• Bookmark

    Shapermint

Shapermint

Write a Review

Overview

Shapermint has a rating of 3.3 stars from 7,345 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Shapermint most frequently mention customer service, wrong size, and comfortable bra. Shapermint ranks 2nd among Underwear sites.

  • Service
    336
  • Value
    324
  • Shipping
    349
  • Returns
    226
  • Quality
    317

This company responds to reviews on average within 17 days

Positive reviews (last 12 months): 63.5%
Positive
40
Neutral
3
Negative
20
View ratings trends
144
See all photos
How would you rate Shapermint?

Reviews (7,345)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (1177) right size (91) shaper shorts (70) phone number (19) credit card (30) order number (12)
Thumbnail of user joycev33
Maryland
2 reviews
0 helpful votes
  • Send Message
July 3rd, 2019
Verified purchase

I had to try it to believe it. It actually works! Just like in the commercials. It holds you in, I love it!

Date of experience: July 3, 2019

Thumbnail of user brendab541
Maryland
6 reviews
0 helpful votes
  • Send Message
December 11th, 2019
Verified purchase

I Love my Shapermint so much I must have 5 now and brought my sister one and she Love it. I've been telling All I know.
Keep up the Good work!

Date of experience: December 11, 2019

Thumbnail of user lindas2892
Canada
1 review
0 helpful votes
  • Send Message
December 16th, 2020
Verified purchase

This cami is awesome, very comfortable and stays put! My only complaint is that I couldn't get it in beige, it was sold out!

Date of experience: December 16, 2020

Thumbnail of user shapermintr
Shapermint R. – Shapermint Rep

Awww! No worries, Linda. We'll have them in stock again in 2-3 weeks! You may always check our website our message us through this link: http://m.me/shapermint

Thumbnail of user normaw28
Ohio
1 review
0 helpful votes
  • Send Message
July 2nd, 2019
Verified purchase

Not only does it do what it is said to do it is super comfortable. I do not like the hand wash part of it but it is, what it is.

Date of experience: July 2, 2019

Thumbnail of user kareng877
Florida
2 reviews
0 helpful votes
  • Send Message
July 6th, 2020
Verified purchase

Fits good, true to size!
That's all. I want to say.
Fits good, true to size!
That's all. I want to say.

Date of experience: July 6, 2020

Thumbnail of user jayeh6
Illinois
1 review
0 helpful votes
  • Send Message
May 17th, 2020
Verified purchase

The best shaper ever it fits me like a glove. This shaper snatched my body up & I look good in my clothes. Shipping on point! I ordered a XL/2XL

Date of experience: May 17, 2020

Thumbnail of user emilyv41
California
3 reviews
1 helpful vote
  • Send Message
September 8th, 2020
Verified purchase

I like the product when it's new, shape high waisted underwear, buy once it's been ware it doesn't have the same support in the tummy area

Date of experience: September 8, 2020

Thumbnail of user souheilaz
Idaho
1 review
0 helpful votes
  • Send Message
December 5th, 2020
Verified purchase

I received the active leggings in a 3x and they r VERY see thru and no compression at all! Im 5'5" and 230lbs and i really can't even wear it.

Date of experience: December 5, 2020

Thumbnail of user shapermintr
Shapermint R. – Shapermint Rep

Oh no! We'd love the chance to make things right and turn your experience around, Souheila. Don’t worry, I won’t let your tinsel get in a tangle!

Thumbnail of user nancyc1116
New York
2 reviews
0 helpful votes
  • Send Message
November 29th, 2020
Verified purchase

I am very satisfied with the truekind style bra. After buying my first one, I purchased 2 more. Will buy more to replace my old ones.

Date of experience: November 29, 2020

Thumbnail of user shapermintr
Shapermint R. – Shapermint Rep

Truekind bras are a game-changer, Nancy. Can't blame you if you can't get enough of them. Join our crew and be one of our Brand Ambassador. To sign up, just head on to this link: shpmint.com/ambassador

Thumbnail of user gwendolyna14
Georgia
2 reviews
0 helpful votes
  • Send Message
June 15th, 2020
Verified purchase

I brought a pair of underwears that was too big and returned them back without too much trouble. They was very helpful and professional. Thank you!

Date of experience: June 15, 2020

Thumbnail of user lynem2
Texas
1 review
0 helpful votes
  • Send Message
August 15th, 2019
Verified purchase

After serveral tries I finally got the right order right. The fit was great and i am able to wear it all day without any discomfort.

Date of experience: August 13, 2019

Thumbnail of user kristyd23
California
1 review
0 helpful votes
  • Send Message
July 1st, 2019
Verified purchase

The best shapewear I have ever bought or have worn! Will keep buying as I keep losing weight! Shipping was quick and customer service is amazing.

Date of experience: July 1, 2019

Thumbnail of user leticiam70
Illinois
1 review
0 helpful votes
  • Send Message
November 15th, 2020
Verified purchase

Very friendly costumer service and good quality product
Also very affordable price
I highly recommend!

