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    Shapermint

Shapermint

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Overview

Shapermint has a rating of 3.3 stars from 7,345 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Shapermint most frequently mention customer service, wrong size, and comfortable bra. Shapermint ranks 2nd among Underwear sites.

  • Service
    341
  • Value
    330
  • Shipping
    353
  • Returns
    229
  • Quality
    323

This company responds to reviews on average within 17 days

Positive reviews (last 12 months): 63.9%
Positive
39
Neutral
3
Negative
19
View ratings trends
144
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How would you rate Shapermint?

Reviews (7,345)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (1177) right size (91) shaper shorts (70) phone number (19) credit card (30) order number (12)
Thumbnail of user daniellea198
Florida
1 review
0 helpful votes
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March 30th, 2021
Verified purchase

The box shorts are a great quality and fit perfect.
Excellent customer service.
Thank You

Date of experience: March 30, 2021

Thumbnail of user ethelt23
Canada
1 review
0 helpful votes
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March 29th, 2021
Verified purchase

The bra is great fits well and comfortable. Will keep you in mine when I need to reorder.

Date of experience: March 29, 2021

Thumbnail of user guadalupea40
New Jersey
1 review
0 helpful votes
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December 12th, 2020
Verified purchase

Order was delivered on time
Garments are comfortable and fit nicely

Date of experience: December 12, 2020

Thumbnail of user shapermintr
Shapermint R. – Shapermint Rep

YASSS! We're glad you received them just in time for the holiday season and loved them too! Jon our Brand Ambassador program, Guadalupe! Get the chance to be featured on our social media pages and enjoy the perks of being a Shapermint Crew! Sign up through this link: shpmint.com/ambassador. ✨❤️

Thumbnail of user joanl263
Massachusetts
1 review
0 helpful votes
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August 11th, 2020
Verified purchase

Very happy
Makes me wonder what happened to my other 3 pairs

Date of experience: August 11, 2020

Thumbnail of user janl264
California
1 review
0 helpful votes
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March 24th, 2021
Verified purchase

Good service, respectful, professional, very helpful

Date of experience: March 24, 2021

Thumbnail of user evad259
Texas
1 review
0 helpful votes
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August 3rd, 2020
Verified purchase

Its a really good quality on helping me maintain my weight loss goal

Date of experience: August 3, 2020

Thumbnail of user lindal1438
Florida
1 review
0 helpful votes
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July 30th, 2020
Verified purchase

Very comfortable. Slimming. I wear them three days a week.

Date of experience: July 30, 2020

Thumbnail of user wanitaw1
Canada
1 review
0 helpful votes
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February 23rd, 2020
Verified purchase

First pairs were see through but the next pair was great

Date of experience: February 23, 2020

Thumbnail of user asiahp
Texas
2 reviews
0 helpful votes
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July 26th, 2020
Verified purchase

Very good, no complaints, will order again some day.

Date of experience: July 26, 2020

Thumbnail of user loril329
New Jersey
1 review
0 helpful votes
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March 3rd, 2020
Verified purchase

Not happy at all. Overcharged fir shipping. Didn't fit correctly. Poor customer service.

Date of experience: February 20, 2020

Thumbnail of user shapermintr
Shapermint R. – Shapermint Rep

Sorry to hear that, Lori. Shipping is the same within the US which is $6.95. You even got a discounted price because of the promo code you used. Send us a DM on Facebook so we can send you a new pair for free. We'll also cover the shipping fee for you. Hope to hear from you soon.

Thumbnail of user dorisd145
Michigan
1 review
0 helpful votes
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November 29th, 2020
Verified purchase

My shapers live up to what was advertised. I love them all.

Date of experience: November 29, 2020

Thumbnail of user shapermintr
Shapermint R. – Shapermint Rep

Awesome feedback, Doris. Our hearts are full of love. Love that we can spread to everyone. So take a pic, flaunt it and be one of our brand ambassador! Click this link to learn more: shpmint.com/ambassador
Stay beautiful!

