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Shapermint has a rating of 3.3 stars from 7,345 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Shapermint most frequently mention customer service, wrong size, and comfortable bra. Shapermint ranks 2nd among Underwear sites.
This company responds to reviews on average within 16 days
I'm becoming more comfortable with ordering from your company. I love what I have ordered before and want to add to my wardrobe.
Date of experience: August 4, 2019
I normally have had others shape wear items roll down from my mid-section, however the Shapermint didn't roll down. A very pleasant surprise
Date of experience: July 1, 2019
I ordered the boy short, it was too small, I sent it back and never had my money returned or got a credit.
Date of experience: June 17, 2020
Everything that I have purchased has been pure quality at a reasonable price compared to many other brands at much higher price points
Date of experience: June 20, 2020
This shaper fit a lot better than the previous one I ordered. I had to go a size up and it was perfect!
Date of experience: June 19, 2020
I'm not sure if I got the wrong size or a defective one but it rolls up all the time!. I'm so disappointed!
Date of experience: March 29, 2021
Love the feel, softness, and comfort. Sad to say I had to return but the staff was very helpful in trying another type.
Date of experience: November 15, 2020
Hope that everything's good now, Suzann.
The shaper does pull me in somewhat, but it puts it all on my belly. Soo i look kinda worse than without it.
Date of experience: August 9, 2019
We appreciate your feedback, Jan! So sorry if it didn't totally live up your expectation. We're here to help! Just send us a private message via our Facebook Page so we can see what's going on.
I now have 3 pairs of leggings because of how difficult it was for me to get back to the initial order page.
Date of experience: March 10, 2021
Hi, Grace! Did you accidentally place an order more than once? If so, please send your order number to us through Facebook Messenger so we can check it out. Here's the link http://m.me/shapermint
I had problems with my purchase. Not only did they replace it immediately but paid shipping to Canada and discounted my next purchase.
Date of experience: August 13, 2019
This is my second time purchasing the same item. I bought two more, I love them and will tell my family & friends.
Date of experience: November 18, 2020
Such incredible customer service and what a wonderful product. I now have ordered three bras and I am in love with this company.
Date of experience: March 19, 2020
Not happy with fit. I am returning for the last size you have. If they don't fit properly, I'll ask for a refund.
Date of experience: October 6, 2020
Hi, Rose. Don't worry! We can help you exchange your shaper bras to a different size for free. Can you message us through Facebook Messenger so we can help you out? Here's the link http://m.me/shapermint
I love how the shapermint bra fits. It's so comfortable you could sleep in it. I just wish it was a little prettier.
Date of experience: March 17, 2021
Please contact me I need billing info. Was I charged for two bras? I should have been given one free bra as promised.
Date of experience: October 5, 2020
Oh, my. Don't worry, Patricia. We'll have this checked for you. Please send us your order info through this link. http://m.me/shapermint We'll wait for you, pretty.
I have purchased a couple items and they fit perfectly. Just what I needed in order to fit into my old outfits and feel good about myself again.
Date of experience: May 19, 2020
I don't tug, pull, or race to get home to take off my new bra! This is amazing! I like it so much I bought a second one.
Date of experience: September 11, 2020
I did not order the correct size. They did keep sending emails on how to return/replace so I would be happy with my first item. Now I am.
Date of experience: September 30, 2019
I had great help in getting the right size and fit for my needs. Everything went well and I'm very happy. It was my money's worth and more!
Date of experience: February 11, 2021
I like it because it helps smooth out your rolls into a smooth curve instead of an ugly and embarrassing muffin top. That means a lot to me!
Date of experience: December 10, 2019
It doesn't hold in as shown on the ad. I bought a size smaller than I would have worn and and it is still not holding firm enough
Date of experience: April 24, 2020
Hi, Carlene! Don't worry! You might just need a shapewear that gives high compression levels and we can have it exchanged for you. Can you send us a message thru our Facebook page so we can take care of you? Here's the link http://m.me/shapermint
Covered me from ankle to just above my stomach, kinda hard to get into. But they were comfortable to ware for 4 hours but then I needed out.
Date of experience: April 28, 2020
My first order was to my horror too small lol. It was no problem to get a size bigger their returns are great and the stuff is wonderful.
Date of experience: June 8, 2020
Shop curated shapewear styles from top-rated brands, to look and feel confident in your own skin - 100% confidence guaranteed!
Hey, we get it: we're beautiful just the way we are. But bodies are ever-changing. Some of us have post-kid tummies. A couple of us lost a ton of weight and feel self-conscious about our excess skin. Sometimes we're going through an all-you-can-eat phase. Other times, life gets in the way of our gym routines. But, mostly, our bodies are telling the story of our entire lives - and, sometimes, we're just not up for it.
Shapermint was created by these women: women who sometimes need a little (or a lot) of help to get that extra oomph in their step, to get their inner light to shine through, to be brave. And there’s no shame in that. No shame in that at all.
Oh, dear! Sorry if it didn't work, Bonnie. Don't worry, our FREE exchange got your back. We'll double our effort to find the right size, style and brand for you. DM us together with your order details here: http://m.me/shapermint