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    Shapermint

Shapermint

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Overview

Shapermint has a rating of 3.3 stars from 7,345 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Shapermint most frequently mention customer service, wrong size, and comfortable bra. Shapermint ranks 2nd among Underwear sites.

  • Service
    336
  • Value
    324
  • Shipping
    349
  • Returns
    226
  • Quality
    317

This company responds to reviews on average within 17 days

Positive reviews (last 12 months): 63.5%
Positive
40
Neutral
3
Negative
20
View ratings trends
144
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How would you rate Shapermint?

Reviews (7,345)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (1177) right size (91) shaper shorts (70) phone number (19) credit card (30) order number (12)
Thumbnail of user akb5
Colorado
1 review
0 helpful votes
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November 9th, 2020
Verified purchase

Great product! Doesn't bunch or roll at the top and definitely look great under clothes. I recommend this product

Date of experience: November 9, 2020

Thumbnail of user shapermintr
Shapermint R. – Shapermint Rep

You rock, Amy! Thanks for this awesome feedback. Strike a pose now and make sure to unleash the top model in you, we’d love to feature you on our social media pages. Can’t wait! Click this link to learn more: shpmint.com/ambassador

Thumbnail of user cheric111
Washington
1 review
0 helpful votes
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April 5th, 2021
Verified purchase

Such an easy transaction with the confidence in knowing if something doesn't fit right, the exchange is so easy!

Date of experience: March 8, 2021

Thumbnail of user maryd1127
New York
1 review
0 helpful votes
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June 23rd, 2020
Verified purchase

Very satisfied with this product. Fits well and provides the support along with the comfort to wear all day.

Date of experience: June 23, 2020

Thumbnail of user anad132
Oklahoma
1 review
0 helpful votes
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May 11th, 2020
Verified purchase

Awesome and it fit really good I will tell all my friends about so they can order theirs too so they can have the same feeling I get from it

Date of experience: May 11, 2020

Thumbnail of user estherd39
Utah
1 review
0 helpful votes
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May 11th, 2020
Verified purchase

I love Shapermint, their products, the customer service, the savings, and the website. All around a wonderful shopping experience.

Date of experience: May 11, 2020

Thumbnail of user virginiaf210
Virginia
1 review
0 helpful votes
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September 29th, 2020
Verified purchase

I bought a bra online, nice one. However, I've been getting a blizzard of advertising emails. Not so nice.

Date of experience: September 29, 2020

Thumbnail of user shapermintr
Shapermint R. – Shapermint Rep

Sorry about that, Virginia. You can just click on Unsubscribe button at the bottom on any of our emails so you won't receive them anymore.

Thumbnail of user justines32
Florida
1 review
0 helpful votes
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July 1st, 2019
Verified purchase

Size was wrong worked with me got the right size I was really surprised at the quick action it took I will be ordering again got a customer for life

Date of experience: July 1, 2019

Thumbnail of user christines425
GB
1 review
0 helpful votes
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July 2nd, 2019
Verified purchase

Easy to get on and comfortable to wear, also makes you look and feel slimmer too. Would definitely recommend.

Date of experience: July 2, 2019

Thumbnail of user janek127
GB
1 review
0 helpful votes
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July 3rd, 2019
Verified purchase

Comfortable and speedy shipping and gives me a great shape under my new dresses for my cruise. Fully recommend

Date of experience: July 3, 2019

Thumbnail of user suek212
Canada
1 review
0 helpful votes
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May 11th, 2020
Verified purchase

Very fast delivery and the leggings fit perfectly! Love the quality and I will be ordering other items. Thanks

Date of experience: May 11, 2020

Thumbnail of user antriciam
Wisconsin
1 review
0 helpful votes
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July 2nd, 2020
Verified purchase

I only wanted to order one pair of panties, the lady ordered me two. I tried corrected this to no avail. Now I have two pair that are too big

Date of experience: July 2, 2020

Thumbnail of user shapermintr
Shapermint R. – Shapermint Rep

We'll have this sorted out, Antricia. Send us a DM with your order details now. Our Fit Experts are waiting to help you! Click here: http://m.me/shapermint to get started.

Thumbnail of user colleenm317
Vermont
1 review
0 helpful votes
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November 22nd, 2020
Verified purchase

No underwire and perfect support! The comfort is just incredible. My size came with the extenders! Ya wonderful!

Date of experience: November 22, 2020

Thumbnail of user annab963
Arizona
1 review
0 helpful votes
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January 31st, 2021
Verified purchase

I needed more compression at the waist. I am ordering a size smaller. The overall fit feels very nice.

