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    Shapermint

Shapermint

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Overview

Shapermint has a rating of 3.3 stars from 7,345 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Shapermint most frequently mention customer service, wrong size, and comfortable bra. Shapermint ranks 2nd among Underwear sites.

  • Service
    336
  • Value
    324
  • Shipping
    349
  • Returns
    226
  • Quality
    317

This company responds to reviews on average within 17 days

Positive reviews (last 12 months): 63.9%
Positive
39
Neutral
3
Negative
19
View ratings trends
144
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How would you rate Shapermint?

Reviews (7,345)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (1177) right size (91) shaper shorts (70) phone number (19) credit card (30) order number (12)
Thumbnail of user wendyw497
New Jersey
1 review
0 helpful votes
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October 12th, 2020
Verified purchase

It was awesome that Shapermint offered an alternative to my shopping experience. Thanks again

Date of experience: October 12, 2020

Thumbnail of user shapermintr
Shapermint R. – Shapermint Rep

You're very welcome, Wendy! Remember, we're just a message or email away if you need any help or have questions.

Thumbnail of user jenniferl1486
Canada
1 review
0 helpful votes
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February 4th, 2021
Verified purchase

Not enough support and unfortunately no adjustable shoulder straps.

Service
Value
Shipping
Returns
Quality

Date of experience: February 4, 2021

Thumbnail of user shapermintr
Shapermint R. – Shapermint Rep

Hi, Jennifer! Why don't we try a different size to see if that will give you better support? Exchanges are on us so just send your order number to our Facebook Messenger and we'll take care of you. Here's the link http://m.me/shapermint

Thumbnail of user stacye44
Oklahoma
1 review
0 helpful votes
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May 21st, 2020
Verified purchase

So comfortable and supportive! It's part of my daily go-to quarantine outfit!

Date of experience: May 21, 2020

Thumbnail of user arianal13
Texas
1 review
0 helpful votes
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May 23rd, 2020
Verified purchase

Bought the wrong size and exchanging it was so easy! Such great customer service!

Date of experience: May 23, 2020

Thumbnail of user dinahf6
South Carolina
1 review
0 helpful votes
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May 24th, 2020
Verified purchase

I love the way it feels and keeps everything in place

Date of experience: May 24, 2020

Thumbnail of user lindaa1001
Pennsylvania
1 review
0 helpful votes
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October 11th, 2020
Verified purchase

Luv my bras wonderful they fit perfect will order more products from this company

Date of experience: October 11, 2020

Thumbnail of user shapermintr
Shapermint R. – Shapermint Rep

Yasss! That’s awesome, Linda. Can you help us spread the love? Click here to join our crew and become a brand ambassador, https://shapermint.com/pages/ambassador

Thumbnail of user dorothym273
Maryland
1 review
0 helpful votes
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May 22nd, 2020
Verified purchase

Loved it would recommend for others to buy this product.

Date of experience: May 22, 2020

Thumbnail of user doloresg40
Texas
1 review
0 helpful votes
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May 22nd, 2020
Verified purchase

It's so soft and smooth I love the way it makes me feel

Date of experience: May 22, 2020

Thumbnail of user michellea716
California
1 review
0 helpful votes
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September 9th, 2020
Verified purchase

Absolutely love it. Fabulous customer service too.

Date of experience: September 9, 2020

Thumbnail of user armellev
Germany
1 review
0 helpful votes
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October 28th, 2019
Verified purchase

The customer support is really great, I will be ordering again

Date of experience: October 28, 2019

Thumbnail of user elizabethr839
South Carolina
1 review
0 helpful votes
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September 10th, 2020
Verified purchase

Customer service is top notch! Somehow I got the wrong size and they corrected it!

Date of experience: September 10, 2020

Thumbnail of user juliee307
Georgia
1 review
0 helpful votes
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January 7th, 2021
Verified purchase

I have really enjoyed my experience with shapermint.

Date of experience: January 7, 2021

Thumbnail of user shapermintr
Shapermint R. – Shapermint Rep

You've got the smile whole team smiling here, Julie! We can already tell how you look fire wearing your shapewear.

Thumbnail of user lesliee108
Pennsylvania
2 reviews
0 helpful votes
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September 10th, 2020
Verified purchase

Wonderful fit and comfort... very happy with purchase

Date of experience: September 10, 2020

Thumbnail of user marjoriew58
New York
1 review
0 helpful votes
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September 10th, 2020
Verified purchase

Quick delivery, seriously no-fuss returns, quality products.

Date of experience: September 10, 2020

Thumbnail of user barbarak347
Illinois
2 reviews
0 helpful votes
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September 10th, 2020
Verified purchase

Very controlling... improves my posture and own muscle control!

