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    Shapermint

Shapermint

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Overview

Shapermint has a rating of 3.3 stars from 7,345 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Shapermint most frequently mention customer service, wrong size, and comfortable bra. Shapermint ranks 2nd among Underwear sites.

  • Service
    336
  • Value
    324
  • Shipping
    349
  • Returns
    226
  • Quality
    317

This company responds to reviews on average within 17 days

Positive reviews (last 12 months): 63.5%
Positive
40
Neutral
3
Negative
20
View ratings trends
144
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How would you rate Shapermint?

Reviews (7,345)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (1177) right size (91) shaper shorts (70) phone number (19) credit card (30) order number (12)
Thumbnail of user brendak542
Utah
1 review
0 helpful votes
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March 3rd, 2021
Verified purchase

Their product is easily my favorite. Love everything I have tried. Anytime I have a question or need help the customer service is over the top.

Date of experience: March 3, 2021

Thumbnail of user shapermintr
Shapermint R. – Shapermint Rep

We're so living on your comment, Brenda.! Thank you for sharing this stay dashing.

Thumbnail of user lorar36
Kentucky
1 review
0 helpful votes
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November 5th, 2020
Verified purchase

I should have purchased along time ago. I love the way I feel and look. Thank you! I have recommended to a friend who is also made a purchase

Date of experience: November 5, 2020

Thumbnail of user shapermintr
Shapermint R. – Shapermint Rep

Music to our ears, Lora! Are you already one of our Brand Ambassador? If not, then here's the link to sign up: shpmint.com/ambassador

Thumbnail of user saraht779
Colorado
1 review
0 helpful votes
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March 4th, 2021
Verified purchase

Bras are good, especially for the price. Cups are small for me, even after removing the pads. Could also help if the straps were more adjustable.

Date of experience: March 4, 2021

Thumbnail of user shapermintr
Shapermint R. – Shapermint Rep

Oh, don't worry, Sarah. We won't stop until we find your best fit and style. DM us your order inf through this link. http://m.me/shapermint We've got you, pretty.

Thumbnail of user angelad419
Kentucky
1 review
0 helpful votes
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May 10th, 2020
Verified purchase

I really like the product and how it's not see through love the way it covered my body and feels great also the size it says

Date of experience: May 10, 2020

Thumbnail of user saybrad
Missouri
1 review
0 helpful votes
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June 12th, 2020
Verified purchase

Items role down and find the items thin. I only wore item once and was so uncomfortable I wanted to leave my event and go home!

Date of experience: May 13, 2020

Thumbnail of user annek252
Michigan
1 review
0 helpful votes
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April 5th, 2021
Verified purchase

I am so pleased with the quality of this camisole. Great support, no need for a bra and I am a DD. I highly recommend it.

Date of experience: March 11, 2021

Thumbnail of user alisond103
New York
1 review
0 helpful votes
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July 5th, 2020
Verified purchase

I have no complaints. I am very satisfied with the fit it doesn't roll down it stays in place as long as you are wearing it.

Date of experience: July 5, 2020

Thumbnail of user theresaa154
Illinois
1 review
0 helpful votes
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July 14th, 2020
Verified purchase

Product was what I expected and arrived sooner than I thought. I love my items and will purchase from the site again. I have no complaints!

Date of experience: July 14, 2020

Thumbnail of user lynnem104
North Carolina
4 reviews
0 helpful votes
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November 27th, 2020
Verified purchase

Quick delivery. Easy returns. Even though they say free returns, there still is a return fee, though minimal.

Date of experience: November 27, 2020

Thumbnail of user shapermintr
Shapermint R. – Shapermint Rep

Sorry to hear you've process a return, Lynne. If you need us, we're just a message away here: http://m.me/shapermint

Thumbnail of user fiorellah
North Carolina
1 review
0 helpful votes
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July 11th, 2019
Verified purchase

Fast delivery, great customer service, size ran larger than expected for me. Had to return for smaller size

Date of experience: July 8, 2019

Thumbnail of user sheilab372
Missouri
1 review
0 helpful votes
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December 3rd, 2020
Verified purchase

I usually wear an XL and ordered the control leggings. They were extremely small and could not wear.

Date of experience: December 2, 2020

Thumbnail of user shapermintr
Shapermint R. – Shapermint Rep

Hi, Sheila. We're here to send your perfect fit for free! Please share us your order details thru this link: http://m.me/shapermint We'll be waiting!

Thumbnail of user lorir735
Illinois
1 review
1 helpful vote
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April 11th, 2022

I read reviews saying it was great and does not roll down. Mine constantly roll down. Very unsatisfied.

Date of experience: April 11, 2022

Thumbnail of user shapermintr
Shapermint R. – Shapermint Rep

Oh no! That shouldn't be, Lori. Cheer up! We're here to help. Exchanges are free within 60 days. Slide us your order details here https://m.me/Shapermint?ref=w15260442. Perhaps a different style or size will work better for you. Talk soon!

