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    Shapermint

Shapermint

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Overview

Shapermint has a rating of 3.3 stars from 7,343 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Shapermint most frequently mention customer service, wrong size, and comfortable bra. Shapermint ranks 2nd among Underwear sites.

  • Service
    335
  • Value
    324
  • Shipping
    349
  • Returns
    225
  • Quality
    317

This company responds to reviews on average within 16 days

Positive reviews (last 12 months): 65.6%
Positive
40
Neutral
3
Negative
18
View ratings trends
141
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How would you rate Shapermint?

Reviews (7,343)

Rating

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Reviews that mention popular keywords

customer service (1175) right size (91) shaper shorts (69) phone number (19) credit card (29) order number (12)
Thumbnail of user amym1671
Canada
1 review
0 helpful votes
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January 20th, 2021
Verified purchase

Ordered the wrong size. Had zero issues with exchanging it for the right size. Very helpful. Very friendly! Definitely recommend!
Bra is so comfortable too!

Date of experience: January 20, 2021

Thumbnail of user shapermintr
Shapermint R. – Shapermint Rep

We're just doing what we have promised, Amy. :) Always remember that we're always here to help, if you need. http://m.me/shapermint

Thumbnail of user victoriam483
Illinois
1 review
0 helpful votes
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August 2nd, 2020
Verified purchase

The bra's I ordered from you are perfect for what I needed them for. They are very comfortable and there is no digging into me. I will order these again and recommend them to my family and friends.

Date of experience: August 2, 2020

Thumbnail of user ilonar9
Georgia
1 review
0 helpful votes
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July 27th, 2020
Verified purchase

Great customer service. Got the appropriate size. Not really happy having to do the fifty word thing. I had a size that was one larger than average and here I had to get a size twice as large.

Date of experience: July 27, 2020

Thumbnail of user deannab160
Georgia
1 review
0 helpful votes
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August 3rd, 2020
Verified purchase

It makes me feel skinnier but I really don't see the difference. I do love the shorts. I wear them as regular shorts with a big t shirt. I think I maybe should have gotten a size smaller.

Date of experience: August 3, 2020

Thumbnail of user shapermintr
Shapermint R. – Shapermint Rep

Let's have it exchanged to a smaller size for free, Deanna! Just send us a message with your order details via this link: http :// m. Me/shapermint so we can take care of it. :)

Thumbnail of user minniel67
Wisconsin
1 review
0 helpful votes
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November 26th, 2020
Verified purchase

I did not know what to expect at first but was super surprised to know that their ad was true! It hold you in and make you feel more confident and comfortable. I would def recommended to anyone!

Date of experience: November 26, 2020

Thumbnail of user chasitys11
Georgia
1 review
0 helpful votes
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February 26th, 2020
Verified purchase

I ordered 2 bras that were on sale. One fits great but then the padding on the inside of the other moves around (like the padding in some bathing suits) needless to say that one doesn't get worn.

Date of experience: February 26, 2020

Thumbnail of user shapermintr
Shapermint R. – Shapermint Rep

Oh, don't worry, Chasity. We'll send you a different style for free. Simply send us a DM on Facebook, and we'll get you a new one right away,

Thumbnail of user kimberlyw822
Maryland
1 review
0 helpful votes
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May 26th, 2020
Verified purchase

I bought a Medium/Large first and gave it to my sister. It was too big. So I order a medium it fits okay. They don't hold u in that much but u don't have a lot of bulging.

Date of experience: May 26, 2020

Thumbnail of user olivias348
Virginia
1 review
0 helpful votes
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August 20th, 2020
Verified purchase

I ordered to just give it a try and they were exactly what i needed. Great quality materials. I could have went down a size since it was a little loose when I wanted a more secure fit.

Date of experience: August 20, 2020

Thumbnail of user maryloum22
Massachusetts
1 review
0 helpful votes
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May 11th, 2020
Verified purchase

Fit as expected. I am 5'0", 145 lbs and got the high waisted shaper panty in size M/L. Timely delivery and happy this was shipped from the USA. Will purchase from Shapermint again.

Date of experience: May 11, 2020

Thumbnail of user ameerah
Missouri
1 review
0 helpful votes
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July 27th, 2020
Verified purchase

I struggle to put it on and one i do, the top of the shorts seems to always sink. It's tight around my legs so I won't wear it with pants. It does tuck in my fat though.

Date of experience: July 27, 2020

Thumbnail of user shapermintr
Shapermint R. – Shapermint Rep

Hi, Ameera. A different size, brand or style can get you going. Let us help you get the right fit. Can you send us a DM through the FB messenger at http://m.me/shapermint, so we can better assist? Thanks!

Thumbnail of user michelleb1761
Michigan
1 review
0 helpful votes
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May 23rd, 2020
Verified purchase

The products that I order did exactly what it said made me feel wonderful plus I enjoy the encouraging memos or quotes that came with the package keep up the good job

Date of experience: May 23, 2020

Thumbnail of user juneb142
Cyprus
1 review
0 helpful votes
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January 8th, 2020
Verified purchase

Love all my shapers. They give my back a lot of support when I wear them. They fit like a second skin and don't roll up or down when your wearing them.

Date of experience: January 8, 2020

Thumbnail of user cherylt357
California
1 review
0 helpful votes
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November 23rd, 2020
Verified purchase

I had a defective item, I was c told to keep it don't waste my time returning it, and it was replaced with another but of a different color. Great customer service...

Date of experience: November 23, 2020

Thumbnail of user shapermintr
Shapermint R. – Shapermint Rep

Thanks for sharing your awesome feedback and for letting us help you, Cheryl! Should you need more help, we're just a DM away.

