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Shapermint has a rating of 3.3 stars from 7,345 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Shapermint most frequently mention customer service, wrong size, and comfortable bra. Shapermint ranks 2nd among Underwear sites.
This company responds to reviews on average within 17 days
No issues with ordering or delivery. Most important is that my wife feels the products she got are very comfortable.
Date of experience: August 30, 2020
Fantastic product and great customer service! I will continue to purchase shape wear from here in the future!
Date of experience: June 20, 2020
Smooths lumps and bumps. Waistband stays put. Will eventually recommend yo friends but right now these are my secret
Date of experience: June 20, 2020
Don't waste your money did absolutely nothing worst thing I have ever brought it is now going to sit in the back of my draw
Date of experience: November 18, 2019
Oh no. So sorry to hear about this, Joanne. We'd love to know more about your experience and help you out. Please send us a message via our Facebook page, or email us at hello@shapermint.com with your order details. Thank you.
Extremely comfortable. Didn't remember the underwear was even on. Will definitely recommend these products
Date of experience: November 17, 2019
Great quality and feel, but most importantly it doesn't roll down at the waist.
I will be purchasing more.
Date of experience: November 13, 2020
Wow! Considering a spare?! That's so great, Maria! Keep the goodness coming! Sign up to become one of our Brand Ambassadors! Here's where you can learn more about it: https://shapermint.com/pages/ambassador
I actually paid on 5/21, not 6/3. Got 10 automated emails to check status. It was returned! Now What?
Date of experience: June 17, 2019
If it was returned, we can either process your refund or send you a new one, Penny. Packages were normally returned to us if the address is incorrect or insufficient. What is your order number so we can look into it? We hope to hear from you soon.
If I could go below 0 I would. The order never came. They won't respond. Disputing with Paypal! #WTF
Date of experience: June 13, 2019
Great customer service, and a super comfortable fitting wireless bra. I will purchase from this company again!
Date of experience: August 15, 2020
We're grateful for your wonderful feedback and we're glad you love your shapewear, Deborah! Thank you for spreading the love! You might want to join us and be one of our Brand ambassadors too! Just head on to this link if you're interested: shpmint.com/ambassador.
Easy to order, shipped soon after ordering, arrived in good condition. Bra fits well and is very comfortable.
Date of experience: March 7, 2021
Excellent customer service will buy from this company again they sorted my query without any fuss. Thank you
Date of experience: August 12, 2019
Best tummy tucker that allows free movement and comfort with maximum control. Highly recommend this for everyday confidence.
Date of experience: July 3, 2019
Excellent product... Hold up well every after washing. Delivers what's promised... Comfortable and affordable! Don't change a thing!
Date of experience: November 13, 2020
Sweet! Glad you loved it, Linda. Sign up to become one of our Brand Ambassadors! We'd be pleased to have you as one! Here's where you can learn more about it: https://shapermint.com/pages/ambassador
I absolutely love them, and they don't roll down like most slimming wear do which is an extra bonus for me!
Date of experience: January 12, 2020
I really like these bras. Only with the had a strap adjustment. They are super comfortable but need an adjustable straps.
Date of experience: December 5, 2022
Everything I was looking forward! Material holds you in all the right places but comfortable to wear!
Date of experience: December 5, 2020
Shapermint is exactly what you see! Really comfortable as well. I will be ordering more items soon! Have a wonderful shopping experience.
Date of experience: August 10, 2019
I ordered two types of bras. One ran small but it was replaced within the week. Their customer service is amazing.
Date of experience: March 9, 2021
Finally found bras that fit, are comfortable and look good! I will order again in the future. Thank you.
Date of experience: July 5, 2019
Customer service excellent. Unfortunately I didn't find a garment that worked for me. Either to small too large or not enough compression
Date of experience: July 1, 2019
Everything has been good, packages are awesome and it got here in time.
If you have a problem or situation they answer really fast too
Date of experience: July 1, 2020
I love my shapermint leggings. They're super comfy and they slim just enough to look good with any top
Date of experience: May 11, 2020
I needed to exchange some bras for a different size. Shipment is fast and they have great customer service.
Date of experience: July 3, 2019
Not super satisfied with results of product, smaller size still rolls
Down in the back and it doesn't make you smooth as advertised
Date of experience: July 2, 2019
We're sorry about it, Solangel. Maybe you can try our bodysuit collection, it has straps so it shouldn't roll down and has higher compression level compare to Empetua. Please send us a message through our facebook page and we'll be more than happy to assist you.
The Shapermint piece I ordered fit perfectly and hides my flaws. It is very comfortable an made well.
Date of experience: December 5, 2020
We're over the moon hearing this, Suzanne. Glad that you loved everything about your shapewear. Join our Brand Ambassador Program and get the chance to be featured on our social media pages and enjoy the perks of being a Shapermint Crew! Sign up through this link: shpmint.com/ambassador. ✨❤️
Shop curated shapewear styles from top-rated brands, to look and feel confident in your own skin - 100% confidence guaranteed!
Hey, we get it: we're beautiful just the way we are. But bodies are ever-changing. Some of us have post-kid tummies. A couple of us lost a ton of weight and feel self-conscious about our excess skin. Sometimes we're going through an all-you-can-eat phase. Other times, life gets in the way of our gym routines. But, mostly, our bodies are telling the story of our entire lives - and, sometimes, we're just not up for it.
Shapermint was created by these women: women who sometimes need a little (or a lot) of help to get that extra oomph in their step, to get their inner light to shine through, to be brave. And there’s no shame in that. No shame in that at all.
We're glad to hear that your wife find them comfortable, Sam. Thanks for leaving a lovely feedback too! Your positive remark motivates us more to continuously provide excellence with our products and services. Regards to your happy wife!