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    Shapermint

Shapermint

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Overview

Shapermint has a rating of 3.3 stars from 7,345 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Shapermint most frequently mention customer service, wrong size, and comfortable bra. Shapermint ranks 2nd among Underwear sites.

  • Service
    336
  • Value
    324
  • Shipping
    349
  • Returns
    226
  • Quality
    317

This company responds to reviews on average within 16 days

Positive reviews (last 12 months): 63.5%
Positive
40
Neutral
3
Negative
20
View ratings trends
144
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How would you rate Shapermint?

Reviews (7,345)

Rating

Timeframe

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Reviews that mention popular keywords

customer service (1177) right size (91) shaper shorts (70) phone number (19) credit card (30) order number (12)
Thumbnail of user susiet27
Texas
3 reviews
3 helpful votes
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August 21st, 2020
Verified purchase

I won't shop anywhere else. Product is just what it says. Customer service is beyond excellent. I can't say enough good about Shapermint.

Service
Value
Shipping
Returns
Quality

Date of experience: August 21, 2020

Thumbnail of user shapermintr
Shapermint R. – Shapermint Rep

Music to our ears! Be one of our Brand Ambassador too, Susie. Here's the link to check it out: shpmint.com/ambassador
Stay awesome! ❤️

Thumbnail of user charityk8
Canada
1 review
0 helpful votes
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July 5th, 2019
Verified purchase

Love it! Better fit and feel than I was even hoping for. It is comfortable to wear for a morning or evening out.

Date of experience: July 5, 2019

Thumbnail of user geneviveq
Canada
1 review
0 helpful votes
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December 4th, 2019
Verified purchase

I Love it. It Doesn't move at all Stays up all day and so comfortable. Great buy. Will definitely purchase from them again

Date of experience: December 4, 2019

Thumbnail of user reginam183
Missouri
1 review
0 helpful votes
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June 24th, 2020
Verified purchase

They rolled down. Really did hide like it shows on the advertising. Order the one that the suggest guide said. Little to tight

Date of experience: May 25, 2020

Thumbnail of user stephaniec836
Maine
1 review
0 helpful votes
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May 21st, 2020
Verified purchase

My son I saw getting married and needed something to shape me when I discovered this product. Loved it and made the day.

Date of experience: May 21, 2020

Thumbnail of user catherinep273
Florida
1 review
0 helpful votes
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September 11th, 2020
Verified purchase

Excellent from start to finish. Product stands by it name. No more rolling up on the legs or rolling down off the waist.

Date of experience: September 11, 2020

Thumbnail of user shapermintr
Shapermint R. – Shapermint Rep

Yassss! So happy to hear this, Catherine! Ever thought of becoming our Brand Ambassador? You’d be a great bet for sure! If you’re interested, go to this link: shpmint.com/ambassador

Thumbnail of user sharront9
Canada
2 reviews
0 helpful votes
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December 21st, 2020
Verified purchase

The garments i bought exactly as I expected. True to size! This is my second purchase and I will buy again. Thank you!

Date of experience: December 21, 2020

Thumbnail of user shapermintr
Shapermint R. – Shapermint Rep

You can never have enough, Sharron! Would you like to be one of our Brand Ambassador? Know the perks and how to sign up on this link: shpmint.com/ambassador

Thumbnail of user lindar1446
California
1 review
0 helpful votes
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January 14th, 2021
Verified purchase

This bra is very comfortable, feels good, especially this time of the year. Not sure how it will be in the warmer weather.

Date of experience: January 14, 2021

Thumbnail of user delaneya7
Washington
1 review
0 helpful votes
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August 22nd, 2020
Verified purchase

Love the bra and the service was great! Only marked down a bit because I get much too much advertising now, even texts.

Date of experience: August 22, 2020

Thumbnail of user shapermintr
Shapermint R. – Shapermint Rep

Oh my! Let us do something about those marketing updates, Delaney. Mind if you can share your email through this link? Thanks! http://m.me/shapermint

Thumbnail of user maxinee13
Jamaica
2 reviews
0 helpful votes
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August 26th, 2019
Verified purchase

Loved the product it was easy to put on the fit is comfortable. Well done thumbs up. I will definitely recommend this product.

Date of experience: August 25, 2019

Thumbnail of user sarahh1089
Australia
1 review
0 helpful votes
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December 7th, 2020
Verified purchase

Initially concerned I'd ordered a size too small but ended up being a great fit. Highly recommend for the quality of the garment.

Date of experience: December 7, 2020

Thumbnail of user shapermintr
Shapermint R. – Shapermint Rep

We appreciate your feedback, Sarah. Join our crew and be one of our Brand Ambassador. To sign up, just head on to this link: shpmint.com/ambassador

Thumbnail of user patriciam1608
Georgia
1 review
0 helpful votes
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May 25th, 2020
Verified purchase

I normally take off my bra the first thing when getting home, but this bra is so comfy I don't think about it!

Date of experience: May 25, 2020

Thumbnail of user shirleyc544
Oklahoma
1 review
0 helpful votes
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January 14th, 2021
Verified purchase

After I identified a problem with the product I had purchased a customer service representative emailed me and my bras were promptly replaced.

Date of experience: January 14, 2021

Thumbnail of user anniet56
Singapore
1 review
0 helpful votes
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October 3rd, 2019
Verified purchase

Although there a rubber band strip, but it rolls. Price point is good but is product can improve further at lower tummy area.

