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    Shapermint

Shapermint

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Overview

Shapermint has a rating of 3.3 stars from 7,345 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Shapermint most frequently mention customer service, wrong size, and comfortable bra. Shapermint ranks 2nd among Underwear sites.

  • Service
    336
  • Value
    324
  • Shipping
    349
  • Returns
    226
  • Quality
    317

This company responds to reviews on average within 16 days

Positive reviews (last 12 months): 63.5%
Positive
40
Neutral
3
Negative
20
View ratings trends
144
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How would you rate Shapermint?

Reviews (7,345)

Rating

Timeframe

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Reviews that mention popular keywords

customer service (1177) right size (91) shaper shorts (70) phone number (19) credit card (30) order number (12)
Thumbnail of user joyb190
California
1 review
0 helpful votes
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June 5th, 2020
Verified purchase

This bra is truly the most comfortable bra I've had - no slipping straps, good support, soft breathable
Fabric

Date of experience: June 5, 2020

Thumbnail of user josephinef35
New York
1 review
0 helpful votes
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August 10th, 2020
Verified purchase

Customer service was quick and easy. They stand behind their products and want to ensure a great fit.

Date of experience: August 10, 2020

Thumbnail of user ashleyf238
Pennsylvania
1 review
0 helpful votes
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June 8th, 2020
Verified purchase

Shapermint gives me excellent support- both the products and the customer care! I am not disappointed. Thank you!

Date of experience: June 8, 2020

Thumbnail of user dawnh621
New York
1 review
0 helpful votes
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November 2nd, 2020
Verified purchase

Had better experience with your customer service and placing and order than from physically going to a store

Date of experience: November 2, 2020

Thumbnail of user shapermintr
Shapermint R. – Shapermint Rep

Wow! That means so much to us, Dawn! Thank you very much!

Thumbnail of user lolar43
Michigan
1 review
0 helpful votes
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November 1st, 2020
Verified purchase

Excellent customer service. My bra's are the bomb! They are very comfortable. I will be purchasing more items.

Date of experience: November 1, 2020

Thumbnail of user shapermintr
Shapermint R. – Shapermint Rep

We're so glad it fits you perfectly, Lola. Spread the love! Be our next Brand Ambassador. Click here to know more: https://shapermint.com/pages/ambassador Stay awesome!

Thumbnail of user susanb1936
Australia
1 review
0 helpful votes
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April 5th, 2020
Verified purchase

Very happy with my 4 pairs true to size extremely comfortable very supportive. I just love wearing them.

Date of experience: April 5, 2020

Thumbnail of user fernandoq5
California
1 review
0 helpful votes
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March 11th, 2020
Verified purchase

Excellent through out the total process, from placing the order to receiving and fitting. Comfort, perfect fit. Quality.

Date of experience: March 11, 2020

Thumbnail of user lorettab108
Florida
1 review
0 helpful votes
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August 28th, 2020
Verified purchase

Very comfortable. Easy to wear. Full coverage
Love that the it doesn't roll down over throughout the day

Date of experience: August 28, 2020

Thumbnail of user shapermintr
Shapermint R. – Shapermint Rep

Glad you loved your order, Loretta. Is there something else we can do give better experience? To better help out, you may send us a chat using this link. Thanks! http://m.me/shapermint

Thumbnail of user karena716
Canada
1 review
0 helpful votes
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September 24th, 2020
Verified purchase

Best bras ever! So comfortable and breathable! Would recommend these products to all my female family and friends.

Date of experience: September 24, 2020

Thumbnail of user gladysm69
Puerto Rico
1 review
0 helpful votes
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August 30th, 2020
Verified purchase

I love this Empetua panties. I wear them every day. They help me to mantein a good posture.
They are si confortable. I'm waiting a good special, to buy more.

Date of experience: August 30, 2020

Thumbnail of user shapermintr
Shapermint R. – Shapermint Rep

Yasss! Consider getting a spare, Gladys. You can DM us a pic of you wearing them, and get a chance for you be featured or posted on our Social Media page. It's not a guarantee, but once it gets reviewed, someone from our team will contact you. Stay awesome!

Thumbnail of user sueh227
Georgia
1 review
0 helpful votes
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July 2nd, 2019
Verified purchase

Unlike other online merchants, Shapermint had a positive & instant response for my return and my exchange request.

Date of experience: July 2, 2019

Thumbnail of user joyp62
Michigan
1 review
0 helpful votes
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July 1st, 2019
Verified purchase

Great customer service and high quality products. This is the most comfortable shape wear! I'm a repeat customer.

Date of experience: July 1, 2019

Thumbnail of user christinem448
Utah
1 review
0 helpful votes
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July 1st, 2019
Verified purchase

Love them! Very Comfortable! Was really surprised at how comfortable they were. Worth it! Gonna order shorts next!

