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Shapermint has a rating of 3.3 stars from 7,343 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Shapermint most frequently mention customer service, wrong size, and comfortable bra. Shapermint ranks 2nd among Underwear sites.
This company responds to reviews on average within 16 days
The bra I ordered is a great quality and is made of a soft material that feels very comfortable all day. I'm very pleased with my purchase. Will definitely order another.
Date of experience: July 26, 2020
This shaper is not well m. H ade at all! I'm so dissatisfied a disappointed. I do not like wasting money. I will NEVER bug a product from you people again
Date of experience: May 28, 2020
First time buyer of the everyday bra. It is a nice product, fit is good. My only complaint would be that the bottom band rolls and I'm constantly pulling it down.
Date of experience: February 4, 2021
I purchased the High Waisted Shaper Panty. It is increcibly comfortable, and it lives up to the advertisement. It just smoothes all those bulges out. So I bought a second one and thinking i am smaller than I actually am, ordered a size smaller. I have to say that Customer Service was fantastic and I had to the correct size within days. I will certainly buy some leggings!
Date of experience: May 25, 2020
So I was on the fence with a wirefree bra but I figured if I didn't like it I would return it. Well from the moment I put it on I noticed a difference. Wearing throughout the day I couldn't believe how comfortable it truly was. I felt like I wasn't really wearing a bra! This is definitely a bra that when you get home from work you don't want to immediately take it off!
Date of experience: January 22, 2021
My package arrived with two of the same size when I had ordered a 2xl and 3xl. They both came in 2xl. I called and told them and absolutely no hassle to return the one and get the correct one. I love the boyshort 2xl!
Date of experience: May 10, 2020
This is my second order of two bras, I was so happy with first order that I ordered them again, the comfy straps the weightlessness of the whole bra is awesome I will be getting rid of my other older bras that don't stand up to these new bras I will buy again and again so happy
Date of experience: October 12, 2020
We're so happy that you love them, Irene! You know, you could help us spread the love by becoming one of our brand ambassadors! If that's something you would be interested in, please go to this link https://shapermint.com/pages/ambassador
I reached out cuz one of the many items I have bought ripped very bad. I was very disappointed cuz it happened ~ 1 week after I r we craved the item.
They quickly responded to my email and send me the item right away at no charge, the only thing is that they send me the WRONG size XL and my size is L.
Date of experience: January 22, 2021
Worry no more, Natalia. We'll send you the correct size for free! :) Please send us a DM with your order details here: http://m.me/shapermint
Exceeded my expectations... I love these bras they give you comfortable support and shape. The craftsmanship is excellent and I can't say enough about it.
Date of experience: December 16, 2020
I had some issues getting to the post office due to current circumstances, Shapermint was very understanding. Returns are easy and I love their products
Date of experience: May 16, 2020
I purchased a bras but the sizing chart was really tricky in other words the size I chose was too small. I sent an email and customer care representative responded right away. We chat thru email for so many times. Finally, they got me a right size. I am so happy because you guys were there for me... ALL CUSTOMER CARE REPRESENTATIVES ARE AWESOME! Totally, A+!
Date of experience: August 21, 2020
I am hooked on your products I have only placed a Couple of orders but I was so pleased with my purchase of the high waisted panties my Mom wanted to jump in on the fun too and has fallen in love also.
Date of experience: May 25, 2020
My first order was perfect, ordered 3x and got that. On 2nd order I ordered 3x and received 1x with an extension,, not happy. It's not easy to find the perfect bra and I thought I found that perfect so I was very disappointed.
Date of experience: September 21, 2020
Oh no! Allow us to make it right for you, Sharon. Our fit experts will be there to help you out. Simply send us your order details via this link: http://m.me/shapermint.
Very unsatisfied and the issues have not been resolved as of yet! They do not fit as described. They roll down after an hour of wearing them. I was unable to get my money back.
Date of experience: January 24, 2020
Don't worry, Bre. We'll exchange it for free! Please send us a DM on Facebook with your order details. If you can also tell us your hip and waist measurement in inches so we can get the correct size, that would be awesome! Hope to hear from you soon.
Product fit very well. Shorts come all the way to under bust line, so so overhang showing. Very smooth all over. Also they shipped extremely fast. Got them in time for wedding I was in
Date of experience: July 2, 2019
I loved the service in helping me choose the correct size for the leggings. They have a very comfortable fit, fabric is of high quality. I recommend shopping at Shapermint, and I will shop again.
Date of experience: October 26, 2020
Well I should have trusted you on sizing. Sometimes x-large ends up being too big. I should have ordered 2-xl. While I'm sure I can wear them to go out, but everyday not so much.
