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    Shapermint

Shapermint

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Overview

Shapermint has a rating of 3.3 stars from 7,345 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Shapermint most frequently mention customer service, wrong size, and comfortable bra. Shapermint ranks 2nd among Underwear sites.

  • Service
    336
  • Value
    324
  • Shipping
    349
  • Returns
    226
  • Quality
    317

This company responds to reviews on average within 17 days

Positive reviews (last 12 months): 63.5%
Positive
40
Neutral
3
Negative
20
View ratings trends
144
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How would you rate Shapermint?

Reviews (7,345)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (1177) right size (91) shaper shorts (70) phone number (19) credit card (30) order number (12)
Thumbnail of user elvirap11
California
1 review
0 helpful votes
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July 22nd, 2020
Verified purchase

I ordered a size M/L and it was too big, they replaced it with a size smaller. The small size fit good and my tummy looks slimmer in it.

Date of experience: July 22, 2020

Thumbnail of user tracyr355
Virginia
1 review
0 helpful votes
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February 3rd, 2021
Verified purchase

I WISH I HAD SIZED UP ON THE BRAS I PURCHASED. I WENT BY THE SIZING CHART, BUT THE BRAS ARE VERY SNUG. BECAUSE OF THIS, THEY ARE NOT VERY COMFORTABLE. I WILL PROBABLY END UP GIVING THEM TO MY SISTER.

Date of experience: February 3, 2021

Thumbnail of user shapermintr
Shapermint R. – Shapermint Rep

Hi, Tracy! Exchanges are free so just send your order number to us via Facebook Messenger and we'll help you in getting the right size for you. Here's the link http://m.me/shapermint

Thumbnail of user josefinao5
Virginia
1 review
0 helpful votes
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August 6th, 2020
Verified purchase

It felt great the first time I put in on its so smooth and great on your body you can have it on all day and it feels good love it

Date of experience: August 6, 2020

Thumbnail of user margueritted
New York
1 review
0 helpful votes
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August 14th, 2020
Verified purchase

I can sit and get up with ease
No Rolling and I Feel Very Confident
Not Ashame My Rolls Around Middle Areas Are
Controlled. Look Great In My Clothes. Thankd

Date of experience: August 14, 2020

Thumbnail of user jerip25
Tennessee
1 review
0 helpful votes
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December 16th, 2020
Verified purchase

The site was easy to use. The size chart was spot on. I was able to order what I wanted and it arrived quickly. Very happy.

Date of experience: December 16, 2020

Thumbnail of user sarahw649
Arizona
1 review
0 helpful votes
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April 17th, 2020
Verified purchase

I ordered 2 bras and both are so comfortable and offer great support. These are the best bras I've ever had. I just ordered 4 more!

Date of experience: April 17, 2020

Thumbnail of user marya1794
North Carolina
1 review
0 helpful votes
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July 30th, 2020
Verified purchase

Both ordering and the product made me very happy. Ordering was a breeze. The description and sizing met all my needs and was easy to access.

Date of experience: July 30, 2020

Thumbnail of user carolyns378
Canada
1 review
0 helpful votes
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July 5th, 2019
Verified purchase

Please stop sending me this review! The product was fine! I wish it didn't give me a rash but overall it was a decent product! 4/5

Date of experience: July 5, 2019

Thumbnail of user vanessal127
Alabama
2 reviews
0 helpful votes
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February 19th, 2020
Verified purchase

The garment is conforming but it rolls in the back. Everything else is just as expected. It truly shapes me.

Date of experience: February 19, 2020

Thumbnail of user milliem41
Maryland
2 reviews
0 helpful votes
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May 28th, 2020
Verified purchase

Absolutely fabulous! It fits and does it look. I recommend it any one. I am very pleased with my Shapermint

Date of experience: May 28, 2020

Thumbnail of user lesleyj28
Canada
1 review
0 helpful votes
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September 17th, 2020
Verified purchase

I have purchased bras from Shapermint and they have become my absolute favourite. I am very happy with my purchase.

Date of experience: September 17, 2020

Thumbnail of user lindan603
Canada
1 review
0 helpful votes
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October 29th, 2020
Verified purchase

I love love love these products. As my weight goes down I will continue to order in smaller sizes too!

Date of experience: October 29, 2020

Thumbnail of user shapermintr
Shapermint R. – Shapermint Rep

Yay! That’s great to hear, Linda. You can also help to spread the love. Click here to join our crew and become a brand ambassador, https://shapermint.com/pages/ambassador

Thumbnail of user deang101
Michigan
1 review
0 helpful votes
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June 8th, 2020
Verified purchase

Looking for a quality shaper and I found exactly what I wanted. Price was great shipping was fast and quality and fit were better than expected.

