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    Shapermint

Shapermint

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Overview

Shapermint has a rating of 3.3 stars from 7,345 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Shapermint most frequently mention customer service, wrong size, and comfortable bra. Shapermint ranks 2nd among Underwear sites.

  • Service
    336
  • Value
    324
  • Shipping
    349
  • Returns
    226
  • Quality
    317

This company responds to reviews on average within 16 days

Positive reviews (last 12 months): 63.5%
Positive
40
Neutral
3
Negative
20
View ratings trends
144
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How would you rate Shapermint?

Reviews (7,345)

Rating

Timeframe

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Reviews that mention popular keywords

customer service (1177) right size (91) shaper shorts (70) phone number (19) credit card (30) order number (12)
Thumbnail of user pamelap206
Australia
1 review
0 helpful votes
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August 19th, 2019
Verified purchase

A great company that keeps you informed of the progress of your order. On arrival extremely happy with purchase and wouldn't hesitate to use again.

Date of experience: August 18, 2019

Thumbnail of user rebeccar394
GB
1 review
0 helpful votes
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January 30th, 2020
Verified purchase

These are brilliant, I love the fact that 3ven though I am tall 5'10" they still sit up to under my bra and don't roll down!

Date of experience: January 30, 2020

Thumbnail of user lesliek196
Ohio
1 review
0 helpful votes
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April 5th, 2021
Verified purchase

Love the fact that I don't have to keep pulling up bra straps. My bra is very comfortable and makes a huge difference not having an underwire or gap.

Date of experience: March 18, 2021

Thumbnail of user karlak62
South Carolina
1 review
0 helpful votes
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September 13th, 2020
Verified purchase

Website easy to navigate. First time trying shapewear and I expected it too be somewhat heavy and tight. Neither was true. Adds confidence!

Date of experience: September 13, 2020

Thumbnail of user shapermintr
Shapermint R. – Shapermint Rep

We count ourselves lucky for making such a wonderful customer like you happy and satisfied, Karla! Help us spread the love and let other women experience how amazing shapewear are. Be our Brand ambassador! Join us through this ink: shpmint.com/ambassador.

Thumbnail of user lorenet3
New Jersey
1 review
0 helpful votes
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January 15th, 2020
Verified purchase

Smoothes out the muffin top and mid area but wish it had a bra built in so it didn; t flatten your chest

Date of experience: January 15, 2020

Thumbnail of user shapermintr
Shapermint R. – Shapermint Rep

No problem, Lorene. We got you covered. Try the Empetua™ Open Bust Shaper Cami. Check it out here: https://shapermint.com/collections/shapewear/products/empetua-open-bra-cami?variant=22606375256124

Thumbnail of user angiew132
Australia
1 review
0 helpful votes
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October 7th, 2020
Verified purchase

Really like wearing a cami instead of big knickers. Has an even better effect. Straps are slightly tight even when fully extended.

Date of experience: October 7, 2020

Thumbnail of user shapermintr
Shapermint R. – Shapermint Rep

We’re happy to hear your feedback on your new shapewear, Angie! If you like, we can have it exchange for a bigger size, just DM us at http://m.me/shapermint

Thumbnail of user elizabethb539
Tennessee
1 review
0 helpful votes
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July 11th, 2019
Verified purchase

The size 3XL bras fit perfectly except for the straps they keep sliding down my shoulders. That gets very annoying at work.

Date of experience: July 8, 2019

Thumbnail of user kathrynf138
Canada
1 review
0 helpful votes
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December 21st, 2020
Verified purchase

Very happy with my purchases - shaking my head at the ridiculous number of emails I am receiving! Have tried unsubscribing 3 times.

Date of experience: December 21, 2020

Thumbnail of user shapermintr
Shapermint R. – Shapermint Rep

Sorry to hear that, Kathryn. Allow us to remove you manually to our mailing list. Please send us a message on this link http://m.me/shapermint.

Thumbnail of user teresas709
Tennessee
2 reviews
0 helpful votes
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August 20th, 2020
Verified purchase

Shapermints products do help shape your body to make you look a lot better in your clothes. They are so comfortable too.

Date of experience: August 20, 2020

Thumbnail of user shapermintr
Shapermint R. – Shapermint Rep

We appreciate your lovely feedback about your Shapewear, Teresa. Share it by becoming one of the Brand Ambassador if you apply on this link: shpmint.com/ambassador
Stay awesome!

Thumbnail of user cathyl200
Canada
1 review
1 helpful vote
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November 4th, 2019
Verified purchase

Strong and durable product. I would recommend this to a friend. The fit is snug but controls the areas ladies want controled.

Date of experience: November 4, 2019

Thumbnail of user kathleeneg
Colorado
1 review
0 helpful votes
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June 15th, 2020
Verified purchase

Love them fit great they do not slip stay in place. I'm so happy I ordered more products thank you so mych

Date of experience: June 15, 2020

Thumbnail of user maryc945
North Carolina
1 review
1 helpful vote
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August 12th, 2019
Verified purchase

Fits well and stays in place. I am very satisfied with Shapermunt. I would recommend this to anyone needing some tummy control.

