• Bookmark

    Shapermint

Shapermint

Write a Review

Overview

Shapermint has a rating of 3.3 stars from 7,345 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Shapermint most frequently mention customer service, wrong size, and comfortable bra. Shapermint ranks 2nd among Underwear sites.

  • Service
    336
  • Value
    324
  • Shipping
    349
  • Returns
    226
  • Quality
    317

This company responds to reviews on average within 17 days

Positive reviews (last 12 months): 63.5%
Positive
40
Neutral
3
Negative
20
View ratings trends
144
See all photos
How would you rate Shapermint?

Reviews (7,345)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (1177) right size (91) shaper shorts (70) phone number (19) credit card (30) order number (12)
Thumbnail of user patriciag724
South Carolina
1 review
0 helpful votes
  • Send Message
March 5th, 2020
Verified purchase

I absolutely love the shaper shorts. They gave me the extra confidence to wear my new clothes. It feels great to love me. Thanks Shapermint

Date of experience: March 5, 2020

Thumbnail of user joanec2
Florida
1 review
0 helpful votes
  • Send Message
December 26th, 2020
Verified purchase

I wear a med and bought a top from u in a size xl. It should be big enough! Looks like it was made for a size 0!

Date of experience: December 26, 2020

Thumbnail of user shapermintr
Shapermint R. – Shapermint Rep

We're sorry the size is too small for you, Joane. Let us help you get a FREE exchange for the right fit. Please send us a DM with your order number and email address through this link: http://m.me/shapermint

Thumbnail of user carolb1282
Louisiana
2 reviews
0 helpful votes
  • Send Message
July 2nd, 2020
Verified purchase

The shapermint does not hold your belly in, the top rolls down and the bottom rolls up. I am almost afraid to buy the legging from your company

Date of experience: June 8, 2020

Thumbnail of user shapermintr
Shapermint R. – Shapermint Rep

A different size or style would do the trick, Carol. Have them exchanged for free! Send us a DM with your order details so we can make it up to you. Here's the link: http://m.me/shapermint.

Thumbnail of user madelinej71
Illinois
1 review
0 helpful votes
  • Send Message
August 12th, 2020
Verified purchase

I bought 2 bras and the size was wrong so I sent them back(no fee)and I am very happy with the correct size for me.

Date of experience: August 12, 2020

Thumbnail of user corinneg3
Florida
4 reviews
10 helpful votes
  • Send Message
May 3rd, 2020
Verified purchase

Everyday panties, high rise. They roll - they don't stay put. But the leggings: Love, Love, Love them! So comfy you forget you have anything on.

Date of experience: May 3, 2020

Thumbnail of user sues613
Florida
1 review
0 helpful votes
  • Send Message
July 31st, 2020
Verified purchase

I had to exchange 3 bras because of error on my side. I ordered the wrong bras. Was able to order the correct items and return the others.

Date of experience: July 31, 2020

Thumbnail of user carlar141
Maryland
1 review
0 helpful votes
  • Send Message
June 12th, 2020
Verified purchase

I've purchased 3 items and love them all. I got 3 bras, and getting ready to see what other products I want to try out.

Date of experience: June 12, 2020

Thumbnail of user rubyt58
Louisiana
3 reviews
1 helpful vote
  • Send Message
May 2nd, 2020
Verified purchase

Leggings have awesome fit. True to size. Wish abdomen area was tighter, but may have. Been to hard to pull up then. Overall good fit

Date of experience: May 2, 2020

Thumbnail of user adrianaa34
Mexico
1 review
0 helpful votes
  • Send Message
July 1st, 2019
Verified purchase

I ordered one size too big. The exchange was very easy and fast. I received what I asked for and I didn't have to return the first item

Date of experience: July 1, 2019

Thumbnail of user michellem1227
California
1 review
0 helpful votes
  • Send Message
January 13th, 2020
Verified purchase

These products was a great help for me and I love it and I hope to get more soon thank you very much and have a great year

Date of experience: January 13, 2020

Thumbnail of user amyb994
Oregon
1 review
0 helpful votes
  • Send Message
August 31st, 2020
Verified purchase

I think the bra is very comfortable, but I wish that the shoulders were adjustable and that the fabric didn't roll up below my breasts.

Date of experience: August 31, 2020

Thumbnail of user joannec654
New York
1 review
0 helpful votes
  • Send Message
March 9th, 2021
Verified purchase

The leggings I purchased are amazing. The higher rise gives a nice clean look.
The quality of the fabric is great, nice and heavy but not too heavy.

Date of experience: March 9, 2021

Thumbnail of user doram136
Indiana
1 review
0 helpful votes
  • Send Message
March 8th, 2021
Verified purchase

I was told by a friend to try the products and I was glad that I finally did. They are comfortable and so easy to take care of.

Date of experience: March 8, 2021

Thumbnail of user lindah1838
Canada
1 review
0 helpful votes
  • Send Message
October 1st, 2020
Verified purchase

This piece flattens my abdomen and really helps to support my lower back. Unfortunately it also flattens my breasts.
The trade off is worth it.

