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Shapermint has a rating of 3.3 stars from 7,345 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Shapermint most frequently mention customer service, wrong size, and comfortable bra. Shapermint ranks 2nd among Underwear sites.
This company responds to reviews on average within 17 days
I highly recommend the product and dealing with the company was amazing. Making sure your happy with the product.
Date of experience: August 14, 2019
Like the product however material is very itchy in the leg area & the material in leg area don't stay in place. They move up.
Date of experience: February 9, 2020
Most positive... extremely helpful and understanding. Will recommend to friends and family and will be back!
Date of experience: August 24, 2020
I made a size mistake and they made it right. I made a reigns they replied and have sent me a new set. Wonderful service
Date of experience: August 2, 2020
The experience was done completely with ease.
The online ordering, the receiving on time, and of course the wear, all done with ease
Date of experience: July 27, 2020
I love how the undergarments fit, feel. I love how they shape you. Makes me feel better about my self.
Date of experience: February 14, 2020
I ordered 2 items, paid for them. Items did not come, I never got them and furthermore I was not refunded.
Date of experience: April 6, 2020
The ladies took care of me. Their customer care was beyond amazing. I was treated with care as if I was part of their team.
Date of experience: March 16, 2020
Love love love! Item is very comfortable and truly won't roll down and their customer service is top notch!
Date of experience: December 10, 2020
We're thrilled knowing you had a fantastic time with us, Naz! Also glad that you loved your shapewear! Spread the love and join our Brand Ambassador Program. Sign up through this link: shpmint.com/ambassador.
Customer service was very helpful. Product was great, very comfortable. Also made of great quality fabric.
Date of experience: January 4, 2021
I just found my new favorite bra. Bali shaper bra is my new favorite. Very comfortable and good support.
Date of experience: May 7, 2020
I ordered my product and received it. Opened it put it on and I love it very much. Fits me very well. Thank You
Date of experience: January 21, 2021
My leggings fit fantastic! So comfortable and supports all my no so attractive area's. Love love love them.
Date of experience: October 17, 2020
Gave as a gift can't review. I gave this a a gift for Christmas and I can't say much about it. I hope they enjoy it very much.
Date of experience: December 20, 2020
That's so sweet of you sharing the love to someone who can use the Shapewear, Robyn. It’s the most wonderful time of the year... So let it shape, let it shape, let it shape with Shapermint!
My beige shaper rolls in the back. I had to adjust my bra for the shaper to stop rolling in the back.
Date of experience: April 24, 2020
Hi, LaSonja! Sorry your shapewear is rolling in the back. Perhaps you just need a different size or a different style and we can have it exchanged for free. Can you send us a message thru our Facebook page so we can sort it out? Here's the link http://m.me/shapermint
I had to exchange a bra for another size and the exchange process was very easy and the process was quick.
Date of experience: December 6, 2020
Thank you for allowing us to help, Dawn. If you need us, we're a DM away on this link http://m.me/shapermint.
I bought a shape wear and the product is the best shape wear I have ever purchased. And I really love it the quality and the price also.
Date of experience: December 16, 2019
Horrible! I have been trying to check my package and NOTHING! Paid! Received nothing. Requested a refund. NOTHING!
Date of experience: May 2, 2020
Hi, Yaz! Sorry you haven't received your order yet. Can you message us thru our Facebook page so we can check what happened to it? Here's the link http://m.me/shapermint
I am unable to get address to return items that I purchase on July 4. Please again furnish me the return items that I purchase on July
Date of experience: July 13, 2020
No worries, we are here to help and send you a return label, Sarah. Please send us a PM on this link with your order number: http://m.me/shapermint. Thanks!
The items were the wrong size and style. The agent was courteous, and resolved the issue and the right items arrived!
Date of experience: August 12, 2020
Fast delivery, perfect fit and great service... the high waisted panty was well made and washed beautifully
Date of experience: May 26, 2020
Love my cami and shapershorts. They make me feel confident when wearing dresses and is super comfortable
Date of experience: February 13, 2021
I was a little disappointed it was like getting it on a store
I thought it would be really different
Date of experience: October 31, 2020
Tell us more about your experience, Frances. We have a 100%^ fit guarantee and free exchange within 60 days. Just send us a DM at http://m.me/shapermint and our Fit Experts will make it better. Thanks!
Love the leggings and really like the panel so if you don't want to wear underwear, you don't have to.
Date of experience: December 28, 2020
Thanks for the love and the insight, Sarah! Would you like to become one of our brand ambassadors to help us spread even more love? If you do, then please go to this link and fill out the form https://shapermint.com/pages/ambassador
Fabulous products and fabulous customer service! Garments exceeded all my expectations! Customer service was outstanding!
Date of experience: July 1, 2019
Shop curated shapewear styles from top-rated brands, to look and feel confident in your own skin - 100% confidence guaranteed!
Hey, we get it: we're beautiful just the way we are. But bodies are ever-changing. Some of us have post-kid tummies. A couple of us lost a ton of weight and feel self-conscious about our excess skin. Sometimes we're going through an all-you-can-eat phase. Other times, life gets in the way of our gym routines. But, mostly, our bodies are telling the story of our entire lives - and, sometimes, we're just not up for it.
Shapermint was created by these women: women who sometimes need a little (or a lot) of help to get that extra oomph in their step, to get their inner light to shine through, to be brave. And there’s no shame in that. No shame in that at all.
Sorry, you didn't receive your purchase, Janice. No worries, allow us to check your order to see what we can do. Please send us a DM through this link so we can check this further: http://m.me/shapermint.