• Bookmark

    Shapermint

Shapermint

Write a Review

Overview

Shapermint has a rating of 3.3 stars from 7,345 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Shapermint most frequently mention customer service, wrong size, and comfortable bra. Shapermint ranks 2nd among Underwear sites.

  • Service
    336
  • Value
    324
  • Shipping
    349
  • Returns
    226
  • Quality
    317

This company responds to reviews on average within 16 days

Positive reviews (last 12 months): 63.5%
Positive
40
Neutral
3
Negative
20
View ratings trends
144
See all photos
How would you rate Shapermint?

Reviews (7,345)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (1177) right size (91) shaper shorts (70) phone number (19) credit card (30) order number (12)
Thumbnail of user graces276
New Mexico
1 review
0 helpful votes
  • Send Message
February 5th, 2021
Verified purchase

Love the feel but sizing for me is frustrating. I feel like I'm between sizes so it either small or too big..

Date of experience: February 5, 2021

Thumbnail of user shapermintr
Shapermint R. – Shapermint Rep

Don't worry, Grace! We won't stop until you find your perfect match. Exchange is free! Just send us a DM with your order details anytime! Here's the link: http://m.me/shapermint

Thumbnail of user amparor3
Maryland
1 review
0 helpful votes
  • Send Message
April 17th, 2020
Verified purchase

The items came on time, as promised. It was very easy to order and the product is great. Will shop again soon.

Date of experience: April 17, 2020

Thumbnail of user sherryh146
Florida
1 review
0 helpful votes
  • Send Message
September 28th, 2019
Verified purchase

Although the product did not work for me, the response by customer service was so good, I do recommend trying their products.

Date of experience: September 25, 2019

Thumbnail of user traceys241
Connecticut
2 reviews
5 helpful votes
  • Send Message
September 7th, 2020
Verified purchase

I recently received 3 pairs of this company's underwear. I really like them - they fit, stretchy and cover up my muffin top!

Date of experience: September 7, 2020

Thumbnail of user shwanag
Ohio
1 review
0 helpful votes
  • Send Message
August 19th, 2020
Verified purchase

I love my shape wear. It smooths, and improves the appearance of whatever I'm wearing. I encourage others to buy your products.

Date of experience: August 19, 2020

Thumbnail of user mercyj12
Virginia
1 review
0 helpful votes
  • Send Message
August 6th, 2020
Verified purchase

I love the way I look in them. No more tire rolls, lol
My friend was excited to get a pair.
There like a million bucks on me
Thank you Shapermint

Date of experience: August 6, 2020

Thumbnail of user kimmij2
Canada
1 review
1 helpful vote
  • Send Message
February 16th, 2020
Verified purchase

It's good to wear, very comfortable. It is stretchy and not tight. Breathable. Happy to buy this one. Got 2 products. Satisfied.!

Date of experience: February 16, 2020

Thumbnail of user christinew607
Nevada
1 review
0 helpful votes
  • Send Message
July 30th, 2020
Verified purchase

It's been some time since I've been comfortable in a bra. I purchased the throw on bras, and omg they are awesome!

Date of experience: July 30, 2020

Thumbnail of user margarieo
Texas
1 review
0 helpful votes
  • Send Message
September 11th, 2020
Verified purchase

I really love my shaper short the feel comfortable and do the job thanks so much every single dollar was well spent.

Date of experience: September 11, 2020

Thumbnail of user shapermintr
Shapermint R. – Shapermint Rep

That’s Fantastic, Margarie! We're so happy to hear that. You can also help to spread the love. Click here to join our crew and become a brand ambassador, https://shapermint.com/pages/ambassador

Thumbnail of user raywyng
New Zealand
1 review
0 helpful votes
  • Send Message
December 23rd, 2020
Verified purchase

Easy site to use. Still waiting for order but it is Christmas so expect delays. Products are great judging on previous order.

Date of experience: December 23, 2020

Thumbnail of user shapermintr
Shapermint R. – Shapermint Rep

Thanks for your feedback, Raywyn! You know, we could use your help in spreading more love by becoming one of our brand ambassadors. If you're interested, please go to this link and fill out the form https://shapermint.com/pages/ambassador

Thumbnail of user jeanniew47
New Zealand
1 review
0 helpful votes
  • Send Message
February 23rd, 2020
Verified purchase

I bought L size shaper bra, it sit well on my shoulder but the bottom part will roll up so l feel very annoyed. Other than that I am not complaining.

Date of experience: February 23, 2020

Thumbnail of user tiffanyf84
Canada
1 review
0 helpful votes
  • Send Message
February 8th, 2020
Verified purchase

Product was a little small for my shape and customer service helped me get the right size. They were friendly and fast!

Date of experience: February 8, 2020

Thumbnail of user lisasr
Colorado
4 reviews
0 helpful votes
  • Send Message
August 9th, 2020
Verified purchase

Third thing I've bought. Have gotten absolutely no use out of any of them. Same for my daughter and her best friend

Date of experience: August 9, 2020

Thumbnail of user shapermintr
Shapermint R. – Shapermint Rep

That's a bummer, Lisas. Allow us to help you get the right fit, exchanges are free though. Please send us a DM at http://m.me/shapermint, so we can best recommend.

