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    Shapermint

Shapermint

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Overview

Shapermint has a rating of 3.3 stars from 7,345 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Shapermint most frequently mention customer service, wrong size, and comfortable bra. Shapermint ranks 2nd among Underwear sites.

  • Service
    336
  • Value
    324
  • Shipping
    349
  • Returns
    226
  • Quality
    317

This company responds to reviews on average within 17 days

Positive reviews (last 12 months): 63.9%
Positive
39
Neutral
3
Negative
19
View ratings trends
144
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How would you rate Shapermint?

Reviews (7,345)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (1177) right size (91) shaper shorts (70) phone number (19) credit card (30) order number (12)
Thumbnail of user sandrah881
Illinois
1 review
0 helpful votes
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July 13th, 2020
Verified purchase

Shaper fits great, feels good wearing it and I look great

Date of experience: July 13, 2020

Thumbnail of user areebam2
Illinois
1 review
0 helpful votes
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November 25th, 2020
Verified purchase

I love wearing it it was wonderful ordering at your store

Date of experience: November 25, 2020

Thumbnail of user loisw101
Georgia
2 reviews
0 helpful votes
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July 14th, 2020
Verified purchase

Loved it. Very. Very pleased with the product will buy again

Date of experience: July 14, 2020

Thumbnail of user ghelkav
Puerto Rico
1 review
0 helpful votes
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April 5th, 2021
Verified purchase

Love it hold you in n it comfy would recommend I purchased 2 more items n love them all

Date of experience: March 19, 2021

Thumbnail of user janett153
Pennsylvania
1 review
0 helpful votes
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November 22nd, 2019
Verified purchase

Overall, the shaper works well. I had trouble with the band at the top rolling.

Date of experience: November 22, 2019

Thumbnail of user shapermintr
Shapermint R. – Shapermint Rep

Hi there, Janet. Thanks for letting us know about your experience. The band at the top shouldn't roll. Let us assist you. Please send us a message via our Facebook page, or email us at hello@shapermint.com with your order details. Thank you.

Thumbnail of user gailb498
Massachusetts
1 review
0 helpful votes
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September 25th, 2020
Verified purchase

I give it more than 5 stars I never expected to find anything like it

Date of experience: September 25, 2020

Thumbnail of user shapermintr
Shapermint R. – Shapermint Rep

Sweet! Thank you, Gail! Stay amazing!

Thumbnail of user yolandaj81
North Carolina
1 review
0 helpful votes
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March 31st, 2021
Verified purchase

I thought it would pull my stomach in but it didn't it was like underwear

Date of experience: March 31, 2021

Thumbnail of user shapermintr
Shapermint R. – Shapermint Rep

Don't worry, Yolanda. Our Fit Experts know what to recommend. Let us help you find a shapewear with higher compression to better smooth you out. DM us with your order details, so we can start a FREE exchange. http://m.me/shapermint

Thumbnail of user corag9
Georgia
2 reviews
0 helpful votes
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May 19th, 2020
Verified purchase

The items I purchased, I was very pleased with how well it fits. Very comfortable!

Date of experience: May 19, 2020

Thumbnail of user janeth867
California
1 review
0 helpful votes
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November 28th, 2020
Verified purchase

Ordering was easy, prices are great and my order came super fast and was perfect

Date of experience: November 28, 2020

Thumbnail of user shapermintr
Shapermint R. – Shapermint Rep

You've got us blushing over here, Janet. Thanks for the lovely feedback. Join our crew and be one of our Brand Ambassador. To sign up, just head on to this link: shpmint.com/ambassador

Thumbnail of user juanitac135
Georgia
2 reviews
0 helpful votes
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May 22nd, 2020
Verified purchase

Love the fit the comfort of the shapers, don't know why I waited so long.

Date of experience: May 22, 2020

Thumbnail of user lisag1225
Alabama
1 review
0 helpful votes
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September 7th, 2020
Verified purchase

I've purchased several items and I love them all. A good fit and good quality

Date of experience: September 7, 2020

Thumbnail of user shapermintr
Shapermint R. – Shapermint Rep

Preach! Thanks for your awesome feedback, Lisa. Will you help us spread the love? You can do so by joining the Brand Ambassador program that we have. You can sign up here: https://shapermint.com/pages/ambassador

Thumbnail of user jb1704
Canada
1 review
0 helpful votes
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May 25th, 2020
Verified purchase

I still have not received product. If I do at that point I will review

Date of experience: May 25, 2020

Thumbnail of user shapermintr
Shapermint R. – Shapermint Rep

Hi, J B. You can keep track of your order by creating an account on this link https://shpmint.com/smtrack. You can also reach out to us through Facebook Messenger if you need help.

