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    Shapermint

Shapermint

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Overview

Shapermint has a rating of 3.3 stars from 7,345 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Shapermint most frequently mention customer service, wrong size, and comfortable bra. Shapermint ranks 2nd among Underwear sites.

  • Service
    336
  • Value
    324
  • Shipping
    349
  • Returns
    226
  • Quality
    317

This company responds to reviews on average within 17 days

Positive reviews (last 12 months): 64.5%
Positive
40
Neutral
3
Negative
19
View ratings trends
144
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How would you rate Shapermint?

Reviews (7,345)

Rating

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Reviews that mention popular keywords

customer service (1177) right size (91) shaper shorts (70) phone number (19) credit card (30) order number (12)
Thumbnail of user darlenem207
Missouri
1 review
0 helpful votes
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July 18th, 2020
Verified purchase

I love the compression of the panty, but we're a tad big. Overall, I love them And they are so comfortable!

Date of experience: July 18, 2020

Thumbnail of user shapermintr
Shapermint R. – Shapermint Rep

It is important to us that our customers are more than satisfied, Darlene. If you think we need to have this exchanged, please don't hesitate to send us a message here http://m.me/shapermint

Thumbnail of user rachelm507
Canada
1 review
0 helpful votes
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February 29th, 2020
Verified purchase

I am not completely happy with the high waisted shaper panties. I don't find they do what they are supposed to do. But I love the bras.

Date of experience: February 29, 2020

Thumbnail of user nancyt941
Indiana
1 review
0 helpful votes
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August 9th, 2020
Verified purchase

I was so happy to get a free item for replacement of one that wasn't quite right for me! And I got to keep that one, maybe I can Bless a friend!

Date of experience: August 9, 2020

Thumbnail of user ebonyd29
Kansas
1 review
0 helpful votes
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May 11th, 2020
Verified purchase

At first I really wasn't feeling it but then I fell in love with my shapermint. I just wish I would've gotten the one with the shorts.

Date of experience: May 11, 2020

Thumbnail of user patriciak296
Illinois
1 review
0 helpful votes
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July 8th, 2019
Verified purchase

Comfortable and smoothing. I bought two and I'm glad I did. It's my first experience with shapewear.

Date of experience: July 5, 2019

Thumbnail of user lindag1143
California
1 review
0 helpful votes
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May 25th, 2020
Verified purchase

Buying and receiving was very easy and quick. The product does exactly what was advertised. Wery pleased.

Date of experience: May 25, 2020

Thumbnail of user stefanih4
Ohio
1 review
0 helpful votes
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December 14th, 2020
Verified purchase

Love the fit and comfort of new bras. Having the extra bra sizer is wonderful and I love the case to wash them in.

Date of experience: December 14, 2020

Thumbnail of user corineb3
District of Columbia
1 review
0 helpful votes
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February 9th, 2020
Verified purchase

The Shapermint infomercial is 100% accurate when describing the products. Comfortable, lightweight, boosts confidence of the consumer.

Date of experience: February 9, 2020

Thumbnail of user blossomr2
California
1 review
0 helpful votes
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March 11th, 2021
Verified purchase

Placed my first order last month, needed to exchange, super easy process. Quality is excellent, placed my 2nd order right away, came super quick

Date of experience: March 11, 2021

Thumbnail of user kimv161
Michigan
1 review
0 helpful votes
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March 19th, 2020
Verified purchase

Good quality and easy to maneuver in. I dont feel like I have to fight to get them on. Will buy again in future

Date of experience: March 19, 2020

Thumbnail of user gailg187
Maryland
3 reviews
0 helpful votes
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November 26th, 2020
Verified purchase

Love this shapewear. I look smooth under my clothes. I recommend this to any woman, who wants to feel confident again in her clothes.

