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    Shapermint

Shapermint

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Overview

Shapermint has a rating of 3.3 stars from 7,345 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Shapermint most frequently mention customer service, wrong size, and comfortable bra. Shapermint ranks 2nd among Underwear sites.

  • Service
    336
  • Value
    324
  • Shipping
    349
  • Returns
    226
  • Quality
    317

This company responds to reviews on average within 17 days

Positive reviews (last 12 months): 64.5%
Positive
40
Neutral
3
Negative
19
View ratings trends
144
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How would you rate Shapermint?

Reviews (7,345)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (1177) right size (91) shaper shorts (70) phone number (19) credit card (30) order number (12)
Thumbnail of user ronettag3
Nevada
1 review
0 helpful votes
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September 30th, 2020
Verified purchase

I feel wonderful in my shaper, it makes me feel confident and happy with the clothes I wear.

Date of experience: September 30, 2020

Thumbnail of user shapermintr
Shapermint R. – Shapermint Rep

Yasss! We're so glad you love your shapewear, Ronetta! Please, let us know if there's anything you need, okay? -

Thumbnail of user rhomal
Indiana
1 review
0 helpful votes
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February 27th, 2020
Verified purchase

I loved the product, but ordered the wrong size! But I'm losing weight so it will fit later

Date of experience: February 27, 2020

Thumbnail of user joyceb525
California
1 review
0 helpful votes
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March 12th, 2021
Verified purchase

I like the fit, the compression I only wear your underwear all else is a waste of money.

Date of experience: March 12, 2021

Thumbnail of user kellyf443
Pennsylvania
1 review
0 helpful votes
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March 13th, 2021
Verified purchase

I like them but I thought it was going to fit and support me differently than it does

Date of experience: March 13, 2021

Thumbnail of user shapermintr
Shapermint R. – Shapermint Rep

We promise 100% fit guarantee, Kelly. So, allow us to find the right style and brand that will fit you perfectly. Exchange is FREE, don't worry. DM us asap with your order details http://m.me/shapermint

Thumbnail of user jof118
Australia
1 review
0 helpful votes
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March 11th, 2021
Verified purchase

Very happy, great product. I had to exchange an item and the staff were very friendly and helpful.

Date of experience: March 11, 2021

Thumbnail of user sammyd42
Australia
1 review
0 helpful votes
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October 4th, 2020
Verified purchase

They fit comfortably and do not slide down - my hubby commented on how nice they shape my figure.

Date of experience: October 4, 2020

Thumbnail of user shapermintr
Shapermint R. – Shapermint Rep

Awesome! We're glad to hear it worked for you, Sammy. For sure you're rocking it. Join our Brand Ambassador Program. It offers awesome perks. If you're interested, sign up here: shpmint.com/ambassador

Thumbnail of user lizb292
Canada
1 review
0 helpful votes
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September 3rd, 2020
Verified purchase

I bought the underwear shape wear and they are amazing! Wish I would have bought at least two!

Date of experience: September 3, 2020

Thumbnail of user lesliem299
North Carolina
1 review
0 helpful votes
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March 17th, 2020
Verified purchase

The shipping took about a week. And had the wrong name but I finally got what I ordered.

Date of experience: March 17, 2020

Thumbnail of user katiem436
New Zealand
1 review
0 helpful votes
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November 22nd, 2020
Verified purchase

Ordered s black and a navy legging. Navy colour out of stock but no mechanism for a refund.

Date of experience: November 22, 2020

Thumbnail of user shapermintr
Shapermint R. – Shapermint Rep

Let us help you with that, Katie. Please send us a DM at http://m.me/shapermint and our Fit Experts will fix it for you right away. Thanks!

Thumbnail of user maryw1299
Illinois
2 reviews
0 helpful votes
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July 11th, 2020
Verified purchase

Great company! First pair was too large. I was promptly sent a smaller pair that is just right.

Date of experience: July 11, 2020

Thumbnail of user karens1683
Maryland
1 review
0 helpful votes
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July 13th, 2020
Verified purchase

These are the most comfortable bras ever! They don't roll at the bands and the cups fit perfectly.

Date of experience: July 13, 2020

Thumbnail of user rondrar
Texas
1 review
0 helpful votes
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March 28th, 2020
Verified purchase

Didn't pull me in as much as the ad said it would. So I feel I paid more than I should have.

Date of experience: March 28, 2020

Thumbnail of user shapermintr
Shapermint R. – Shapermint Rep

No worries, Rondra! You might need a different shapewear with more compression. Send us a message thru our Facebook page and we'll exchange your order for free! Here's the link http://m.me/shapermint

Thumbnail of user ferolb2
Montana
1 review
0 helpful votes
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July 23rd, 2020
Verified purchase

EASY ORDERING, SHIPPED ON TIME, AND THEY ARE SO COMFORTABLE, EASY TO GET ON AND OFF. THE PRICE IS NOT BAD EITHER!