Date of experience: February 3, 2021
Don't worry, Christine! We can just exchange your order to a different size for free. Send your order number to us via Facebook Messenger so we can help you out. Here's the link http://m.me/shapermint
Most comfortable bra I have EVER wore in my entire 42 years alive. I also bought a tank thing and its nice. I wish it was a little tighter but i probably could go down a size. Great materiel!
Date of experience: November 13, 2020
Yay! Glad that you have finally found a bra that is perfect for you, Molly. If you need an exchange with your cami, count on us! We can help you with that. Send us your order details through this link: http://m.me/shapermint
I give it a 4.9 for price, comfort, look, effectiveness, belly covering capabilities, delivery speed, quality, selection... the only reason I cant give it a perfect 5 is, because the specific one I've been wanting for weeks now, is not in stock, and it will be Dec before it will be in stock again:*( OTHERWISE U WONT BE DISAPPOINTED... I HAVE 3 & CANT LEAVE HOME WITH THE CHUBBY BELLY LOL. I wish I would have known about this sooner!
Date of experience: July 9, 2020
GREAT product but shipping is slow and warning for Canadian customers: duty fees are inconsistent (just had to refuse my last shipment as duty almost equalled the cost of goods…first shipment there were no duty fees to pay)
Tip for consumers:
Canadian customers beware of additional costs
Date of experience: November 13, 2022
We'd love to help, Claire. DM us here, and let's check on your order. http://m.me/shapermint ❤️
I really like the feel of my leggings and they look nice but the top rolls down Frequently. I'm not sure if it is because I am short so I do not wear them outside my own house :(
Date of experience: December 9, 2019
Hey there, Vicki. Thank you for letting us know, it could be you need a different size. Don't worry, we can fix that. Kindly send us a DM via FB messenger, and we'll have someone help you right away.
I ordered two Daily Comfort Wireless Shaper Bras in 2XL. I normally am a size 14/16 and measured myself to follow the sizing guide. The bras fit true to size, but as other reviews have said, the fabric below your breasts in this style has a tendency to flip up, so you either have to let it be or keep adjusting it throughout the day.
While I was checking out for the bras, Shapermint offered their Empetua All Day Every Day High-Waisted Shaper Panty for 60% off, so I got one in XL. The leg holes seem small for an XL, but otherwise the fit is good. The top of the panty has a sticky material that keeps the panty from rolling down... wondering why this isn't used on the bras to keep them in place? Overall, I would rate my experience with Shapermint as "pretty good" and will keep an eye out for new styles.
Date of experience: January 25, 2021
We appreciate your detailed feedback, Kaleh! We'll definitely take note of your suggestion about having an anti-roll silicone strip on the bra band. If you need more help, know that we're always here: http://m.me/shapermint.
I Placed An Order For Three Of Their Product's. Not Only Do I Love The Items I Bought I Received Them When They Said I Would. So To Sum it all Up I Will And Already Have Recommended Shapermint Web Site To Any And Everyone That Listen's. # LOVE ME SOME SHAPERMINT
Date of experience: June 16, 2020
I ordered my first pair of leggings and they weren't as high wasted as I would have liked and allil smaller than I would would've liked... I love the high wasted underwear, but just havn't fell in love with the leggings just yet...
Date of experience: June 16, 2020
Received bras quickly and very nicely packaged along with free promotional wash mesh Bag! The bras are so comfortable yet supportive. I wear 42 D and I ordered 2 more!
Date of experience: September 26, 2020
Thanks for a fantastic feedback, Gudrun! Spread more love and you can also be a great fit to become our next Brand Ambassador! If you are interested, you can check it here: shpmint.com/ambassador
Shop curated shapewear styles from top-rated brands, to look and feel confident in your own skin - 100% confidence guaranteed!
Hey, we get it: we're beautiful just the way we are. But bodies are ever-changing. Some of us have post-kid tummies. A couple of us lost a ton of weight and feel self-conscious about our excess skin. Sometimes we're going through an all-you-can-eat phase. Other times, life gets in the way of our gym routines. But, mostly, our bodies are telling the story of our entire lives - and, sometimes, we're just not up for it.
Shapermint was created by these women: women who sometimes need a little (or a lot) of help to get that extra oomph in their step, to get their inner light to shine through, to be brave. And there’s no shame in that. No shame in that at all.
Thanks, Jackie! But perhaps trying a different size can change that. Can you send your order number to us via Facebook Messenger so we can get you a free exchange? Here's the link http://m.me/shapermint