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    Shapermint

Shapermint

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Overview

Shapermint has a rating of 3.3 stars from 7,345 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Shapermint most frequently mention customer service, wrong size, and comfortable bra. Shapermint ranks 2nd among Underwear sites.

  • Service
    336
  • Value
    324
  • Shipping
    349
  • Returns
    226
  • Quality
    317

This company responds to reviews on average within 17 days

Positive reviews (last 12 months): 64.5%
Positive
40
Neutral
3
Negative
19
View ratings trends
144
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How would you rate Shapermint?

Reviews (7,345)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (1177) right size (91) shaper shorts (70) phone number (19) credit card (30) order number (12)
Thumbnail of user kandyr4
New York
2 reviews
0 helpful votes
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September 3rd, 2020
Verified purchase

My new bra is soo comfortable I forget I have it on! Thank you!

Date of experience: September 3, 2020

Thumbnail of user shapermintr
Shapermint R. – Shapermint Rep

Love this, Kandy! You are highly recommended as well to be our next Brand Ambassador. You can learn more here: shpmint.com/ambassador. Thank you!

Thumbnail of user morriciam
Louisiana
1 review
2 helpful votes
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May 17th, 2020
Verified purchase

I'm putting in order to buy more yay yay I love my new look...

Date of experience: May 17, 2020

Thumbnail of user marlener106
Canada
1 review
0 helpful votes
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October 5th, 2020
Verified purchase

So very much appreciated the refund AND the fact that I could keep the second pair of briefs without the hassle of having to return them. THANK YOU!

Date of experience: October 5, 2020

Thumbnail of user shapermintr
Shapermint R. – Shapermint Rep

Your satisfaction is our topmost priority, Marlene. Stay safe and lovely!

Thumbnail of user lindac2595
Illinois
1 review
0 helpful votes
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December 10th, 2020
Verified purchase

Fits great, hoping it last a long time, so far it washes up nice.

Date of experience: December 10, 2020

Thumbnail of user shapermintr
Shapermint R. – Shapermint Rep

Great to hear that you're loving your shapewear, Linda! You can check out this link to get helpful tips in taking care of your shapewear: https://shapermint.com/blogs/news/shapewear-care-how-to-wash-how-to-wear. Thanks ad stay gorgeous!

Thumbnail of user teresaz52
Florida
1 review
0 helpful votes
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March 17th, 2021
Verified purchase

Straps to short and do not lay flat. Uncomfortable and snug using the extension.

Date of experience: March 17, 2021

Thumbnail of user shapermintr
Shapermint R. – Shapermint Rep

We'd love to make it up to you, Teresa. Good thing we're a marketplace, we can have it exchanged to what's going to work best for you for free! Slide us a DM with your order details through this link: http://m.me/shapermint

Thumbnail of user janeb669
Virginia
1 review
0 helpful votes
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July 11th, 2020
Verified purchase

Love part of my order, but part didn't work. No problem getting money back.

Date of experience: July 11, 2020

Thumbnail of user avap15
New York
1 review
0 helpful votes
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August 15th, 2019
Verified purchase

LOVE THEM... VERY COMFORTABLE... I WEAR IT ALL DAY... I BOUGHT 6/4 FOR ME AND 2 FOR MY SISTER AND SHE LOVES HERS' TOO.

Date of experience: August 14, 2019

Thumbnail of user mandyg68
Texas
1 review
0 helpful votes
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December 20th, 2020
Verified purchase

The cami is exactly what I expected! The shipping was quick and very easy to order

Date of experience: December 20, 2020

Thumbnail of user robertm3450
Nevada
1 review
0 helpful votes
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October 16th, 2020
Verified purchase

I were panty hose to sleep in and they calm my legs and are holding great

Date of experience: October 16, 2020

Thumbnail of user shapermintr
Shapermint R. – Shapermint Rep

Yiieee! Great to hear that, Robert! Stay fantastic!

Thumbnail of user almas56
California
1 review
0 helpful votes
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July 22nd, 2020
Verified purchase

Very comfortable and fits great! I've never had any shapewear that feels as awesome as this!

Date of experience: July 22, 2020

Thumbnail of user elizabethd605
Kansas
1 review
0 helpful votes
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May 27th, 2020
Verified purchase

I currently own six pairs of high waisted leggings. I love wearing them around the house..

Date of experience: May 27, 2020

Thumbnail of user marys1979
Colorado
1 review
0 helpful votes
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May 27th, 2020
Verified purchase

It fits just right and it don't squeeze my back or panty line area. Perfect fit

Date of experience: May 27, 2020

Thumbnail of user rhondaa62
Wisconsin
1 review
1 helpful vote
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October 29th, 2019
Verified purchase

Somewhat let down. The shapeware is nothing like the demonstrations that I have seen for sure.

