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    Shapermint

Shapermint

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Overview

Shapermint has a rating of 3.3 stars from 7,343 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Shapermint most frequently mention customer service, wrong size, and comfortable bra. Shapermint ranks 2nd among Underwear sites.

  • Service
    335
  • Value
    324
  • Shipping
    349
  • Returns
    225
  • Quality
    317

This company responds to reviews on average within 16 days

Positive reviews (last 12 months): 65.6%
Positive
40
Neutral
3
Negative
18
View ratings trends
141
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How would you rate Shapermint?

Reviews (7,343)

Rating

Timeframe

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Reviews that mention popular keywords

customer service (1175) right size (91) shaper shorts (69) phone number (19) credit card (29) order number (12)
Thumbnail of user georgiak42
Nevada
1 review
0 helpful votes
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November 20th, 2020
Verified purchase

Attractive undergarment which improves the look of outerwear. I would have liked to see it cover a little more body on the upper end of the garment. I will still recommend.

Date of experience: November 20, 2020

Thumbnail of user shapermintr
Shapermint R. – Shapermint Rep

Appreciate your honest feedback, Pretty. We'll take note of your suggestion and make sure to consider this for better quality products.

Thumbnail of user kathyr399
Canada
1 review
0 helpful votes
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February 21st, 2020
Verified purchase

I bought the Truekind bra's bundle X2 and they are amazingly comfortable... so much I purchased purchased more. Highly recommend Shapermint as a business to purchase from. They are very trustworthy.

Date of experience: February 21, 2020

Thumbnail of user celenem1
Missouri
1 review
0 helpful votes
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July 11th, 2020

It's not worth the money. False, advertising, I bought a size small and it didn't compress my body's side handles. It's like wearing a pantyhose. I definitely don't recommend buying it.

Date of experience: July 11, 2020

Thumbnail of user shapermintr
Shapermint R. – Shapermint Rep

Don't fret, Celene. We're here to help you get the right fit. Please send us a message at http://m.me/shapermint with your order number and email address. Thanks!

Thumbnail of user loueases
Louisiana
1 review
0 helpful votes
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August 20th, 2020
Verified purchase

I love that it gives you the control you need to remind yourself to suck that gut (but you don't have to)and the band around the thighs isn't too tight!

Date of experience: August 20, 2020

Thumbnail of user shapermintr
Shapermint R. – Shapermint Rep

We're glad to hear that you love your Shapewear, Louease. Your positive remark motivates us more to continuously provide excellence with our products and services. Why not become one of our Brand Ambassador and help us spread the love? Here's the link to check it out: shpmint.com/ambassador
Stay awesome! ❤️

Thumbnail of user lucym199
New Jersey
1 review
0 helpful votes
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June 17th, 2020
Verified purchase

While I like the fit I find it to hot. I wind up sweating at the cleavage. I an hoping in the winter they will be better. I like the comfort and fit but as I said I feel too sweaty

Date of experience: June 17, 2020

Thumbnail of user keisham28
Maryland
1 review
0 helpful votes
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October 21st, 2020
Verified purchase

I love, love, love your new camis. They are very slimming and works great to hide my little muffin top. The material is so light and comfortable, I wear it everyday!

Date of experience: October 21, 2020

Thumbnail of user shapermintr
Shapermint R. – Shapermint Rep

Yassss! So happy to hear this, Keisha! Ever thought of becoming our Brand Ambassador? You’d be a great bet for sure! If you’re interested, go to this link: shpmint.com/ambassador

Thumbnail of user jeanl405
Texas
1 review
0 helpful votes
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March 2nd, 2021
Verified purchase

This is the second time I have ordered the shaping camis. I were them every day and love how they feel. They let me fit my clothes without the muffin top!

Date of experience: March 2, 2021

Thumbnail of user shapermintr
Shapermint R. – Shapermint Rep

This just made our hearts flutter, Jean. Thank you for sharing this love lots!

