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    Shapermint

Shapermint

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Overview

Shapermint has a rating of 3.3 stars from 7,345 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Shapermint most frequently mention customer service, wrong size, and comfortable bra. Shapermint ranks 2nd among Underwear sites.

  • Service
    336
  • Value
    324
  • Shipping
    349
  • Returns
    226
  • Quality
    317

This company responds to reviews on average within 17 days

Positive reviews (last 12 months): 63.5%
Positive
40
Neutral
3
Negative
20
View ratings trends
144
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How would you rate Shapermint?

Reviews (7,345)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (1177) right size (91) shaper shorts (70) phone number (19) credit card (30) order number (12)
Thumbnail of user lisah2005
New Hampshire
1 review
0 helpful votes
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April 1st, 2021
Verified purchase

The bra was very comfortable and the ordering process was easy. I received the product quickly. Very interested in other products

Products used:
Bra

Service
Value
Shipping
Quality

Date of experience: April 1, 2021

Thumbnail of user shapermintr
Shapermint R. – Shapermint Rep

Your satisfaction means everything to us, Lisa! Hearing that you had a great experience is the best thing we could hope for. Would you like to become one of our Brand Ambassador? Sign up here: shpmint.com/ambassador

Thumbnail of user kimberlyr625
Texas
1 review
0 helpful votes
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October 8th, 2020
Verified purchase

Still rolls at the thigh area, but I like the fit. Actually comfortable. Maybe at the next order I will order a size up maybe the legs roll up

Date of experience: October 8, 2020

Thumbnail of user shapermintr
Shapermint R. – Shapermint Rep

We'd love to make it a 5-star review, Kimberly. Please send us a message via this link http://m.me/shapermint, so we can process your free exchange. Thank you!

Thumbnail of user joanneh419
Washington
1 review
0 helpful votes
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August 7th, 2020
Verified purchase

I needed to exchange the bras I bought and they were very nice, and it all went very smoothly. The bras are well made and very comfortable.

Date of experience: August 7, 2020

Thumbnail of user susank1066
Michigan
1 review
0 helpful votes
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August 6th, 2020
Verified purchase

The bras I bought have got to be the most comfortable that I have ever owned! The shape wear is amazing.
I will be recommending to friends!

Date of experience: August 6, 2020

Thumbnail of user lindaoppy
North Carolina
4 reviews
0 helpful votes
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October 17th, 2020
Verified purchase

The experience was very good, as I easily ordered my item and it came very timely and I was thrilled with my order.

Date of experience: October 17, 2020

Thumbnail of user shapermintr
Shapermint R. – Shapermint Rep

Yasss! That’s awesome, Linda. Can you help us spread the love? Click here to join our crew and become a brand ambassador, https://shapermint.com/pages/ambassador

Thumbnail of user kimv176
Minnesota
1 review
0 helpful votes
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May 29th, 2020
Verified purchase

I purchased one of the body shapers and am impressed with the quality and feel of the product. Good investment for the price.

Date of experience: May 29, 2020

Thumbnail of user diannel116
Canada
1 review
0 helpful votes
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January 18th, 2021
Verified purchase

The only issue I have is that it took longer to ship that I expected. The product is great and the fit is good also.

Date of experience: January 18, 2021

Thumbnail of user shapermintr
Shapermint R. – Shapermint Rep

Sorry for the long wait, Dianne. We understand how upsetting that is. We'll take note of it so we can further improve our services. Stay safe! :)

Thumbnail of user patl206
North Carolina
1 review
0 helpful votes
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September 17th, 2020
Verified purchase

This is the most comfortable bra that I have worn. I wear this bra all day and hardly know that I am wearing a bra.

Date of experience: September 17, 2020

Thumbnail of user cheryln134
Texas
2 reviews
0 helpful votes
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June 9th, 2020
Verified purchase

I am a size 12 and ordered a large it is too small. I like the fabric and quality it's just too small.

Date of experience: June 9, 2020

Thumbnail of user maureens320
Canada
1 review
0 helpful votes
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November 8th, 2020
Verified purchase

I find the bra to be very comfortable but the strip under the bra rolls up as well as the straps bunch too

Date of experience: November 8, 2020

Thumbnail of user shapermintr
Shapermint R. – Shapermint Rep

Oh, no! Let us help you get the right fit for FREE, Maureen. Please send us a DM here: http://m.me/shapermint

Thumbnail of user latonyaj8
New Jersey
1 review
0 helpful votes
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June 16th, 2020
Verified purchase

I love love love these body shapers I have bought at least six or seven for friends and family and told everyone about them

Date of experience: June 16, 2020

Thumbnail of user gloriam229
Canada
1 review
0 helpful votes
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March 18th, 2020
Verified purchase

I ordered two bras the exact same size. One fit fine the other was a size at least to small but marked the same size as the other

Date of experience: March 16, 2020

Thumbnail of user shapermintr
Shapermint R. – Shapermint Rep

Sorry to hear that, Gloria. Send us a DM on Facebook with your order details and we'll send you a new pair for free. You may simply copy and paste this link to your browser: m.me/Shapermint

Thumbnail of user alexo142
Texas
2 reviews
0 helpful votes
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November 14th, 2020
Verified purchase

I ordered the wrong size and they sent me the correct size and told me to keep the other one!
Got the new one and it is very comfortable!

