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    Shapermint

Shapermint

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Overview

Shapermint has a rating of 3.3 stars from 7,345 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Shapermint most frequently mention customer service, wrong size, and comfortable bra. Shapermint ranks 2nd among Underwear sites.

  • Service
    341
  • Value
    330
  • Shipping
    353
  • Returns
    229
  • Quality
    323

This company responds to reviews on average within 17 days

Positive reviews (last 12 months): 63.9%
Positive
39
Neutral
3
Negative
19
View ratings trends
144
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How would you rate Shapermint?

Reviews (7,345)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (1177) right size (91) shaper shorts (70) phone number (19) credit card (30) order number (12)
Thumbnail of user kathyd454
New Hampshire
2 reviews
0 helpful votes
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January 27th, 2021
Verified purchase

Was very surprised at how much I liked these. So comfortable!

Date of experience: January 27, 2021

Thumbnail of user shapermintr
Shapermint R. – Shapermint Rep

We're glad you like it, Kathy! Can't wait for you to try moooore!

Thumbnail of user maryjc1
Texas
1 review
0 helpful votes
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January 27th, 2021
Verified purchase

I like the material but wish there was a little room for my breast.

Date of experience: January 27, 2021

Thumbnail of user shapermintr
Shapermint R. – Shapermint Rep

Let's have it exchanged to a different size, style or brand for free, Maryj. Just send us a DM with your order details so we can make it up to you. Here's where: http://m.me/shapermint

Thumbnail of user lisab1778
New York
1 review
0 helpful votes
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August 9th, 2020
Verified purchase

Wear it almost every day for work very comfortable and washed great

Date of experience: August 9, 2020

Thumbnail of user heidik112
Oregon
2 reviews
0 helpful votes
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August 9th, 2020
Verified purchase

These items always help me to feel better about myself! Thank you Shapermint!

Date of experience: August 9, 2020

Thumbnail of user elenab124
California
1 review
0 helpful votes
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August 9th, 2020
Verified purchase

Founding the right fit was easy. Affordable and comfortable

Date of experience: August 9, 2020

Thumbnail of user anns707
GB
3 reviews
0 helpful votes
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August 8th, 2020
Verified purchase

Just what we wanted and exactly how the description was

Date of experience: August 8, 2020

Thumbnail of user jeanniee9
Florida
1 review
0 helpful votes
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August 9th, 2020
Verified purchase

I love Shapermint. The fit is ok. Just a bit disappointed because it rolls up.

Date of experience: August 9, 2020

Thumbnail of user dianas700
Oklahoma
1 review
0 helpful votes
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April 5th, 2021
Verified purchase

The quality and value have surpassed my expectations

Date of experience: March 5, 2021

Thumbnail of user robbinr17
New Hampshire
1 review
0 helpful votes
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April 5th, 2021
Verified purchase

So quick and easy, from start to finish!
Love the new bras!

Date of experience: March 5, 2021

Thumbnail of user mariew172
Massachusetts
1 review
0 helpful votes
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February 19th, 2020
Verified purchase

These bras are the most comfortable I have ever worn. They easily fit a prosthetic.

Date of experience: February 19, 2020

Thumbnail of user laural1170
Pennsylvania
1 review
0 helpful votes
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March 6th, 2021
Verified purchase

Helpful, friendly and fixed my issue. They really want to make all customers happy.

Date of experience: March 6, 2021

Thumbnail of user debrac664
Missouri
1 review
0 helpful votes
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March 6th, 2021
Verified purchase

The fit is great. They are very soft and comfortable.

Date of experience: March 6, 2021

Thumbnail of user donnar1017
Canada
1 review
0 helpful votes
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March 7th, 2021
Verified purchase

Ordered in beginning of January and still have not received my order, nice to be ripped off!

Date of experience: March 6, 2021

Thumbnail of user shapermintr
Shapermint R. – Shapermint Rep

Whaaat? Oh, no! Sorry to hear that you still haven't received your order, Donna. We'd love to take a closer look and see what happened. Please send us a DM here: http://m.me/shapermint. We'll replace it for free!

Thumbnail of user karih81
Colorado
1 review
0 helpful votes
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November 17th, 2020
Verified purchase

I am in love with your leggings thank you, they're perfect

Date of experience: November 17, 2020

Thumbnail of user mr662
Connecticut
1 review
0 helpful votes
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December 31st, 2020
Verified purchase

This was a present for someone special. She loves them.

