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    Shapermint

Shapermint

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Overview

Shapermint has a rating of 3.3 stars from 7,345 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Shapermint most frequently mention customer service, wrong size, and comfortable bra. Shapermint ranks 2nd among Underwear sites.

  • Service
    336
  • Value
    324
  • Shipping
    349
  • Returns
    226
  • Quality
    317

This company responds to reviews on average within 17 days

Positive reviews (last 12 months): 64.5%
Positive
40
Neutral
3
Negative
19
View ratings trends
144
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How would you rate Shapermint?

Reviews (7,345)

Rating

Timeframe

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Reviews that mention popular keywords

customer service (1177) right size (91) shaper shorts (70) phone number (19) credit card (30) order number (12)
Thumbnail of user monicaj157
Pennsylvania
1 review
0 helpful votes
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July 10th, 2020
Verified purchase

Sizes missed marked I am sure product works my daughter has them I don't like that I ordered two items and ended up with five items

Date of experience: July 7, 2020

Thumbnail of user shapermintr
Shapermint R. – Shapermint Rep

Oh no! We could do something about it, Monica. Mind to slide us a chat using this link? http://m.me/shapermint Just for us to better help you out. Thanks!

Thumbnail of user carolh826
New York
1 review
0 helpful votes
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August 20th, 2020
Verified purchase

Pantry shaper was wrong size exchang d for a smaller size without a problem. Customer service extremely helpful.

Date of experience: August 20, 2020

Thumbnail of user tyashas
Tennessee
1 review
0 helpful votes
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April 8th, 2020
Verified purchase

Everything was quick and easy. My daughter and I love our shapewear and will definitely be ordering more!

Date of experience: April 8, 2020

Thumbnail of user desireed45
New York
1 review
0 helpful votes
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May 12th, 2020
Verified purchase

Expensive Walmart type bras with a horrible return policy. They charge you $7 to return their subpar bras

Date of experience: May 10, 2020

Thumbnail of user shapermintr
Shapermint R. – Shapermint Rep

Hi, Desiree! Sorry you're not happy with your order and about the refund fee as well. Can you message us thru our Facebook page with your order number so we can look into it? Here's the link http://m.me/shapermint

Thumbnail of user kayl187
Georgia
1 review
0 helpful votes
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December 18th, 2020
Verified purchase

I love the fabric very smooth i had a great experience with shapemint customer service was very prompt

Date of experience: December 18, 2020

Thumbnail of user shapermintr
Shapermint R. – Shapermint Rep

Lovely to hear, Kay. We appreciate the feedback. Join our crew and be one of our Brand Ambassador. To sign up, just head on to this link: shpmint.com/ambassador

Thumbnail of user brendah572
New York
1 review
0 helpful votes
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February 4th, 2020
Verified purchase

I'm very pleased with the shapewear piece I purchased, it gives me adequate support where I need it.

Date of experience: February 4, 2020

Thumbnail of user denia1
Florida
1 review
0 helpful votes
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July 27th, 2020
Verified purchase

The minute I tried the bra on I felll in love with how comfortable and soft the material felt! High quality underwear.

Date of experience: July 27, 2020

Thumbnail of user margretp4
New Zealand
1 review
0 helpful votes
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December 20th, 2019
Verified purchase

Give me something that actually works when it first came I couldn't wait to get into it now I totally regret it

Date of experience: December 20, 2019

Thumbnail of user shapermintr
Shapermint R. – Shapermint Rep

Sorry about that, Margret. Don't worry, we may have a solution for that. Send us a DM via FB messenger with your order details, and we'll make sure someone from our Customer Care team will assist you.

Thumbnail of user meredithw24
California
1 review
0 helpful votes
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September 10th, 2019
Verified purchase

The cami was very tight and difficult to put on and take off. Also needs some type of cup within the cami.

Date of experience: September 9, 2019

Thumbnail of user shapermintr
Shapermint R. – Shapermint Rep

Oh no, Meredith! Did you follow your measurement by tape measure? We're here to help you! Send us a message via our Facebook Page or email us at hello@shapermint.com with your order details. We’d like to look into this for you.

Thumbnail of user dianav135
New York
1 review
0 helpful votes
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January 29th, 2021
Verified purchase

Definitely proceeded my expectations with the scoop cami tank fits perfectly thankyou to the rep that assisted me with the right size

Date of experience: January 29, 2021

Thumbnail of user haileec2
Idaho
1 review
0 helpful votes
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July 30th, 2020
Verified purchase

It is sooo nice! It sucks in your tummy just right! Highly recommend! I am a teen, and it's pretty great! I am sooo happy i bought this!

Date of experience: July 30, 2020

Thumbnail of user mariem605
Canada
1 review
0 helpful votes
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March 17th, 2021
Verified purchase

My experience has been positive and, while I do love them, I wouldn't call them lounge wear as they are snug.
I love the tummy control they give

Date of experience: February 13, 2021

Thumbnail of user ronih8
Australia
1 review
0 helpful votes
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May 25th, 2020
Verified purchase

Need to see my purchase in Australian dollars.
Last purchase cost me nearly double your price so your sale price is not a savingfor me.

Date of experience: May 25, 2020

Thumbnail of user shapermintr
Shapermint R. – Shapermint Rep

Hi, Roni. So sorry, but since our prices are fixed in US dollars, the price conversion in your local currency will depend on the exchange rate the day when you place the order.

