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Shapermint has a rating of 3.3 stars from 7,345 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Shapermint most frequently mention customer service, wrong size, and comfortable bra. Shapermint ranks 2nd among Underwear sites.
This company responds to reviews on average within 16 days
Customer service immediately addressed issue. And the shaper fit well, smoothed perfectly and was comfortable.
Date of experience: March 14, 2020
I know I'm overweight, but the add made it look more stretchy than it is. I'll have to lose some weight before I can wear it.
Date of experience: October 14, 2019
I needed some hold in my tummy area, these pants are great, soft and comfortable to wear too. Hold you just where you want them to.
Date of experience: August 14, 2019
I received the high waist leggings and they are absolutely the best! They don't roll, stayed in place for a 12 hour day and felt wonderful.
Date of experience: March 12, 2021
For the most part all my experiences have been very positive.
There has been a couple of times that I have bought items that didn't fit.
Date of experience: October 4, 2020
Hey, Vivian. We'd love to exchange your items that didn't fit to a different size or even a different style or brand. Please drop us your order details through this link: http://m.me/shapermint
I just love all of my Shapermint pieces! I have four tights and two shaper panties. They are all great for all day wear and the really do stay up!
Date of experience: November 24, 2020
You rock, Lakeshia! Thanks for this awesome feedback. Strike a pose now and make sure to unleash the top model in you, we’d love to feature you on our social media pages. Can’t wait! Click this link to learn more: shpmint.com/ambassador
I love my new bra! It doesn't ride up, doesn't pinch or roll at the bottom. I forget about it when I'm wearing it and that's a pretty big deal.
Date of experience: March 19, 2021
Very bad experience. Tried to deal with customer service. Was told I would get a full refund. NOT TRUE! Will never buy from Shapermint again!
Tip for consumers:
I'll never use it again.
Products used:
Bra...kept since I was not receiving a full refund.
Date of experience: June 24, 2022
This isn't the experience we'd want for you, Meredith. Allow us to get this sorted out. Please send us your order details here https://m.me/Shapermint?ref=w15260442. We'll keep our eyes peeled for your message.
As an elderly person on a fixed income, I was finally able to afford my gift of shaper panty and cami. My experience has been wonderful.
Date of experience: May 28, 2020
I love my shaperwear! Very soft & comfortable. I'm able to wear my "bra" ALL DAY, unlike those regular underwire bras. Definitely ordering more.
Date of experience: August 27, 2020
And we're loving your feedback, Lorena! Thank you. Stay fabulous!
I've tried many different brands of shapewear and have to say Shapermint lives up to ads. Comfortable, doesnt roll down, holds that extra in
Date of experience: December 30, 2019
Received my purchase way faster than I expected... everything fit perfectly and I couldn't be happier! GREAT customer service. You guys slayed it
Date of experience: April 19, 2020
Love all my purchase cami's and panty. I now can wear my outfits with confidence. They are so comfortable, like a second skin.
Date of experience: October 1, 2020
Just like we promised, Jo-Annne. Thank you so much for sharing this! Have a good one!
I am very happy with Sherermint costumer Service. My order was fixed without any hassle. I will be placing many more orders.
Date of experience: June 8, 2020
Unfortunately mine rolled down when i used it to work 8 hrs. I got few sizes &models the best that sustain is empetua high panty. Add tape to stay up
Date of experience: May 9, 2020
Hi, Virginia. Roll downs can be prevented with the right size and style. And we're here to help you get your replacement order. It's absolutely free. Just send us a DM with your order details through http://m.me/shapermint.
It takes a very long time for purchases to arrive and it is hard to track using the tracking number provided
Date of experience: January 23, 2021
Uh-oh! That's definitely not the experience we want you to have, Barbara. We'll take note of this so we can improve our services further.
I haven't worn this out as yet but I feel good it would fit perfect and most importantly feel comfortable on.
Date of experience: April 10, 2020
What I like... Is the fit it gives with comfort. There are many (tummy control) undergarments, but this work with comfort!
Date of experience: August 29, 2020
We're glad to hear that you find them comfortable, Wanda. Be one of our Brand Ambassador and we're certain you will be a good fit. Here's the link to check it out: shpmint.com/ambassador Stay lovely!
The bra is a great addition to my shapermint collection. I plan on purchasing another one in beige. Love my shapermint!
Date of experience: May 21, 2020
I liked your bras at first but now I noticed they stretch. One of my bras the strap keeps falling down.
Date of experience: September 7, 2020
Oh my... Let us fix this for you, Carol. Please DM us so we can help you right away, http://m.me/shapermint
Excellent service! I am in love with the product. Extremely comfortable. I was in between sizes and decided to size up.
Date of experience: August 19, 2020
Music to our ears, Angi! You may be interested in helping us spread the love, and be one of the Brand Ambassador. Head over to the page on our website and fill out the form. Here’s the link: shpmint.com/ambassador
Fits very well and does the job. I have used other products in the past and this one performs as stated.
Date of experience: September 11, 2020
Yiieee! Great to hear that, Catherine! You can DM your pic to us with your favorite outfit and shapewear on. You might end up on our official Facebook or Instagram page. Stay awesome!
Shop curated shapewear styles from top-rated brands, to look and feel confident in your own skin - 100% confidence guaranteed!
Hey, we get it: we're beautiful just the way we are. But bodies are ever-changing. Some of us have post-kid tummies. A couple of us lost a ton of weight and feel self-conscious about our excess skin. Sometimes we're going through an all-you-can-eat phase. Other times, life gets in the way of our gym routines. But, mostly, our bodies are telling the story of our entire lives - and, sometimes, we're just not up for it.
Shapermint was created by these women: women who sometimes need a little (or a lot) of help to get that extra oomph in their step, to get their inner light to shine through, to be brave. And there’s no shame in that. No shame in that at all.
Sorry to hear that it was too tight for you, Alyce. Let us help you to find the right size for you. Send us a Facebook message or email us at hello@shapermint.com with your order details.