Thumbnail of user jenniferr1173
Canada
1 review
0 helpful votes
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October 28th, 2020
Verified purchase

Amazing product! Amazing customer service. Online chat resolved my issues and answered my questions. I love this product and tell friends and family about it and will be ordering more.

Date of experience: October 28, 2020

Thumbnail of user cynthiag405
California
1 review
0 helpful votes
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July 19th, 2020
Verified purchase

I love the item i ordered, its just a little small to me. So, i called the customer service and replaced the item for a bigger size without any charge!

Date of experience: July 19, 2020

Thumbnail of user angelam771
New York
1 review
0 helpful votes
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May 3rd, 2020
Verified purchase

Love my shaper i feel a whole lot confident
I see myself very positive. I can walk with my
Shaper all day without pulling and tugging
I am very happy.

Date of experience: May 3, 2020

Thumbnail of user christinec1314
California
1 review
0 helpful votes
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March 14th, 2021
Verified purchase

I am absolutely thrilled to have a bra that fits perfectly and is comfortable. This bra has no underwires but has excellent support and lift. What a surprise. I'm so happy.

Date of experience: March 14, 2021

Thumbnail of user janetw751
Ohio
1 review
0 helpful votes
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April 12th, 2021
Verified purchase

I waited 6 weeks for my order to arrive. I don't know if it is Shapermints fault or not but I am not happy. The leggings I ordered however were great!

Date of experience: March 13, 2021

Thumbnail of user shapermintr
Shapermint R. – Shapermint Rep

We're sorry for the delay, Janet. It may be because of the global situation that we have having right now. We truly appreciate your understanding.

Thumbnail of user joannes708
Canada
1 review
0 helpful votes
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January 26th, 2021
Verified purchase

Company is amazing to deal with, website easy to shop from, great quality, does fit on small side but company works with you to ensure you are happy with purchase

Date of experience: January 26, 2021

Thumbnail of user lyndar58
Kansas
1 review
1 helpful vote
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October 23rd, 2019

I ordered one of the High Waisted Boy Shorts in XXL (I'm US 18-20). The ordering and shipping was fair for a normal shipping experience. But when I actually took it out and tired it on, it fits like a XL. It doesn't even cover my whole stomach (where all my bulges are; hense- why I ordered the high waised) and after I pulled it up on me as far as it would go, IT ROLLS DOWN and feels constricting like a smaller size.

Date of experience: October 22, 2019

Thumbnail of user shapermintr
Shapermint R. – Shapermint Rep

Oh no! We're so sorry to hear about this, Lynda. That shouldn't happen. We'll definitely assist you with your concern. Just send us a message via our Facebook page, or email us at hello@shapermint.com with your order details. Thank you.

Thumbnail of user elbac15
Canada
1 review
0 helpful votes
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April 5th, 2021
Verified purchase

The leggings are of great value. The material is great and the price is even better! They fit a little big but their customer service is so great that I know I can exchange them easily.

Date of experience: March 17, 2021

Thumbnail of user kellyg414
Ohio
1 review
0 helpful votes
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July 30th, 2020
Verified purchase

I have a medical problem and your associate was so kind and so so helpful she picked out the perfect one for me and I have no problems and it fits amazing!

Date of experience: July 30, 2020

Thumbnail of user lorij218
Missouri
1 review
0 helpful votes
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June 8th, 2020
Verified purchase

I found the Shapermint experience was quite interesting. I was skeptical about it at first but now that I tried it I'm no longer skeptical. It's fantastic!

Date of experience: June 8, 2020

Thumbnail of user danielleh300
Pennsylvania
1 review
0 helpful votes
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May 19th, 2020
Verified purchase

It is not what is advertised. I went by all the sizing requirements. And they do not fit like they said. It rolls up, the bra does not fit correctly. Very disappointing

Date of experience: May 13, 2020

Thumbnail of user shapermintr
Shapermint R. – Shapermint Rep

Hi, Danielle. Sorry, you feel that way. No worries, we're here to help you get the right shapewear. Exchanges are free. Just send us a message through this link http://m.me/shapermint.

