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    Shapermint

Shapermint

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Overview

Shapermint has a rating of 3.3 stars from 7,343 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Shapermint most frequently mention customer service, wrong size, and comfortable bra. Shapermint ranks 2nd among Underwear sites.

  • Service
    335
  • Value
    324
  • Shipping
    349
  • Returns
    225
  • Quality
    317

This company responds to reviews on average within 16 days

Positive reviews (last 12 months): 65.6%
Positive
40
Neutral
3
Negative
18
View ratings trends
141
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How would you rate Shapermint?

Reviews (7,343)

Rating

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Reviews that mention popular keywords

customer service (1175) right size (91) shaper shorts (69) phone number (19) credit card (29) order number (12)
Thumbnail of user nicoleb457
Indiana
1 review
0 helpful votes
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July 5th, 2019
Verified purchase

I love the product just wish it was firmer support in the stomach area. I ordered a M/L but for some reason it still fits big. I wear a 16/18 in clothing.

Date of experience: July 5, 2019

Thumbnail of user carolm582
Nebraska
1 review
0 helpful votes
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July 2nd, 2019
Verified purchase

This is the most comfortable garment I have. It was great coverage for the dress I wore. I would buy more products when I need it and recommend it to my friends.

Date of experience: July 2, 2019

Thumbnail of user temitopek
Pennsylvania
1 review
0 helpful votes
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February 12th, 2021
Verified purchase

Everything fit well except the bras. I am a DD and my breast don't fit into the cups of the bras. It is comfortable except for that. I certainly wish it did, then everything would be perfect.

Date of experience: February 12, 2021

Thumbnail of user cherylj173
Texas
1 review
0 helpful votes
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May 23rd, 2020
Verified purchase

Well I ordered the wrong size, it was replaced immediately. After I got that right fit, the results were amazing. The customer service was even better.

Date of experience: May 23, 2020

Thumbnail of user juliej286
GB
1 review
0 helpful votes
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February 5th, 2020
Verified purchase

I was very pleased with the efficient service. The shapermint shorts I purchased was as described. The only thing I would need a bigger size but apart from that.

Date of experience: February 5, 2020

Thumbnail of user ginettel11
Canada
5 reviews
0 helpful votes
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March 9th, 2021
Verified purchase

First of all, I've asked one of your agent about what size I should take. It's better to be sure it will fit than returning it. Your agent gave me the size I should take and it fits perfectly.

Date of experience: March 9, 2021

Thumbnail of user nancys1240
Arkansas
1 review
0 helpful votes
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June 10th, 2020
Verified purchase

The products I received from Shapermint proved to be better than expected. The quality was wonderful, and I will be looking to them for future purchases.

Date of experience: June 10, 2020

Thumbnail of user margareto228
West Virginia
1 review
0 helpful votes
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February 29th, 2020
Verified purchase

This is the softest bra I have ever owned. It lifts, and cradles. My breasts look like I went back in time. Everything stays in place. I can exercise and sleep in it and nothing shifts. I love it!

Date of experience: February 29, 2020

Thumbnail of user jessicam963
Nevada
1 review
0 helpful votes
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September 28th, 2019
Verified purchase

Very impressed with how comfortable it was and how everything stays in place. Loved it and would consider buying a second pair, especially loved the price.

Date of experience: September 25, 2019

Thumbnail of user glendab99
Ohio
2 reviews
0 helpful votes
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March 30th, 2020
Verified purchase

I've purchased several times from Shapermint and always love the product, the fabric, the prompt service and delivery! These things will have me returning to shop over and over!

Date of experience: March 30, 2020

Thumbnail of user sharonm1050
Canada
1 review
0 helpful votes
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June 20th, 2020
Verified purchase

They looked small but did go on and fit nicely. They are a nice fit and look nice and hold you in. I bought a pair for myself and my sister. I always like whatever I get from Shapermint.

Date of experience: June 20, 2020

Thumbnail of user jenniferb2082
Nebraska
1 review
0 helpful votes
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December 29th, 2020
Verified purchase

In the past I have told my family to bury me in my jeans. Well, revise that! Just bury me in my Shapermint leggings! Easy to order and fun to wear. Keep in mind, humor is a difficult concept.

Date of experience: December 29, 2020

Thumbnail of user shapermintr
Shapermint R. – Shapermint Rep

That's a good one, Jennifer! We're so happy that you love your shaper leggings! We're always looking for brand ambassadors to help us spread the love. If that's something you would like to do, please go to this link and fill out the form. Here's the link https://shapermint.com/pages/ambassador

Thumbnail of user krisannr
Massachusetts
1 review
0 helpful votes
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May 20th, 2020
Verified purchase

TY to Shapermint staff for their prompt service, beautiful packaging, and great products. Excellent help and service. Easy exchange protocol. Great site. Will recommend to all!

Date of experience: May 20, 2020

Thumbnail of user constancem111
Canada
1 review
0 helpful votes
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January 23rd, 2021
Verified purchase

Excellent. I originally had a problem with the fit of bras and when I completed review on those bras, customer service immediately made the problem right.

Date of experience: January 23, 2021

Thumbnail of user joannep235
Canada
1 review
0 helpful votes
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January 31st, 2021
Verified purchase

My experience with this company is the best. I am very pleased with the comfort and fit and quality of the product as well as their amazing exchange policy.