Date of experience: October 3, 2019

Thumbnail of user shapermintr
Shapermint R. – Shapermint Rep

Oh no! We're so sorry to hear about this, Annie. Roll down can sometimes happen if the size is not right. Let us further assist you. Please send us a message via our Facebook page, or email us at hello@shapermint.com with your order details. Thank you.

Thumbnail of user lindas2874
Canada
1 review
0 helpful votes
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December 13th, 2020
Verified purchase

I ordered a bra, it was too big and they sent me a different size no charge. No hassles just very friendly service

Date of experience: December 13, 2020

Thumbnail of user shapermintr
Shapermint R. – Shapermint Rep

It's always an honor for us to give you a word-class customer experience, Linda. Stay awesome, pretty!

Thumbnail of user kelleym117
Utah
1 review
0 helpful votes
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February 17th, 2021
Verified purchase

Not quite as good as I was expecting. The straps fold or roll up on top. And gives the appearance of a uni-boob.

Date of experience: February 17, 2021

Thumbnail of user shapermintr
Shapermint R. – Shapermint Rep

Oh, my! That’s a bummer, Kelley. Let us help you get a FREE exchange, no worries. Just send us a DM with your order number and email address, so we can better assist. m.me/Shapermint Thanks!

Thumbnail of user kaseyt14
North Carolina
1 review
0 helpful votes
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February 15th, 2021
Verified purchase

From ordering, to being delivered, was quick and easy. Thank you so much. The products do exactly as advertised, and very much appreciated.

Date of experience: February 15, 2021

Thumbnail of user janiceh303
Tennessee
1 review
0 helpful votes
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June 2nd, 2020
Verified purchase

They fit well I really like wearing them, wish they came in other colors. Have to save up to get my next pair.

Date of experience: June 2, 2020

Thumbnail of user jillh256
Colorado
1 review
0 helpful votes
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March 30th, 2020
Verified purchase

I dont much care for this piece. I love all of my other pieces. But I found the bra to have little support.

Date of experience: March 30, 2020

Thumbnail of user shapermintr
Shapermint R. – Shapermint Rep

A different style or brand should get you going, Jill. We also have ones with adjustable straps. No worries, exchanges are free. Please send us a DM through this link http://m.me/shapermint so we can sort this out.

Thumbnail of user kathyd414
Arkansas
1 review
0 helpful votes
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October 26th, 2020
Verified purchase

Very pleased with my purchase, each garment is exactly how it is described. Once I received the leggings, I order three additional garments.

Date of experience: October 26, 2020

Thumbnail of user shapermintr
Shapermint R. – Shapermint Rep

Thanks, Kathy! We're happy that you love your order from us. Hey, would you like to be one of our brand ambassadors to help spread the love? Here's the link if you're interested https://shapermint.com/pages/ambassador

Thumbnail of user miram25
Georgia
1 review
0 helpful votes
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November 29th, 2020
Verified purchase

Awesome customer service and quality products! I love the leggings and biking shorts. Very comfortable! You just have to find the right size/fit.

Date of experience: November 29, 2020

Thumbnail of user shapermintr
Shapermint R. – Shapermint Rep

Yasss! That’s awesome, Yameda. Can you help us spread the love? Click here to join our crew and become a brand ambassador, https://shapermint.com/pages/ambassador

Thumbnail of user melissat345
Georgia
1 review
0 helpful votes
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April 30th, 2020
Verified purchase

This bra is the softest and most comfortable I've ever worn... washes well and with enough stretch to last the day. Treat yourself...

Date of experience: April 30, 2020

Thumbnail of user tessas176
Canada
1 review
0 helpful votes
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January 18th, 2021
Verified purchase

Shapermint bras are the most comfortable ones I've ever had and they're reasonably priced. The service has been efficient and seamless every time.

Date of experience: January 18, 2021

Thumbnail of user joycel206
California
1 review
0 helpful votes
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December 24th, 2019
Verified purchase

I'm greatly impressed with my shaper. However, my new bra lacked support. I don't think I'll ever wear it outside of my home.

Date of experience: December 24, 2019

Thumbnail of user shapermintr
Shapermint R. – Shapermint Rep

Sorry about the slight issue, Joyce. Kindly send us a DM via FB messenger, and maybe we can work something out or send you a different product. Hope to hear from you soon.

Thumbnail of user saritap12
New York
1 review
0 helpful votes
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August 27th, 2020
Verified purchase

Probably the most comfortable shaper I've ever bought. Great for everyday use. Will probably buy another a size smaller for even better support.

Date of experience: August 27, 2020

Thumbnail of user shapermintr
Shapermint R. – Shapermint Rep

Yay! Great to hear this, Sarita. Hey, we've got shapewear with higher compression, just DM us here: http://m.me/shapermint

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From the business

Shop curated shapewear styles from top-rated brands, to look and feel confident in your own skin - 100% confidence guaranteed!

Business History

Hey, we get it: we're beautiful just the way we are. But bodies are ever-changing. Some of us have post-kid tummies. A couple of us lost a ton of weight and feel self-conscious about our excess skin. Sometimes we're going through an all-you-can-eat phase. Other times, life gets in the way of our gym routines. But, mostly, our bodies are telling the story of our entire lives - and, sometimes, we're just not up for it.

Shapermint was created by these women: women who sometimes need a little (or a lot) of help to get that extra oomph in their step, to get their inner light to shine through, to be brave. And there’s no shame in that. No shame in that at all.

Company Representative

Thumbnail of user jerlr
Jerl R.
Customer Service
Typically responds within 16 days

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