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    Shapermint

Shapermint

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Overview

Shapermint has a rating of 3.3 stars from 7,345 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Shapermint most frequently mention customer service, wrong size, and comfortable bra. Shapermint ranks 2nd among Underwear sites.

  • Service
    336
  • Value
    324
  • Shipping
    349
  • Returns
    226
  • Quality
    317

This company responds to reviews on average within 16 days

Positive reviews (last 12 months): 63.5%
Positive
40
Neutral
3
Negative
20
View ratings trends
144
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How would you rate Shapermint?

Reviews (7,345)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (1177) right size (91) shaper shorts (70) phone number (19) credit card (30) order number (12)
Thumbnail of user annw270
Wyoming
2 reviews
0 helpful votes
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July 5th, 2019
Verified purchase

I had a coupon I could not get on my order (probably operator error)so I emailed and it was taken care of the next day.

Date of experience: July 5, 2019

Thumbnail of user kristenz28
Alaska
1 review
0 helpful votes
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February 12th, 2021
Verified purchase

Way more "all day" comfortable than I thought they would be. And, they didn't roll at the top band like another brand that I tried.

Date of experience: February 12, 2021

Thumbnail of user lorid354
Florida
1 review
0 helpful votes
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January 18th, 2021
Verified purchase

Has a little trouble with sizes, but the return/exchange policy is great. So far the bras are comfortable and wearing well, so I am happy

Date of experience: January 18, 2021

Thumbnail of user shapermintr
Shapermint R. – Shapermint Rep

Yeeeee! Lovely to hear that, Lori. We're just a DM away if you need help, okay? http://m.me/shapermint :)

Thumbnail of user kathleenh602
Illinois
1 review
0 helpful votes
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August 25th, 2020
Verified purchase

I was expecting these bras to be comfortable, but they're better than I imagined. They fit well, and I'm glad I bought two of them.

Date of experience: August 25, 2020

Thumbnail of user shapermintr
Shapermint R. – Shapermint Rep

Thanks for sharing your feedback to us, Kathleen. Be one of the Brand Ambassador, and help us inspire other women too. Just head over to the page on our website and fill out the form. Here’s the link: shpmint.com/ambassador
Stay awesome!

Thumbnail of user emmanuellae1
Mississippi
2 reviews
0 helpful votes
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August 7th, 2019
Verified purchase

User for life! I have several Shapermint products and I love ALL of them! They make me feel "finished" and put together in my clothes!

Date of experience: August 4, 2019

Thumbnail of user marjorier34
North Carolina
1 review
0 helpful votes
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September 9th, 2019
Verified purchase

The 2 ladies that helped me were super and we got what I was looking for they worked with me I want to thank them

Date of experience: September 8, 2019

Thumbnail of user maribelt12
Georgia
1 review
0 helpful votes
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February 25th, 2021
Verified purchase

Love shapermint. If something doesn't fit they definitely help you out in making sure you get the item that will please you or exchange items.

Date of experience: February 25, 2021

Thumbnail of user shapermintr
Shapermint R. – Shapermint Rep

Exactly as our promise and we're happy that we're able to live it up to you, Maribel. If there's anything, just let us know, okay? Stay dashing!

Thumbnail of user bernadettem77
Kansas
2 reviews
0 helpful votes
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June 12th, 2020
Verified purchase

Fast delivery after ordering. The bra is very comfortable and I like that the front bra gives a smooth look under all types of fabrics

Date of experience: June 12, 2020

Thumbnail of user amandac804
Louisiana
1 review
0 helpful votes
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June 12th, 2020
Verified purchase

Purchased a few of the bras, leggings and tank tops to see how they would conform to me and I really like them so far.

Date of experience: June 12, 2020

Thumbnail of user brendam693
Alabama
1 review
0 helpful votes
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June 12th, 2020
Verified purchase

This is the second time that I have ordered, and my experience was just like the first. I am very satisfied, no complaints at all.

Date of experience: June 12, 2020

Thumbnail of user phyrengoldp
New York
2 reviews
0 helpful votes
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June 14th, 2020
Verified purchase

Great material. Slim's figure instantly. Be sure to order a size up to fit you properly. And your curves will look good as you feel.

Date of experience: June 14, 2020

Thumbnail of user ericae77
Canada
1 review
0 helpful votes
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November 14th, 2019
Verified purchase

I decided against the leggings that I had ordered, and customer service was very helpful in suggesting other products and setting up a free exchange.

Date of experience: November 14, 2019

Thumbnail of user arlenek38
Illinois
1 review
0 helpful votes
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June 23rd, 2020
Verified purchase

I love my new body shaper it really works fits great and doesn't come down. I will definitely recommend this product to family and friends.