Date of experience: October 28, 2019

Thumbnail of user shapermintr
Shapermint R. – Shapermint Rep

Oh no, Rhonda. So sorry that you felt this way. It may happen if the size were too big for you or you need more compression. We'd love to help you out. You can send us a Facebook message or email us at hello@shapermint.com. Thanks.

Thumbnail of user gaylec106
Oregon
1 review
0 helpful votes
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February 15th, 2021
Verified purchase

Very happy with the leggings abd camis. Fit is good. Website is easy to work through.

Date of experience: February 15, 2021

Thumbnail of user evec37
California
1 review
0 helpful votes
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June 5th, 2020
Verified purchase

Ordered my outfit (cami + leggings). They fit a lil snug but my shape looks great.

Date of experience: June 5, 2020

Thumbnail of user yaelh8
Canada
1 review
0 helpful votes
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January 19th, 2021
Verified purchase

I am still waiting for my exchange. My customer sevcie made it very easy and pleasant

Date of experience: January 19, 2021

Thumbnail of user shapermintr
Shapermint R. – Shapermint Rep

The pleasure is ours, Yael. DM us your order info through this link. http://m.me/shapermint We'll check the status of your exchange request, pretty.

Thumbnail of user amandad581
Texas
2 reviews
0 helpful votes
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November 4th, 2020
Verified purchase

This one is the same size as the panty but does roll down a little bit

Date of experience: November 4, 2020

Thumbnail of user shapermintr
Shapermint R. – Shapermint Rep

The sizing for each shapewear are different, Amanda. Don't worry, we have a 100% fit guarantee and free 60-day exchange. Just send us a DM at http://m.me/shapermint so our Fit Experts can help you right away. Thanks! -Viel

Thumbnail of user jj467
North Carolina
1 review
0 helpful votes
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June 20th, 2020
Verified purchase

Love no underwire! So so comfortable! I need more. Hope they will have fun colors soon.

Date of experience: June 20, 2020

Thumbnail of user sheryleh2
New York
1 review
0 helpful votes
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July 27th, 2020
Verified purchase

Bra wasn't the right one I wanted, very much appreciated that they replaced the whole order.

Date of experience: July 27, 2020

Thumbnail of user cynthias780
Illinois
1 review
0 helpful votes
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August 17th, 2020
Verified purchase

I just don't like how they keep contacting me for a rating. Over and over... sheesh

Date of experience: August 17, 2020

Thumbnail of user elizabethg1056
Australia
1 review
0 helpful votes
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March 19th, 2021
Verified purchase

All the products I've purchase are very good. Quality is great and costumer service is amazing.

Date of experience: March 19, 2021

Thumbnail of user alicec306
Idaho
1 review
0 helpful votes
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June 11th, 2020
Verified purchase

I SENT U GUYS A MESSAGE LETTER U KNOW THEY WERE TO SMALL AND I BEEN WAITING EVERY SINCE SO WILL I BE ABLE TO EXCHANGE THEM

Date of experience: June 1, 2020

Thumbnail of user shapermintr
Shapermint R. – Shapermint Rep

We're here to help you with your exchange, Alice. Please send us a message through this link with your order number http://m.me/shapermint.

Thumbnail of user lyndag63
North Carolina
1 review
0 helpful votes
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October 18th, 2019
Verified purchase

To Whom This May Concern,
Thank you, for my order, fast delivery and, I'm very pleased with my order.

Date of experience: October 15, 2019

Thumbnail of user johneetam
Texas
1 review
0 helpful votes
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October 8th, 2020
Verified purchase

Love the fit and style of leggings they give you the control to make you feel great in anything.

Date of experience: October 8, 2020

Thumbnail of user shapermintr
Shapermint R. – Shapermint Rep

We love to hear this, Johneeta. We're sure you're rocking it. Join our Brand Ambassador Program. If you're interested, please sign up here: shpmint.com/ambassador

Thumbnail of user roxannd6
Minnesota
1 review
0 helpful votes
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May 19th, 2020
Verified purchase

All I can say is it fits well, it hides the rolls and my clothes aren't as snugged

Date of experience: May 19, 2020

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From the business

Shop curated shapewear styles from top-rated brands, to look and feel confident in your own skin - 100% confidence guaranteed!

Business History

Hey, we get it: we're beautiful just the way we are. But bodies are ever-changing. Some of us have post-kid tummies. A couple of us lost a ton of weight and feel self-conscious about our excess skin. Sometimes we're going through an all-you-can-eat phase. Other times, life gets in the way of our gym routines. But, mostly, our bodies are telling the story of our entire lives - and, sometimes, we're just not up for it.

Shapermint was created by these women: women who sometimes need a little (or a lot) of help to get that extra oomph in their step, to get their inner light to shine through, to be brave. And there’s no shame in that. No shame in that at all.

Company Representative

Thumbnail of user jerlr
Jerl R.
Customer Service
Typically responds within 17 days

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