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Shapermint has a rating of 3.3 stars from 7,345 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Shapermint most frequently mention customer service, wrong size, and comfortable bra. Shapermint ranks 2nd among Underwear sites.
This company responds to reviews on average within 17 days
When I had an issue with my tights they were very quick to respond and provide a replacement. Their 60 day policy is great!
Date of experience: December 29, 2020
Mostly satisfied, they left me pulling them out my Butt,
These products are well made an don't roll down.
Date of experience: June 12, 2020
Nothing can be better than Perfection! It fits so perfectly that one will enjoy life no matter what shape they are!
Date of experience: July 27, 2020
Customer service is a nightmare. I was on my phone over 30 minutes and they still got the order wrong
Date of experience: September 21, 2020
Oh no! Allow us to look into this and make things right for you, Valerie. Please send us a DM through, http://m.me/shapermint, and our Fit Experts will be there to help you.
So comfy, and came with an extra length attachment, in case you would need it! Best bra I've had for a long time. Will definitely be getting more.
Date of experience: August 29, 2020
Great product, but it's best to size down if your looking for a firm fit. I purchased the high waist thong
Date of experience: December 4, 2020
Hi Chemonia! Please, if you are not satisfied with the fit, we can get you something as an exchange. You can share your order details here. http://m.me/shapermint
It's a great product, friendly customer service. The shipping was very fast as well. I would buy from this company again without any hesitation.
Date of experience: July 1, 2019
When my order didn't fit perfectly customer service let me know they were there to help. Easy returns or not.
Thank you
Date of experience: November 8, 2020
Thanks for sharing your feedback, Jeannette! Are you already one of our Brand Ambassador? If not, then here's the link to sign up: shpmint.com/ambassador
Stay awesome! ❤️
Working more from home I needed comfortable wear. My leggings and sports bra are ideal. Will recommend to friends!
Date of experience: March 3, 2021
That is really perfect, Karen! Thank you soo much for your recommendation and let us know if you need any help.
I love the support and comfort. These garments do not make you feel constricted or pinched. They stay in place. No rolling
Date of experience: September 21, 2020
Awesome feedback, Mary. We stand behind our promise to give you 100% fit guarantee. Spread the love! You can also be our next Brand Ambassador? Check this link: shpmint.com/ambassador
Brilliant product. Accurate description. Good fit. Sizing would be easier if Australian sizes were also listed.
Date of experience: September 23, 2020
We'll definitely take note of your suggestion, Rosie. Thanks for your sharing your experience with us. Stay fabulous! :)
Positive reinforcement that woman are beautiful in all shapes and sizes! Garments from the site just help highlight it!
Date of experience: August 13, 2020
Super comfy to wear all day! Its that comfortable you totally forget your wearing one! Will buy more soon!
Date of experience: August 13, 2020
Comfortable, I'm on the go, working with children, they enjoy being hugged and cuddled, what's nice is no more hard wires to worry about.
Date of experience: January 23, 2021
My bras came on time, the fit is really nice. So comfortable feels like I'm not wearing a bra lol. Would buy again
Date of experience: March 26, 2021
As always my issue was resolved very quickly with Shapermint, keep up the great customer service guys!
Date of experience: June 20, 2020
Keeps everything snug and super comfortable to wear all day. Doesn't roll down like others I've tried before
Date of experience: June 19, 2020
My little inserts were very covering. Light, no tape or adhesives needed and stayed in place all day. What a steal.
Date of experience: December 11, 2020
Hooray! Sooo happy to hear that your satisfied with your purchase, Wiladean! Be our Brand Ambassador and get the chance to be featured on our social media pages and enjoy the perks of being a Shapermint Crew! Sign up through this link: shpmint.com/ambassador.
Great customer service. Order came in quickly. Products were good quality and I would recommend them.
Date of experience: November 16, 2019
Horrible customer service!
Have not received order yet!
It's been at least 3 months!
Will never deal with this company again!
Date of experience: July 8, 2022
Really sorry you haven't got your order yet, Vickie. Allow us to dig into it. Send us your order details here https://m.me/Shapermint?ref=w15260378. We'll keep our eyes peeled for your message.
These products are good quality and they really hold in the body parts we don't want revealed under clothing others see.
Date of experience: September 14, 2019
Shapermint is truly cool, the products give me that little extra help with feeling great in anything other than sweat pants! Thank you!
Date of experience: June 23, 2020
A great product and prompt service. Always wary of new companies I havent dealt with but Shapermint is the real thing.
Date of experience: November 12, 2020
Yasss! You've got us smiling from ear to ear, Cynthia. Super easy to wear and can go with anything, right? You know, you'd be a perfect addition to our Brand Ambassador Crew! If you're interested, head over to this link: https://shapermint.com/pages/ambassador.
Shop curated shapewear styles from top-rated brands, to look and feel confident in your own skin - 100% confidence guaranteed!
Hey, we get it: we're beautiful just the way we are. But bodies are ever-changing. Some of us have post-kid tummies. A couple of us lost a ton of weight and feel self-conscious about our excess skin. Sometimes we're going through an all-you-can-eat phase. Other times, life gets in the way of our gym routines. But, mostly, our bodies are telling the story of our entire lives - and, sometimes, we're just not up for it.
Shapermint was created by these women: women who sometimes need a little (or a lot) of help to get that extra oomph in their step, to get their inner light to shine through, to be brave. And there’s no shame in that. No shame in that at all.
So you are, Hilary! Hope everything is doing well with your new shaper tights now! Happy New Year!