Date of experience: October 1, 2020

Thumbnail of user dianeb1280
Delaware
1 review
0 helpful votes
  • Send Message
October 5th, 2020
Verified purchase

Always had a hard time finding a bra that fits. I saw the ad on facebook and thought I would try it and see how it fits. Great!

Date of experience: October 5, 2020

Thumbnail of user shapermintr
Shapermint R. – Shapermint Rep

You made our day, Diane. We're happy to hear you've found the right bra for you in our marketplace. Join our Brand Ambassador Program. If you're interested, sign up here: shpmint.com/ambassador

Thumbnail of user lorrained240
Canada
1 review
0 helpful votes
  • Send Message
March 26th, 2022

I alive the products that fit. But when I tired to return it took 2 hours. I was confusing and it seemed I constantly had to connect again

Date of experience: March 25, 2022

Thumbnail of user shapermintr
Shapermint R. – Shapermint Rep

So sorry this has been your experience, Lorraine. We'd love to turn this around. Slide your order details here https://m.me/Shapermint?ref=w15260442 and we'll get this sorted out. We'll keep our eyes peeled for your message.

Thumbnail of user stacys252
New York
1 review
0 helpful votes
  • Send Message
May 20th, 2020
Verified purchase

I am very impressed. The shape wear I ordered wasn't a good fit for me. Shapermint made the exchange process super easy.

Date of experience: May 20, 2020

Thumbnail of user maryc1362
Canada
1 review
0 helpful votes
  • Send Message
April 17th, 2020
Verified purchase

Awesome company to deal with... had a problem with fit and they couldn't have been better to get it right for me

Date of experience: April 17, 2020

Thumbnail of user sonyaa28
Ohio
1 review
0 helpful votes
  • Send Message
February 21st, 2020
Verified purchase

Couldn't believe the comfort and support. No rolling and my back felt supported too. I really did look like I lost weight!

Date of experience: February 21, 2020

Thumbnail of user debbiep315
Washington
1 review
0 helpful votes
  • Send Message
June 8th, 2020
Verified purchase

Product makes you feel more confident. I enjoy wearing the product alot. I would recommend these products to everyone who needs confidence.

Date of experience: June 8, 2020

Thumbnail of user diannem175
Canada
1 review
0 helpful votes
  • Send Message
September 17th, 2020
Verified purchase

I ordered one bra to try. So comfy that I ordered 2 more. Good support and I'll never buy underwire bras again.

Date of experience: September 17, 2020

Thumbnail of user shapermintr
Shapermint R. – Shapermint Rep

Amazing! Thanks for giving us a shot, Dianne. Please get back to us if there is anything.

Thumbnail of user sandrat181
Ohio
1 review
0 helpful votes
  • Send Message
September 7th, 2019
Verified purchase

These bras are amazing! They are so comfortable. I have never found anything without a underwire that looked so good under clothes!

Date of experience: September 4, 2019

Thumbnail of user crystalv229
Wisconsin
1 review
0 helpful votes
  • Send Message
November 9th, 2020
Verified purchase

The cami is soft and comfortable to wear all day long. It is not too tight but does do what it should.

Date of experience: November 9, 2020

Thumbnail of user shapermintr
Shapermint R. – Shapermint Rep

Yay! That’s great to hear, Crystal. You can also help to spread the love. Click here to join our crew and become a brand ambassador, https://shapermint.com/pages/ambassador

Thumbnail of user robing445
Georgia
1 review
0 helpful votes
  • Send Message
January 30th, 2021
Verified purchase

Love them! I purchased a 3X! Fits nice and love the navy blue color. Will order again t in the near future!

Date of experience: January 30, 2021

Thumbnail of user mahasinm1
Australia
1 review
0 helpful votes
  • Send Message
December 6th, 2020
Verified purchase

I love love them and I have two pairs of the Shapermint bras nude and white. They are so comfy and cool and so convenient to wear all day long

Date of experience: December 6, 2020

Thumbnail of user shapermintr
Shapermint R. – Shapermint Rep

Yay! Glad to hear you're loving it, Mahasin. Join our crew and be one of our Brand Ambassador. To sign up, just head on to this link: shpmint.com/ambassador

Sitejabber for Business

Gain trust and grow your business with customer reviews.

From the business

Shop curated shapewear styles from top-rated brands, to look and feel confident in your own skin - 100% confidence guaranteed!

Business History

Hey, we get it: we're beautiful just the way we are. But bodies are ever-changing. Some of us have post-kid tummies. A couple of us lost a ton of weight and feel self-conscious about our excess skin. Sometimes we're going through an all-you-can-eat phase. Other times, life gets in the way of our gym routines. But, mostly, our bodies are telling the story of our entire lives - and, sometimes, we're just not up for it.

Shapermint was created by these women: women who sometimes need a little (or a lot) of help to get that extra oomph in their step, to get their inner light to shine through, to be brave. And there’s no shame in that. No shame in that at all.

Company Representative

Thumbnail of user jerlr
Jerl R.
Customer Service
Typically responds within 17 days

How do I know I can trust these reviews about Shapermint?

  • Sitejabber’s mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members
Have a question about Shapermint?