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    Shapermint

Shapermint

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Overview

Shapermint has a rating of 3.3 stars from 7,345 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Shapermint most frequently mention customer service, wrong size, and comfortable bra. Shapermint ranks 2nd among Underwear sites.

  • Service
    341
  • Value
    330
  • Shipping
    353
  • Returns
    229
  • Quality
    323

This company responds to reviews on average within 17 days

Positive reviews (last 12 months): 63.9%
Positive
39
Neutral
3
Negative
19
View ratings trends
144
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How would you rate Shapermint?

Reviews (7,345)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (1177) right size (91) shaper shorts (70) phone number (19) credit card (30) order number (12)
Thumbnail of user kimt537
Canada
1 review
1 helpful vote
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December 23rd, 2020
Verified purchase

I have never had such a great customer service experience and ended up with an awesome product!

Date of experience: December 23, 2020

Thumbnail of user shapermintr
Shapermint R. – Shapermint Rep

We're just happy that you're pleased, Kim! Would you like to help us spread the love by becoming one of our brand ambassadors? If so, please go to this link and fill out the form https://shapermint.com/pages/ambassador

Thumbnail of user jenniferw1234
Indiana
2 reviews
0 helpful votes
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December 23rd, 2020
Verified purchase

Good quality. Great customer service. This review form, however, is frustrating.

Date of experience: December 23, 2020

Thumbnail of user stephanier488
Pennsylvania
1 review
0 helpful votes
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April 8th, 2020
Verified purchase

Awesome customer service. I was able to exchange my product without hassle. Thanks

Date of experience: April 8, 2020

Thumbnail of user tashap25
Louisiana
1 review
0 helpful votes
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April 8th, 2020
Verified purchase

Make my waits looks extra small and stomach flatter love this product wow

Date of experience: April 8, 2020

Thumbnail of user janels19
Minnesota
1 review
0 helpful votes
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December 13th, 2020
Verified purchase

Everything went great! Love my new bra. It is so soft and fits well. Thank you!

Date of experience: December 13, 2020

Thumbnail of user shapermintr
Shapermint R. – Shapermint Rep

Wow! Lovely to hear that, Janel! Send us your photo and be one of our brand ambassadors. Click here https://shapermint.com/pages/ambassador for more details. Enjoy the holiday season!

Thumbnail of user tracyp372
Ohio
1 review
0 helpful votes
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December 13th, 2020
Verified purchase

Awesome customer service. They went out of their way to get me the right product

Date of experience: December 13, 2020

Thumbnail of user shapermintr
Shapermint R. – Shapermint Rep

Thank you for those sweet words from you, Tracy! Send us your photo and be one of our awesome brand ambassadors. https://shapermint.com/pages/ambassador Enjoy the holiday season, pretty!

Thumbnail of user ashleyl415
Michigan
1 review
0 helpful votes
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August 13th, 2020
Verified purchase

I love how secure the tank makes me feel it's great!

Date of experience: August 13, 2020

Thumbnail of user lornam62
Canada
1 review
0 helpful votes
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December 13th, 2020
Verified purchase

Awesome fast service
Good quality product. Would order again

Date of experience: December 13, 2020

Thumbnail of user shapermintr
Shapermint R. – Shapermint Rep

YAY! Can't wait for you to try more items, Lorna! Stay awesooome! :)

Thumbnail of user sueo71
New Zealand
1 review
0 helpful votes
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August 12th, 2020
Verified purchase

Love my shapermint leggings great quality and fit, definitely will be back

Date of experience: August 12, 2020

Thumbnail of user tiral1
Virginia
1 review
0 helpful votes
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August 5th, 2020
Verified purchase

Lovely fit. Love feeling secure when I'm wearing form fitting clothes out

Date of experience: August 5, 2020

Thumbnail of user marleney15
Pennsylvania
2 reviews
0 helpful votes
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July 30th, 2020
Verified purchase

Initially ordered a size too big but it was exchanged.

Date of experience: July 30, 2020

Thumbnail of user carolk487
Texas
1 review
0 helpful votes
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February 28th, 2020
Verified purchase

I have never received better customer service. Thank you!

Date of experience: February 28, 2020

Thumbnail of user pamalad7
Illinois
1 review
0 helpful votes
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December 3rd, 2020
Verified purchase

They are made for someone who is much taller than 5 foot 1.5 its crazy long on me.

