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    Shapermint

Shapermint

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Overview

Shapermint has a rating of 3.3 stars from 7,350 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Shapermint most frequently mention customer service, wrong size, and comfortable bra. Shapermint ranks 2nd among Underwear sites.

  • Service
    345
  • Value
    332
  • Shipping
    355
  • Returns
    231
  • Quality
    324

This company responds to reviews on average within 15 days

Positive reviews (last 12 months): 62.9%
Positive
39
Neutral
3
Negative
20
View ratings trends
145
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How would you rate Shapermint?

Reviews (7,350)

Rating

Timeframe

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Reviews that mention popular keywords

customer service (1180) right size (91) shaper shorts (70) phone number (20) credit card (31) order number (12)
Thumbnail of user sharonrosec
Michigan
1 review
0 helpful votes
  • Send Message
February 13th, 2025

If I could give this company zero stars I would. Worst company I have ever dealt with for returns and refunds. Not only that, if you place an order, you are automatically signed up for a club membership. Most people don't even realize that they're being signed up for a club membership. I wasn't. The products are mediocre at best. Save your money. Use a reputable company. Attached is an unopened box. I'd never ordered additional items from this company. I'm only going to assume it has something to do with a club membership. Again, do not order from this company. They use shady business practices.

Date of experience: February 12, 2025

Thumbnail of user shapermintr
Shapermint R. – Shapermint Rep

We’re sorry about your experience and appreciate your sharing your concerns. If you were unknowingly signed up for a membership, we recommend contacting customer support to clarify and request any necessary changes. We understand how important transparency is and hope you’re able to get this resolved quickly.

Thumbnail of user sandrar310
Florida
2 reviews
0 helpful votes
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July 1st, 2019
Verified purchase

100 satisfied.
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Date of experience: July 1, 2019

Thumbnail of user dianeb1220
Alabama
1 review
0 helpful votes
  • Send Message
August 23rd, 2020
Verified purchase

Wellbpleasedccccccccccccccbbbbbbbbbbbbbbbgggģgggg b hhhhhhhhhjjhjdffffdddfrrrrrfrr

Date of experience: August 23, 2020

Sitejabber for Business

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From the business

Shop curated shapewear styles from top-rated brands, to look and feel confident in your own skin - 100% confidence guaranteed!

Business History

Hey, we get it: we're beautiful just the way we are. But bodies are ever-changing. Some of us have post-kid tummies. A couple of us lost a ton of weight and feel self-conscious about our excess skin. Sometimes we're going through an all-you-can-eat phase. Other times, life gets in the way of our gym routines. But, mostly, our bodies are telling the story of our entire lives - and, sometimes, we're just not up for it.

Shapermint was created by these women: women who sometimes need a little (or a lot) of help to get that extra oomph in their step, to get their inner light to shine through, to be brave. And there’s no shame in that. No shame in that at all.

Company Representative

Thumbnail of user jerlr
Jerl R.
Customer Service
Typically responds within 15 days

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