• Bookmark

    Shapermint

Shapermint

Write a Review

Overview

Shapermint has a rating of 3.3 stars from 7,345 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Shapermint most frequently mention customer service, wrong size, and comfortable bra. Shapermint ranks 2nd among Underwear sites.

  • Service
    336
  • Value
    324
  • Shipping
    349
  • Returns
    226
  • Quality
    317

This company responds to reviews on average within 16 days

Positive reviews (last 12 months): 63.5%
Positive
40
Neutral
3
Negative
20
View ratings trends
144
See all photos
How would you rate Shapermint?

Reviews (7,345)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (1177) right size (91) shaper shorts (70) phone number (19) credit card (30) order number (12)
Thumbnail of user monicak144
Virginia
1 review
0 helpful votes
  • Send Message
October 29th, 2019
Verified purchase

Arrived well packaged, on time and These are great products keep up the good job, I will buy again and again...

Date of experience: October 26, 2019

Thumbnail of user sharneta1
North Carolina
1 review
0 helpful votes
  • Send Message
October 19th, 2020
Verified purchase

I love my Shorts Shaper it makes me feel so comfortable. I will recommend your product to my friends and family.

Date of experience: October 19, 2020

Thumbnail of user shapermintr
Shapermint R. – Shapermint Rep

Thanks for helping us spread the love, Sharnet! You sure are a great fit to be one of our Brand Ambassadors! Join us! Click here: shpmint.com/ambassador to get started.

Thumbnail of user whittingtonm
Illinois
1 review
0 helpful votes
  • Send Message
August 23rd, 2020
Verified purchase

I explain to them about the rolled up I was having and they corrected the problem right away no questions asked

Date of experience: August 23, 2020

Thumbnail of user cynthial477
Massachusetts
1 review
0 helpful votes
  • Send Message
August 7th, 2020
Verified purchase

Folks were extremely helpful when I had to return a pair of leggings! I will donate the pair that didn't fit!

Date of experience: August 7, 2020

Thumbnail of user jenniferr513
Massachusetts
1 review
0 helpful votes
  • Send Message
July 9th, 2019
Verified purchase

Shipped fast and they processed a return right away. I got my money back immediately. I liked the shaper I kept.

Date of experience: July 6, 2019

Thumbnail of user juliar142
Kentucky
2 reviews
0 helpful votes
  • Send Message
July 9th, 2019
Verified purchase

These work extremely well!
I would buy the product again and recommend to all! I am really glad we Found these

Date of experience: July 6, 2019

Thumbnail of user cheryln143
Michigan
1 review
0 helpful votes
  • Send Message
August 9th, 2020
Verified purchase

A big thumbs up for receiving my item in a timely manner. Product was in great condition no problems at all.

Date of experience: August 9, 2020

Thumbnail of user wilmaw25
Florida
1 review
0 helpful votes
  • Send Message
June 8th, 2020
Verified purchase

They fit like there supposed to and they don't roll down like the ones from a regular store. I love them.

Date of experience: June 8, 2020

Thumbnail of user jl591
Canada
1 review
0 helpful votes
  • Send Message
February 22nd, 2021
Verified purchase

Amazing service. This company wants you to love their pants and they will stop at nothing to ensure you are happy!

Date of experience: February 22, 2021

Thumbnail of user shapermintr
Shapermint R. – Shapermint Rep

We're glad to have helped you, JL. :) Thank you and stay safe!

Thumbnail of user miriamh47
Alabama
1 review
0 helpful votes
  • Send Message
June 12th, 2020
Verified purchase

Was a little skeptical bout the product but once I received it and wore it. A plus rating. Ordered two more.

Date of experience: June 12, 2020

Thumbnail of user irenep108
Texas
1 review
0 helpful votes
  • Send Message
September 22nd, 2020
Verified purchase

Would recommend the bra very comfortable, holds well and looks great. Any size is great and will continue buying from Shapermint.

Date of experience: September 22, 2020

Thumbnail of user shapermintr
Shapermint R. – Shapermint Rep

We’re so happy to hear your feedback on your new bra, Irene! You can also help to spread the love. Click here to join our crew and become a brand ambassador, https://shapermint.com/pages/ambassador

Thumbnail of user cherylk387
California
1 review
0 helpful votes
  • Send Message
September 22nd, 2020
Verified purchase

I bought one and loved it so much that I bought 2 more. Never thought I'd find a bra this comfortable.

Date of experience: September 22, 2020

Thumbnail of user shapermintr
Shapermint R. – Shapermint Rep

Thanks for sharing your experience, Cheryl! We are so thrilled that you loved how comfy it feels. Be one of our brand ambassadors. Here’s the link to learn more: shpmint.com/ambassador

Thumbnail of user maryd1318
Maryland
1 review
0 helpful votes
  • Send Message
September 21st, 2020
Verified purchase

Went to a wedding, needed a bit of "help" getting into the dress and Shapermint made it happen... very, very comfortably.

