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Shapermint has a rating of 3.3 stars from 7,345 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Shapermint most frequently mention customer service, wrong size, and comfortable bra. Shapermint ranks 2nd among Underwear sites.
This company responds to reviews on average within 17 days
I love how everything fits, I had to exchange 2 things but that was fast and painless. Overall I love shapermint. You guys rock.
Date of experience: May 7, 2020
It stretches with you, so by the end of the day, it is not digging in. But it needs more support so that I don't look as if I am sagging.
Date of experience: January 27, 2021
This shape wear does what is says it does. It's not too binding and holds well. I can wear it all day long comfortably.
Date of experience: July 5, 2019
It is the best shape wear I've bought. I've tried many brands before but none have me the comfort and shape that Shapermint gives.
Date of experience: May 12, 2020
I fell in love immediately with the shaper short. I like the way it fits and hugs your waist. I will refer some friends.
Date of experience: January 17, 2020
I love these because they are cheaper than spanx, it's so easy to order them and I received them in less than a week.
Date of experience: July 6, 2020
I need to return my order (too small) but the paperwork accompanying my order is way too vague. No customer service number, etc.
HELP!
Date of experience: April 13, 2020
We got you, Rayanne. We just need a few details. Please send us a DM through this link http://m.me/shapermint so we can send you the right size for free.
Please stop the incessant constant advertising. The underwear is wonderful, but I resent being nagged for more. I'll order more when I need it.
Date of experience: August 4, 2020
Hi, Cynthia. Thanks for letting us know and sharing your honest feedback. We'll take note of this, and you can click on the three dots on the upper right-hand corner of the ad to turn off notifications. Stay awesome! ❤️
Bra was okay for tee shirt bra with back in closures. To much spillage front large breast not enough support. Works for tee shirts
Date of experience: July 10, 2020
Perhaps a different style and brand will work better, Marcia. Exchange is free, don't worry. Please PM us via FB messenger through this link m.me/shapermint
Liked the body fit but wanted more support for the bust area as my breast are large. Loved the way it supported my back.
Date of experience: March 17, 2021
Hello, Michelle. If you think you'd prefer a different style for this slide us a DM with your order details through this link: http://m.me/shapermint
I ordered 3 tank tops in size Medium and they are extremely hard to get over my shoulders. Not happy that I spent $118 CAD and I can't wear them.
Date of experience: May 19, 2020
Hi, Courtney. Sorry your order is too small for you. We do offer free exchanges though, so message us through Facebook Messenger and we'll take care of it. Here's the linkhttp://m.me/shapermint
Waiting for my delivery but perfect customer service.
Recommanded your website to my friends and family
Date of experience: May 19, 2020
Did not receive the correct item and the product they did send me had no support or control just poor quality. Will be trying SKIMZ
Date of experience: October 5, 2019
We're so sorry to hear about this, Elizabeth. Allow us to look into it and assist you further. Please send us a message via our Facebook page, or email us at hello@shapermint.com with your order details. Thank you.
I had trouble with sizing, & I got very good help in resolving it. The products that I tried are all very comfortable. Returns are easy too!
Date of experience: August 4, 2020
I like the way it fits. It's very comfortable to work in. And I never have to bother with the Straps sliding down off of the shoulders.
Date of experience: August 20, 2020
We're glad to hear that you love how it fits you, Linda. Be one of the Brand Ambassador, and help us spread the love too. Just head over to the page on our website and fill out the form. Here’s the link: shpmint.com/ambassador
Stay awesome!
When I held it up, I said there's no way I can fit into that. Boy was I wrong. OMG! Smooth and Sexy is what I felt!
Date of experience: May 22, 2020
I ordered the scoop neck tank. I was concerned about it rolling up like others but it does not! I love it and will be ordering more.
Date of experience: December 23, 2020
Yay! Thanks for your order and we're very happy that you like your camis! Hey, maybe you would like to help us spread the love? If so, please sign up to become one of our brand ambassadors on this link https://shapermint.com/pages/ambassador
Love the shapermint line, the prices are good, the only thing is I wish they made those period underwear too because they are such a great company!
Date of experience: April 23, 2020
I am enjoying my 2 new bras. They fit me great and they wear great. Thank you and continue to do a great job with your business.
Date of experience: August 1, 2020
Although I received the wrong size first it was fixed and I have now received my size. This bra is very comfortable and fits perfectly. Thank you
Date of experience: February 22, 2021
It fits ok but the steps are too long and not enough support it rolls under my breast. Does not give enough control or support in arms.
Date of experience: June 8, 2020
Did not like at all. The garments feel like they were made in China. Too tight and didn't hold you in or change your shape at all.
Date of experience: February 25, 2021
So sorry that it didn't fit the way you wanted, Denise. Don't worry as we've got lots of options for you to turn your experience around. Exchanges are on us. DM us your order info here: http://m.me/shapermint Perhaps a different size or style would light the way. See yah!
Tried two different styles and was not able to get a good fit but customer service was able to refund my money (except for a restocking fee)
Date of experience: November 2, 2020
Sorry you weren't able to get a good fit, Susan. We're glad that you were able to get a refund though!
I recently bought 2 garments. One I am happy with and the other I am not. Both are of beautiful fabric. I would purchase again from Shapermint!
Date of experience: February 6, 2020
Hey there, Shelly. How about we send you a new one for free for the other item that you don't like? Send us a DM on Facebook, please!
Shop curated shapewear styles from top-rated brands, to look and feel confident in your own skin - 100% confidence guaranteed!
Hey, we get it: we're beautiful just the way we are. But bodies are ever-changing. Some of us have post-kid tummies. A couple of us lost a ton of weight and feel self-conscious about our excess skin. Sometimes we're going through an all-you-can-eat phase. Other times, life gets in the way of our gym routines. But, mostly, our bodies are telling the story of our entire lives - and, sometimes, we're just not up for it.
Shapermint was created by these women: women who sometimes need a little (or a lot) of help to get that extra oomph in their step, to get their inner light to shine through, to be brave. And there’s no shame in that. No shame in that at all.
Hi, Teresa! Let's try a different size to see if that will give you more support. Just send your order number to us through Facebook Messenger so we can exchange your order for free. Here's the link http://m.me/shapermint