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    Shapermint

Shapermint

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Overview

Shapermint has a rating of 3.3 stars from 7,345 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Shapermint most frequently mention customer service, wrong size, and comfortable bra. Shapermint ranks 2nd among Underwear sites.

  • Service
    336
  • Value
    324
  • Shipping
    349
  • Returns
    226
  • Quality
    317

This company responds to reviews on average within 17 days

Positive reviews (last 12 months): 64.5%
Positive
40
Neutral
3
Negative
19
View ratings trends
144
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How would you rate Shapermint?

Reviews (7,345)

Rating

Timeframe

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Reviews that mention popular keywords

customer service (1177) right size (91) shaper shorts (70) phone number (19) credit card (30) order number (12)
Thumbnail of user cynthiaf521
Texas
1 review
0 helpful votes
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January 4th, 2021
Verified purchase

I initially ordered 2 since i wasnt sure of how they would fix. I ordered 2xl and they are the most comfortable bras ever. I already ordered more.

Date of experience: January 4, 2021

Thumbnail of user angelap414
Michigan
1 review
0 helpful votes
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June 11th, 2020
Verified purchase

I was told order was delivered. No pkg the next day received notice pkg was sent back to sender. I have yet to receive refund

Date of experience: June 1, 2020

Thumbnail of user shapermintr
Shapermint R. – Shapermint Rep

Hi, Angela! Allow us to check your order, and make it right. Please send us a message through this link with your order number http://m.me/shapermint.

Thumbnail of user bobow2
Maryland
2 reviews
0 helpful votes
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December 14th, 2020
Verified purchase

The bra I ordered is wireless and very comfortable. It was inexpensive and works very well. I am a size 38DDD and am hooked now!

Date of experience: December 14, 2020

Thumbnail of user shapermintr
Shapermint R. – Shapermint Rep

The bras in our marketplace is truly a game changer! Join our crew and be one of our Brand Ambassador. To sign up, just head on to this link: shpmint.com/ambassador

Thumbnail of user maryamm29
Pennsylvania
1 review
0 helpful votes
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August 21st, 2020
Verified purchase

Purchase 2 times both time was disappointed with the company
1st time my item was damaged
2nd time my item tracking number had no update

Date of experience: July 22, 2020

Thumbnail of user deannal76
Texas
1 review
0 helpful votes
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June 8th, 2020
Verified purchase

I was expecting more from the tummy control and the leggings in general. I felt like the leggings were more of a thick panty hose.

Date of experience: June 8, 2020

Thumbnail of user shapermintr
Shapermint R. – Shapermint Rep

Hi, Deanna! Sorry, it wasn't what you expected. Allow us to help you get the best fit. Send us a PM with your order number on this link: http://m.me/shapermint. Thanks!

Thumbnail of user joycet109
GB
1 review
0 helpful votes
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February 19th, 2020
Verified purchase

To be honest I didn't think it would work I have tryed other's and they didn't come close to this one it really does work

Date of experience: February 19, 2020

Thumbnail of user robinh560
Florida
1 review
0 helpful votes
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January 8th, 2021
Verified purchase

I love the cami I got. There is only one problem that I have and it is the cami rolls up on me if not tucked in. Otherwise I love it

Date of experience: January 8, 2021

Thumbnail of user shapermintr
Shapermint R. – Shapermint Rep

Rolling sometime has something to do with the size or style. To better help out, please send us a chat using this link. Thanks! http://m.me/shapermint

Thumbnail of user caroln456
Massachusetts
1 review
0 helpful votes
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March 22nd, 2020
Verified purchase

I was surprised how well this bra fits. I wasn't sure that it was the right size,
But I am glad I didn't get the larger size.

Date of experience: March 22, 2020

Thumbnail of user margaritas16
Canada
2 reviews
7 helpful votes
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November 12th, 2018

Does not offer enough compression and the customer service is TERRIBLE! It has been impossible to return it!

Date of experience: November 12, 2018

Thumbnail of user shapermintr
Shapermint R. – Shapermint Rep

You probably need a larger size, Margarita. Kindly fill out this form to initiate a return or exchange request: https://returns-exchanges.shapermint.com/#/

Let us know if you have any clarification.

Have a great day and stay awesome.

Thumbnail of user sallies18
Texas
1 review
0 helpful votes
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March 3rd, 2020
Verified purchase

The bra's are okay, they don't hold me up as good as I thought they would. The all in panty does no stay up in the back.

Date of experience: March 3, 2020

Thumbnail of user tracyg223
Texas
1 review
0 helpful votes
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May 26th, 2020
Verified purchase

I dont really care for the boy shorts. Overall I really love the feel of the product and will be ordering maybe the panty the next time.

Date of experience: May 26, 2020

Thumbnail of user sherryw168
Georgia
1 review
0 helpful votes
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May 31st, 2020
Verified purchase

I am apple shaped and had hard lines around waist and back. I pulled these up and it smoothed it all out. I am so very gratedul and happy!

Date of experience: May 31, 2020

Thumbnail of user rachelh439
Canada
1 review
0 helpful votes
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October 30th, 2020
Verified purchase

I received timely, compassionate, and effective Customer service... and I am delighted with the quality and comfort of my leggings and camis!