Date of experience: November 26, 2020

Thumbnail of user shapermintr
Shapermint R. – Shapermint Rep

Wonderful! We're glad that your shapewear made such a difference for you, Gail! We'd love to share your story to other women out there and inspire them. Be our Brand Ambassador! Sign up through this link: shpmint.com/ambassador.

Thumbnail of user susanh1672
Australia
1 review
0 helpful votes
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November 5th, 2020
Verified purchase

I have different sized breasts because of lumpectomy and the Shapermint Trukind Shaper bra gave me the most comfortable fit.

Date of experience: November 5, 2020

Thumbnail of user shapermintr
Shapermint R. – Shapermint Rep

Yassss! So happy to hear this, Susan! Ever thought of becoming our Brand Ambassador? You’d be a great bet for sure! If you’re interested, go to this link: shpmint.com/ambassador

Thumbnail of user lindav419
Illinois
1 review
0 helpful votes
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September 9th, 2020
Verified purchase

I love this shapewear! It fits great, easy on and off. I have the boy shorts and highly recommend it.

Date of experience: September 9, 2020

Thumbnail of user shapermintr
Shapermint R. – Shapermint Rep

Yasss! That’s awesome, Linda. Can you help us spread the love? Click here to join our crew and become a brand ambassador, https://shapermint.com/pages/ambassador

Thumbnail of user tiffanyd105
Michigan
1 review
1 helpful vote
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August 28th, 2019
Verified purchase

Did not have much support and was very thin it was like wearing pantyhose with very little support if any

Date of experience: August 28, 2019

Thumbnail of user shapermintr
Shapermint R. – Shapermint Rep

We're so sorry to hear about this, Tiffany. We'll be glad to further help you out. Please send your order details via our Facebook page, or email us at hello@shapermint.com. Thank you.

Thumbnail of user milliek25
Texas
1 review
0 helpful votes
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December 7th, 2020
Verified purchase

The customer support is superb, they make sure that you get the right products that fit you, reallly hassle free!

Date of experience: December 7, 2020

Thumbnail of user shapermintr
Shapermint R. – Shapermint Rep

Happy to be of help, Millie. You deserve the best. Would you like to be one of our Brand Ambassador? Know the perks and how to sign up on this link: shpmint.com/ambassador

Thumbnail of user susanj1033
Texas
1 review
0 helpful votes
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December 14th, 2020
Verified purchase

I love the quality and fit of all Shapermint products. From the high waisted shorts, and control tank top. High waisted briefs keep the rolls away.

Value
Shipping
Quality

Date of experience: December 14, 2020

Thumbnail of user shapermintr
Shapermint R. – Shapermint Rep

Glad to hear you loved them, Susan. Join our crew and be one of our Brand Ambassador. To sign up, just head on to this link: shpmint.com/ambassador

Thumbnail of user joanna69
Rhode Island
2 reviews
0 helpful votes
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January 23rd, 2021
Verified purchase

Products are great quality but the sizing is off. The lovely ladies in your pics are not fitting as comfortable as they look in your 3x.

Date of experience: January 20, 2021

Thumbnail of user shapermintr
Shapermint R. – Shapermint Rep

Let's help you get the best fit, Joann! Exchange is definitely on us! Just send us a DM with your order details here: http://m.me/shapermint. :)

Thumbnail of user tracya143
West Virginia
1 review
0 helpful votes
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March 17th, 2020
Verified purchase

Not enough spandex. The commercial to me is false advertising because it did not do what it stated it would.

Date of experience: March 12, 2020

Thumbnail of user shapermintr
Shapermint R. – Shapermint Rep

We can definitely fix that for you, Tracy. You just probably need a different brand with a higher compression level. Send us your measurements and order number, and we'll send you a new pair for free. You may simply send us a DM on Facebook using this link: m.me/Shapermint

Thumbnail of user gloriaa98
Louisiana
1 review
0 helpful votes
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October 12th, 2019
Verified purchase

When I wasn't satisfied with my first order, Shapermint went all out of their way to make sure I was Satisfied. Thank you so much Shapermint!