Date of experience: July 1, 2019

Thumbnail of user marcias176
Oregon
1 review
0 helpful votes
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June 21st, 2020
Verified purchase

I have had service beyond my expectations-kind and helpful. I would highly recommend Shapermint to everyone. Thank you!

Date of experience: June 21, 2020

Thumbnail of user laticiag2
California
1 review
0 helpful votes
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July 3rd, 2019
Verified purchase

It's very Comfortable. I just luv it Thanks So-oo-oo Much 4 making this it feels better than a Girdle... Yessss And Ya Look Good In Your Clothes Wearing It

Date of experience: July 3, 2019

Thumbnail of user annemariel9
GB
1 review
0 helpful votes
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July 2nd, 2019
Verified purchase

Wrong size arrived first, when I complained another pair was sent quickly without any fuss. Second pair perfect.

Date of experience: July 2, 2019

Thumbnail of user michellep599
Virginia
1 review
0 helpful votes
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January 15th, 2020
Verified purchase

Good communication regarding my purchase. Product is as expected. Would buy from them again and refer my friends.

Date of experience: January 15, 2020

Thumbnail of user robina127
Maryland
1 review
0 helpful votes
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October 14th, 2019
Verified purchase

Just what I needed. I looked marvelous in my outfit. Thank you for creating such a wonderful garment.

Date of experience: October 13, 2019

Thumbnail of user kristens319
Alabama
4 reviews
0 helpful votes
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September 3rd, 2019
Verified purchase

It's a high quality product. I am interested in trying other products, namely the shorts and the leggings.

Date of experience: September 2, 2019

Thumbnail of user stephanier315
Texas
1 review
0 helpful votes
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July 2nd, 2019
Verified purchase

Excellent prices and fit is awesome. Shipping time was also great and communication. I have purchased 3 items.

Date of experience: July 2, 2019

Thumbnail of user yvonner306
Ohio
1 review
0 helpful votes
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September 1st, 2022

NOT A GOOD PURCHASE AT ALL!
Does not fit as advertised, never again. Don't waste your money. Try buying in the store where you can try to before you buy it.

Date of experience: September 1, 2022

Thumbnail of user shapermintr
Shapermint R. – Shapermint Rep

Sorry if it didn’t work well as expected, Yvonne. Exchanges are FREE within 60 days, and we’re here to help you find your SupportiveWear Match. DM us at this link with your order number, and email address, so we can better assist. https://m.me/Shapermint?ref=w15260442

Thumbnail of user jeannec274
New York
1 review
0 helpful votes
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May 5th, 2021
Verified purchase

Ordered XL - too small but fit around.
Ordered XXL - cups small, too big around.
Ordered XXXL - cups too big on black, cups perfect on beige and brown, too tight around even with extender.

Date of experience: February 25, 2021

Thumbnail of user shapermintr
Shapermint R. – Shapermint Rep

Don't worry, Jeanne. We won't stop until we find your best fit and style. DM us your order info here: http://m.me/shapermint We'll have this checked for you.

Thumbnail of user jeannettel22
California
1 review
0 helpful votes
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April 19th, 2020
Verified purchase

It's hard to find bra size that fits me since I'm extremely small for my age but this bra fits perfectly and feels very comfortable.

Date of experience: April 19, 2020

Thumbnail of user josiep24
California
2 reviews
0 helpful votes
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September 7th, 2020
Verified purchase

My first purchase did not fit me, and a very friendly associate sent me a new size right away. Love the comfort of this bra.

Date of experience: September 7, 2020

Thumbnail of user shapermintr
Shapermint R. – Shapermint Rep

Yay! That’s great to hear, Josie. Let us know if you need any more help, http://m.me/shapermint

Thumbnail of user amyf346
Texas
2 reviews
0 helpful votes
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May 21st, 2020
Verified purchase

This is a great product. And it works better than expected. Perfect during my diet and work out regimen until I get my body back.

Date of experience: May 21, 2020

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From the business

Shop curated shapewear styles from top-rated brands, to look and feel confident in your own skin - 100% confidence guaranteed!

Business History

Hey, we get it: we're beautiful just the way we are. But bodies are ever-changing. Some of us have post-kid tummies. A couple of us lost a ton of weight and feel self-conscious about our excess skin. Sometimes we're going through an all-you-can-eat phase. Other times, life gets in the way of our gym routines. But, mostly, our bodies are telling the story of our entire lives - and, sometimes, we're just not up for it.

Shapermint was created by these women: women who sometimes need a little (or a lot) of help to get that extra oomph in their step, to get their inner light to shine through, to be brave. And there’s no shame in that. No shame in that at all.

Company Representative

Thumbnail of user jerlr
Jerl R.
Customer Service
Typically responds within 16 days

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