Shapermint has a rating of 3.3 stars from 7,345 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Shapermint most frequently mention customer service, wrong size, and comfortable bra. Shapermint ranks 2nd among Underwear sites.
This company responds to reviews on average within 16 days
My bras are comfy, the price was good, especially the after purchase deals. I wound up buying 2 extra bras both times. Now I am set for a while.
Date of experience: February 13, 2021
I do love the pieces I have. But sizing can be tricky. And if they were as easy to put on like in the adds, I'd love them more.
Date of experience: October 18, 2020
I would recommend and I'm about to order 2 more. It stayed put and I love how high up the waste go. It doesn't feel like it's smothering me
Date of experience: July 1, 2019
Bought a pair for my daughter and myself. We both fell in love with them. Feel so good on and gives you a boost of confidence. My favorite leggings!
Date of experience: May 10, 2020
Previously rolls and flabby, wedding dress looked awful. All I wanted to do was CRY. I put on my new Shapermint and oh my, everything was smooth and sexy and my wedding dress is PERFECT now.
Date of experience: May 13, 2020
I had a pleasant shopping experience and I love my shape wear will deffinatly be purchasing again in the future
Date of experience: May 18, 2020
Product fits great super comfortable, smoothes everything out likes it says, and helps make my clothes and myself feel better.
Date of experience: February 3, 2020
I love these high waisted leggings. I recommend them to everyone. They go great with a tunic top or wear under Your clothes for a slim smooth look.
Date of experience: September 5, 2019
These tights are perfect. Fit great and STRONG! I've bought many things from Shapermint so I knew this would be perfect too!
Date of experience: November 18, 2020
You rock, Deborah! Thanks for this awesome feedback. Strike a pose now and make sure to unleash the top model in you, we’d love to feature you on our social media pages. Can’t wait! Click this link to learn more: shpmint.com/ambassador
AFTER 5 MINUTES WHEN MY MINOR DAUGHTHER PURCHASED THIS WITHOUT MY CONSENT, i HAVE TRIED TO CANCEL THE WHOLE ORDER BUT I COULD NOT DO IT. I WENT INTO MY PAYPAL ACCOUNT AND THEY TOLD ME THAT I HAD A MONTHLY AUTOMATIC PAYMENT SET UP FOR FUTURE PURCHASES. WHICH I HAVE CANCELLED INMMEDIATELY. I RECEIVED THEN A TEXT SAYING THAT I COULD NOT CANVELLED BECAUSE THE PAYMENT WAS MADE ALREADY:(
I HAVE BEEN COMMUNICATING WITH THEM AND THEY SAID THAT THE ITIEM HAS BEEN MAILED ALREADY (BS OF COURSE) I HAVE OPENED A DISPUTE WITH PAYPAL AND HOPE PAYPAL KICK OUT THIS FRAUDULENT COMPANY :( SHME ON THEM
Tip for consumers:
THIS IS A SCAM PLEASE DO NOT BUY ANYTHING FROM THEM f r a u d e !!!!!!
Products used:
NEVER RECEIVED
Date of experience: July 8, 2022
So sorry this happened, Carlos. Give us a chance to make things right. Please send us your order details here http://m.me/shapermint. We'll see what we can do to enhance your Shapermint experience.
I was promised I was told actually that I could have a free x top as the free one but you sent me a size small I don't think I could get my left foot into it
Date of experience: November 4, 2020
Got your back on this, Pauline. Please send us a DM at http://m.me/shapermint so we can make it right. Thanks!
Shapermint immediately said they would send out the correct order. It has not arrived yet but could be due to the lockdown in Italy. Hope it arrives.
Date of experience: March 15, 2020
I recently bought a truekind bra. It was excellent. The bra came very fast. It fit great! I'm already ready to get another one. Thank you Shapermint!
Date of experience: July 23, 2020
The quickest answers to any of my questions that I had. Also this is my favorite shapewear I've ever come across. No need to look anywhere else
Date of experience: January 7, 2020
I was measured before I purchased and I wore it to my brother funeral and I was very embarrassed because I had to keep pulling it up, because it kept rolling down
Date of experience: April 19, 2020
That is not the experience we want you to have, Aletha. Let us make it up to you by giving you a free pair. A different size or style should work. Send us a DM at http://m.me/shapermint.
I purchased the panty. It's very comfortable, it keeps everything in and does not roll down. Very happy customer.
Date of experience: October 22, 2019
Fit is great. Comfortable. Priced right. Very pleased with my order. Will definitely order more to replace underwire bras.
Date of experience: June 12, 2020
Am enjoying my bodyshape, it looks so wonderful on me. I would recommend this product. It gives sexy outlook.
Date of experience: July 3, 2019
Best way to buy shapewear! Great product but be aware of the crappy Cdn dollar when converting the price.
Date of experience: November 12, 2020
So good to hear that it's working well for you, Laura. Wish we can do something about the price conversion though. No worries, that's the very reason we offer those beauties at a very affordable price.
Great! Ordering process was very easy, delivery was hassle free. I love the cami... it is perfect for me!
Date of experience: November 19, 2020
That's really great, Connie! Please, try to sign up to be one of our ambassadors and here is the link to see what's in it for you.
The site is impossible. They are deceptive and misleading. Impossible to cancel an order or talk to a real person.
Tip for consumers:
Just don’t waste your time or money
Products used:
I purchased a bra that ended up being 3 bras after all of their misleading promotions. I made several attempts to cancel immediately but of course they make that impossible.
Date of experience: January 6, 2023
Love it! No wire to poke you. Fits so wonderfully. Full fit. Perfect fit. Love the colors. Doesn's show thru shirts at ALL.
Date of experience: September 26, 2020
Thanks for spreading the love, Grace! It means so much when our best customers share their awesome experiences. Ever thought of becoming our Brand Ambassador? You’d be a great bet for sure! If you’re interested, go to this link: shpmint.com/ambassador
Loving them no rubbing pinching or rolling on my thighs or down from my waist. I feel slim and smooth all day comfort
Date of experience: July 6, 2019
Shop curated shapewear styles from top-rated brands, to look and feel confident in your own skin - 100% confidence guaranteed!
Hey, we get it: we're beautiful just the way we are. But bodies are ever-changing. Some of us have post-kid tummies. A couple of us lost a ton of weight and feel self-conscious about our excess skin. Sometimes we're going through an all-you-can-eat phase. Other times, life gets in the way of our gym routines. But, mostly, our bodies are telling the story of our entire lives - and, sometimes, we're just not up for it.
Shapermint was created by these women: women who sometimes need a little (or a lot) of help to get that extra oomph in their step, to get their inner light to shine through, to be brave. And there’s no shame in that. No shame in that at all.
Glad to hear that you love your shapewear, Mary. A bit worried about it being a bit difficult to wear. Let us help you with this, we offer free exchange. Just DM us at http://m.me/shapermint and we'll fix this for you.