Date of experience: July 23, 2020

Thumbnail of user tayb9
Pennsylvania
2 reviews
0 helpful votes
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September 16th, 2020
Verified purchase

I got a XL 200 lbs boy shorts shaper I love it looks perfect with dresses or even. A pair of shorts

Date of experience: September 16, 2020

Thumbnail of user shapermintr
Shapermint R. – Shapermint Rep

Oh, wow! Bet you look stunningly beautiful, Tay.

Thumbnail of user janetb446
Massachusetts
1 review
0 helpful votes
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December 28th, 2019
Verified purchase

I received a $10 coupon( code: shapermint) to use on my next order, BUT when I tried to use it, NO AVAIL?

Date of experience: December 28, 2019

Thumbnail of user shapermintr
Shapermint R. – Shapermint Rep

Sorry to hear about this, Janet. Let us figure it out. Please send us a message via our Facebook page, or email us at hello@shapermint.com with your order details. Thank you.

Thumbnail of user tiwannah
Texas
2 reviews
0 helpful votes
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May 6th, 2020
Verified purchase

I was fine as a cup of wine and I want to send all my friends and family to get one.

Date of experience: May 6, 2020

Thumbnail of user nancys1460
Pennsylvania
1 review
0 helpful votes
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October 15th, 2020
Verified purchase

I was unsure of my size so I spoke to an operator who was the best help I could have wanted

Date of experience: October 15, 2020

Thumbnail of user shapermintr
Shapermint R. – Shapermint Rep

That's wonderful, Nancy! You can send us your picture with your favorite outfit and shapewear, you might end up on our official Facebook or Instagram page. Stay awesome!

Thumbnail of user sharonw943
Pennsylvania
1 review
0 helpful votes
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December 13th, 2020
Verified purchase

From the minute I put it on i felt the difference of what a comfortable bra was. Like it very much

Date of experience: December 13, 2020

Thumbnail of user shapermintr
Shapermint R. – Shapermint Rep

We're happy to hear this, Sharon. Thanks for sharing your lovely feedback. Join our crew and be one of our Brand Ambassador. To sign up, just head on to this link: shpmint.com/ambassador

Thumbnail of user angelicat24
California
1 review
0 helpful votes
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March 15th, 2020
Verified purchase

I wore my shape wear all night, danced all night and I didn't have to adjust as it stayed in place!

Date of experience: March 15, 2020

Thumbnail of user colleenr372
Michigan
1 review
0 helpful votes
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September 30th, 2020
Verified purchase

Emails NEVER stop
I had to call to get them to stop
Now I'm getting emails from you
It's ridiculous even after I've called still more emails

Date of experience: August 24, 2020

Thumbnail of user shapermintr
Shapermint R. – Shapermint Rep

Oh, no. So sorry to bother you with our emails, Colleen. Don't worry, we'll have this sorted out. Please send us your email address through this link. http://m.me/shapermint We've got you.

Thumbnail of user kristyh95
Virginia
1 review
0 helpful votes
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September 26th, 2020
Verified purchase

It was an easy process to buy something I was familiar with.

Date of experience: September 26, 2020

Thumbnail of user shapermintr
Shapermint R. – Shapermint Rep

Thanks for a wonderful feedback, Kristy! Spread the love!

Thumbnail of user kareng995
Canada
1 review
0 helpful votes
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September 23rd, 2020
Verified purchase

It is so easy to buy! The site is simple and clear!

Date of experience: September 23, 2020

Thumbnail of user shapermintr
Shapermint R. – Shapermint Rep

Thanks for your feedback, Karen! Remember, we're also just a message away if you need any help or have questions.

Thumbnail of user staceyt261
California
1 review
0 helpful votes
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August 31st, 2020
Verified purchase

I purchased two bras and I so love them that I have recommended to a few friends

Date of experience: August 31, 2020

Thumbnail of user shapermintr
Shapermint R. – Shapermint Rep

Music to our ears! Be one of our Brand Ambassador and continue to spread the love, Stacey. Here's the link to check it out: shpmint.com/ambassador
Stay awesome! ❤️

Thumbnail of user magdar8
Iowa
2 reviews
0 helpful votes
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August 14th, 2020
Verified purchase

Loved the shaper I received, it fit really well I definitely recommend

Date of experience: August 14, 2020

Thumbnail of user annah628
Florida
1 review
0 helpful votes
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May 17th, 2020
Verified purchase

Love the fit and it makes my clothes fit so much better!

Date of experience: May 17, 2020

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From the business

Shop curated shapewear styles from top-rated brands, to look and feel confident in your own skin - 100% confidence guaranteed!

Business History

Hey, we get it: we're beautiful just the way we are. But bodies are ever-changing. Some of us have post-kid tummies. A couple of us lost a ton of weight and feel self-conscious about our excess skin. Sometimes we're going through an all-you-can-eat phase. Other times, life gets in the way of our gym routines. But, mostly, our bodies are telling the story of our entire lives - and, sometimes, we're just not up for it.

Shapermint was created by these women: women who sometimes need a little (or a lot) of help to get that extra oomph in their step, to get their inner light to shine through, to be brave. And there’s no shame in that. No shame in that at all.

Company Representative

Thumbnail of user jerlr
Jerl R.
Customer Service
Typically responds within 17 days

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