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    Shapermint

Shapermint

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Overview

Shapermint has a rating of 3.3 stars from 7,345 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Shapermint most frequently mention customer service, wrong size, and comfortable bra. Shapermint ranks 2nd among Underwear sites.

  • Service
    336
  • Value
    324
  • Shipping
    349
  • Returns
    226
  • Quality
    317

This company responds to reviews on average within 16 days

Positive reviews (last 12 months): 63.5%
Positive
40
Neutral
3
Negative
20
View ratings trends
144
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How would you rate Shapermint?

Reviews (7,345)

Rating

Timeframe

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Reviews that mention popular keywords

customer service (1177) right size (91) shaper shorts (70) phone number (19) credit card (30) order number (12)
Thumbnail of user ermelindag1
Illinois
1 review
0 helpful votes
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June 8th, 2020
Verified purchase

Thank u all for ur help i love the way it fits my daughter fits on the one she order also cant wait to order another size smaller.

Date of experience: June 8, 2020

Thumbnail of user pamelas1042
Arizona
1 review
0 helpful votes
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September 28th, 2020
Verified purchase

Great fit! I love how comfortable it is and believe that I will be wearing it for a while. I would like to order other items as well.

Date of experience: September 28, 2020

Thumbnail of user shapermintr
Shapermint R. – Shapermint Rep

Fantastic! Glad that you loved your shapewear, Pamela! We're excited for you on your next ones too. Hey, you might want to be our Brand Ambassador and help us spread the love? This is your chance! Join us here: shpmint.com/ambassador.

Thumbnail of user abimbolam
Washington
1 review
0 helpful votes
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July 1st, 2019
Verified purchase

The pant line keeps biting into my skin, I had to stop wearing them. I have no idea what else you offer to tuck just the tummy area.

Date of experience: July 1, 2019

Thumbnail of user jillj103
South Dakota
1 review
0 helpful votes
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July 10th, 2019
Verified purchase

I love my Shapewear! They hold things in where they should be & make your clothes look so much better! I wear dresses more often now!

Date of experience: July 7, 2019

Thumbnail of user janicel189
Florida
1 review
0 helpful votes
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March 22nd, 2020
Verified purchase

I Am having a hard time getting intouch with your company to return for the right size. I can't rate the product if it doesn't fit.

Date of experience: March 22, 2020

Thumbnail of user shapermintr
Shapermint R. – Shapermint Rep

Hi there, Janice. Let us help you get the right size. We'll exchange it for free. Send us a DM through this link http://m.me/shapermint.

Thumbnail of user dianeg548
Massachusetts
2 reviews
0 helpful votes
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October 15th, 2020
Verified purchase

My order the first week in September never arrived and tracking wasn't moving. I contacted customer service and a new order was quickly sent to me.

Date of experience: October 15, 2020

Thumbnail of user shapermintr
Shapermint R. – Shapermint Rep

That's great to hear, Diane! Thanks for letting us fix it as well. Stay lovely!

Thumbnail of user denisev47
Arizona
2 reviews
1 helpful vote
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December 3rd, 2020
Verified purchase

I am happy with my purchase. The cami is very comfortable to wear and it gives you support without being uncomfortable. I am a pleased customer.

Date of experience: December 3, 2020

Thumbnail of user shapermintr
Shapermint R. – Shapermint Rep

It's one of our favorites too, Denise! Yay! You know, you'd be a perfect addition to our Brand Ambassador Crew! Sign up today! Here's the link: https://shapermint.com/pages/ambassador

Thumbnail of user maureenh252
GB
1 review
0 helpful votes
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October 19th, 2020
Verified purchase

Had a few problems with my first bra which was quickly sorted out 2nd one was perfect so comfortable I don't know I am wearing it

Date of experience: October 19, 2020

Thumbnail of user shapermintr
Shapermint R. – Shapermint Rep

Awesome! Great to hear that, Maureen! Thank you for letting us help you as well. Stay fabulous!

Thumbnail of user bonniej72
Arkansas
3 reviews
0 helpful votes
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July 13th, 2019
Verified purchase

Empetua pants are stunningly easy to wear and hold the flab in. I am 75 years old and have a twin belly for 53 years. Fixed!

Date of experience: July 10, 2019

Thumbnail of user jacyb5
Wisconsin
1 review
0 helpful votes
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August 13th, 2020
Verified purchase

I'm literally wearing the cami right now, I wore the shorts a few days ago. Both look good together but i prefer to wear them separate.

Date of experience: August 13, 2020

Thumbnail of user phoebec30
GB
1 review
0 helpful votes
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November 17th, 2019
Verified purchase

I am expecting my new order now, this's the 3 times or more than l order from shapermint it was very goodl like it. Thank you

Date of experience: November 17, 2019

Thumbnail of user jennieh58
California
1 review
0 helpful votes
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June 19th, 2020
Verified purchase

The stretchy bra was soft and fit pretty well. Too bad it rolled up all over. My black one was fine, white one wasn't. Same type?!