Date of experience: June 23, 2020

Thumbnail of user helenj208
New York
1 review
0 helpful votes
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July 26th, 2020
Verified purchase

When I put on the bikini bottom it gave me a smooth look no bulge. I had the confidence to wear my two piece swimsuit.

Date of experience: July 26, 2020

Thumbnail of user staceyc304
New York
1 review
0 helpful votes
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November 14th, 2020
Verified purchase

10 Stars very comfortable the most comfortable bra I've ever worn but I would like to see some more sexier style with the same feeling

Date of experience: November 14, 2020

Thumbnail of user shapermintr
Shapermint R. – Shapermint Rep

Good thing that we're a marketplace, Stacey. If you need recommendations or exchange, send us a message here: http://m.me/shapermint

Thumbnail of user michellem1475
Kentucky
1 review
0 helpful votes
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May 11th, 2020
Verified purchase

High quality and comfort! Can wear around the house or out and about. Gives great support and doesn't feel like it's cutting you in half.

Date of experience: May 11, 2020

Thumbnail of user shannonc488
Louisiana
1 review
0 helpful votes
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April 9th, 2020
Verified purchase

Perfect fit! Perfect comfort! I will continue to order from Shapermint. This is the best fitting and most comfortable bra that I have ever purchased!

Date of experience: April 9, 2020

Thumbnail of user kellyd877
Canada
1 review
0 helpful votes
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September 30th, 2020
Verified purchase

My product was exactly as described, came in great packaging and within 7 days.
The leggings fit well and normal size fit. Thankyou so much!

Date of experience: September 30, 2020

Thumbnail of user shapermintr
Shapermint R. – Shapermint Rep

Awesome! This is music to our ears, Kelly! Thanks for sharing your experience. You might wanna join us spread the love and be part of our Brand Ambassador team too! Just check out this link to know more: shpmint.com/ambassador.

Thumbnail of user lindar1539
South Carolina
1 review
0 helpful votes
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March 8th, 2021
Verified purchase

It's not the most comfortable bra; OK at best.
The inside stitching is somewhat itchy after several hours, and the midriff band starts to roll.

Date of experience: March 8, 2021

Thumbnail of user shapermintr
Shapermint R. – Shapermint Rep

Please, let us make this up to you, Linda. To get you started with the free exchange, please send us your order details through this link. Thanks! http://m.me/shapermint

Thumbnail of user sharong928
New York
1 review
0 helpful votes
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April 5th, 2021
Verified purchase

I am very satisfied with my Shapermint purchase. The bra is one of the most comfortable I've ever had. I plan to order some more.

Date of experience: March 8, 2021

Thumbnail of user karenr1339
New Zealand
1 review
0 helpful votes
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November 19th, 2020
Verified purchase

I got some nightie and beautiful fit but rest are too small in same size. I can't find out how to return them and where.

Date of experience: November 19, 2020

Thumbnail of user shapermintr
Shapermint R. – Shapermint Rep

We got you now and let us help you do the exchange, Karen. Just PM us your order details through this link and our Fit Experts will be there to help you out. Thanks! http://m.me/shapermint

Thumbnail of user beckyf61
Georgia
2 reviews
0 helpful votes
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February 15th, 2020
Verified purchase

Finally, a comfortable soft bra that fits & supports. I hesitated ordering a Medium size, but the sizing chart is true to size for me.

Date of experience: February 15, 2020

Thumbnail of user debbiea285
Ohio
1 review
0 helpful votes
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March 12th, 2021
Verified purchase

I'm very impressed that you are sending me the bra I really like after ordering one I didn't care for as much. Thanks so much!

Date of experience: March 12, 2021

Thumbnail of user kristyf43
Ohio
1 review
0 helpful votes
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March 5th, 2021
Verified purchase

It's so comfy. The only thing I don't like is the pads move after you wash it and you have to keep moving them back

Date of experience: February 1, 2021

Thumbnail of user joannd106
Ohio
1 review
0 helpful votes
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July 1st, 2020
Verified purchase

Everything came fast. Very comfortable. It was worth the amount of money I spent. I feel like a new person when i wear my products

Date of experience: July 1, 2020

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From the business

Shop curated shapewear styles from top-rated brands, to look and feel confident in your own skin - 100% confidence guaranteed!

Business History

Hey, we get it: we're beautiful just the way we are. But bodies are ever-changing. Some of us have post-kid tummies. A couple of us lost a ton of weight and feel self-conscious about our excess skin. Sometimes we're going through an all-you-can-eat phase. Other times, life gets in the way of our gym routines. But, mostly, our bodies are telling the story of our entire lives - and, sometimes, we're just not up for it.

Shapermint was created by these women: women who sometimes need a little (or a lot) of help to get that extra oomph in their step, to get their inner light to shine through, to be brave. And there’s no shame in that. No shame in that at all.

Company Representative

Thumbnail of user jerlr
Jerl R.
Customer Service
Typically responds within 16 days

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