Date of experience: October 11, 2019

Thumbnail of user joyh182
California
1 review
0 helpful votes
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March 16th, 2021
Verified purchase

I ordered 2 camisoles and I am very pleased with them. They do what they advertise that they do! Smooth and shape all while being comfortable.

Date of experience: March 16, 2021

Thumbnail of user laurac871
Tennessee
1 review
0 helpful votes
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March 23rd, 2020
Verified purchase

Ok so Being that I never ordered this product before I was impressed on the speedy delivery the product was packaged very nicely! Supercool on returnsif it doesn't work. I'm 230lbs but mostly torso and a bit braud like a 40 B. After having my son my stomach just never was the same and so I have to always have something for supper for my back and to well look nice. So I got the shorts/tummy control a try. I ordered an xl/xxl thinking ok yea I never use a top larger than and xxl most places. Well the material is super strong and no give to form to my crazy shape. So I ordered an XXXL. They're ere super cool and sent me a different size and said keep my first one really was sweet. But ok XXL y'all I'm feeling really sad I need a XXL so I get it in a speedy time like less than a week! Awesome! But again the material is so thick and was hard to get on and yes I got in on this time but. I am so Braid the back rolled down and it was like still not as breathable as I would Like. So now I really need an XXXXL and I'm feeling like really Upset about how big that sounds! I shop at Maurices and I get an Size 1on plus size top and it's great but here I am needing a 4x I think I need a true Plus size shaper that won't make me feel so down about my size. Yes I try to eat healthy walk everyday I'm just Braud. I wish things were just more like memory foam lol stretch just like you need and stays. For all the regular girls that can find a bra easy at like pink in Victoria Secret well it's going to be true to size but as for me nope I need a real girl size.

Date of experience: March 23, 2020

Thumbnail of user shapermintr
Shapermint R. – Shapermint Rep

Hi there, Laura. Thank you for sharing your experience with us. No worries, we're sure we can get you one that works great. Exchanges to a different style and brand are free. Please send us a DM through this link http://m.me/shapermint

Thumbnail of user julietw20
Massachusetts
2 reviews
0 helpful votes
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October 13th, 2020
Verified purchase

I love my new bras. I bought all three colors. I am a 3 8D and bought the medium and they fit perfectly.

Date of experience: October 13, 2020

Thumbnail of user tammyb303
Canada
1 review
0 helpful votes
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October 29th, 2019
Verified purchase

It is a very good investment. I tried one pair, and had to buy more pairs. I even bought a cami, and that was also a good investment.

Date of experience: October 26, 2019

Thumbnail of user janaf36
Arizona
1 review
0 helpful votes
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April 1st, 2021
Verified purchase

Soft & breathable. Holds a 66-yr olds DDs just fine. So tired of pinching & underwires. These bras are just soft & comfy.

Date of experience: April 1, 2021

Thumbnail of user ritag139
Tennessee
1 review
0 helpful votes
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August 11th, 2020
Verified purchase

I ordered the Boyshort style and love it! It is comfortable and stays in place. I even wear it with shorts! Very satisfied!

Date of experience: August 11, 2020

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From the business

Shop curated shapewear styles from top-rated brands, to look and feel confident in your own skin - 100% confidence guaranteed!

Business History

Hey, we get it: we're beautiful just the way we are. But bodies are ever-changing. Some of us have post-kid tummies. A couple of us lost a ton of weight and feel self-conscious about our excess skin. Sometimes we're going through an all-you-can-eat phase. Other times, life gets in the way of our gym routines. But, mostly, our bodies are telling the story of our entire lives - and, sometimes, we're just not up for it.

Shapermint was created by these women: women who sometimes need a little (or a lot) of help to get that extra oomph in their step, to get their inner light to shine through, to be brave. And there’s no shame in that. No shame in that at all.

Company Representative

Thumbnail of user jerlr
Jerl R.
Customer Service
Typically responds within 17 days

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