Date of experience: September 10, 2020

Thumbnail of user shapermintr
Shapermint R. – Shapermint Rep

Thanks for sharing your experience, Barbara! This is really helpful especially to those women who wants to achieve same result as yours when it comes to improving their posture. Wanna be our next Brand ambassador and help more women out there? Go to this link to learn more: shpmint.com/ambassador.

Thumbnail of user laurenh271
Delaware
1 review
0 helpful votes
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April 25th, 2020
Verified purchase

I would recommend this to anyone. Affordable as well

Date of experience: April 25, 2020

Thumbnail of user shelleys171
Canada
1 review
0 helpful votes
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April 25th, 2020
Verified purchase

Excellent customer service. Great product and value.

Date of experience: April 25, 2020

Thumbnail of user brendab916
New York
1 review
0 helpful votes
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September 10th, 2020
Verified purchase

Pleased with quality and fit. Will recommend to others.

Date of experience: September 10, 2020

Thumbnail of user shapermintr
Shapermint R. – Shapermint Rep

Yay! That’s great to hear, Brenda. You can also help to spread the love. Click here to join our crew and become a brand ambassador, https://shapermint.com/pages/ambassador

Thumbnail of user andreag421
Pennsylvania
1 review
0 helpful votes
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September 10th, 2020
Verified purchase

They were very helpful in a time of need. Love the product!

Date of experience: September 10, 2020

Thumbnail of user shapermintr
Shapermint R. – Shapermint Rep

We’re so happy to hear your feedback on your new shapewear, Andrea! Let us know if you need any assistance, we're just a DM away at http://m.me/shapermint

Thumbnail of user sarahs1827
Minnesota
1 review
0 helpful votes
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September 10th, 2020
Verified purchase

Company stands behind products. Very helpful and on top of whatever situation is

Date of experience: September 10, 2020

Thumbnail of user shapermintr
Shapermint R. – Shapermint Rep

Amazing! Thanks for the sweet feedback, Sarah. Stay lovely!

Thumbnail of user danag208
Arkansas
1 review
0 helpful votes
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September 10th, 2020
Verified purchase

Just received. Need time to wear more and get a good feel

Date of experience: September 10, 2020

Thumbnail of user shapermintr
Shapermint R. – Shapermint Rep

Perfect! Thanks for the feedback, Dana. Stay awesome!

Thumbnail of user cheryls677
California
1 review
0 helpful votes
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August 22nd, 2020
Verified purchase

My items came quickly and packaged very well. The most comfortable bras ever!

Date of experience: August 22, 2020

Thumbnail of user shapermintr
Shapermint R. – Shapermint Rep

Yay! That's awesome! Share that and be one of our Brand Ambassador, Cheryl. Here's the link: shpmint.com/ambassador

Thumbnail of user michelel273
Wisconsin
1 review
0 helpful votes
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August 24th, 2020
Verified purchase

Everything shapes u and are soo comfortable. Best shape pieces I have ever had

Date of experience: August 24, 2020

Thumbnail of user shapermintr
Shapermint R. – Shapermint Rep

We appreciate the compliments you send our way, Michele. Be one of our Brand Ambassador and help us spread the love too. Just head over to the page on our website and fill out the form. Here's the link: shpmint.com/ambassador
Stay awesome! ❤️

Thumbnail of user mariag767
Nevada
1 review
0 helpful votes
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April 4th, 2020
Verified purchase

The back keeps rolling down and is uncomfortable, other then that it looked good.

Date of experience: April 3, 2020

Thumbnail of user shapermintr
Shapermint R. – Shapermint Rep

Hi, Maria! You might need a different size or even a different style. Don't worry! Exchanges are free so send us a message thru our Facebook page and we'll take care of you. Here's the link http://m.me/shapermint

Thumbnail of user brooklynb60
New Hampshire
1 review
0 helpful votes
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August 22nd, 2020
Verified purchase

I love your products! Since last month I've gotten 4 of them lol

Date of experience: August 22, 2020

Thumbnail of user shapermintr
Shapermint R. – Shapermint Rep

Yassss! We're glad to hear that you love your Shapewear, Brooklyn. We hope you can be one of the Brand Ambassador too. Here's the link to sign up: shpmint.com/ambassador

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From the business

Shop curated shapewear styles from top-rated brands, to look and feel confident in your own skin - 100% confidence guaranteed!

Business History

Hey, we get it: we're beautiful just the way we are. But bodies are ever-changing. Some of us have post-kid tummies. A couple of us lost a ton of weight and feel self-conscious about our excess skin. Sometimes we're going through an all-you-can-eat phase. Other times, life gets in the way of our gym routines. But, mostly, our bodies are telling the story of our entire lives - and, sometimes, we're just not up for it.

Shapermint was created by these women: women who sometimes need a little (or a lot) of help to get that extra oomph in their step, to get their inner light to shine through, to be brave. And there’s no shame in that. No shame in that at all.

Company Representative

Thumbnail of user jerlr
Jerl R.
Customer Service
Typically responds within 17 days

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