Date of experience: November 14, 2020

Thumbnail of user altheas12
North Carolina
1 review
0 helpful votes
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October 4th, 2020
Verified purchase

My experience was easy and enjoyable. I was able to pick out my product with no problem payment was easy shipment was quick.

Date of experience: October 4, 2020

Thumbnail of user shapermintr
Shapermint R. – Shapermint Rep

You've got us smiling here, Althea. Thank you for sharing your lovely experience with us.

Thumbnail of user mariad683
Florida
1 review
0 helpful votes
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September 4th, 2020
Verified purchase

I love my piece. I can wear it under anything & keep it on all day. Very comfy & it does not show at all. All the goodness but no problem at all.

Date of experience: September 4, 2020

Thumbnail of user shapermintr
Shapermint R. – Shapermint Rep

Yay! That’s great to hear, Maria. You can also help to spread the love. Click here to join our crew and become a brand ambassador, https://shapermint.com/pages/ambassador

Thumbnail of user sarahr654
Virginia
1 review
0 helpful votes
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August 5th, 2020
Verified purchase

Everything has been perfect! Everything has fit perfectly and has arrived right on time. Even the packaging was kinda cool!

Date of experience: August 5, 2020

Thumbnail of user cristir3
Maryland
2 reviews
0 helpful votes
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February 18th, 2020
Verified purchase

Great products and great service. We were very pleased with the products and will shop here again in the future. The exchange we made was very easy.

Date of experience: February 18, 2020

Thumbnail of user oddf1
Ohio
2 reviews
0 helpful votes
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September 25th, 2020
Verified purchase

The fabric has a great hold. The shorts wash well and the hold bounced back. I love my Shapermint shorts!

Date of experience: September 25, 2020

Thumbnail of user shapermintr
Shapermint R. – Shapermint Rep

Glad you like it, Odd! Thanks for your feedback. Keep safe.

Thumbnail of user sandraw761
California
1 review
0 helpful votes
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August 30th, 2020
Verified purchase

I finally found a comfortable bra. It's lightweight and comfy. I wear it all day and I still love it.

Date of experience: August 30, 2020

Thumbnail of user shapermintr
Shapermint R. – Shapermint Rep

We're glad to hear that you love your Shaper Bra, Sandra. You can DM us a pic of you wearing them, and get a chance for you be featured or posted on our Social Media page. It's not a guarantee, but once it gets reviewed, someone from our team will contact you. Stay awesome!

Thumbnail of user brianj369
Florida
2 reviews
0 helpful votes
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July 23rd, 2020
Verified purchase

I wear the body shapers every day. I love the way they have changed the way my clothing fits. They are comfortable.

Date of experience: July 23, 2020

Thumbnail of user kelliee21
Texas
1 review
0 helpful votes
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December 10th, 2020
Verified purchase

I ordered 3 products and they are comfortable, they don't roll down and they give great control. I highly recommend!

Date of experience: December 10, 2020

Thumbnail of user katherinel202
Washington
2 reviews
0 helpful votes
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July 22nd, 2020
Verified purchase

They help me get the right fit and didn't stop till it fitted right and let me keep the items that didn't

Date of experience: July 22, 2020

Thumbnail of user tinab357
Texas
3 reviews
0 helpful votes
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October 19th, 2019
Verified purchase

Makes my clothes fit and feel so much better. I've been loosing weight and I'm an in between size, so it makes my clothes fit so much better.

Date of experience: October 19, 2019

Thumbnail of user cornellaj
Maryland
2 reviews
0 helpful votes
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September 10th, 2020
Verified purchase

Comfortable, fit perfect, and true to size. Will purchase again love the fit and wear. Easy to wash and dry.

Date of experience: September 10, 2020

Thumbnail of user shapermintr
Shapermint R. – Shapermint Rep

You're awesome, Cornella! You've mentioned almost everything a woman should love about shapewear! Let's spread the love together and be our next Brand Ambassador! Interested? Go to this link now: shpmint.com/ambassador.

Thumbnail of user alainap14
Georgia
1 review
0 helpful votes
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March 19th, 2021
Verified purchase

I was really surprised how fast I receive my purchase in the mail and I was satisfied with my results

Date of experience: February 15, 2021

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From the business

Shop curated shapewear styles from top-rated brands, to look and feel confident in your own skin - 100% confidence guaranteed!

Business History

Hey, we get it: we're beautiful just the way we are. But bodies are ever-changing. Some of us have post-kid tummies. A couple of us lost a ton of weight and feel self-conscious about our excess skin. Sometimes we're going through an all-you-can-eat phase. Other times, life gets in the way of our gym routines. But, mostly, our bodies are telling the story of our entire lives - and, sometimes, we're just not up for it.

Shapermint was created by these women: women who sometimes need a little (or a lot) of help to get that extra oomph in their step, to get their inner light to shine through, to be brave. And there’s no shame in that. No shame in that at all.

Company Representative

Thumbnail of user jerlr
Jerl R.
Customer Service
Typically responds within 17 days

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