Date of experience: June 8, 2020

Thumbnail of user magdaling
Pennsylvania
1 review
0 helpful votes
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November 2nd, 2020
Verified purchase

I love this and it fits great. I would recommend to anyone who loves to look great in their clothes.

Date of experience: November 2, 2020

Thumbnail of user shapermintr
Shapermint R. – Shapermint Rep

Thanks for your recommendation, Magdalin! Would you like to help us spread the love? Our brand ambassador program is for you! Please go to this link to fill out the form https://shapermint.com/pages/ambassador

Thumbnail of user debrag266
Canada
1 review
0 helpful votes
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February 8th, 2020
Verified purchase

The product I ordered arrived and I just love it! The website was easy to navigate and everything is good.

Date of experience: February 8, 2020

Thumbnail of user lynnd351
Alaska
1 review
0 helpful votes
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June 12th, 2020
Verified purchase

I love the compression it gives my legs and lifts my very big belly. It helps me move easier. Love love that it does not roll.

Date of experience: June 12, 2020

Thumbnail of user sheilaf70
Australia
1 review
0 helpful votes
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August 10th, 2019
Verified purchase

First experience with Shapermint; it was as easy as they said it would be; I am happy with their product!

Date of experience: August 7, 2019

Thumbnail of user stephaniea247
Kansas
1 review
1 helpful vote
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January 4th, 2020
Verified purchase

The product does not fit as expected and the promise that it would stay, is not as advertised. Very dissatisfied.

Date of experience: January 1, 2020

Thumbnail of user shapermintr
Shapermint R. – Shapermint Rep

Hi there, Stephanie. We're so sorry to hear that the shapewear didn't work as expected. Let us help you out. Please send us a message via our Facebook page, or email us at hello@shapermint.com with your order details. Thank you.

Thumbnail of user shapermintr
Shapermint R. – Shapermint Rep

Hi there, Stephanie. We're so sorry to hear that the shapewear didn't work as expected. Let us help you out. Please send us a message via our Facebook page, or email us at hello@shapermint.com with your order details. Thank you.

Thumbnail of user rochellem49
California
1 review
0 helpful votes
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July 23rd, 2020
Verified purchase

Service was great. The shape wear was true to size, and I was able to receive it earlier than expected.

Date of experience: July 23, 2020

Thumbnail of user victoriah296
California
3 reviews
0 helpful votes
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March 9th, 2021
Verified purchase

I'm old, I'm pudgy, my clothes don't fit or look right! Until now I look and feel beautiful
I'm 68 and look 48. No more insecurities

Date of experience: March 9, 2021

Thumbnail of user temitopeo5
New Jersey
1 review
0 helpful votes
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April 10th, 2020
Verified purchase

I went through a lot with the site to complete my order because I was trying to use a coupon, but eventually it was a success!

Date of experience: April 10, 2020

Thumbnail of user amandac646
Arizona
1 review
0 helpful votes
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January 21st, 2020
Verified purchase

It fits as expected and gives me the confidence I needed. I bought more than one style and recommend it.

Date of experience: January 21, 2020

Thumbnail of user deloresj16
California
1 review
0 helpful votes
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February 19th, 2020
Verified purchase

It was easy ordering. The quality of what I ordered was the best and the customer service is just great!

Date of experience: February 19, 2020

Thumbnail of user susanh1713
Texas
1 review
0 helpful votes
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November 22nd, 2020
Verified purchase

There needs to be a size in between the xl / xxl and just the med/lg. One is kinda big and the other is a lot smaller

Date of experience: November 22, 2020

Thumbnail of user shapermintr
Shapermint R. – Shapermint Rep

Let us find you the perfect fit for your shapewear, Susan. Please send us a DM at http://m.me/shapermint so our Fit Experts can help you right away. Thanks!

Thumbnail of user elainew288
Canada
1 review
0 helpful votes
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March 15th, 2021
Verified purchase

The bras I purchased are truly the most comfortable I have ever had! Will definitely purchase again in the future

Date of experience: March 15, 2021

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From the business

Shop curated shapewear styles from top-rated brands, to look and feel confident in your own skin - 100% confidence guaranteed!

Business History

Hey, we get it: we're beautiful just the way we are. But bodies are ever-changing. Some of us have post-kid tummies. A couple of us lost a ton of weight and feel self-conscious about our excess skin. Sometimes we're going through an all-you-can-eat phase. Other times, life gets in the way of our gym routines. But, mostly, our bodies are telling the story of our entire lives - and, sometimes, we're just not up for it.

Shapermint was created by these women: women who sometimes need a little (or a lot) of help to get that extra oomph in their step, to get their inner light to shine through, to be brave. And there’s no shame in that. No shame in that at all.

Company Representative

Thumbnail of user jerlr
Jerl R.
Customer Service
Typically responds within 17 days

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