Date of experience: September 21, 2020

Thumbnail of user nakibad
Louisiana
1 review
0 helpful votes
  • Send Message
July 19th, 2020
Verified purchase

My experience has been amazing! I have bought a lot of things from them and I have no complaint at all!

Date of experience: July 19, 2020

Thumbnail of user desreend
Canada
1 review
0 helpful votes
  • Send Message
August 1st, 2020
Verified purchase

Satisfied with this product. I wear it daily for my tummy. It has been two weeks and I can see improvements.

Date of experience: August 1, 2020

Thumbnail of user odalyzv
Georgia
1 review
0 helpful votes
  • Send Message
July 27th, 2020
Verified purchase

Great experience! I will definitely be coming back for more! The price is not expensive and doable. The quality is amazing!

Service
Value
Shipping
Quality

Date of experience: July 27, 2020

Thumbnail of user shelleyc242
Oklahoma
4 reviews
0 helpful votes
  • Send Message
December 4th, 2020
Verified purchase

Everything I have purchased here has been excellent quality. I am very impressed with the products and have referred several people.

Date of experience: December 4, 2020

Thumbnail of user shapermintr
Shapermint R. – Shapermint Rep

Oh, yes! Thanks for spreading the love, Shelley. You'd be a perfect addition to our Brand Ambassador Crew! Here's the link to know more about it: https://shapermint.com/pages/ambassador

Thumbnail of user judithp80
New Mexico
3 reviews
3 helpful votes
  • Send Message
May 4th, 2019

Feel a scam. Decided against order. Cart won't empty. No reply to email or phone calls over one week. Empty cart.

Date of experience: May 4, 2019

Thumbnail of user shapermintr
Shapermint R. – Shapermint Rep

You just need to go to your cart: http://prntscr.com/nkmzed and click the X button beside the item: http://prntscr.com/nkmzqs

Should you require further assistance, don't hesitate to let us know.

Thumbnail of user jillb473
Minnesota
1 review
0 helpful votes
  • Send Message
June 15th, 2020
Verified purchase

Love my Shapermint. Came right on time and fit is awesome. The best is they stay up and don't roll down.

Date of experience: June 15, 2020

Thumbnail of user leaha91
South Carolina
1 review
0 helpful votes
  • Send Message
March 16th, 2020
Verified purchase

Shapermint was truthfully worth the purchase and the website was conveniently easy to Navigate through. I Will be placing future Orders.

Date of experience: March 16, 2020

Thumbnail of user angelaw594
Mississippi
1 review
0 helpful votes
  • Send Message
July 23rd, 2020
Verified purchase

Customer service was excellent and took care of my return and got my replacement out to me in a timely manner.

Date of experience: July 23, 2020

Thumbnail of user tonyab79
Georgia
2 reviews
0 helpful votes
  • Send Message
July 1st, 2019
Verified purchase

Not too much different from the ones I bought at Walmart! It doesn't do the same as presented on the ads.

Date of experience: July 1, 2019

Thumbnail of user angelal433
Texas
1 review
0 helpful votes
  • Send Message
May 9th, 2020
Verified purchase

Was a little tight in beginning but the more you wear, the easier it is to breathe. Thank you! Great product.

Date of experience: May 9, 2020

Thumbnail of user debbieg236
Kentucky
1 review
0 helpful votes
  • Send Message
February 13th, 2020
Verified purchase

I think I need the boy legs to get a better fit. I have back problems they helped greatly with that.

Date of experience: February 10, 2020

Thumbnail of user shapermintr
Shapermint R. – Shapermint Rep

Send us a DM on Facebook, Debbie. We'll have one of our fit experts help you with our free exchange process. Hope to hear from you soon.

Thumbnail of user robertt659
Australia
1 review
0 helpful votes
  • Send Message
July 2nd, 2019
Verified purchase

The Shapermint Bra, s I purchased are beautifully made, extremely comfortable perfect fit as well as looking the part.
Very Happy

Date of experience: July 2, 2019

Sitejabber for Business

Gain trust and grow your business with customer reviews.

From the business

Shop curated shapewear styles from top-rated brands, to look and feel confident in your own skin - 100% confidence guaranteed!

Business History

Hey, we get it: we're beautiful just the way we are. But bodies are ever-changing. Some of us have post-kid tummies. A couple of us lost a ton of weight and feel self-conscious about our excess skin. Sometimes we're going through an all-you-can-eat phase. Other times, life gets in the way of our gym routines. But, mostly, our bodies are telling the story of our entire lives - and, sometimes, we're just not up for it.

Shapermint was created by these women: women who sometimes need a little (or a lot) of help to get that extra oomph in their step, to get their inner light to shine through, to be brave. And there’s no shame in that. No shame in that at all.

Company Representative

Thumbnail of user jerlr
Jerl R.
Customer Service
Typically responds within 16 days

How do I know I can trust these reviews about Shapermint?

  • Sitejabber’s mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members
Have a question about Shapermint?