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    Shapermint

Shapermint

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Overview

Shapermint has a rating of 3.3 stars from 7,345 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Shapermint most frequently mention customer service, wrong size, and comfortable bra. Shapermint ranks 2nd among Underwear sites.

  • Service
    336
  • Value
    324
  • Shipping
    349
  • Returns
    226
  • Quality
    317

This company responds to reviews on average within 17 days

Positive reviews (last 12 months): 64.5%
Positive
40
Neutral
3
Negative
19
View ratings trends
144
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How would you rate Shapermint?

Reviews (7,345)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (1177) right size (91) shaper shorts (70) phone number (19) credit card (30) order number (12)
Thumbnail of user metad1
District of Columbia
1 review
0 helpful votes
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March 30th, 2020
Verified purchase

Shapermint stands behind its products. Their customers service is out of this world. They did not stop until you satisfied.

Date of experience: March 30, 2020

Thumbnail of user jessicap783
Australia
1 review
0 helpful votes
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December 6th, 2020
Verified purchase

SO COMFY! Fast postage too. Best Bras ever. Website was easy to use. Saw an ad on Facebook. Bra sizes were reasonable.

Service
Value
Shipping
Quality

Date of experience: December 6, 2020

Thumbnail of user shapermintr
Shapermint R. – Shapermint Rep

We're happy you like them, Jessica! :) Thanks for sharing your awesome experience! Stay amazing. :)

Thumbnail of user catherinej76
Alabama
1 review
0 helpful votes
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July 11th, 2019
Verified purchase

Comfortable, fits, light weight, doesn't roll down. Website was well organized, appreciated the reduced price.

Date of experience: July 8, 2019

Thumbnail of user glendab116
Alabama
1 review
0 helpful votes
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May 29th, 2020
Verified purchase

Very comfortable and cool stay in place all day, no pinching or pulling absolutely everything it was advertised to be!

Date of experience: May 29, 2020

Thumbnail of user joanp193
Alaska
2 reviews
0 helpful votes
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September 12th, 2020
Verified purchase

I love the shapers since they are so comfortable to wear all day. There is no uncomfortable pinching or binding.

Date of experience: September 12, 2020

Thumbnail of user shapermintr
Shapermint R. – Shapermint Rep

Always a pleasure knowing we're able to deliver our promise! Thanks for the vouch and for spreading the love, Joan! Wanna be our next Brand ambassador? Head on to this link to know more: shpmint.com/ambassador.

Thumbnail of user raquell50
Georgia
1 review
0 helpful votes
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December 24th, 2020
Verified purchase

Unique experience. The leggings are my first item from shaper mint. I am impressed with its comfort. Thank you.

Date of experience: December 24, 2020

Thumbnail of user debrale1
Virginia
1 review
0 helpful votes
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August 24th, 2020
Verified purchase

My experience was great. Has just what I am looking for. Bike shorts, high waist, capri, ankle length.

Date of experience: August 24, 2020

Thumbnail of user mayral16
Puerto Rico
1 review
0 helpful votes
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August 4th, 2019
Verified purchase

This experience very satisfied.
Customer Service excellent and the product good. I expected more but is ok

Date of experience: August 1, 2019

Thumbnail of user gayles94
Texas
1 review
0 helpful votes
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June 1st, 2020
Verified purchase

This product delivers on its promises. I will definitely be recommending shapermint to all my friends. Thank you!

Date of experience: June 1, 2020

Thumbnail of user karenm2579
Canada
1 review
0 helpful votes
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January 17th, 2021
Verified purchase

I got a replacement bra as the first one had issues. Shapermint gives excellent customer service. I'm extremely happy!

Date of experience: January 17, 2021

Thumbnail of user kimmp1
Canada
1 review
0 helpful votes
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November 4th, 2019
Verified purchase

Great fit. Perfect smoothing. Fantastic results that make all my outfits look amazing. I am a big fan of Shapermint!

Date of experience: November 4, 2019

Thumbnail of user bluezv
Indiana
3 reviews
0 helpful votes
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July 23rd, 2020
Verified purchase

Awesome fit run a little big (bras), the boy shorts true to size don't roll or make you uncomfortable.
Will definitely by more as needed.

Date of experience: July 23, 2020

Thumbnail of user cw407
Hawaii
1 review
0 helpful votes
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December 13th, 2019
Verified purchase

... And comfortable to wear! Effective while wearing with no rolling at waist. Breathes well... Glad I purchased 2.

Date of experience: December 13, 2019

Thumbnail of user tammyl184
New Zealand
1 review
0 helpful votes
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November 3rd, 2019
Verified purchase

I recommend shapermint products, they are as described! Be sure to get help with your sizing and you won't look back!

