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Shapermint has a rating of 3.3 stars from 7,345 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Shapermint most frequently mention customer service, wrong size, and comfortable bra. Shapermint ranks 2nd among Underwear sites.
This company responds to reviews on average within 16 days
Thank you for all your help with finding the right swim suit for me, everyone I spoke to was great and service was fantastic!
Date of experience: August 18, 2019
Felt like clouds. I could barely tell I was wearing it at all it look smooth under my pants you did see any rolls.
Date of experience: March 23, 2020
I love the product but wonder if I should have ordered a size smaller? But it is very comfortable and plan to buy more
Date of experience: September 27, 2019
I love them the fit well makes me feel very sexy
I would love to buy more but can't afford it at this time
Date of experience: October 15, 2020
I feel so much more confident when I am wearing the Shapermint. Only complaint is how the back has a tendency to roll down.
Date of experience: July 5, 2019
I found your staff to be excellent and did everything they could to help me in my enquiry for which I am very grateful.
Date of experience: February 12, 2020
I love the way they hold and shape those areas I don't want anyone to see. I have ordered some as giveaways for christmas
Date of experience: October 20, 2020
Wow! Music to our ears, Darlene! Hey, you can also join our Brand Ambassador Program. Join and know more about it through this link: https://shapermint.com/pages/ambassador
It seems okay to me ‘ wish there could be bit smaller so it could make my tummy more flat while wearing any outfit.
Date of experience: October 29, 2020
Got you covered by our 100% fit guarantee and free exchange within 60 days, Sonam. Just send us a DM at http://m.me/shapermint so our Fit Experts can help you right away. Stay lovely!
Customer service is excellent. A new size was sent and I didn't have to send the 1st one back. The second one fit perfect.
Date of experience: June 8, 2020
Love the fit, very comfortable. I never liked trying on bras to find a good fit. The Shapermint bra fits just right. Thank you!
Date of experience: January 20, 2021
You're most welcome, Vivian! Always remember that the Shapermint Crew is always here to help, if you need. http://m.me/shapermint
Very disappointed. With all the hype I bought the shaper in two sizes and both rolled down and did not stay up as advertised.
Date of experience: June 10, 2020
Sorry it rolled down, Lea. Allow us to help you get the best fit. Send us a PM with your order number on this link: http://m.me/shapermint. Thanks!
I thought there would be snaps or some kids nd of fastener in the crouch area making it easier to go to the bathroom.
Date of experience: June 12, 2020
You can go with a bodysuit, Diane. We'd love to help you! Can you send us a DM with your order details so we can quickly sort things out? Hope to hear from you soon!
My problem seems to be that I must be in between your size large and medium-size and it is a little frustrating for me
Date of experience: August 3, 2020
Here to help, Alice. You can message us at http :// m. Me/shapermint, so we can help you get the right fit.
This is just what "older" women need. :) I wish these undies had been around years ago. Shapermint is now my go to undies store.
Date of experience: July 1, 2019
I have nothing but good things to say about my experiences with your company, From the shopping and ordering to receiving and wearing it.
Date of experience: August 1, 2020
Sizes are not true; run small. I have to rearrange the little pad inside the cups each time BEFORE I put on. Material rolls under breasts.
Date of experience: June 19, 2020
Very time i would get on Pinterest i would see this ad. Finally decided to take a chance.so far everything has been good.no complaint.
Date of experience: March 7, 2021
Wanted to exchange an item... but they not only exchanged it. They let me keep the items for a friend to try. What service!
Date of experience: July 1, 2019
I ordered 4 items... they came quickly and everything fit perfectly! Go by the measurements and not by what you think your size is.
Date of experience: May 28, 2020
Fast shipping and great customer service. The sizes are very accurate and I was pleased I finally found a shaper that doesn't roll down.
Date of experience: July 2, 2019
I ordered a bra. Ordering clothing online can be a sketchy experience. Not Shapermint! Fit great! Comfort exactly as stated. I would order again
Date of experience: July 28, 2020
Wrong size sent in beginning & young lady was gracious & ordered another one my size different color. Wore it on day. Not impressed.
Date of experience: January 4, 2021
We'd love to know more about what happened, Katherine. Let's talk about it. DM us your order details so we can check on it. Here's where: http://m.me/shapermint
Shop curated shapewear styles from top-rated brands, to look and feel confident in your own skin - 100% confidence guaranteed!
Hey, we get it: we're beautiful just the way we are. But bodies are ever-changing. Some of us have post-kid tummies. A couple of us lost a ton of weight and feel self-conscious about our excess skin. Sometimes we're going through an all-you-can-eat phase. Other times, life gets in the way of our gym routines. But, mostly, our bodies are telling the story of our entire lives - and, sometimes, we're just not up for it.
Shapermint was created by these women: women who sometimes need a little (or a lot) of help to get that extra oomph in their step, to get their inner light to shine through, to be brave. And there’s no shame in that. No shame in that at all.
Sweeeet! We’re so glad to hear this, Helen. Join the Brand Ambassador program that we have so you can help us spread the word. You can sign up here: https://shapermint.com/pages/ambassador