Thumbnail of user janf140
Nevada
2 reviews
0 helpful votes
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May 15th, 2020
Verified purchase

I am completely satisfied with my purchase. Everything they say about it is true. I will definitely be purchasing more products and I will recommend this company to my friends and family

Date of experience: May 15, 2020

Thumbnail of user prisd
Louisiana
1 review
0 helpful votes
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April 5th, 2021
Verified purchase

The first bra I bought was super comfortable, so I ordered another one. The second on makes my back itch. I suppose the hooks don't sit well and it scratches my skin.

Date of experience: March 18, 2021

Thumbnail of user carolynm696
North Carolina
1 review
0 helpful votes
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May 30th, 2020
Verified purchase

Shapermint products are wonderfully made and do just what they should do! I'm not a fan of the barrage of emails that are sent, but I'd refer someone to try the products.

Date of experience: May 30, 2020

Thumbnail of user mariem581
California
1 review
0 helpful votes
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December 17th, 2020
Verified purchase

I love how it smooths out my problem areas. Its very flattering and thankfully it stays in place and doesn't ride up. It fits true to size and is made very well.

Date of experience: December 17, 2020

Thumbnail of user katherineb377
Michigan
1 review
0 helpful votes
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March 30th, 2020
Verified purchase

The product didn't fit like boy shorts like they were supposed to. The rubber didn't help hold it up and it kept rolling down. It was a very uncomfortable experience for me.

Date of experience: March 30, 2020

Thumbnail of user shapermintr
Shapermint R. – Shapermint Rep

Sorry, you feel that way, Katherine. No worries. Let me help you get the right shapewear that works. Exchanges are absolutely free. Please send us a DM through this link http://m.me/shapermint.

Thumbnail of user candacep58
Washington
2 reviews
0 helpful votes
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December 21st, 2020
Verified purchase

I have only positive things about my experience with shapermint. Their service was excellent; the delivery was quick, and they're the most comfortable bras I have ever had in my life. +++++

Date of experience: December 21, 2020

Thumbnail of user shapermintr
Shapermint R. – Shapermint Rep

Your satisfaction means everything to us, Candace! That is part of our core. If great customer service is the blood, then excellent quality is the heart that pumps it. Let this be heard! Become our brand ambassador by clicking on this link. https://shapermint.com/pages/ambassador

Thumbnail of user nancyc499
North Carolina
1 review
0 helpful votes
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July 5th, 2019
Verified purchase

Shapermint makes dressing smoother an comfortable! I have enjoyed looking good in my clothes! I would love to have a pair for everyday an maybe later I will order another shapermint! Thanks

Date of experience: July 5, 2019

Thumbnail of user amandat366
Delaware
1 review
0 helpful votes
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May 21st, 2020
Verified purchase

Excellent choice! I was a little skeptical of buying, online the sizes rarely match but this time it was a win win and I am very satisfied. Yes, I will recommend shapermint.

Date of experience: May 21, 2020

Thumbnail of user annieo43
GB
1 review
0 helpful votes
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December 20th, 2020
Verified purchase

The shape wear was a perfect fit for me. It does a good job of flattening my tummy.
The only negative for me is that it does tend to fold when I am sitting down.

Date of experience: December 20, 2020

Thumbnail of user shapermintr
Shapermint R. – Shapermint Rep

We got this, Annie. Allow us to find the right shapewear for you. We offer exchanges for free. Send us a DM with your order details on this link http://m.me/shapermint.

Thumbnail of user dawnnak
Canada
1 review
0 helpful votes
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April 5th, 2021
Verified purchase

Bras came and were too small. Free return but expensive to return. Still waiting for the new bras.
The one that was correct size was comfortable but not a lot of support for big breasts.

Date of experience: March 12, 2021

Thumbnail of user sharoni249
Wisconsin
1 review
0 helpful votes
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January 25th, 2021
Verified purchase

I definitely like my Shapermint bra because I don't hardly feel it at all. I didn't realize what the material was going to be like, but it is almost rubber like. Very different, but comfortable.

Date of experience: January 25, 2021

Thumbnail of user shapermintr
Shapermint R. – Shapermint Rep

Appreciate you taking time-sharing your feedback, Sharon! We're glad you like it. :) If you need help in having it exchanged to something that would work better, just send us a message here: http://m.me/shapermint.

Thumbnail of user tinas1128
Oregon
1 review
0 helpful votes
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July 11th, 2022

Placed an order on July 25th never heard anything from them until I got back to them 10 days later. They are now telling me that my order is still going to be at least 8 to 10 days out.

Date of experience: July 11, 2022

Thumbnail of user shapermintr
Shapermint R. – Shapermint Rep

We understand how frustrating that is, Tina. We'd love to see what we can do to shape a better experience. Please drop us your order details here https://m.me/Shapermint?ref=w15260378.

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From the business

Shop curated shapewear styles from top-rated brands, to look and feel confident in your own skin - 100% confidence guaranteed!

Business History

Hey, we get it: we're beautiful just the way we are. But bodies are ever-changing. Some of us have post-kid tummies. A couple of us lost a ton of weight and feel self-conscious about our excess skin. Sometimes we're going through an all-you-can-eat phase. Other times, life gets in the way of our gym routines. But, mostly, our bodies are telling the story of our entire lives - and, sometimes, we're just not up for it.

Shapermint was created by these women: women who sometimes need a little (or a lot) of help to get that extra oomph in their step, to get their inner light to shine through, to be brave. And there’s no shame in that. No shame in that at all.

Company Representative

Thumbnail of user jerlr
Jerl R.
Customer Service
Typically responds within 16 days

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