Thumbnail of user stellac65
New Jersey
1 review
0 helpful votes
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February 7th, 2021
Verified purchase

Great service, website and bra is the most comfortable exactly as described!

Date of experience: February 7, 2021

Thumbnail of user theresal198
Pennsylvania
1 review
0 helpful votes
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May 27th, 2020
Verified purchase

All was resolved. They are very kind and understanding. Helped me a lot

Date of experience: May 27, 2020

Thumbnail of user lindyd6
California
1 review
0 helpful votes
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December 11th, 2019
Verified purchase

Not bad, Thank you shaper mint fits my body very well

Date of experience: December 11, 2019

Thumbnail of user brookeh122
New York
1 review
0 helpful votes
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May 28th, 2020
Verified purchase

Quality items that fit comfortably. I will be placing more purchases in the future.

Date of experience: May 28, 2020

Thumbnail of user jessican418
Tennessee
1 review
0 helpful votes
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May 27th, 2020
Verified purchase

Softest, best fitting bra I've bought in many years!

Date of experience: May 27, 2020

Thumbnail of user janes809
Iowa
1 review
0 helpful votes
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May 27th, 2020
Verified purchase

Fast delivery and would purchase again, very comfy

Date of experience: May 27, 2020

Thumbnail of user deahtram
Maryland
1 review
0 helpful votes
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May 25th, 2020
Verified purchase

My undergarments are smooth, comfortable and lightweight.

Date of experience: May 25, 2020

Thumbnail of user mp488
California
1 review
0 helpful votes
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May 26th, 2020
Verified purchase

Purchased the high waist garments and no rolling here. Love them so far

Date of experience: May 26, 2020

Thumbnail of user paml179
California
1 review
0 helpful votes
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May 26th, 2020
Verified purchase

Easy ordering, quick delivery, minimal packaging. Love the fit and feel.

Date of experience: May 26, 2020

Thumbnail of user maryk1801
Texas
1 review
0 helpful votes
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October 15th, 2020
Verified purchase

The return went very well. I was satisfied by that

Date of experience: October 15, 2020

Thumbnail of user denisem882
Illinois
1 review
0 helpful votes
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October 15th, 2020
Verified purchase

I love the products because they help me look great in my clothes!

Date of experience: October 15, 2020

Thumbnail of user shapermintr
Shapermint R. – Shapermint Rep

Preach! Thanks for your awesome feedback, Denise. Can you help us spread the love? Click here to join our crew and become a brand ambassador, https://shapermint.com/pages/ambassador

Thumbnail of user cherylb850
Iowa
1 review
0 helpful votes
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September 13th, 2020
Verified purchase

Loved my item, great fit, very comfortable, and it arrived fast!

Date of experience: September 13, 2020

Thumbnail of user lindab2263
New York
1 review
0 helpful votes
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September 13th, 2020
Verified purchase

Sizes run small but they are comfortable when you get the right fit

Date of experience: September 13, 2020

Thumbnail of user erins24
Florida
2 reviews
2 helpful votes
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April 26th, 2020
Verified purchase

Wear this bra regularly. It's very comfortable and has really good coverage.

Date of experience: April 26, 2020

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From the business

Shop curated shapewear styles from top-rated brands, to look and feel confident in your own skin - 100% confidence guaranteed!

Business History

Hey, we get it: we're beautiful just the way we are. But bodies are ever-changing. Some of us have post-kid tummies. A couple of us lost a ton of weight and feel self-conscious about our excess skin. Sometimes we're going through an all-you-can-eat phase. Other times, life gets in the way of our gym routines. But, mostly, our bodies are telling the story of our entire lives - and, sometimes, we're just not up for it.

Shapermint was created by these women: women who sometimes need a little (or a lot) of help to get that extra oomph in their step, to get their inner light to shine through, to be brave. And there’s no shame in that. No shame in that at all.

Company Representative

Thumbnail of user jerlr
Jerl R.
Customer Service
Typically responds within 17 days

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