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Shapermint has a rating of 3.3 stars from 7,345 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Shapermint most frequently mention customer service, wrong size, and comfortable bra. Shapermint ranks 2nd among Underwear sites.
This company responds to reviews on average within 17 days
Love my beautiful new brown wireless bralette! It holds me in and pulls me up in all the right places!
Date of experience: February 25, 2021
I ordered the high wasted panty and have been very pleased with the product. Ordering this item was very simple.
Date of experience: June 10, 2020
Love how shapes my body. No more muffin top. Material is smooth and stretchable for all type of body shapes.
Date of experience: July 1, 2020
I purchased two cami's and another bra. I am happy with all three products. They fit well and are comfortable.
Date of experience: October 5, 2020
We're happy that you're happy, Karen. Join our Brand Ambassador Program, if you're interested, please sign up here: http://m.me/shapermint
Very good customer service, but still waiting for the replacement of the 3x panties. Did you receive the 2x ones I sent back?
Date of experience: July 1, 2019
Hello there, Tanya. Our record shows that the replacement was already delivered to you on June 10. Please send us a private message through our facebook page if there is still anything else we can help you.
Buying form Australia I was very worried when 2 items didn't fit but Shapermint were great & I received my refund promptly
Date of experience: November 4, 2020
Thanks for the feedback, Robyn. Stay lovely!
I ordered camis the first time and loved them so much I went back and got a full body shaper and bra! Does exactly what the commercials say!
Date of experience: December 18, 2020
Love the way my shapewear fits. Only had one problem with my order. When washing them in the pink mesh bag you sent, the white ones turned pink.
Date of experience: August 20, 2020
Oh, my! That's a bummer, LaRhonda. Allow us to send you a free replacement. Please send us a DM at http://m.me/shapermint, so we can proceed. Thanks!
I love Shapemint products. Will continue to purchase. Excellent quality and Excellent customer service.
Date of experience: June 11, 2020
Not happy with u guys and u guys make it hard to talk with some onei still waiting on stuff a ordered your customer service is not good
Date of experience: December 20, 2019
Sorry to hear that, Annmarie. We can see in our database that the Empetua™ All Day Every Day High-Waisted Shaper Panty Black / 3XL from the order SM2916626 is still on hold due to your cancellation/change request. Please send us a DM via FB messenger if you still want us to ship it or just process your refund. Hope to hear from you soon.
I am in my sixties, size 14 and in need of a lift. This bra fits perfectly and is extremely comfortable. I bought more. I recommend it hightly.
Date of experience: November 7, 2020
Your feedback made our day, Peter! Are you already one of our Brand Ambassador? If not, then here's the link to sign up: shpmint.com/ambassador
Stay awesome! ❤️
I love my shapermint panty but i think I might need a smaller size. I don't feel that it holds in the way they show on the commercial.
Date of experience: March 10, 2020
The high waisted panty not only gives me the shape I need to make my clothes look good but it also gives great support for my ailing back
Date of experience: July 3, 2019
The website is so easy to maneuver and I alive the positivity this brand eminates. I truly feel like I'm beautiful, which is a huge change for me.
Date of experience: November 27, 2020
I wasn't 100 percent satisfied with a purchase, they quickly replaced it with an item I already loved. A pleasure all the way around.
Date of experience: August 30, 2020
We're glad to hear that you love your Shapewear now, Jolene. Take a great shot and help us inspire other women too. DM us your pic and get a chance for you to be featured or posted on our Social Media page. It's not a guarantee, but once it gets reviewed, someone from our team will contact you. Stay awesome ❤️❤️❤️
I love the way they feel and fit. I would reccomend them to anyone to try. They support your body with no rolling garment.
Date of experience: March 19, 2020
I went with a size above my size it was the right fit. I got these because it said they aren't supposed to roll down they all do. I knew better
Date of experience: May 21, 2020
Hi, Victoria. Sorry your order is rolling down on you. But you have to make sure to get the size that's just right for you for it to not roll down. Can you message us through Facebook Messenger so we can check and send a free exchange to you? Here's the link http://m.me/shapermint
Fits perfectly. Very comfy. It is the most comfy bra that I have ever had! Shipping took awhile but I expected that with Covid.
Date of experience: January 11, 2021
Thank you for your understanding, Debbie and we suuuper appreciate your feedback! Stay safe and we look forward at your next purchase. Stay amazing, boo!
I absolutely love my bra's so much. I hate having underwire bra's and i did a lot of research to find the right ones.
Date of experience: September 10, 2020
So glad you've found "the one", Tracie! Let more women know your story and inspire them. Be our next Brand Ambassador! Just head over to this link to join us: shpmint.com/ambassador.
Its very good and comfortable. It does the job and very discreetly. I can wear it with any dress to hide my csection belly
Date of experience: July 2, 2019
I'm So Greatful For The Experience That I've Been Given To Share With All The Women Around The World Of Beauty Thanks Shapermint For The Confidence And The Hour Glass Body
Date of experience: May 4, 2020
I always love going to the shapemint website, there's always something new and great prices.
Just wishing i got my orders faster always waiting
Date of experience: December 2, 2020
We know that it takes a lot of patience waiting for the order you love, Amanda. We'll make sure to keep bettering our service for a smoother transaction. Thank you!
I ordered and was supposed to get a free bralette something went wrong and the customer service helped fix the issue they are Always super helpful and nice I swear their customer service is the BEST!
Date of experience: March 14, 2021
Shop curated shapewear styles from top-rated brands, to look and feel confident in your own skin - 100% confidence guaranteed!
Hey, we get it: we're beautiful just the way we are. But bodies are ever-changing. Some of us have post-kid tummies. A couple of us lost a ton of weight and feel self-conscious about our excess skin. Sometimes we're going through an all-you-can-eat phase. Other times, life gets in the way of our gym routines. But, mostly, our bodies are telling the story of our entire lives - and, sometimes, we're just not up for it.
Shapermint was created by these women: women who sometimes need a little (or a lot) of help to get that extra oomph in their step, to get their inner light to shine through, to be brave. And there’s no shame in that. No shame in that at all.
We can just imagine how good you look on your outfits, LadieeLin! Rock on, girl and see you on your next purchase.