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    Shapermint

Shapermint

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Overview

Shapermint has a rating of 3.3 stars from 7,345 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Shapermint most frequently mention customer service, wrong size, and comfortable bra. Shapermint ranks 2nd among Underwear sites.

  • Service
    336
  • Value
    324
  • Shipping
    349
  • Returns
    226
  • Quality
    317

This company responds to reviews on average within 16 days

Positive reviews (last 12 months): 63.5%
Positive
40
Neutral
3
Negative
20
View ratings trends
144
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How would you rate Shapermint?

Reviews (7,345)

Rating

Timeframe

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Reviews that mention popular keywords

customer service (1177) right size (91) shaper shorts (70) phone number (19) credit card (30) order number (12)
Thumbnail of user gwenp36
Idaho
1 review
0 helpful votes
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March 30th, 2020
Verified purchase

The bra is comfortable. I'm in between medium and large and there's no size for that. Haven't washedbit yet to know how that goes.

Date of experience: March 30, 2020

Thumbnail of user heatherb696
Pennsylvania
1 review
1 helpful vote
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June 8th, 2020
Verified purchase

I absolutely love Shapermint, but I wish they were more affordable. Even things that are clearanced or discounted are out of my price range.

Date of experience: June 8, 2020

Thumbnail of user cinndyj
Maryland
1 review
0 helpful votes
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November 27th, 2020
Verified purchase

I don't usually use this type of shapewear, but was very pleased with the way they fit. And I liked the packaging as well.

Date of experience: November 27, 2020

Thumbnail of user shapermintr
Shapermint R. – Shapermint Rep

This is lovely to hear, Cinddy. We appreciate the feedback. Join our crew and be one of our Brand Ambassador. To sign up, just head on to this link: shpmint.com/ambassador

Thumbnail of user carolw705
California
1 review
0 helpful votes
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August 15th, 2020
Verified purchase

I ordered two bras and one had a hole in it beside the seam under the arm. I worry that it will not last very long

Date of experience: August 14, 2020

Thumbnail of user shapermintr
Shapermint R. – Shapermint Rep

Worry not, Carol. We'll have it replaced for free. Can you send us a DM with your order details via this link http://m.me/shapermint, please? Thank you!

Thumbnail of user selmar7
Pennsylvania
3 reviews
0 helpful votes
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September 23rd, 2019
Verified purchase

Great, comfortable product. Highly recommended! Smooths everything out and your clothes fit and look better.

Date of experience: September 22, 2019

Thumbnail of user barbaras727
Michigan
1 review
0 helpful votes
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August 4th, 2019
Verified purchase

CS rep was excellent in suggesting the perfect shaping garment. I am very pleased with the boy short. The support and comfort is perfect for me.

Date of experience: August 1, 2019

Thumbnail of user piab10
Alaska
3 reviews
0 helpful votes
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December 21st, 2020
Verified purchase

Leggings are great, they fit well and it's a lot thicker in material than any other leggings. It's just a little itchy where the band is.

Date of experience: December 21, 2020

Thumbnail of user shapermintr
Shapermint R. – Shapermint Rep

We're glad that the fit was great, Pia. We're just a bit worried that the label makes you itchy. Can you message us your order details here? http://m.me/shapermint

Thumbnail of user bobbieb88
Tennessee
2 reviews
0 helpful votes
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June 12th, 2020
Verified purchase

I purchased two shapers and need to return them to exchange. But I can't print the return label you've send by email. Please help. Bobbie B

Date of experience: May 19, 2020

Thumbnail of user shapermintr
Shapermint R. – Shapermint Rep

Sorry to hear that, Bobbie. Please send us a message through Facebook Messenger so we can take a look at our options. Here's the link http://m.me/shapermint

Thumbnail of user lindaj321
Pennsylvania
1 review
0 helpful votes
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July 11th, 2019
Verified purchase

Great quality products. FAST shipping. Great return policy. Reasonable prices. What is not to like?!

Date of experience: July 8, 2019

Thumbnail of user carlad177
Illinois
1 review
0 helpful votes
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February 10th, 2021
Verified purchase

My hubby and I were amazed by the way it not only flatten my stomach but it helped keep my g size breasts in place so happy with my purchase

Date of experience: February 10, 2021

Thumbnail of user lavernd10
Colorado
1 review
0 helpful votes
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December 21st, 2020
Verified purchase

Excellent site, easy to browse, good images, excellent choices, fast check out, and quality services

Date of experience: December 21, 2020

Thumbnail of user shapermintr
Shapermint R. – Shapermint Rep

Yay! Thanks for the awesome feedback, Lavern. Would you like to be one of our Brand Ambassador? Know the perks and how to sign up on this link: shpmint.com/ambassador

Thumbnail of user lindar577
New Jersey
1 review
0 helpful votes
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July 11th, 2019
Verified purchase

I am very pleased with your products, I have made quite a few orders for my self and have introduce your product to other family members

Date of experience: July 8, 2019

Thumbnail of user michelleb2066
Missouri
1 review
0 helpful votes
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September 17th, 2020
Verified purchase

I love the way that this takes inches off of my waist. My clothes fit perfectly, almost loose with the help of shape wear. Highly recommend!