Date of experience: November 15, 2020

Thumbnail of user immad1
Canada
1 review
0 helpful votes
  • Send Message
January 23rd, 2020
Verified purchase

Awesome!. Great fit. Awesome!. Great fit. Awesome!. Great fit. Awesome!. Great fit. Awesome!. Great fit.

Date of experience: January 23, 2020

Thumbnail of user annamariep8
Illinois
1 review
0 helpful votes
  • Send Message
February 26th, 2021
Verified purchase

Shapermint definitely lives up to their name. The material is so light yet holds everything together.

Date of experience: January 25, 2021

Thumbnail of user karenh4155
Pennsylvania
1 review
0 helpful votes
  • Send Message
April 20th, 2023

Horrible customer service. They misrepresent an add on item then won't let you change the order after 1 minute.

Date of experience: April 20, 2023

Thumbnail of user shapermintr
Shapermint R. – Shapermint Rep

Oh my, this is not the experience we wish you to have, Karen. We'd like to make it up to you, please send us a DM on messenger using this link 👉 http://m.me/shapermint We'll take it from there.😊

Thumbnail of user christinef400
Canada
1 review
0 helpful votes
  • Send Message
August 29th, 2020
Verified purchase

Love the bra and would hesitate to deal with this company again. Excellent customer service. Quick responses. Vet satisfied

Date of experience: August 29, 2020

Thumbnail of user shapermintr
Shapermint R. – Shapermint Rep

We’re so happy to hear your feedback on your new bra, Christine! Hey, you can send us your picture with your favorite outfit and shapewear on. You can get a chance to be featured on or posted on our Social Media page. You can also help us spread the love by joining our Brand Ambassador program: https://shapermint.com/pages/ambassador

Thumbnail of user berntpp
Massachusetts
1 review
0 helpful votes
  • Send Message
August 20th, 2019
Verified purchase

Little slow on the shipping but since it has arrived I will be ordering more, plus a camisole. Can't wait to see what is next.

Date of experience: August 19, 2019

Thumbnail of user marym1415
GB
1 review
0 helpful votes
  • Send Message
August 21st, 2019
Verified purchase

Does exactly what it is supposed to do
Very pleasantly surprised. I would highly recommend these products.

Date of experience: August 18, 2019

Thumbnail of user karent833
Florida
1 review
0 helpful votes
  • Send Message
July 23rd, 2020
Verified purchase

My order came so quickly! Everything was of high quality and reasonably priced. They stay up all day.

Date of experience: July 23, 2020

Thumbnail of user amyl127
Illinois
1 review
0 helpful votes
  • Send Message
January 6th, 2021
Verified purchase

No issue with returning the item I ordered when it didn't fit properly. Refunded promptly. Definitely recommend shopping here.

Date of experience: January 6, 2021

Thumbnail of user shapermintr
Shapermint R. – Shapermint Rep

Thank you, Amy! Looking forward in having you wear one of the shapewear we offer again! Sending you love! Xoxo!

Thumbnail of user kathleena279
Florida
2 reviews
0 helpful votes
  • Send Message
April 17th, 2020
Verified purchase

Needed a secure fit for golfing and this bra works well. Nothing binding or poking when I swing. Thanks.

Date of experience: April 17, 2020

Thumbnail of user crystalh354
New York
2 reviews
0 helpful votes
  • Send Message
January 6th, 2021
Verified purchase

Really appreciated the great customer service in resolving my sizing issues and merchandise exchanges.

Date of experience: January 6, 2021

Thumbnail of user shapermintr
Shapermint R. – Shapermint Rep

Thanks for letting us help you sort your order, Crystal! Remember, we're just an email or message away if you need anything else. Have a great day and stay safe!

Thumbnail of user linneao
Wisconsin
1 review
0 helpful votes
  • Send Message
August 24th, 2019
Verified purchase

Overall, I had a wonderful experience ordering from Shapermint. Their customer service is outstanding.

Date of experience: August 21, 2019

Thumbnail of user suzannc3
Florida
1 review
0 helpful votes
  • Send Message
July 28th, 2020
Verified purchase

Very comfortable bra. Does not ride up and gives great support. Would recommend to anyone with large breasts.

Date of experience: July 28, 2020

Sitejabber for Business

Gain trust and grow your business with customer reviews.

From the business

Shop curated shapewear styles from top-rated brands, to look and feel confident in your own skin - 100% confidence guaranteed!

Business History

Hey, we get it: we're beautiful just the way we are. But bodies are ever-changing. Some of us have post-kid tummies. A couple of us lost a ton of weight and feel self-conscious about our excess skin. Sometimes we're going through an all-you-can-eat phase. Other times, life gets in the way of our gym routines. But, mostly, our bodies are telling the story of our entire lives - and, sometimes, we're just not up for it.

Shapermint was created by these women: women who sometimes need a little (or a lot) of help to get that extra oomph in their step, to get their inner light to shine through, to be brave. And there’s no shame in that. No shame in that at all.

Company Representative

Thumbnail of user jerlr
Jerl R.
Customer Service
Typically responds within 17 days

How do I know I can trust these reviews about Shapermint?

  • Sitejabber’s mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members
Have a question about Shapermint?