Thumbnail of user debraz59
Alabama
1 review
0 helpful votes
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December 23rd, 2020
Verified purchase

The items were exactly as I expected and the customer service went above and beyond!

Date of experience: December 23, 2020

Thumbnail of user shapermintr
Shapermint R. – Shapermint Rep

Thanks for trusting us, Debra! You know, we're always looking for potential brand ambassadors to help us spread the love, and if you're interested, you can sign up through this link https://shapermint.com/pages/ambassador

Thumbnail of user lanellm1
Michigan
2 reviews
0 helpful votes
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May 28th, 2020
Verified purchase

No complaints the fit is perfect., the only complaint I had was the delivery time.

Date of experience: May 28, 2020

Thumbnail of user rosem490
Texas
1 review
0 helpful votes
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April 27th, 2020
Verified purchase

I get great service when I got the wrong size& color.
Plus great discount specials

Date of experience: April 27, 2020

Thumbnail of user michelem659
New York
2 reviews
0 helpful votes
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June 8th, 2020
Verified purchase

The absolute most comfortable bra I've ever had. Gonna get more. Love love love them

Date of experience: June 8, 2020

Thumbnail of user stephaniew806
Idaho
1 review
0 helpful votes
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February 25th, 2021
Verified purchase

I love the new bra I got. It fits very well and is very comfortable.

Date of experience: February 25, 2021

Thumbnail of user shapermintr
Shapermint R. – Shapermint Rep

Yasss! We appreciate you sharing this, Stephanie. You go, girl!

Thumbnail of user raychellc
Louisiana
2 reviews
0 helpful votes
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June 8th, 2020
Verified purchase

The bras are awesome! They fit me better than most bras and are very comfortable!

Date of experience: June 8, 2020

Thumbnail of user deboraht193
Ohio
1 review
0 helpful votes
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December 29th, 2019
Verified purchase

Everything I order through your company is amazing except when I order the wrong size

Date of experience: December 29, 2019

Thumbnail of user elvetaj
Georgia
1 review
0 helpful votes
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November 4th, 2020
Verified purchase

You don't know you have it on. Holds you in without taking your breath away.

Date of experience: November 4, 2020

Thumbnail of user shapermintr
Shapermint R. – Shapermint Rep

That’s fantastic, Elveta! We're so happy to hear that. You can also help to spread the love. Click here to join our crew and become a brand ambassador, https://shapermint.com/pages/ambassador

Thumbnail of user mollyr71
Texas
1 review
0 helpful votes
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June 13th, 2020
Verified purchase

Was very pleased with customer service, when size was too small it was quickly replaced

Date of experience: June 13, 2020

Thumbnail of user janb357
Mississippi
1 review
0 helpful votes
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June 12th, 2020
Verified purchase

It is very comfortable and soft. I love it. I would recommend to my friends.

Date of experience: June 12, 2020

Thumbnail of user denac27
North Carolina
1 review
0 helpful votes
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June 12th, 2020
Verified purchase

It was okay, takes some getting use to wearing it I would recommend to friends

Date of experience: June 12, 2020

Thumbnail of user theresas405
Massachusetts
1 review
0 helpful votes
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June 12th, 2020
Verified purchase

They fit nicely I would refer your company, and I would purchase from you again

Date of experience: June 12, 2020

Thumbnail of user amelias100
Texas
1 review
0 helpful votes
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September 20th, 2020
Verified purchase

I have order 3 items and have been disappointed they have not fit as promised

Date of experience: September 20, 2020

Thumbnail of user shapermintr
Shapermint R. – Shapermint Rep

Leave it to us, Amelia. We’re here to help. Can you message us at http://m.me/shapermint, so we can help you get the right fit?

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From the business

Shop curated shapewear styles from top-rated brands, to look and feel confident in your own skin - 100% confidence guaranteed!

Business History

Hey, we get it: we're beautiful just the way we are. But bodies are ever-changing. Some of us have post-kid tummies. A couple of us lost a ton of weight and feel self-conscious about our excess skin. Sometimes we're going through an all-you-can-eat phase. Other times, life gets in the way of our gym routines. But, mostly, our bodies are telling the story of our entire lives - and, sometimes, we're just not up for it.

Shapermint was created by these women: women who sometimes need a little (or a lot) of help to get that extra oomph in their step, to get their inner light to shine through, to be brave. And there’s no shame in that. No shame in that at all.

Company Representative

Thumbnail of user jerlr
Jerl R.
Customer Service
Typically responds within 17 days

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