Date of experience: December 31, 2020

Thumbnail of user shapermintr
Shapermint R. – Shapermint Rep

Awww that's really perfect! Thank you so much for sharing and let us know if you need anything, okay? Have a good one!

Thumbnail of user jacquelinel190
GB
1 review
0 helpful votes
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July 2nd, 2020
Verified purchase

Great service. 1st pair 2 big, sent another free.
Love you all.

Date of experience: July 2, 2020

Thumbnail of user julieh997
California
1 review
0 helpful votes
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July 4th, 2020
Verified purchase

Easy ordering, nice website, Quick delivery, Comfortable and supportive bra, great experience!

Date of experience: July 4, 2020

Thumbnail of user stanab
Texas
1 review
0 helpful votes
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January 28th, 2020
Verified purchase

It's difficult to pull the back up and when you do it rolls down a bit.

Date of experience: January 28, 2020

Thumbnail of user shapermintr
Shapermint R. – Shapermint Rep

Hey there, Stana. It usually happens if the size isn't right. Don't worry; we can get you a new one for free. Send us a DM on Facebook with your order details together with your hip and waist measurement in inches, and we'll help you get the correct size. Hope to hear from you soon.

Thumbnail of user enzan1
Canada
1 review
0 helpful votes
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July 1st, 2020
Verified purchase

My shaper rolls down every once in a while, but i'm not giving up on your product just yet!

Date of experience: July 1, 2020

Thumbnail of user shapermintr
Shapermint R. – Shapermint Rep

Don't worry, Enza. A different size or style would do the trick. Exchanges are free! DM us your order details via this link: http://m.me/shapermint. Our Fit Experts are waiting to help you.

Thumbnail of user josephineg36
Australia
1 review
0 helpful votes
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January 27th, 2020
Verified purchase

Excellent item and very satisfied. I would recommend it to any of my friends.

Date of experience: January 27, 2020

Thumbnail of user phyllisr137
New Zealand
1 review
0 helpful votes
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November 16th, 2020
Verified purchase

Great and a good delivery time to nz hope my next order comes faster than the last 1 did

Date of experience: November 16, 2020

Thumbnail of user shapermintr
Shapermint R. – Shapermint Rep

Thanks for sharing your feedback, so we can forward it to our partner couriers, Phyllis. Stay safe!

Thumbnail of user georgias99
New Mexico
1 review
0 helpful votes
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November 16th, 2020
Verified purchase

Awesome fit can't even tell you have it on. I will be getting more.

Date of experience: November 16, 2020

Thumbnail of user shapermintr
Shapermint R. – Shapermint Rep

Cheers to the comfiest and best fitting bras, Georgia! We're truly happy with your feedback that we want you to become one of our Brand Ambassadors. You'd be a great fit! Here's where you can check it: https://shapermint.com/pages/ambassador

Thumbnail of user alisat20
Canada
1 review
0 helpful votes
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November 16th, 2020
Verified purchase

Love this bra, so comfy and supportive. Just wish the shoulder straps were a tad longer!

Date of experience: November 16, 2020

Thumbnail of user kathym1073
Illinois
1 review
0 helpful votes
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November 15th, 2020
Verified purchase

Very comfortable bra but straps fall off my shoulders.

Date of experience: November 15, 2020

Thumbnail of user shapermintr
Shapermint R. – Shapermint Rep

Oh, no! Allow us to help you get a FREE exchange, Kathy. Can you message us here? http://m.me/shapermint

Thumbnail of user mirelag3
Alaska
1 review
0 helpful votes
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January 28th, 2021
Verified purchase

I got this leggings a month ago, I'm gonna order more for sure.

Date of experience: January 28, 2021

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From the business

Shop curated shapewear styles from top-rated brands, to look and feel confident in your own skin - 100% confidence guaranteed!

Business History

Hey, we get it: we're beautiful just the way we are. But bodies are ever-changing. Some of us have post-kid tummies. A couple of us lost a ton of weight and feel self-conscious about our excess skin. Sometimes we're going through an all-you-can-eat phase. Other times, life gets in the way of our gym routines. But, mostly, our bodies are telling the story of our entire lives - and, sometimes, we're just not up for it.

Shapermint was created by these women: women who sometimes need a little (or a lot) of help to get that extra oomph in their step, to get their inner light to shine through, to be brave. And there’s no shame in that. No shame in that at all.

Company Representative

Thumbnail of user jerlr
Jerl R.
Customer Service
Typically responds within 17 days

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