Date of experience: October 30, 2020

Thumbnail of user shapermintr
Shapermint R. – Shapermint Rep

That’s fantastic, Rachel! We're so happy to hear that. You can also help to spread the love. Click here to join our crew and become a brand ambassador, https://shapermint.com/pages/ambassador

Thumbnail of user tonit49
GB
1 review
0 helpful votes
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July 2nd, 2019
Verified purchase

I love my shaperwear and have ordered more. I have tried a few other brands but not one has been as reliable and as comfortable as Shaperwear

Date of experience: July 2, 2019

Thumbnail of user hanane13
Texas
1 review
0 helpful votes
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March 30th, 2021
Verified purchase

I love the fit and how very comfortable my support leggings and support cami are. The material is strong and durable. Not see through. I love them!

Date of experience: March 30, 2021

Thumbnail of user shapermintr
Shapermint R. – Shapermint Rep

We knew you'd love them, Hanan! We can't wait for you to try more products soon. Stay fab!

Thumbnail of user sugarp7
New York
1 review
0 helpful votes
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July 19th, 2020
Verified purchase

It was great. It felt real comfortable, stayed in place and it held me in but it wasn't restrictive like other shapers. Love it.

Date of experience: July 19, 2020

Thumbnail of user tinad168
South Carolina
1 review
0 helpful votes
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July 9th, 2019
Verified purchase

This is the best thing I have bought lately The way it feels and fits is amazing thank u shapermint I will be buying more

Date of experience: July 6, 2019

Thumbnail of user cathyh277
Minnesota
1 review
0 helpful votes
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June 11th, 2020
Verified purchase

I know now that I need to have a size 2x instead of a 3. That will be my next move to get a size smaller.

Date of experience: June 11, 2020

Thumbnail of user nikkid87
Ohio
1 review
0 helpful votes
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November 12th, 2020
Verified purchase

At first when I put on the bralette, the straps were tight on my skin; however, the longer I wore it, the straps became very comfortable.

Date of experience: November 12, 2020

Thumbnail of user shapermintr
Shapermint R. – Shapermint Rep

Great that it turned out well, Nikki! We're just a little worried if you're totally fine with it. You may send us a message through this link: http://m.me/shapermint. Remember, we have free exchanges.

Thumbnail of user joseannl
Indiana
1 review
0 helpful votes
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May 22nd, 2020
Verified purchase

My clothes fit better and the best part is that my shapewear stays in place. I look amazing in my clothes

Date of experience: May 22, 2020

Thumbnail of user kimmieg3
Georgia
1 review
0 helpful votes
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September 10th, 2020
Verified purchase

Shapermint is the Best. The customer service is Awesome and my shapewear fits perfectly. It is so comfortable.

Date of experience: September 10, 2020

Thumbnail of user shapermintr
Shapermint R. – Shapermint Rep

Preach! Thanks for your awesome feedback, Kimmie. Can you help us spread the love? Click here to join our crew and become a brand ambassador, https://shapermint.com/pages/ambassador

Thumbnail of user irenem385
Canada
1 review
0 helpful votes
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October 18th, 2020
Verified purchase

Wore them for the first time and absolutely love them. So very comfortable and nice and high waisted

Date of experience: October 18, 2020

Thumbnail of user shapermintr
Shapermint R. – Shapermint Rep

Amazing! Thanks for the sweet feedback, Irene. Ever thought of becoming our Brand Ambassador? You’d be a great bet for sure! If you’re interested, go to this link: shpmint.com/ambassador

Thumbnail of user vickif124
Australia
1 review
0 helpful votes
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February 27th, 2020
Verified purchase

I didn't think it was going to workI then I tried it on it was totally amazing everything looks amazing on me now thank you so much

Date of experience: February 27, 2020

Thumbnail of user carenm9
New Jersey
2 reviews
0 helpful votes
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April 16th, 2020
Verified purchase

I love the cumphyness about the bra.The only thing that I don't like is that the band rolls up on me.

Date of experience: April 16, 2020

Thumbnail of user deborahk309
Connecticut
1 review
0 helpful votes
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March 24th, 2020
Verified purchase

I ordered Two shapewear from under bra to mid thighs. Also ordered two bras. The bras ran small and the shapewear slipped down.

Date of experience: March 24, 2020

Thumbnail of user shapermintr
Shapermint R. – Shapermint Rep

No worries, Deborah! We have free exchanges so send us a message on Facebook and we'll take care of you. Here's the link http://m.me/shapermint

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From the business

Shop curated shapewear styles from top-rated brands, to look and feel confident in your own skin - 100% confidence guaranteed!

Business History

Hey, we get it: we're beautiful just the way we are. But bodies are ever-changing. Some of us have post-kid tummies. A couple of us lost a ton of weight and feel self-conscious about our excess skin. Sometimes we're going through an all-you-can-eat phase. Other times, life gets in the way of our gym routines. But, mostly, our bodies are telling the story of our entire lives - and, sometimes, we're just not up for it.

Shapermint was created by these women: women who sometimes need a little (or a lot) of help to get that extra oomph in their step, to get their inner light to shine through, to be brave. And there’s no shame in that. No shame in that at all.

Company Representative

Thumbnail of user jerlr
Jerl R.
Customer Service
Typically responds within 17 days

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