Value
Shipping
Quality

Date of experience: June 19, 2020

Thumbnail of user juliek189
Australia
1 review
0 helpful votes
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July 9th, 2019
Verified purchase

Absolutely amazing. So very comfortable and easy to put on. I would recommend Shapermint to everyone..

Date of experience: July 6, 2019

Thumbnail of user amyo328
Florida
1 review
0 helpful votes
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January 14th, 2021
Verified purchase

I had an issue with a past purchase and the customer service rep was quick to replace my item with no hassle! I LOVE Shapermint!

Date of experience: January 14, 2021

Thumbnail of user rebeccas527
Georgia
1 review
0 helpful votes
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October 30th, 2019
Verified purchase

Extremely comfortable, great fit and holds wonderfully. Bought more than one and very thankful I did.

Date of experience: October 30, 2019

Thumbnail of user kiml483
Massachusetts
2 reviews
0 helpful votes
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June 9th, 2020
Verified purchase

Excellent service excellent products. They take care of every customer to make sure everything is right.

Date of experience: June 9, 2020

Thumbnail of user damileshkah
Pennsylvania
1 review
0 helpful votes
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June 8th, 2020
Verified purchase

It fits perfectly and it's super comfortable. I would definitely buy from here again. Super recommendable.

Date of experience: June 8, 2020

Thumbnail of user brendac457
Canada
1 review
0 helpful votes
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February 9th, 2020
Verified purchase

Great product. Wonderful staff. Excellent customer service. Would definitely order from them again. Highly recommend them.

Date of experience: February 9, 2020

Thumbnail of user randih32
Georgia
1 review
0 helpful votes
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June 8th, 2020
Verified purchase

Website was easy to navigate. Size charts clear to understand. Products shipped quickly and fit perfectly.

Date of experience: June 8, 2020

Thumbnail of user melissam844
Colorado
1 review
0 helpful votes
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December 28th, 2019
Verified purchase

Quite impressed with the product and these easy of returns/exchanges.
Will definitely shop with Shapermint again!

Date of experience: December 28, 2019

Thumbnail of user elizabethl776
Montana
2 reviews
0 helpful votes
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August 28th, 2020
Verified purchase

The bras that I purchased are very comfortable. Delivery was speedy. Very pleased with my experience.

Date of experience: August 28, 2020

Thumbnail of user shapermintr
Shapermint R. – Shapermint Rep

Yay! So happy to hear this, Elizabeth! You can DM your pic to us with your favorite outfit and shapewear on. You might end up on our official Facebook or Instagram page. You can also help us spread the love by joining our Brand Ambassador program: https://shapermint.com/pages/ambassador Stay fabulous!

Thumbnail of user rosalindh14
Australia
1 review
0 helpful votes
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July 8th, 2019
Verified purchase

Quick and fast delivery. Well packaged. Thank you so much... will be recommending friends and family.

Date of experience: July 5, 2019

Thumbnail of user susanf685
Illinois
1 review
0 helpful votes
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May 25th, 2020
Verified purchase

Very confortable. Only problem is when I launder the insert folds over and is difficult to straighten out.

Date of experience: May 25, 2020

Thumbnail of user mattied18
Georgia
1 review
0 helpful votes
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October 18th, 2020
Verified purchase

I am well pleased with the product I purchased from Shapermint shapeware. Fix perfect and looks even greater.

Date of experience: October 18, 2020

Thumbnail of user shapermintr
Shapermint R. – Shapermint Rep

You rock, Mattie! Thanks for this awesome feedback. Strike a pose now and make sure to unleash the top model in you, we’d love to feature you on our social media pages. Can’t wait! Click this link to learn more: shpmint.com/ambassador

Thumbnail of user franciscop106
Washington
1 review
0 helpful votes
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February 9th, 2020
Verified purchase

Believe or not, my experience, shopping and clothes, is one of best on costumer service and their products.

Date of experience: February 9, 2020

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From the business

Shop curated shapewear styles from top-rated brands, to look and feel confident in your own skin - 100% confidence guaranteed!

Business History

Hey, we get it: we're beautiful just the way we are. But bodies are ever-changing. Some of us have post-kid tummies. A couple of us lost a ton of weight and feel self-conscious about our excess skin. Sometimes we're going through an all-you-can-eat phase. Other times, life gets in the way of our gym routines. But, mostly, our bodies are telling the story of our entire lives - and, sometimes, we're just not up for it.

Shapermint was created by these women: women who sometimes need a little (or a lot) of help to get that extra oomph in their step, to get their inner light to shine through, to be brave. And there’s no shame in that. No shame in that at all.

Company Representative

Thumbnail of user jerlr
Jerl R.
Customer Service
Typically responds within 16 days

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