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    Shapermint

Shapermint

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Overview

Shapermint has a rating of 3.3 stars from 7,345 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Shapermint most frequently mention customer service, wrong size, and comfortable bra. Shapermint ranks 2nd among Underwear sites.

  • Service
    336
  • Value
    324
  • Shipping
    349
  • Returns
    226
  • Quality
    317

This company responds to reviews on average within 17 days

Positive reviews (last 12 months): 63.5%
Positive
40
Neutral
3
Negative
20
View ratings trends
144
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How would you rate Shapermint?

Reviews (7,345)

Rating

Timeframe

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Reviews that mention popular keywords

customer service (1177) right size (91) shaper shorts (70) phone number (19) credit card (30) order number (12)
Thumbnail of user karenw1604
North Carolina
1 review
0 helpful votes
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April 5th, 2021
Verified purchase

I like the fit of the bra. It got it very quick. The fit was perfect and it's very comfortable. A little pricey. But it seems to be good quality.

Date of experience: March 17, 2021

Thumbnail of user crystall300
California
1 review
0 helpful votes
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October 30th, 2020
Verified purchase

At first I ordered the wrong size, but when exchanged for the correct size, very comfortable! I almost wear it everyday when on the go.

Date of experience: October 30, 2020

Thumbnail of user brendaf324
Tennessee
1 review
0 helpful votes
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July 2nd, 2020
Verified purchase

Products did just what I witnessed on the advertising. Sizing chart was on target for the bottoms but off just a bit on the bras.

Date of experience: July 2, 2020

Thumbnail of user suzanh13
Illinois
1 review
0 helpful votes
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March 19th, 2020
Verified purchase

I had a return as I ordered a size just too big. Within less than a week I had my exchange and it fits perfectly!

Date of experience: March 19, 2020

Thumbnail of user michellew1185
Oregon
1 review
0 helpful votes
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March 17th, 2021
Verified purchase

I ordered the wrong size then ordered two of the same color product. As soon as I requested replacements, you placed the order right away!

Date of experience: March 17, 2021

Thumbnail of user khristineo
Australia
1 review
0 helpful votes
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October 4th, 2019
Verified purchase

Wearing it was like it was my own skin. It didn't give me the sweaty sticky feel. Just comfy and light to be in it.

Date of experience: October 1, 2019

Thumbnail of user ritav50
Arizona
1 review
0 helpful votes
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July 14th, 2020
Verified purchase

This is so comfortable, Gives me loads of confidence. You definitely need to get it, don't just look at it. Get it... It's worth it...

Date of experience: July 14, 2020

Thumbnail of user brendab364
Virginia
3 reviews
0 helpful votes
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July 5th, 2019
Verified purchase

I loved everything I ordered from ShaperMint. I feel great in my clothes. I just love all the shapers.

Date of experience: July 5, 2019

Thumbnail of user melissam1276
Texas
1 review
0 helpful votes
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August 17th, 2020
Verified purchase

It's so comfortable and true to size. I liked the first one so much I ordered another the day I got it.

Date of experience: August 17, 2020

Thumbnail of user louisel159
Massachusetts
1 review
0 helpful votes
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August 8th, 2020
Verified purchase

Pleased with the fit and the function of the product. Does not roll or bunch and comfortable to wear

Date of experience: August 8, 2020

Thumbnail of user keliar1
Arizona
1 review
0 helpful votes
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May 26th, 2020
Verified purchase

Only thing I notice is it didn't cover all the way around and didn't go up far enough. The all over fits nice and I love it.

Date of experience: May 26, 2020

Thumbnail of user yolandac138
California
1 review
0 helpful votes
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December 21st, 2020
Verified purchase

I wear and enjoy every item I have bought from your business. Feels great. Looks great. I love everything

Date of experience: December 21, 2020

Thumbnail of user shapermintr
Shapermint R. – Shapermint Rep

Hooray! We're sooo happy to know that we gave you an overall wonderful experience, Yolanda. Join the Shapermint Crew and get the chance to be featured on our social media pages. Sign up through this link: shpmint.com/ambassador. ❤️

Thumbnail of user donnam1172
New Jersey
1 review
0 helpful votes
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April 23rd, 2020
Verified purchase

I absolutely love the way the bra fits, not to big and not to small it's very comfortable! It's a perfect fit!

Date of experience: April 23, 2020

Thumbnail of user maryy83
Maryland
2 reviews
0 helpful votes
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August 30th, 2019
Verified purchase

Very happy with the products. They wash and wear beautifully. And they always arrive swiftly. The price is right!

Date of experience: August 28, 2019

Thumbnail of user ghislaineb5
Canada
1 review
0 helpful votes
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December 7th, 2020
Verified purchase

Very satisfied, customer service is very good and you are very respectable about your clients
Thank you very much, I really appreciate.