Date of experience: September 17, 2020

Thumbnail of user shapermintr
Shapermint R. – Shapermint Rep

We are so happy you are loving your order, Michelle! Thanks for posting your review here, and we look forward on your next purchase!

Thumbnail of user jenniferc2205
Canada
1 review
0 helpful votes
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February 22nd, 2021
Verified purchase

My new bras are a god send! I'm so grateful for the awesome fit and the comfort. They also wash well, so I'm happy about that

Date of experience: February 22, 2021

Thumbnail of user juliec966
Michigan
1 review
0 helpful votes
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June 11th, 2020
Verified purchase

Love the way these make me look! Just had a baby and these put everything where it's supposed to be and they stay put all day.

Date of experience: June 11, 2020

Thumbnail of user nicoleb686
Canada
1 review
0 helpful votes
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February 26th, 2020
Verified purchase

First time ordering and very satisfied
I particularly appreciated the regular update on the delivery

Date of experience: February 26, 2020

Thumbnail of user debras477
New Mexico
1 review
0 helpful votes
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August 11th, 2019
Verified purchase

I had an issue with the size of my purchase. They sent me the correct size immediately AND did not have to return the first pair!

Date of experience: August 8, 2019

Thumbnail of user nancyanneo
California
2 reviews
0 helpful votes
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January 3rd, 2020
Verified purchase

I was happy with this purchase, although delivery was a bit long as it arrived after the event for which I had wanted to wear it.

Date of experience: January 3, 2020

Thumbnail of user suzannem454
North Carolina
1 review
0 helpful votes
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June 17th, 2020
Verified purchase

I received my Shapermint wonderfully packaged and in no time after I ordered it. They were so much more comfortable than I thought they would be.

Date of experience: June 17, 2020

Thumbnail of user malynea
Canada
1 review
0 helpful votes
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July 2nd, 2019
Verified purchase

I love the quality and how it works for me! I will highly recommend this item to all my friends who need it badly as me.

Date of experience: July 2, 2019

Thumbnail of user connieh292
Missouri
1 review
0 helpful votes
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June 20th, 2020
Verified purchase

I received item but was too small. My computer was messing up and I didn't catch the change in size. I have family that can use.

Date of experience: June 20, 2020

Thumbnail of user shapermintr
Shapermint R. – Shapermint Rep

Don't worry, Connie. We can have that replace with the right size. Plus, we have 60 days free exchange. Send us a PM with your order number on this link: http://m.me/shapermint. Thanks!

Thumbnail of user susanb2596
Texas
1 review
0 helpful votes
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November 10th, 2020
Verified purchase

Needed to return something. Decided to do an exchange instead. Simple and timely replacement delivery.

Date of experience: November 10, 2020

Thumbnail of user shapermintr
Shapermint R. – Shapermint Rep

We're glad you've had a positive experience with us, Susan. We appreciate the feedback.

Thumbnail of user andreat241
Utah
1 review
0 helpful votes
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August 13th, 2020
Verified purchase

I had one tiny problem with my new bras and Shapermint went way out of their way to make sure I was satisfied. Best customer service I have ever had.

Date of experience: August 13, 2020

Thumbnail of user carolo439
Illinois
1 review
0 helpful votes
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September 30th, 2020
Verified purchase

Ordered camisole. It was TOO small! (Hint: order size up!) New one in bigger size was sent right out! A great camisole with LOTS of support!

Date of experience: September 30, 2020

Thumbnail of user shapermintr
Shapermint R. – Shapermint Rep

Our sizes run true to size based on the inches of a tape measure, Carol. Got your back by our 100% fit guarantee and free exchange within 60 days. Just DM us at https://m.me/shapermint so we can help you right away. Stay lovely!

Thumbnail of user carolf318
Washington
1 review
0 helpful votes
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January 14th, 2020
Verified purchase

It does help the problem but I gave it four stars because I thought it would have a little more support. Maybe I just bought one that is too big.

Date of experience: January 14, 2020

Thumbnail of user shapermintr
Shapermint R. – Shapermint Rep

Don't worry, Carol. Let's try different shapewear with a higher compression level. Send us a DM on Facebook, and we'll exchange it for free.

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From the business

Shop curated shapewear styles from top-rated brands, to look and feel confident in your own skin - 100% confidence guaranteed!

Business History

Hey, we get it: we're beautiful just the way we are. But bodies are ever-changing. Some of us have post-kid tummies. A couple of us lost a ton of weight and feel self-conscious about our excess skin. Sometimes we're going through an all-you-can-eat phase. Other times, life gets in the way of our gym routines. But, mostly, our bodies are telling the story of our entire lives - and, sometimes, we're just not up for it.

Shapermint was created by these women: women who sometimes need a little (or a lot) of help to get that extra oomph in their step, to get their inner light to shine through, to be brave. And there’s no shame in that. No shame in that at all.

Company Representative

Thumbnail of user jerlr
Jerl R.
Customer Service
Typically responds within 16 days

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