Date of experience: January 31, 2021

Thumbnail of user shapermintr
Shapermint R. – Shapermint Rep

Hey, Anna! We can just have them exchanged to a smaller size for free. Can you send your order number to us via Facebook Messenger so we can take care of it? Here's the link http://m.me/shapermint

Thumbnail of user stephanies1429
Florida
1 review
0 helpful votes
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December 18th, 2020
Verified purchase

The product does what it advertised and is comfortable. I am pleased and will purchase more in the future.

Date of experience: December 18, 2020

Thumbnail of user peggyb286
Louisiana
1 review
0 helpful votes
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June 17th, 2020
Verified purchase

I'm size 40DDD and ordered XL but it is too loose and it rolled up because of my overweight. Should I get L instead of XL so it can fit tighter without rolling up underneath my breast.

Date of experience: June 11, 2020

Thumbnail of user shapermintr
Shapermint R. – Shapermint Rep

Let us help you get the best fit, Peggy. Send us a PM with your order number on this link: http://m.me/shapermint. Thanks!

Thumbnail of user lillianw55
Missouri
1 review
0 helpful votes
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May 16th, 2020
Verified purchase

Very satisfied with the product. It was necessary to return two for fit. This was handled quickly and very much to my satisfaction.

Date of experience: May 16, 2020

Thumbnail of user martinaw15
Maryland
1 review
0 helpful votes
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September 14th, 2020
Verified purchase

I love how Shapermint products great fit! The products smooth out any rolls or lumps out, making your outfits looking great on you.

Date of experience: September 14, 2020

Thumbnail of user patriciag845
Tennessee
1 review
0 helpful votes
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May 29th, 2020
Verified purchase

It works well and I like how it hold my stomach in. I have ordered the brief hope they work good as well.

Date of experience: May 29, 2020

Thumbnail of user angelaw307
Georgia
1 review
0 helpful votes
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October 5th, 2019
Verified purchase

Wow, I got so many compliments; I was amazed at what I looked like after I put it on! Its a bit tight

Date of experience: October 5, 2019

Thumbnail of user kaylab185
Canada
1 review
0 helpful votes
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July 22nd, 2020
Verified purchase

Great products, awesome service! I ordered the wrong sizes and they mailed the correct sizes within a day of submitting the size exchange

Date of experience: July 22, 2020

Thumbnail of user annag404
New York
1 review
0 helpful votes
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June 9th, 2020
Verified purchase

It really makes me feel good in my clothing. Very comfortable no bulging. Very very comfortable. Thanks a lot will get more soon.

Date of experience: June 9, 2020

Thumbnail of user carlav100
New York
1 review
0 helpful votes
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August 29th, 2022

While the product maybe good the shipping sucks. Takes way to long to receive your order. Go some place else with better shipping.

Tip for consumers:
Dont use if you need anytime soon. pony express is faster.

Products used:
None yet still waiting on them to ship

Service
Shipping

Date of experience: August 29, 2022

Thumbnail of user shapermintr
Shapermint R. – Shapermint Rep

Really sorry for the delay in getting your order, Carla. Let's sort this out together, and DM us here. https://m.me/Shapermint?ref=w15260378

Thumbnail of user maurah
California
2 reviews
0 helpful votes
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March 11th, 2020
Verified purchase

They were so considering, they truly understand my issue and were able to offer me something that really worked for me.
Best experience

Date of experience: March 11, 2020

Thumbnail of user frans203
Missouri
2 reviews
0 helpful votes
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March 12th, 2020
Verified purchase

I love the pantries that I ordered from here. They are willing to help you with any problems you have with a purchase.

Date of experience: March 12, 2020

Thumbnail of user bria8
New York
1 review
0 helpful votes
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April 11th, 2020
Verified purchase

I love my purchase. It is comfortable. It makes my clothes fit better. I will definitely get more shape wear from this company.

Date of experience: April 11, 2020

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From the business

Shop curated shapewear styles from top-rated brands, to look and feel confident in your own skin - 100% confidence guaranteed!

Business History

Hey, we get it: we're beautiful just the way we are. But bodies are ever-changing. Some of us have post-kid tummies. A couple of us lost a ton of weight and feel self-conscious about our excess skin. Sometimes we're going through an all-you-can-eat phase. Other times, life gets in the way of our gym routines. But, mostly, our bodies are telling the story of our entire lives - and, sometimes, we're just not up for it.

Shapermint was created by these women: women who sometimes need a little (or a lot) of help to get that extra oomph in their step, to get their inner light to shine through, to be brave. And there’s no shame in that. No shame in that at all.

Company Representative

Thumbnail of user jerlr
Jerl R.
Customer Service
Typically responds within 17 days

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