Date of experience: December 3, 2020

Thumbnail of user shapermintr
Shapermint R. – Shapermint Rep

Good thing we are a marketplace, Pamala. We have a variety of shapewear that you can choose from. Our Fit Experts will recommend what's going to work best for you. Exchanges are free! Send us your order details through this link: http://m.me/shapermint

Thumbnail of user kandaceh9
Minnesota
1 review
0 helpful votes
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July 30th, 2020
Verified purchase

The bra did not work for me. Customer service was timely and helpful about next steps.

Date of experience: July 30, 2020

Thumbnail of user bettyl247
Virginia
1 review
0 helpful votes
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July 30th, 2020
Verified purchase

Fit is great, very comfortable, light weight. Will order more.

Date of experience: July 30, 2020

Thumbnail of user barbl114
Arizona
2 reviews
0 helpful votes
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July 27th, 2020
Verified purchase

Everything fit perfectly and I am very pleased with the quality.

Date of experience: July 27, 2020

Thumbnail of user nancyg1229
Michigan
1 review
0 helpful votes
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July 24th, 2020
Verified purchase

The comfort level is great, however if I bend over, my breasts don't stay in place.

Date of experience: July 24, 2020

Thumbnail of user shapermintr
Shapermint R. – Shapermint Rep

We can fix this and make this right, Nancy. To better help, please send us a message here http://m.me/shapermint with your order details.

Thumbnail of user joans477
Alabama
1 review
0 helpful votes
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July 24th, 2020
Verified purchase

I love the control but he bottom does not stay in place. It rolls up after a while

Date of experience: July 24, 2020

Thumbnail of user glendar70
Canada
1 review
0 helpful votes
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July 22nd, 2020
Verified purchase

Works just like I was told it would, flattens out all lumps.

Date of experience: July 22, 2020

Thumbnail of user donnak512
Illinois
1 review
0 helpful votes
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July 22nd, 2020
Verified purchase

Simple and easy to purchase thinking about getting other items

Date of experience: July 22, 2020

Thumbnail of user kiml623
Canada
1 review
0 helpful votes
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February 12th, 2021
Verified purchase

Found the bra very comfortable but does roll up and shipping to Canada took forever

Date of experience: February 12, 2021

Thumbnail of user shapermintr
Shapermint R. – Shapermint Rep

We'll take note of this so we can improve our services better, Kim. So sorry for the delay. Roll ups can be prevented by getting the right size and style! Exchange is on us! Please send us a DM with your order details here: http://m.me/shapermint so we can work on your free exchange.

Thumbnail of user gracej66
Maryland
1 review
0 helpful votes
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December 17th, 2019
Verified purchase

Wonderful, comfortable and able to eat freely with the item on,

Date of experience: December 17, 2019

Thumbnail of user viks9
Illinois
1 review
0 helpful votes
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June 2nd, 2020
Verified purchase

Nice leggings! Fit great and very good quality! Inexpensive :)

Date of experience: June 2, 2020

Thumbnail of user debbieh634
Canada
1 review
0 helpful votes
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October 22nd, 2020
Verified purchase

I ordered the bras without a wire. They are so comfortable and soft! Luv them!

Date of experience: October 22, 2020

Thumbnail of user shapermintr
Shapermint R. – Shapermint Rep

We love you too, Debbie! If you're interested in spreading the love with us, please join our brand ambassadors program! You can do that by filling out the form on this link https://shapermint.com/pages/ambassador

Thumbnail of user kerrih34
Texas
1 review
0 helpful votes
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May 31st, 2020
Verified purchase

Overall it does give a little support. I am afraid to buy another one.

Date of experience: May 31, 2020

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From the business

Shop curated shapewear styles from top-rated brands, to look and feel confident in your own skin - 100% confidence guaranteed!

Business History

Hey, we get it: we're beautiful just the way we are. But bodies are ever-changing. Some of us have post-kid tummies. A couple of us lost a ton of weight and feel self-conscious about our excess skin. Sometimes we're going through an all-you-can-eat phase. Other times, life gets in the way of our gym routines. But, mostly, our bodies are telling the story of our entire lives - and, sometimes, we're just not up for it.

Shapermint was created by these women: women who sometimes need a little (or a lot) of help to get that extra oomph in their step, to get their inner light to shine through, to be brave. And there’s no shame in that. No shame in that at all.

Company Representative

Thumbnail of user jerlr
Jerl R.
Customer Service
Typically responds within 17 days

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