Thumbnail of user latociab
Florida
1 review
0 helpful votes
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October 20th, 2020
Verified purchase

Love it. It fits well and very comfortable. I recommend the shapermint to other women, young and old

Date of experience: October 20, 2020

Thumbnail of user janeo61
Canada
1 review
0 helpful votes
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July 10th, 2019
Verified purchase

The garments arrived very quickly and both fit perfectly. They were comfortable and very cool. Will purchase again.

Date of experience: July 9, 2019

Thumbnail of user taniax5
Illinois
1 review
0 helpful votes
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February 22nd, 2021
Verified purchase

Online experience was perfect and fast. Website was user friendly. I will access again and review product options.

Date of experience: February 22, 2021

Thumbnail of user jacqulinem3
Colorado
1 review
0 helpful votes
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June 8th, 2020
Verified purchase

Very satisfied with the way the boy shorts underwear fit. I feel very confident wearing them. Thank You!

Date of experience: June 8, 2020

Thumbnail of user lindaf760
Indiana
1 review
0 helpful votes
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February 8th, 2020
Verified purchase

I had a wonderful experience with getting my exchange. Easy fast and dependable.
I love my new bras.

Date of experience: February 8, 2020

Thumbnail of user lisap971
Colorado
1 review
0 helpful votes
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June 17th, 2020
Verified purchase

Easy to submit my request and order. Always able to get an additional discount and quality of products!

Date of experience: June 17, 2020

Thumbnail of user hilarias
California
1 review
0 helpful votes
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December 1st, 2020
Verified purchase

Ordered 2 of the bras they are the most comfortable bras I ever purchased would recommend them highly

Date of experience: December 1, 2020

Thumbnail of user jeanief17
California
1 review
0 helpful votes
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June 21st, 2020
Verified purchase

Excellent product, fast & easy service, I will recommend to all my friends & will definitely order again

Date of experience: June 21, 2020

Thumbnail of user mariaz642
Florida
1 review
0 helpful votes
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February 25th, 2022

Bra is not comfortable. Don't get it. Refund is ridiculous. You won't get your money back. Very disappointed

Date of experience: February 25, 2022

Thumbnail of user shapermintr
Shapermint R. – Shapermint Rep

Sorry to hear your bras aren't comfortable, Maria. There may be a better bra option for you in our Shapermint essentials. Send your order details here https://m.me/Shapermint?ref=w15260442/. Perhaps we can exchange it for FREE.

Thumbnail of user sonjat30
Pennsylvania
3 reviews
0 helpful votes
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September 30th, 2020
Verified purchase

I love my Shapermint it's comfortable. Fits good. This was my first order. Definitely will place another order

Date of experience: September 30, 2020

Thumbnail of user shapermintr
Shapermint R. – Shapermint Rep

Can't wait for you to try more items, Sonja! Stay fab! :)

Thumbnail of user susanl961
Canada
1 review
0 helpful votes
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January 14th, 2020
Verified purchase

The order was incorrect but their customer service was great and resolved the issue in a timely manner.

Date of experience: January 14, 2020

Thumbnail of user shapermintr
Shapermint R. – Shapermint Rep

If you need anything else, Susan. We're just a DM away.

Thumbnail of user cynthiap552
Massachusetts
1 review
0 helpful votes
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December 18th, 2020
Verified purchase

Product very comfortable! Shipment was very timely and followup was too. Happy to take advantage of holiday sale.

Date of experience: December 18, 2020

Thumbnail of user shapermintr
Shapermint R. – Shapermint Rep

Thank you for your lovely feedback, Cynthia. Join our crew and be one of our Brand Ambassador. To sign up, just head on to this link: shpmint.com/ambassador

Thumbnail of user helenel21
Canada
2 reviews
2 helpful votes
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July 9th, 2019
Verified purchase

Now I can have the smooth silhouette I was looking for under my jersey-wear.
Great price - great fit.

Date of experience: July 6, 2019

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From the business

Shop curated shapewear styles from top-rated brands, to look and feel confident in your own skin - 100% confidence guaranteed!

Business History

Hey, we get it: we're beautiful just the way we are. But bodies are ever-changing. Some of us have post-kid tummies. A couple of us lost a ton of weight and feel self-conscious about our excess skin. Sometimes we're going through an all-you-can-eat phase. Other times, life gets in the way of our gym routines. But, mostly, our bodies are telling the story of our entire lives - and, sometimes, we're just not up for it.

Shapermint was created by these women: women who sometimes need a little (or a lot) of help to get that extra oomph in their step, to get their inner light to shine through, to be brave. And there’s no shame in that. No shame in that at all.

Company Representative

Thumbnail of user jerlr
Jerl R.
Customer Service
Typically responds within 17 days

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