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    Shapermint

Shapermint

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Overview

Shapermint has a rating of 3.3 stars from 7,345 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Shapermint most frequently mention customer service, wrong size, and comfortable bra. Shapermint ranks 2nd among Underwear sites.

  • Service
    336
  • Value
    324
  • Shipping
    349
  • Returns
    226
  • Quality
    317

This company responds to reviews on average within 16 days

Positive reviews (last 12 months): 63.5%
Positive
40
Neutral
3
Negative
20
View ratings trends
144
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How would you rate Shapermint?

Reviews (7,345)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (1177) right size (91) shaper shorts (70) phone number (19) credit card (30) order number (12)
Thumbnail of user barbarap927
Texas
1 review
0 helpful votes
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October 1st, 2020
Verified purchase

Best customer service that I have experienced. They sent me a different style at no charge. I would give them a 10. Very professional

Date of experience: October 1, 2020

Thumbnail of user shapermintr
Shapermint R. – Shapermint Rep

Thank you so much for such moving feedback, Barbara. We really appreciate that, thanks!

Thumbnail of user jennab127
Canada
1 review
0 helpful votes
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November 18th, 2020
Verified purchase

I had to go down a size but they are great leggings! Not see through at all! Getting my right size was a breeze.

Date of experience: November 18, 2020

Thumbnail of user shapermintr
Shapermint R. – Shapermint Rep

Hearing that you had great experience is the best thing we could hope for, Jenna. Strike a pose now and make sure to unleash the top model in you, we’d love to feature you in our social media pages. Can’t wait! Click this link to learn more shpmint.com/ambassador

Thumbnail of user lynnel104
New York
1 review
1 helpful vote
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July 3rd, 2020
Verified purchase

I was very happy with my first purchase so I ordered 2 more bras and still have not received them ~ 2 weeks ago!

Date of experience: July 3, 2020

Thumbnail of user kimh800
Rhode Island
1 review
0 helpful votes
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December 10th, 2020
Verified purchase

Good product. Recent sales where you receive two packs of bras gave very good value. Product came quickly and site was easy to use

Date of experience: December 10, 2020

Thumbnail of user tamaraw248
Texas
1 review
0 helpful votes
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August 6th, 2020
Verified purchase

Shapermint is the TRUTH!
Ladies, this is a very good product. Just try it, you're gonna love it!
I surely will be buying more!

Date of experience: August 6, 2020

Thumbnail of user patriciah1027
Washington
1 review
0 helpful votes
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July 10th, 2020
Verified purchase

The garments are comfortable, do the job of making me look better in my clothes.
I like how they are packaged, individually And neatly

Date of experience: July 10, 2020

Thumbnail of user cynthiaw747
Vermont
1 review
0 helpful votes
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July 8th, 2020
Verified purchase

Ordering was easy, shipping was prompt, bra is comfortable, except that I have to use the provided extender for it to fit around me.

Date of experience: July 8, 2020

Thumbnail of user melaniew254
New York
1 review
0 helpful votes
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March 4th, 2021
Verified purchase

I have been wearing Shapermint lingerie for the past two years and really appreciated the opportunity to write a review. Super comfortable. Not confining or too "hot". Doesn't ride up or roll down. Whenever I wear a Shapermint garment EVERYONE compliments me on how I look

Date of experience: March 4, 2021

Thumbnail of user shapermintr
Shapermint R. – Shapermint Rep

Shapewear or no shapewear, you are awesome, Melanie! :) Thank you for your sweet feedback. Stay fab!

Thumbnail of user almal23
California
1 review
0 helpful votes
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July 8th, 2019
Verified purchase

Great product. Glad I got mine will keep bying other products from u. Thks for keeping us havy girls in mind when making your garments so useful. Makes me more confident.

Date of experience: July 5, 2019

Thumbnail of user deboraho461
California
1 review
0 helpful votes
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January 23rd, 2021
Verified purchase

Bit worried about buying from a Facebook ad, but it all worked out. Bra fits great and is soooo comfortable that I plan on buying more soon!

Date of experience: January 23, 2021

Thumbnail of user jilltoob
Colorado
1 review
0 helpful votes
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September 26th, 2019
Verified purchase

I've ordered a couple different pieces and have been very impressed. The camis are my new favorites and I wear them daily. Perfect amount of hold.

Date of experience: September 23, 2019

Thumbnail of user sabrinac159
Canada
1 review
0 helpful votes
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December 16th, 2020
Verified purchase

Amazing was so helpful and kind. After getting a size to big they sent me new ones even tho I couldn't send the old ones back.

Date of experience: December 16, 2020

Thumbnail of user renew51
California
1 review
0 helpful votes
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September 7th, 2020
Verified purchase

Love the Truekind bras and the Shaping Short! Soft support that makes me excited to get dressed! I tell everybody about my new Shapermint purchases.

