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Shapermint has a rating of 3.3 stars from 7,343 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Shapermint most frequently mention customer service, wrong size, and comfortable bra. Shapermint ranks 2nd among Underwear sites.
This company responds to reviews on average within 16 days
What else is there to say. This company stands behind there product and their customers. If your not happy. There not happy.
You wont regret buying there items.
Date of experience: December 6, 2020
I love this bra because it is so comfortable. It stretches just enough to make it extremely comfortable, but it also has a very firm support. Great bra!
Date of experience: July 14, 2020
I am satisfied with my purchase. I would recommend others to try it. I wish delivery tracking method would work. Also expected faster delivery. Thanks
Date of experience: October 26, 2020
Thanks for your feedback, Gurjeet! Don't worry, we are constantly evolving and finding out ways to make every experience satisfactory is our priority.
This is a great product. Fits like a dream. This bra is so comfortable I could sleep in it. The ordering process works well and the product was delivered in a timely fashion.
Date of experience: March 6, 2021
The first one that I ordered just didn't fit properly. My second one was the same. The ad shows the shaper being pulled up under the bust. Mine just rolls around my waist.
Date of experience: February 15, 2020
You probably need one size up, Deanna. Let me send you a replacement for free. Simply send us a DM on Facebook with your order details, and we'll take care of the rest.
I received my shaper today I must say it was a little difficult to put on however I manage to wiggle my way into the shaper and it was great thank you shapermint
Date of experience: May 16, 2020
I loved how my tights fit my curves perfectly. They slimmed me in all the right places. I especially loved that they did not roll. My tights stayed firmly secure. Worth my purchase...
Date of experience: September 25, 2020
We're so glad to hear that it fits you perfectly, Paula! Ever thought of becoming our Brand Ambassador? You’d be a great bet for sure! If you’re interested, go to this link: shpmint.com/ambassador
I accidentally purchased the wrong item and wanted to exchange it. The process was very simple! I did it all on line and received my correct item quickly. I love my new shaper!
Date of experience: March 4, 2020
I love the way it keeps me in a good shape! Keeps all those little or not so little love handles all in the right place! Also keeps your posture nice and straight!
Date of experience: July 2, 2019
My order was sent to the wrong address and they sent me the products with no hassle and fast service the same day it was delivered to the wrong i had a new one coming.
Date of experience: July 29, 2020
I am large busted and it is so difficult to find a good comfortable bra. I LOVE my new bras! So comfortable, I do not want to take it off and could sleep in it!
Date of experience: March 23, 2021
I accept the reality that I have quite a tummy. So I was skeptical that this would work for me. It works and works well. I was comfortable the entire time I wore my shaper!
Date of experience: October 7, 2020
We're so happy that you gave us a chance, Keshia! You know, you could be one of our brand ambassadors and help spread the love. If you're into that, just head over to this link and fill out a short form https://shapermint.com/pages/ambassador
I love the items I ordered the bra is very Comfortable for my back and the underwear shape my body that I look Slim I will let my family and friends know about the wonderful items I ordered from your list of items
Date of experience: June 22, 2020
Enjoy wearing under clothes and clothes that fit but because I have large breast and have survived breast cancer one breast is smaller than the other one and I wished you produced long line bras
Date of experience: November 1, 2020
You are a warrior, Lana. We'll see what we can do about your request. Stay amazing!
I not sure maybe I just order the wrong sizes. I order 2 different sizes and they both rolled down so maybe I need to go way bigger but i went for what they suggested.
Date of experience: July 21, 2020
Let's check the best option to have this resolved, Herminia. Please DM us with your order details on this link http://m.me/shapermint. Thank you.
I like the way they stay up but for me the fabric is too heavy. I didn't realize that when I purchased them
Is there a different style that stays up as well but is in a lighter fabric?
Date of experience: March 5, 2021
Fret not, Sandi. We're here to sort things out, and we won't stop until we find your best fit and style. DM us your order info through this ink. http://m.me/shapermint
My shapewear just makes my clothing look so much better than before. I am loving it, it is not bulky, I even recommended that my co-worker get herself one which she did a d she also loves it.
Date of experience: August 29, 2019
I see there is an option to download the return label, but I do not have a printer. I have not received it in the mail, so have not been able to get the proper size exchanged.
Date of experience: July 8, 2020
We'll check on what we can do, Debra. Please provide us with your order details via FB messenger through this link. m.me/shapermint
As much as I like your product; I was just a little uncomfortable in the items I purchase. It had everything to do with the length of the top of the shorts. Meeting my bra was uncomfortable.
Date of experience: August 13, 2020
We're sorry if it didn't work as expected, Sylvia. Allow us to work on this and send the right fit for free. Can you DM us the order details through this link http://m.me/shapermint, please? Thank you!
The camisole is comfortable but didn't do what it is supposed to do (to hold the tummy in). Shapermint is kind to send me 1 size smaller to try. Unfortunately, you didn't work for me still :(
Date of experience: January 8, 2021
Oh no! Please know that our exchange is not limited to get a different size, we can only get you a different style and brand. To better help you out, please send us a chat using this link. http://m.me/shapermint
I have been sent a third request for a review and one of them asked for a photo for a discount. This time the request was sent to Emily. I am not Emily and I am sick of getting requests for reviews.
Date of experience: March 30, 2021
Oh, my. I'm sorry for what happened. Allow us to look into it and have you removed from our mailing list. Can you share your email address on this link? http://m.me/shapermint
I ordered a medium and really needed a large. When I returned it, Shapemint offered to send a free replacement. I wish other online retailers were as good at customer service!
Date of experience: November 23, 2020
Sweet! We just always aim to deliver a great customer experience, Maria. Glad we were able to help! Stay safe!
When my first order did not work for me a great rep talked with me and made suggestions for an alternate garment. I took her advice and love my new shapewear
Date of experience: November 20, 2020
Shop curated shapewear styles from top-rated brands, to look and feel confident in your own skin - 100% confidence guaranteed!
Hey, we get it: we're beautiful just the way we are. But bodies are ever-changing. Some of us have post-kid tummies. A couple of us lost a ton of weight and feel self-conscious about our excess skin. Sometimes we're going through an all-you-can-eat phase. Other times, life gets in the way of our gym routines. But, mostly, our bodies are telling the story of our entire lives - and, sometimes, we're just not up for it.
Shapermint was created by these women: women who sometimes need a little (or a lot) of help to get that extra oomph in their step, to get their inner light to shine through, to be brave. And there’s no shame in that. No shame in that at all.
You made our day brighter, Marilyn. You have no idea how this lifted us! Thanks! You know, you'd be a great addition to our Brand Ambassador Crew! Here's the link to learn more about it: https://shapermint.com/pages/ambassador