Date of experience: November 3, 2019

Thumbnail of user erinh151
New Jersey
1 review
0 helpful votes
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July 13th, 2019
Verified purchase

My experience was fast and painless. Much appreciated your professionalism. I would definitely order more items in the future

Date of experience: July 10, 2019

Thumbnail of user pamelak442
Virginia
1 review
0 helpful votes
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November 29th, 2020
Verified purchase

Fast shipping, great communication, and they emailed to make sure I was completely satisfied with my purchase!

Date of experience: November 29, 2020

Thumbnail of user shapermintr
Shapermint R. – Shapermint Rep

We appreciate the compliments you send our way, Pamela. Your satisfaction means everything to us. Be one of our next Brand Ambassador. Feel free to learn more and sign up here if you’re interested: shpmint.com/ambassador

Stay awesome!

Thumbnail of user rubyj69
Massachusetts
1 review
0 helpful votes
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October 29th, 2020
Verified purchase

I'm really satisfied with my shaper shorts, it's very comfortable it also does not roll down, I'll definitely recommend this product.

Date of experience: October 29, 2020

Thumbnail of user karenr1040
Michigan
1 review
0 helpful votes
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June 8th, 2020
Verified purchase

During this virus going around Shapermint was very quick to exchange some garments. And the sent out new ones within a couple of weeks.

Date of experience: June 8, 2020

Thumbnail of user lucilleo4
Texas
1 review
0 helpful votes
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December 17th, 2019
Verified purchase

I love it. Holds without rolling down or punching in some place. Easy to put on. And very comfortable when wearing for a long time.

Date of experience: December 17, 2019

Thumbnail of user gloriar184
Ohio
1 review
0 helpful votes
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June 5th, 2020
Verified purchase

The experience I had in ordering was very simple. Didn't take too long to arrive. Happy with purchase.

Date of experience: June 5, 2020

Thumbnail of user cjq1
Illinois
1 review
0 helpful votes
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September 19th, 2020
Verified purchase

This is better than Spanx, doesn't roll down and comfortable to wear. A must try! Highly recommended.

Date of experience: September 19, 2020

Thumbnail of user shapermintr
Shapermint R. – Shapermint Rep

Your recommendation is better than any ad we have, CJ! Thanks for that. You know, we're always looking for potential brand ambassadors. If you would like to be one, please visit this link and fill out the form https://shapermint.com/pages/ambassador

Thumbnail of user tarinaj
Wisconsin
1 review
0 helpful votes
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December 27th, 2020
Verified purchase

Ella provided excellent online customer support and made it a Hassle-Free return! Thanks so very much!

Date of experience: December 27, 2020

Thumbnail of user shapermintr
Shapermint R. – Shapermint Rep

Awww, thank you for sharing this, Tarina! You know what, how about you spread more positivity this holidays? You can refer a friend today! Give your friends $10 off and you get $20 after their first purchase. Here’s how: https://shpmint.com/afbcref

Thumbnail of user deborahw702
Virginia
1 review
0 helpful votes
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February 23rd, 2020
Verified purchase

Overall was great I just wish the bra would have fit more as described. Maybe a different style or something

Date of experience: February 23, 2020

Thumbnail of user katherineh428
Canada
1 review
0 helpful votes
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February 23rd, 2021
Verified purchase

Helpful customer service when order appeared lost. That was good. Bra a bit tight around ribs for sizing.

Date of experience: February 23, 2021

Thumbnail of user shapermintr
Shapermint R. – Shapermint Rep

We're glad to hear about your great experience with the Customer Service Team. But we want to help you get the perfect fit for FREE if the Shaper Bra is a bit tight. Please send us a DM with your order number, email address, and traditional bra size on this link: m.me/Shapermint
Thanks!

Thumbnail of user leonaw29
California
1 review
0 helpful votes
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January 21st, 2021
Verified purchase

The most comfortable bra I've had in some time, very nice, I'm so happy to discover this store thank you

Date of experience: January 21, 2021

Thumbnail of user shapermintr
Shapermint R. – Shapermint Rep

Yeee! :) Lovely to hear that, Leona.

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From the business

Shop curated shapewear styles from top-rated brands, to look and feel confident in your own skin - 100% confidence guaranteed!

Business History

Hey, we get it: we're beautiful just the way we are. But bodies are ever-changing. Some of us have post-kid tummies. A couple of us lost a ton of weight and feel self-conscious about our excess skin. Sometimes we're going through an all-you-can-eat phase. Other times, life gets in the way of our gym routines. But, mostly, our bodies are telling the story of our entire lives - and, sometimes, we're just not up for it.

Shapermint was created by these women: women who sometimes need a little (or a lot) of help to get that extra oomph in their step, to get their inner light to shine through, to be brave. And there’s no shame in that. No shame in that at all.

Company Representative

Thumbnail of user jerlr
Jerl R.
Customer Service
Typically responds within 17 days

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