Thumbnail of user twilao1
Michigan
1 review
0 helpful votes
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November 25th, 2020
Verified purchase

The shaper boy shorts support everything that it says it does, however the hem of the shorts make indents in the fat of your leg and roll up over time and movement.

Date of experience: November 25, 2020

Thumbnail of user shapermintr
Shapermint R. – Shapermint Rep

Worry not, Twila! Our Fit Experts know a fix for that. Let get your perfect fit and process you a FREE exchange. DM us your order details through this link so we can quickly make things right: http://m.me/shapermint.

Thumbnail of user trudiw2
Virginia
1 review
0 helpful votes
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February 11th, 2020
Verified purchase

I ordered the product based on the measurements and was too large. I think to be effective you'll need to order 2 sizes smaller than the measurements.

Date of experience: February 8, 2020

Thumbnail of user shapermintr
Shapermint R. – Shapermint Rep

Oh, well then we'll send you a new one for free, Trudi. Send us a DM on Facebook with your order details, so we can assist you properly. Hope to hear from you soon.

Thumbnail of user carolynf118
Australia
1 review
0 helpful votes
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November 20th, 2019
Verified purchase

Wonderful they fit perfectly and are exactly as described. I am very happy with items and they feel very comfortable when I am wearing them many thanks

Date of experience: November 20, 2019

Thumbnail of user katee89
Ohio
1 review
0 helpful votes
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December 11th, 2020
Verified purchase

I bought the wrong style, not the ones I totally love! Shaper mint was so helpful and helped me through the entire exchange process. I love Shapermint!

Date of experience: December 11, 2020

Thumbnail of user shapermintr
Shapermint R. – Shapermint Rep

We love you too, Kate! Glad you had an awesome time with us. Spread the love and have a Happy Holidays! ☃️

Thumbnail of user stephanied73
Colorado
4 reviews
0 helpful votes
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October 4th, 2020
Verified purchase

I love this shape wear. It's the best quality, and best fit. Don't always go for the biggest size. I've found the next size down fits best.
Durable wear, best products ever..

Date of experience: October 4, 2020

Thumbnail of user shapermintr
Shapermint R. – Shapermint Rep

You've made our hearts flutter, Stephanie. They're truly hard not to love. Thank you for the wonderful feedback.

Thumbnail of user gracel116
California
2 reviews
0 helpful votes
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July 1st, 2019
Verified purchase

Just like advertised! Comfortable, slimming and love wearing them. They are very slimming. Referred them to my sister and she is just as happy as I am...

Date of experience: July 1, 2019

Thumbnail of user sandil44
Canada
1 review
0 helpful votes
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January 4th, 2021
Verified purchase

I had issues with my fist bra that I had ordered. Customer service was quick to respond and rectify my issue. I would recommend shopping with Shapermint!

Date of experience: January 4, 2021

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From the business

Shop curated shapewear styles from top-rated brands, to look and feel confident in your own skin - 100% confidence guaranteed!

Business History

Hey, we get it: we're beautiful just the way we are. But bodies are ever-changing. Some of us have post-kid tummies. A couple of us lost a ton of weight and feel self-conscious about our excess skin. Sometimes we're going through an all-you-can-eat phase. Other times, life gets in the way of our gym routines. But, mostly, our bodies are telling the story of our entire lives - and, sometimes, we're just not up for it.

Shapermint was created by these women: women who sometimes need a little (or a lot) of help to get that extra oomph in their step, to get their inner light to shine through, to be brave. And there’s no shame in that. No shame in that at all.

Company Representative

Thumbnail of user jerlr
Jerl R.
Customer Service
Typically responds within 16 days

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