Thumbnail of user sharono351
Oregon
1 review
0 helpful votes
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November 1st, 2020
Verified purchase

I wasn't sure about the straps not being adjustable but they fit good and are comfortable. I got a black one and a beige one.

Date of experience: November 1, 2020

Thumbnail of user shapermintr
Shapermint R. – Shapermint Rep

Amazing! Thanks for the sweet feedback, Sharon. Ever thought of becoming our Brand Ambassador? You’d be a great bet for sure! If you’re interested, go to this link: shpmint.com/ambassador

Thumbnail of user sharneet
Canada
1 review
0 helpful votes
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March 15th, 2021
Verified purchase

I ordered three Camis and I am so happy with the fit and the shaping. For once something sold on the net is what they say it is!

Date of experience: March 15, 2021

Thumbnail of user helenab57
Pakistan
5 reviews
0 helpful votes
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April 10th, 2022

They work with what I want and offer me the best solutions. They aren't greedy and don't try to push me to spend more money when they could.

Service
Value
Shipping
Returns
Quality

Date of experience: April 8, 2022

Thumbnail of user shapermintr
Shapermint R. – Shapermint Rep

Appreciate your sharing your feedback, Helena. You can also share the love with your family and friends. Give them $20 off and you get $20 after their first purchase using this link https://shpmint.com/7882be. ✨

Thumbnail of user lisaa902
New Jersey
2 reviews
0 helpful votes
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July 6th, 2020
Verified purchase

I was looking for something that I could wear that would hold me in, but not feel like I couldn't breath. I finally found it.

Date of experience: July 6, 2020

Thumbnail of user janetp380
Canada
1 review
0 helpful votes
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May 12th, 2020
Verified purchase

It fits exactly as advertised and doesn't curl. It arrived on the dates it was supposed to. Very comfie and not too warm to wear.

Date of experience: May 12, 2020

Thumbnail of user heatherb902
North Carolina
1 review
0 helpful votes
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January 21st, 2021
Verified purchase

I love these shapewear undies. They support in all the right places! You don't feel "squished in there", you can actually breathe!

Date of experience: January 21, 2021

Thumbnail of user shapermintr
Shapermint R. – Shapermint Rep

Yeeee! Lovely to hear that, Heather! :)

Thumbnail of user michelleb1818
Delaware
1 review
0 helpful votes
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June 11th, 2020
Verified purchase

I also truly love the "true, true high-waisted" feature! So glad I took advantage of the sale to grab a 2nd pair.

Date of experience: June 11, 2020

Thumbnail of user ellenp129
Florida
1 review
0 helpful votes
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June 15th, 2020
Verified purchase

These are the best bras I've ever bought I put them on and forget I'm wearing them they are so comfortable

Date of experience: June 15, 2020

Thumbnail of user glendap70
Australia
1 review
0 helpful votes
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January 13th, 2021
Verified purchase

When I saw it, I thought It doesn't fit me but when I tried it on oh gosh its perfectly fit to me so I was really amaze with this product. Worth it

Date of experience: January 13, 2021

Thumbnail of user bernayb
Georgia
1 review
0 helpful votes
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August 11th, 2020
Verified purchase

Great Customer Service and The product was Excellent. Cover and Control all the body that needs the support.

Date of experience: August 11, 2020

Thumbnail of user corneliak5
Germany
1 review
0 helpful votes
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November 29th, 2020
Verified purchase

I really loved to shop at Shapermint, I like the Products but I really love the customer Service. Nothing more to say.

Date of experience: November 29, 2020

Thumbnail of user shapermintr
Shapermint R. – Shapermint Rep

You’ve got us sporting big smiles, Cornelia. It means so much when our best customers share their awesome feedback. Ever thought of becoming our Brand Ambassador? You’d be a great bet for sure! If you’re interested, go to this link: shpmint.com/ambassador
Stay beautiful!

Thumbnail of user altaa6
Tennessee
1 review
0 helpful votes
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January 19th, 2021
Verified purchase

I ordered 2 different styles. The ones without the claps are smaller but still ok. Once drief they are much smaller.

Date of experience: January 19, 2021

Thumbnail of user shapermintr
Shapermint R. – Shapermint Rep

Don't worry, Alta. We can have it exchanged for FREE, if you need a different size. Just send us a DM with your order info through this link. http://m.me/shapermint We'll have it fixed for you. :)

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From the business

Shop curated shapewear styles from top-rated brands, to look and feel confident in your own skin - 100% confidence guaranteed!

Business History

Hey, we get it: we're beautiful just the way we are. But bodies are ever-changing. Some of us have post-kid tummies. A couple of us lost a ton of weight and feel self-conscious about our excess skin. Sometimes we're going through an all-you-can-eat phase. Other times, life gets in the way of our gym routines. But, mostly, our bodies are telling the story of our entire lives - and, sometimes, we're just not up for it.

Shapermint was created by these women: women who sometimes need a little (or a lot) of help to get that extra oomph in their step, to get their inner light to shine through, to be brave. And there’s no shame in that. No shame in that at all.

Company Representative

Thumbnail of user jerlr
Jerl R.
Customer Service
Typically responds within 17 days

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