Date of experience: January 31, 2021

Thumbnail of user annamariel6
California
1 review
0 helpful votes
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July 27th, 2020
Verified purchase

Active sports bra. A comfortable and good fit, despite the fact that I had to order a size larger. The size originally ordered was too small and that was according to your sizing chart.

Date of experience: July 27, 2020

Thumbnail of user sandrah673
New Jersey
1 review
0 helpful votes
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January 18th, 2020
Verified purchase

I think they should have more Spanks in them. Mine started getting uncomfortable after having on for 8 hours. Maybe I should have gotten a large instead of XL-XXL

Date of experience: January 18, 2020

Thumbnail of user shapermintr
Shapermint R. – Shapermint Rep

Hi, Sandra. We'll help you in processing an exchange. Just DM us your order details. Thank you.

Thumbnail of user jane126
Texas
1 review
0 helpful votes
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April 3rd, 2021
Verified purchase

The bra is comfortable and supports pretty well. The straps are stretchy but can't be adjusted, and the bra does ride up in back after a while. It's a decent bra but not life-changing.

Products used:
Shapermint bra

Service
Value
Quality

Date of experience: April 3, 2021

Thumbnail of user shapermintr
Shapermint R. – Shapermint Rep

Thanks for sharing your experience, Jan. We're happy that you loved how comfy it feels, and we'll take note of the feedback you mentioned. Our FREE exchange will be there in case you need to try a different style and brand. DM us anytime here: http://m.me/shapermint

Thumbnail of user shirleyx23
Connecticut
2 reviews
0 helpful votes
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January 25th, 2020
Verified purchase

It does not seem to offer much more control than other products I have. In fact, I have some that offer more control. It does roll up a bit at the top. Its ok.

Date of experience: January 25, 2020

Thumbnail of user shapermintr
Shapermint R. – Shapermint Rep

We can definitely help you with that, Shirley! You just need different shapewear with a higher compression level compared to what you ordered. Please send us a DM on Facebook with your order details so we can properly assist you, and send you a new one for free.

Thumbnail of user altheak
Arizona
1 review
0 helpful votes
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June 12th, 2020
Verified purchase

Not what I expected. I thought it would lift my breast instead it is more like a sports bra. No support or lift. I love the wide back that was what I was expecting.

Date of experience: May 22, 2020

Thumbnail of user shapermintr
Shapermint R. – Shapermint Rep

Hi, Althea. Perhaps you just need a different size. Can you message us your order number through Facebook Messenger so we can take a look? Here's the link http://m.me/shapermint

Thumbnail of user monicas364
Texas
1 review
0 helpful votes
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August 25th, 2020
Verified purchase

I bought a total of 3 shapermint and none fit the way they should I even returned one for a bigger size and it still did not fit the way it was suppose to

Date of experience: August 24, 2020

Thumbnail of user shapermintr
Shapermint R. – Shapermint Rep

Hi, Monica. Sorry your order and the replacement didn't fit. Can you send us your order number as well as your measurements through Facebook Messenger so we can check which size or a different brand will work for you? Here's the link http://m.me/shapermint

Thumbnail of user elainee147
Pennsylvania
1 review
0 helpful votes
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March 12th, 2021
Verified purchase

The shapermint works wonders! I don't need to wear a bra with it. It helps support the chest area and is slimming at the same time. I love how I look with it on!

Date of experience: March 12, 2021

Thumbnail of user stacyw136
Georgia
2 reviews
0 helpful votes
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May 13th, 2020
Verified purchase

Very Satisfied with everything purchased. I feel like myself again. My confidence is back. I can wear the styles of clothing I like again. The pieces are very comfortable. I will be purchasing more

Date of experience: May 13, 2020

Thumbnail of user kathiep26
New Jersey
1 review
0 helpful votes
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September 11th, 2020
Verified purchase

I took a chance and bought this bra that I saw in an ad and so glad I did... This bra is soo soo comfortable, I'm very satisfied and will be buying more in the future!

Date of experience: September 11, 2020

Thumbnail of user shapermintr
Shapermint R. – Shapermint Rep

We’re so happy to hear your feedback on your new shapewear, Kathie! You can share your picture with us with your shapewear on, you might end up on our official Facebook or Instagram page. Stay awesome!

Thumbnail of user kristenj73
Ohio
1 review
0 helpful votes
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August 2nd, 2020
Verified purchase

This bra is very comfortable! It feels like a comfy sports bra but with the support of a regular bra. The only reason I didn't give it 5 stars is because I wish it looked prettier.

Date of experience: August 2, 2020

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From the business

Shop curated shapewear styles from top-rated brands, to look and feel confident in your own skin - 100% confidence guaranteed!

Business History

Hey, we get it: we're beautiful just the way we are. But bodies are ever-changing. Some of us have post-kid tummies. A couple of us lost a ton of weight and feel self-conscious about our excess skin. Sometimes we're going through an all-you-can-eat phase. Other times, life gets in the way of our gym routines. But, mostly, our bodies are telling the story of our entire lives - and, sometimes, we're just not up for it.

Shapermint was created by these women: women who sometimes need a little (or a lot) of help to get that extra oomph in their step, to get their inner light to shine through, to be brave. And there’s no shame in that. No shame in that at all.

Company Representative

Thumbnail of user jerlr
Jerl R.
Customer Service
Typically responds within 16 days

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