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Shapermint has a rating of 3.3 stars from 7,343 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Shapermint most frequently mention customer service, wrong size, and comfortable bra. Shapermint ranks 2nd among Underwear sites.
This company responds to reviews on average within 16 days
I was happy with the wireless bra that's why I got more! I'm not as fully satisfied with the high waisted leggings because it flares out at the bottom. I had to fold it so it can look better.
Date of experience: December 5, 2020
Very comfortable and really holds you in. The garnet feels cool even when it's hot out. The cost was reasonable and shipping was quick. I ordered a 2nd item I was so pleased.
Date of experience: July 5, 2019
Came on time. Very comfortable. Cup size is perfect. I didn't realize I am bigger around my chest Th Han I thought. Have to use extenders. Next time I will order it bigger.
Date of experience: July 27, 2020
I'm giving them two stars because I'm hoping the product itself, when it arrives, will be worth the hassle. I placed an order on their we website on 3/31, using our current address in Puerto Rico. Everything went through fine. Then on April 8th I received a notification that my order had been canceled "at my request." I did not request the cancellation. Their customer service rep informed me that they weren't able to "locate" the shipping address so they canceled it. Without any kind of attempt at clarifying the address. Weird business strategy. I then shifted the address to a NYC address, but of course the package will arrive after we've left. All in all, pretty incompetent operations management. Don't allow shipping to Puerto Rico if you don't understand that addresses here don't follow the same neat boxes from the United States. At the very least, they should have offered to expedite the shipping to arrive at the time it would have arrived has it been processed correctly on March 31st.
Date of experience: April 9, 2022
Sorry this happened, Ofelia. This isn't the experience we'd want for you. We'd love to see what we can do to enhance your Shapermint experience. Please drop your order details here https://m.me/Shapermint?ref=w15260378 so we can better assist. Thanks!
Very comfortable to wear all day, satisfiedI do not mind writing a review buy I should be able to say what I want in as many words as I choose! Do not make me write more!
Date of experience: March 8, 2020
I had a good experience with 2 white cami great quality but to small for a 3 8D, you gave me the cami and my dauther is very happy. Thank you so much
1
Date of experience: July 2, 2019
I had purchased the 'All Day Every Day High-Waisted Shaper Panty' and although delivery was prompt, which I appreciated, this product did nothing to hold me in, despite myself correctly following the sizing chart. What I can say about this product which was good is that it is very comfortable and it doesn't roll down.
Date of experience: November 14, 2019
Hi there, Chekiah. So sorry to hear that the compression didn't work as expected. We will surely assist you with this one. Please send us a message via our Facebook page, or email us at hello@shapermint.com with your order details. Thank you.
WHEN I PURCHASED THE ALL IN ONE PANTY. WOW, I LOVE THE STYLE, FIT AND WEAR. IT MADE ME LOOK SMALL IN THE WAIST AND SEXY WHEN I PUT PANTS AND DRESSES ON. I HAVE RECOMMEND TO 5 OF MY AUNTS. GETTING READY TO ORDER MORE.
Date of experience: April 20, 2020
I was very happy when my order was delayed someone emailed me and said not to worry I will check and see what's going with ur order I appreciate that. THANK YOU SHAPEMINT WILL CONTINUE TO ORDER AND LET OTHERS KNOW THE GREAT EXPERIENCE I HAD.
Date of experience: April 27, 2020
I tried 2 different sizes, and wasn't happy. So they suggested a different product for me. I am thrilled! So comfortable, and fits great! Their customer service is amazing!
Date of experience: February 25, 2021
This truly warms our hearts, Jeannie. Thank you for sharing your input and stay amazing!
The tank tops are unwearable. The bras are so uncomfortable and they itch around the band, which rolls up all the time. Feel sick I spent money on this
Date of experience: September 25, 2020
We'll make it right, Jane. Send us a message with your order details via this link http://m.me/shapermint, so we can sort it out. Thank you!
Customer service is outstanding! Have only experienced this with a handful of companies, it is unusual for a small, new company. They are determined to have the customer be happy. Their products are fairly good, some better than others. I found the Shaper Panty with legs to be less than terrific; it rolls down no matter what size you buy. After trying 3 sizes I gave up and was going to move on. However they gave me a chance to pick any other item of the same price. I found a Shaper Panty without legs, just made like a regular panty and I decided to try it. Bingo! It worked beautifully, pulled up high, didn't roll down and gave me great shaping. I have also bought two of the shaper camis and they are good for tummy and upper control. They do flatten your breasts a bit but that's not a problem for me. They will be good in the summer I think. I would like to see more of a selection of underwire all-in-ones. Their current ones are ordered by bra size and are limited. Larger breasted women need these and I think they would sell well.
Date of experience: March 26, 2020
I really like my new shaper! The grippers hold nicely without rolling. And the shaper is very comfortable. They almost feel as though they "breathe" like a second skin.