Thumbnail of user ingrids76
Canada
1 review
0 helpful votes
  • Send Message
August 8th, 2020
Verified purchase

Very comfortable. Love it. Fits great, not restricting at all. Also happy of how it made me look in certain clothing. Thanks

Date of experience: August 8, 2020

Thumbnail of user melissab432
Australia
1 review
0 helpful votes
  • Send Message
July 2nd, 2019
Verified purchase

The shapermint team provided fast & friendly service. They even sent me items as an exchange and didn't charge me for them.

Date of experience: July 2, 2019

Thumbnail of user graceh190
Texas
1 review
0 helpful votes
  • Send Message
December 2nd, 2020
Verified purchase

Doesn't hold my whole boobs in. If I had gotten a bigger size it would have been too big. Love my underwear!

Date of experience: December 2, 2020

Thumbnail of user shapermintr
Shapermint R. – Shapermint Rep

Hey, Grace. No worries, we can have it exchanged to your perfect fit for a better result. It's on us! Send us your order details thru this link: http://m.me/shapermint

Thumbnail of user mareep7
New Zealand
1 review
0 helpful votes
  • Send Message
January 17th, 2021
Verified purchase

Excited... love opening the parcel. And had a book with all the products so I can work towards purchasing my next item

Date of experience: January 17, 2021

Thumbnail of user leem373
Texas
1 review
0 helpful votes
  • Send Message
April 26th, 2020
Verified purchase

This bra is very high quality and comfortable. Customer service is awesome. I would recommend that you consider ordering up in size.

Date of experience: April 26, 2020

Thumbnail of user angiec128
Colorado
5 reviews
0 helpful votes
  • Send Message
April 2nd, 2020
Verified purchase

And totally makes you feel like a whole different person give me confidence to wear things that I would never wear before

Date of experience: April 2, 2020

Thumbnail of user joyes5
New Jersey
1 review
0 helpful votes
  • Send Message
February 22nd, 2021
Verified purchase

Easy to order. Fast shipping. I do wish that the straps were adjustable but over all I am enjoying my new bras.

Date of experience: February 22, 2021

Thumbnail of user shapermintr
Shapermint R. – Shapermint Rep

We appreciate your feedback, Joye! We'll use it to improve the bras. If you need us, we're a message away on this link: http://m.me/shapermint

Thumbnail of user kathyn226
California
1 review
0 helpful votes
  • Send Message
January 19th, 2021
Verified purchase

AWESOME! I will continue ordering from this company for the rest of my life! I finally found bras that fit! Thank you!

Date of experience: January 19, 2021

Thumbnail of user shapermintr
Shapermint R. – Shapermint Rep

Yeeee! :) That means so much to us, Kathy! Thank you for the love!

Thumbnail of user sherriw102
Maryland
1 review
0 helpful votes
  • Send Message
October 31st, 2020
Verified purchase

Most wonderful experience with these folks. Their customer service is the best ever. If it's not right, they will make it right.

Date of experience: October 31, 2020

Thumbnail of user shapermintr
Shapermint R. – Shapermint Rep

You rock, Sherri! Thanks for this awesome feedback. Stay fantastic!

Thumbnail of user marlam255
New Mexico
1 review
0 helpful votes
  • Send Message
October 29th, 2020
Verified purchase

I love these tank tops! They are not tight, but give you all day tummy control, as well as no back lumps.

Date of experience: October 29, 2020

Thumbnail of user shapermintr
Shapermint R. – Shapermint Rep

Yassss! So happy to hear this, Marla! Ever thought of becoming our Brand Ambassador? You’d be a great bet for sure! If you’re interested, go to this link: shpmint.com/ambassador

Thumbnail of user joanh311
Vermont
1 review
0 helpful votes
  • Send Message
August 12th, 2020
Verified purchase

I love these bras. They are as advertised, no slipping or pinching. I've never had a bra I was this comfortable in.

Date of experience: August 12, 2020

Thumbnail of user margaretc118
Illinois
3 reviews
0 helpful votes
  • Send Message
August 10th, 2020
Verified purchase

Good product and quick service. Almost perfect bra with no metal and so comfy but wish the fabric wa s more breathable.

Date of experience: August 10, 2020

Thumbnail of user shapermintr
Shapermint R. – Shapermint Rep

They should be comfortable, Margaret. Allow us to check out what happened and send you a free replacement if needed. DM us through our Facebook Messenger at http://m.me/shapermint, so we can help you with your order.

Sitejabber for Business

Gain trust and grow your business with customer reviews.

From the business

Shop curated shapewear styles from top-rated brands, to look and feel confident in your own skin - 100% confidence guaranteed!

Business History

Hey, we get it: we're beautiful just the way we are. But bodies are ever-changing. Some of us have post-kid tummies. A couple of us lost a ton of weight and feel self-conscious about our excess skin. Sometimes we're going through an all-you-can-eat phase. Other times, life gets in the way of our gym routines. But, mostly, our bodies are telling the story of our entire lives - and, sometimes, we're just not up for it.

Shapermint was created by these women: women who sometimes need a little (or a lot) of help to get that extra oomph in their step, to get their inner light to shine through, to be brave. And there’s no shame in that. No shame in that at all.

Company Representative

Thumbnail of user jerlr
Jerl R.
Customer Service
Typically responds within 16 days

How do I know I can trust these reviews about Shapermint?

  • Sitejabber’s mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members
Have a question about Shapermint?