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Shapermint has a rating of 3.3 stars from 7,343 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Shapermint most frequently mention customer service, wrong size, and comfortable bra. Shapermint ranks 2nd among Underwear sites.
This company responds to reviews on average within 16 days
Got two one large one med, which was what they said would be good for me, and they were right I'm a med but at least the large on is comfy around the house
Date of experience: February 26, 2020
I was seeking an undergarment for a fitted dress I bought and found the camisole that looks like it should be the right fit.
Ordering was easy and I look forward to it's arrival.
Date of experience: May 26, 2020
I paid very little for a great product that i know will last for some time to come. I have ordered from them in the past and they are always very pleasant and professional.
Date of experience: May 23, 2020
I had a return & it was replaced the very same day. The response time was within the hour. Can't get any better than that when dealing out of country & different time zone.
Date of experience: December 15, 2019
Truly a company that cares about you and your happiness with their product! They went out of their way to make sure I got the right product for me and that I was satisfied!
Date of experience: July 6, 2019
Tried two different styles of bras. One I loved, the other a little snug. Returned it using the same packaging and downloaded the return label. Exchange came in a little over a week. Easy.
Date of experience: June 5, 2020
I was skeptical on purchasing the Shapermint after being into Spanx, but I am so very much impressed. They feel good on and they do not roll down. I will definitely being buying more.
Date of experience: June 8, 2020
If I find something doesn't fit right, Shapermint is probably the best company I have worked with yet to help with returns, exchanges, fitting and response time!
Date of experience: January 7, 2021
The bras n shaper panties are a staple in my daily wear i feel more confident and don't bulge anywhere. Traditional bras hurt me all the time and after i bought one i had to get one in every color.
Date of experience: March 3, 2021
It is comfortable and it works. I like that it gets your thighs also. I like the underwater and want a pair but $58.00 is way to much. Let me know if they ever go on sale.
Date of experience: July 5, 2019
I bought these because they were jean legging an i do realize its not jean material but i still would think it would be thick enough to not show my skin or panties. I will return them.
Date of experience: December 14, 2019
Oh no. That shouldn't be. Allow us to further assist you, Deborah. Please send us a message via our Facebook page, or email us at hello@shapermint.com with your order details. Thank you.
Their are always great sales. I always buy because of the sales and coupon codes. So it's affordable the actual product is amazing! I love the way it smooths my body and makes me feel more confident.
Date of experience: August 28, 2020
We're glad to hear that you find them comfortable, Christine. And we'll be happy if you can be one of our Brand Ambassador. You can learn more here: shpmint.com/ambassador
I ordered one bra to try to see if it would support me and my 36 DD and it was amazingly comfortable and supports great! So I ordered 2 more! Love your product! Got them fast too!
Date of experience: May 20, 2020
The first time I ordered from Shapermint I was impressed with the product and there was no issue. The second time there was an issue with receiving my order as it was constantly delayed which has yet to be resolved. It was a small order so I believed it may be an anomaly based on my first experience. My next order, they had released previously out of stock items on sale. I received confirmation and payment was taken of my order, the next morning I received a notice saying the items I ordered were out of stock and they have sent instead two completely different items. When I reached out to the help desk (immediately after receiving the email) I was informed that the substitutions had already been processed in the warehouse and they offer free exchanges so I would have to wait until I receive them before I could contact them again, send them back, to get a free exhchange or possibly a refund. When I reiterated that they were not the items I ordered and I did not want them just a refund I was told that was not possible and they had no other option. I will not be ordering again as I have no faith in the order process. The product is great when you get it accurately but that does not happen consistently.
Date of experience: June 2, 2022
Sorry this has been your experience with us, Sarah. Allow us to turn it around. Send us your order details here https://m.me/Shapermint?ref=w15260442. We'll shape a better experience.
I got my shapemint quickly and I made sure I ordered a size up. It's very comfortable. Not tight, doesn't make me sweat! An it's ventilated to boot. I'll get more when I can!
Date of experience: October 3, 2020
Wow! This really made our day, Marilyn! Thanks for posting your experience! Hey, would you like to help us spread the love by becoming one of our brand ambassadors? Just go to this link and fill out the form if you're interested https://shapermint.com/pages/ambassador
First I purchased an XL body shaper with fits really tight. So tight it's a battle to get it on. So I went up two sizes and I couldn't be happier. Everything fits in all the right places.
Date of experience: August 22, 2020
It keeps rolling down and I got it based on the description that it would fit as is ND not roll down which has been one of the issues I've faced whilst purchasing an order such as yours yhts why I'm not all that satisfied
Date of experience: June 23, 2020
Hi, Deanna! Sorry, it wasn't what you expected. Allow us to help you get the best fit. Send us a PM with your order number on this link: http://m.me/shapermint. Thanks!
These cami's are so comfortable that I got another set of the 3 colours. So have 6 now and very happy with them. Shapermint have never disappointed me each time I have purchased something.
Date of experience: January 4, 2021
Purchase 2 of and they are really comfortable.
Mine were a little too long in a way that you can't tuk under pants properly because it will be too long. Not a big deal.
Date of experience: February 1, 2021
My Tank Tummy Shaper is very comfortable, breathable and covers "back fat". It does not create "uni-boob", and it is long enough that it stays put. I am buying more!
Date of experience: July 28, 2020
I really like how this helps me to move my excess fat. Thus giving me a more beautiful body. I also like how it doesn't loose it's shape after washing
Date of experience: October 29, 2019
I used the size chart you provided, bought the recommended size, and it doesn't really do much for me. I maybe should have ordered a smaller size to be safe.
Date of experience: September 11, 2020
We hear you and let us see what's making it not work on you as expected, Maggie. Please reach us out using this link. Thanks! http://m.me/shapermint
The long leg shaper fits great! It did not roll down. I have had many problems with garments rolling down. I love what you have done to the waist band.
Date of experience: November 23, 2020
Yay! We bet you're slaying it, Harnitha. Ever thought of becoming a Brand Ambassador? Today might be the right time to do it. Sign up here: https://shapermint.com/pages/ambassador
I was very surprised by the quality of my purchase, very comfortable, only one slight complaint the straps are a bit tight and curl because of that. That is it.
Date of experience: July 28, 2020
Shop curated shapewear styles from top-rated brands, to look and feel confident in your own skin - 100% confidence guaranteed!
Hey, we get it: we're beautiful just the way we are. But bodies are ever-changing. Some of us have post-kid tummies. A couple of us lost a ton of weight and feel self-conscious about our excess skin. Sometimes we're going through an all-you-can-eat phase. Other times, life gets in the way of our gym routines. But, mostly, our bodies are telling the story of our entire lives - and, sometimes, we're just not up for it.
Shapermint was created by these women: women who sometimes need a little (or a lot) of help to get that extra oomph in their step, to get their inner light to shine through, to be brave. And there’s no shame in that. No shame in that at all.
Exactly as our promise and we're happy that we're able to live it up to you, Destiny. If there's anything, just let us know, okay? Stay dashing!