Date of experience: October 26, 2020
Thanks for sharing your experience and a detailed description, Belinda! You know, we could use your help in spreading the love by becoming one of our brand ambassadors. If that's something you'd like to do, just go to this link to to fill out the form https://shapermint.com/pages/ambassador
Ordering from the UK is no issue, I had ordered an incorrect size on a purchase and they made it so easy to resolve. The items I purchased are so comfortable, I would highly recommend Shapewear.
Date of experience: August 25, 2020
I HAVE MADE SEVERAL PURCHASES AND THE ONLY CORRECT PURCHASE WAS MY FIRST ORDER. MY LAST 2 ORDERS I PURCHASES TWO ITEMS AND ONLY RECEIVED ONE BOTH TIMES AND WAS TOLD TWO WERE BEING MAILED TO ME, INWHICH THAT NEVER HAPPENED WAS. IT IS REALLY TOO BAD FOR SUCH GOOD PRODUCTS TO HAVE SUCH POOR ORDERING SERVICE. I REALLY DON'T SEE MY SELF ORDERING FROM AGAIN IT WAS WAY TOO OVER WHELMING
Date of experience: July 2, 2019
We're sorry to hear your inconvenience, Denice. Our record shows that the replacement was already delivered last Monday - July 1,2019 at 10:10 am. Please send us a direct message through our facebook page if you still needs further assistance.
I recently started having a jelly belly. I tried shapemint to help. It doesn't flatten it out much, but that might be which item I chose, but no more jiggles, lots of support.
Date of experience: May 13, 2020
The high waisted shaper pantie are lovely and comfortable, you don't realise you are wearing them but they do smooth every thing they cover just as advertised! Now have them in two colours.
Date of experience: October 6, 2020
You rock, Pam! Thanks for this awesome feedback. Strike a pose now and make sure to unleash the top model in you, we’d love to feature you in our social media pages. Can’t wait! Click this link to learn more: shpmint.com/ambassador
I am a well endowed woman who has had a lot of the average cleche issues, like straps digging into my shoulders, sides and back. Sagging, cups not fitting properly.
Problems solved, with SHAPERMINT!
Date of experience: December 13, 2020
We're over the moon hearing this, Jane. Would you like to be one of our Brand Ambassador? Know the perks and how to sign up on this link: shpmint.com/ambassador. We'd love to work with you.
The shapewear arrived in a timely manner, although it didn't work exactly like I thought. It doesn't completely smooth my abdominal area like I wanted.
Date of experience: December 27, 2020
We hear you, Oneida. Please, PM us your order details, so we can have a better look. Here is the link http://m.me/shapermint and our Fit Experts will be there waiting to help you out.
It pulls in your stomach so it looks flatter. I had to becareful. It slimmed my hips down and my pants started to slide down. I thought I lost about ten pounds. Thanks for the best fit ever.
Date of experience: August 30, 2020
Bought 2 bras to check out how much they would workbout. Next ordered 3 more. Then another 3 more. Then threw out all my old uncomfortable bras! These are the best ever!
Date of experience: September 7, 2020
You rock, Christi! Thanks for this awesome feedback. Strike a pose now and make sure to unleash the top model in you, we’d love to feature you in our social media pages. Can’t wait! Click this link to learn more: shpmint.com/ambassador
Customer service was excellent and they really made me feel like I'm part of the family by sending me another item to try very apprciative to my needs made me feel comfortable
Date of experience: July 2, 2019
I bought the cami recently. It fit well, but flattened my breasts. Putting on a bra did not help. My suggestion would be to have a cami with a built in bra.
Date of experience: October 10, 2019
Hi there, Janet. We're so sorry to hear about this. The cami's are not supposed to do that. Don't worry, we're here to further assist you. Just send us a message via our Facebook page, or email us at hello@shapermint.com with your order details. Thank you.
If you have been scared off by other shapewear because you paid a ton for something so uncomfortable you can't wear it, this line is for you. Amazing value for the money.
Date of experience: July 5, 2019
Love my new cami's. So comfortable I ordered 3 and have ordered 2 more i want to wear them nearly every day. They go under everything and everything feels more slim fitting.
Date of experience: October 20, 2020
Preach! Thanks for your awesome feedback, Nicole. Can you help us spread the love? Click here to join our crew and become a brand ambassador, https://shapermint.com/pages/ambassador
Shop curated shapewear styles from top-rated brands, to look and feel confident in your own skin - 100% confidence guaranteed!
Hey, we get it: we're beautiful just the way we are. But bodies are ever-changing. Some of us have post-kid tummies. A couple of us lost a ton of weight and feel self-conscious about our excess skin. Sometimes we're going through an all-you-can-eat phase. Other times, life gets in the way of our gym routines. But, mostly, our bodies are telling the story of our entire lives - and, sometimes, we're just not up for it.
Shapermint was created by these women: women who sometimes need a little (or a lot) of help to get that extra oomph in their step, to get their inner light to shine through, to be brave. And there’s no shame in that. No shame in that at all.
We're happy hearing that you loved your shaper bra, Marjorie! Don't worry, we'll make you even happier by helping you get your perfect fit and having your leggings exchanged for free! Just send us your order details here: http://m.me/shapermint. ❤️