Service
Value
Shipping
Returns
Quality

Date of experience: December 7, 2020

Thumbnail of user shapermintr
Shapermint R. – Shapermint Rep

You're most welcome, Ghislaine. We appreciate your wonderful feedback. Join our crew and be one of our Brand Ambassador. To sign up, just head on to this link: shpmint.com/ambassador

Thumbnail of user janicem819
Illinois
1 review
0 helpful votes
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May 30th, 2020
Verified purchase

Shapermint is wat it says it is, very comfortable holds me in right and let me feel more confident in my clothes

Date of experience: May 30, 2020

Thumbnail of user karens2398
South Carolina
1 review
0 helpful votes
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March 30th, 2021
Verified purchase

I ordered the wrong size and customer service replied right away and is helping me select the correct size.

Date of experience: March 30, 2021

Thumbnail of user shapermintr
Shapermint R. – Shapermint Rep

We are blushing, Karen! Thanks for sharing your awesome experience. Spread the love and positivity to your friends. Give them 20% off, and you get $20 after their first purchase. Here's how: https://shapermint.com/pages/share2?traffic_source=cs_social.

Thumbnail of user lindam2611
Kentucky
1 review
0 helpful votes
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March 26th, 2021
Verified purchase

I don't have the extra roll under my breast or the roll on top of my hips in the back my legs don't stick together as I am walking

Date of experience: February 22, 2021

Thumbnail of user michelled859
Florida
2 reviews
0 helpful votes
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October 30th, 2020
Verified purchase

A headache. Sent my sister the wrong size. She wear spank. I wear your Brand. I brought the medium from her. And I order her a small.

Date of experience: October 30, 2020

Thumbnail of user shapermintr
Shapermint R. – Shapermint Rep

Got your back by our 100% fit guarantee and free exchange within 60 days, Michelle. Just send us a DM at http://m.me/shapermint and our Fit Experts will help you right away. Thanks!

Thumbnail of user janetl275
Kentucky
3 reviews
0 helpful votes
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June 8th, 2020
Verified purchase

Very good hold but very hard to get on. It is really stiff. Maybe after a lot of wear it will make it easier to get on.

Date of experience: June 8, 2020

Thumbnail of user gloriah175
Wisconsin
1 review
0 helpful votes
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June 8th, 2020
Verified purchase

You were with me until I got it right n zero pressure from you. I am glamorous thanks to you! Thank you

Date of experience: June 8, 2020

Thumbnail of user cherylm811
Georgia
3 reviews
0 helpful votes
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September 18th, 2020
Verified purchase

I'm glad you sent me the size extender with my bra I needed it for the bra to fit. The bra would not have fit around me without it!

Date of experience: September 18, 2020

Thumbnail of user shanvetab
Georgia
1 review
0 helpful votes
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August 12th, 2020
Verified purchase

I was missing part of my order. I contacted service which quickly replaced the missing order that I just received on 8/10/20.

Date of experience: August 12, 2020

Thumbnail of user shapermintr
Shapermint R. – Shapermint Rep

Thanks for allowing us to have this fixed, Shanveta. Should you need more help, please send us a message here http://m.me/shapermint.

Thumbnail of user carolynp266
Tennessee
2 reviews
0 helpful votes
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November 2nd, 2020
Verified purchase

Everything fits great and feels great on. I can't tell you how I appreciate getting what I paid for.

Date of experience: November 2, 2020

Thumbnail of user shapermintr
Shapermint R. – Shapermint Rep

We're so happy that you love your new shapewear, Carolyn! We could use your help in spreading the love by becoming one of our brand ambassadors, you know. Here, just go to this link and fill out the form https://shapermint.com/pages/ambassador

Thumbnail of user raeleneb1
New Zealand
1 review
0 helpful votes
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December 29th, 2019
Verified purchase

Fantastic, friendly and helpful service and a great product that works! It's comfortable and looks great under your clothes

Date of experience: December 29, 2019

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From the business

Shop curated shapewear styles from top-rated brands, to look and feel confident in your own skin - 100% confidence guaranteed!

Business History

Hey, we get it: we're beautiful just the way we are. But bodies are ever-changing. Some of us have post-kid tummies. A couple of us lost a ton of weight and feel self-conscious about our excess skin. Sometimes we're going through an all-you-can-eat phase. Other times, life gets in the way of our gym routines. But, mostly, our bodies are telling the story of our entire lives - and, sometimes, we're just not up for it.

Shapermint was created by these women: women who sometimes need a little (or a lot) of help to get that extra oomph in their step, to get their inner light to shine through, to be brave. And there’s no shame in that. No shame in that at all.

Company Representative

Thumbnail of user jerlr
Jerl R.
Customer Service
Typically responds within 17 days

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