Date of experience: September 7, 2020

Thumbnail of user reginak85
Tennessee
2 reviews
0 helpful votes
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February 14th, 2021
Verified purchase

I'm going to have to return mine. The cami is super soft and delivery was awesome. I just dont think anything can help my shape.

Date of experience: February 14, 2021

Thumbnail of user shapermintr
Shapermint R. – Shapermint Rep

Rest your worries, Regina. Our hassle-free exchange process got your back. Probably a different style and brand will work better. DM us with your order details, so we can better assist you. We'd love to hear from you. Here's the link: http://m.me/shapermint

Thumbnail of user luzg14
Massachusetts
2 reviews
0 helpful votes
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November 1st, 2019
Verified purchase

Love the product. Fits perfectly! Have no problems what so ever. I was recommend anyone to buy these products. It fits like if it's your 2nd skin.

Date of experience: November 1, 2019

Thumbnail of user seliam1
South Carolina
2 reviews
0 helpful votes
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April 25th, 2020
Verified purchase

I'm 5' 10" lean... but being over 50 have a little pouch belly. The high waisted shorts flattened it out and gave former curves. Loved it

Date of experience: April 25, 2020

Thumbnail of user celestep36
New Jersey
2 reviews
0 helpful votes
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June 9th, 2020
Verified purchase

I hate underwire bras. I tried Shapermint's wireless. It's fabulous. No more pain under my ribs. Very soft, comfy and the support is there.

Date of experience: June 9, 2020

Thumbnail of user brandyc71
Washington
1 review
0 helpful votes
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April 5th, 2020
Verified purchase

Fits like a glove. Gives smooth coverage, no lines... Tucks everything in nice and snug and doesnt slip or move all day! Love my panties!

Date of experience: April 5, 2020

Thumbnail of user sherryh254
West Virginia
1 review
0 helpful votes
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July 16th, 2020
Verified purchase

I order a few things off line someone steals my card number and drained my bank acct. Needless to say I'll never use this service again.

Date of experience: July 16, 2020

Thumbnail of user shapermintr
Shapermint R. – Shapermint Rep

Hi Sherry! Have you reached your bank about this? Also, if you need anything from us, you may go and send us chat thru this link. http://m.me/shapermint

Thumbnail of user almas54
North Carolina
1 review
0 helpful votes
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June 15th, 2020
Verified purchase

A very unique shapewear. I love the eay it holds everything in place and give me a more shapely figure that is flattering to my clothes.

Date of experience: June 15, 2020

Thumbnail of user aliciaq7
Utah
1 review
0 helpful votes
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June 21st, 2020
Verified purchase

I love my waist trainer it makes me feel trin and helps with my lower back pain when sitting for long periods of time

Date of experience: June 21, 2020

Thumbnail of user anar174
New York
1 review
0 helpful votes
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July 3rd, 2019
Verified purchase

I have not worn. Looks awsome. Can't wait to use. Love the variation of color. Will wear soon. Enjoy the material is great and holds shape.

Date of experience: July 3, 2019

Thumbnail of user dianep830
Tennessee
1 review
0 helpful votes
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April 10th, 2020
Verified purchase

200.00$ for 4 bras... is way to high to pay... somehow your advertisement always gets youconfused. Not happy at all with this last purchase.

Date of experience: April 10, 2020

Thumbnail of user shapermintr
Shapermint R. – Shapermint Rep

Did you order too much, Diane? Don't worry! Send us a message thru our Facebook page with your order number and we'll look into it. Here's the link http://m.me/shapermint

Thumbnail of user pamelaa138
Louisiana
1 review
0 helpful votes
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August 15th, 2019
Verified purchase

Love that I can wear my high waist shaper all day long without a care. Shape wear is not just for formals any more!

Date of experience: August 13, 2019

Thumbnail of user elpik1
Canada
1 review
0 helpful votes
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January 30th, 2021
Verified purchase

Double XXL is not the same as plus size 2x. I can't even pull them on without breaking a sweat. I didn't measure though.

Date of experience: January 30, 2021

Thumbnail of user shapermintr
Shapermint R. – Shapermint Rep

It's because it runs true to size, Elpi. No worries, we can send a replacement for FREE so that you can get the best fit. Just send us a DM of your order details on this link, and we'll take care of it from there. http://m.me/shapermint

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From the business

Shop curated shapewear styles from top-rated brands, to look and feel confident in your own skin - 100% confidence guaranteed!

Business History

Hey, we get it: we're beautiful just the way we are. But bodies are ever-changing. Some of us have post-kid tummies. A couple of us lost a ton of weight and feel self-conscious about our excess skin. Sometimes we're going through an all-you-can-eat phase. Other times, life gets in the way of our gym routines. But, mostly, our bodies are telling the story of our entire lives - and, sometimes, we're just not up for it.

Shapermint was created by these women: women who sometimes need a little (or a lot) of help to get that extra oomph in their step, to get their inner light to shine through, to be brave. And there’s no shame in that. No shame in that at all.

Company Representative

Thumbnail of user jerlr
Jerl R.
Customer Service
Typically responds within 16 days

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