Date of experience: August 11, 2019

Thumbnail of user annettel70
GB
1 review
0 helpful votes
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September 28th, 2019
Verified purchase

Great product, helps to give me a smoother shape and feel more confident wearing shaper shorts and panty. First class customer service

Date of experience: September 25, 2019

Thumbnail of user patriciad894
Pennsylvania
1 review
0 helpful votes
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September 5th, 2020
Verified purchase

I Absoultly Love This Waist Trainer! Its so comfortable and stays in place. I even wear at home when not going out.

Date of experience: September 5, 2020

Thumbnail of user shapermintr
Shapermint R. – Shapermint Rep

Yassss! So happy to hear this, Patricia! You can send us your pics with the shapewear on, you can get a chance to be featured and posted on our Social Media pages. Stay lovely!

Thumbnail of user ladyjazs
California
1 review
0 helpful votes
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December 21st, 2020
Verified purchase

I've worn cami's for years, but NEVER one like this one. It slims, smooths and is so comfortable. No roll up.

Date of experience: December 21, 2020

Thumbnail of user shapermintr
Shapermint R. – Shapermint Rep

Thanks for taking the time to share your awesome feedback, LadyJaz. Join our crew and be one of our Brand Ambassador. To sign up, just head on to this link: shpmint.com/ambassador

Thumbnail of user kathyr393
New York
1 review
0 helpful votes
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February 12th, 2020
Verified purchase

Washed once and the pads came complete out! I want to return this for a complete refundLet me know how please.

Date of experience: February 9, 2020

Thumbnail of user shapermintr
Shapermint R. – Shapermint Rep

Oh, sorry to hear that, Kathy. Send us a DM on Facebook so we can help you have a new one for free or get your refund if necessary. Hope to hear from you soon.

Thumbnail of user judithp256
Pennsylvania
1 review
0 helpful votes
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February 25th, 2021
Verified purchase

My first one I ordered the seam stitching came undone but I'm hoping to have better luck with the 2nd on

Date of experience: February 25, 2021

Thumbnail of user shapermintr
Shapermint R. – Shapermint Rep

This is noted and this should not happen, Judith. Please, send in your details through this link, so we can better help out. Thanks! http://m.me/shapermint

Thumbnail of user bridgettem38
Texas
2 reviews
0 helpful votes
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January 20th, 2021
Verified purchase

Thank you so much for your help and support, I am very well pleased with my replacement's, they fit so well I forgot I had them on, God bless you for your compassion and understanding.

Date of experience: January 20, 2021

Thumbnail of user amandaf246
Ohio
1 review
0 helpful votes
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December 28th, 2019
Verified purchase

Well-made, fits well. Only complaint is it rolls down in the back but that's probably my body and not the shapewear.

Date of experience: December 28, 2019

Thumbnail of user willown1
Canada
1 review
0 helpful votes
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June 13th, 2020
Verified purchase

The things I've gotten Are either to big or the straps are noticeable
Or like the bra to small
I'm not the kind of consumer to go through returns and stuff, no time or patience

Date of experience: June 13, 2020

Thumbnail of user shapermintr
Shapermint R. – Shapermint Rep

Exchange is easy and free, Willow! We'd love to help you find your perfect match. DM us your order details now! Click here: http://m.me/shapermint to get started.

Thumbnail of user yazmins6
California
2 reviews
0 helpful votes
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December 17th, 2020
Verified purchase

It was an overall great experience and products, loved I got 4 differents styles and is not a but on any.

Date of experience: December 17, 2020

Thumbnail of user susannad4
Australia
3 reviews
0 helpful votes
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July 11th, 2020
Verified purchase

I like my new shapemint pants but thought there cold be some cotton in them that would make them more comfortable

Date of experience: July 11, 2020

Thumbnail of user daisiep
Illinois
1 review
0 helpful votes
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July 9th, 2019
Verified purchase

I bought other shapers but it's not like this, this product very easy to put on and target specifically the area I want it hold thank you sooo much.

Date of experience: July 6, 2019

Thumbnail of user bethm269
Alabama
1 review
0 helpful votes
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November 23rd, 2019
Verified purchase

Very comfortable and it really does stay in place. I bought one earlier in the year, but I have lost weight and went for a size smaller this time.

Date of experience: November 23, 2019

Thumbnail of user kaniciat
Illinois
1 review
0 helpful votes
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September 7th, 2020
Verified purchase

So many times I have bought things and the mess up after one or two washes. Even after washing it still does what it says and keep you tight.

Date of experience: September 7, 2020

Thumbnail of user shapermintr
Shapermint R. – Shapermint Rep

That’s great to hear, Kanicia! You can send us your pics with the shapewear on, you can get a chance to be featured and posted on our Social Media pages. Stay lovely!

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From the business

Shop curated shapewear styles from top-rated brands, to look and feel confident in your own skin - 100% confidence guaranteed!

Business History

Hey, we get it: we're beautiful just the way we are. But bodies are ever-changing. Some of us have post-kid tummies. A couple of us lost a ton of weight and feel self-conscious about our excess skin. Sometimes we're going through an all-you-can-eat phase. Other times, life gets in the way of our gym routines. But, mostly, our bodies are telling the story of our entire lives - and, sometimes, we're just not up for it.

Shapermint was created by these women: women who sometimes need a little (or a lot) of help to get that extra oomph in their step, to get their inner light to shine through, to be brave. And there’s no shame in that. No shame in that at all.

Company Representative

Thumbnail of user jerlr
Jerl R.
Customer Service
Typically responds within 16 days

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