Shapermint

After making a mistake on size of item I ordered I emailed customer service and within short time I received response and not only am I getting the right size but receiving the other one too at no charge. They really care about the customer and want the best for you

My bra purchase was a disappointment because it rolled up! The customer service tech suggested I try the next size snd she easily arranged to have it sent and for the return of the wrong size. Then new one works great!

I ordered a bra from here and when it came time to review it I was honest and I said that it was incredibly comfortable but it didn't really provide any support or shape. Someone from the company reached out to me and told me they were sending me another bra free of charge that they hoped would be better for what I needed. It was a lovely customer service experience.

I ordered several bras, and then added a discount one to my cart, because of issues with an aging iPad, the size wasn't correct.
When I received confirmation of my order I spotted the error. I immediately sent an email. The order had been processed already (quick service!) so they mailed me the correct size at no charge, it was my mistake, but they fixed it!
Also, after ordering the bras I worried about the straps (I have a long torso), but the straps were perfect!
Thank you for some comfy bras.

The product arrived quickly in pretty pink packaging, which flaunted the brand of shapewear I was buying. Some people might appreciate that; I did not. However, I was not to be dismayed as I gleefully tried on the products I purchased. I noticed a svelte improvement in my figure immediately, but would have preferred a tighter fit. Still, it worked well enough for me not to consider returning it for a smaller size.

I ordered an item for a wedding. I paid extra for faster delivery. The item had not even been shipped yet the day before the wedding. I contacted customer service because I wanted to cancel the order. Not only did I not get it in the time that they said I would, but now I am out the money I paid for faster service. I had to go and buy the item elsewhere at the last minute. Customer service never responded after multiple attempts. The wedding was days ago and I still don't have my item. And I certainly don't have a refund. I will never order from Shapermint again and I will tell everyone I know not to order from them.

I originally ordered the wrong size leggings. Customer service was quick to help me exchange them, and now that I'm in the right size, I don't want to take these things off! They wear well through work-outs, are easy to dress up and down, and are comfy to sleep in. I've worn them to work and will wear them as a base layer to go snowboarding this weekend. Basically, my one-stop shop bottom-wear.

I have not recieved my items yet, so i cannot speak to that, but the shopping experience was not good. I placed an order today for two items because I wanted to try them out before buying more. When checking out, their site kept popping up with additional promotions that I declined, when finished ordering, one of the promotions was added regardless of my declining. Since this was added as I was checking out, there is no option to confirm order or remove item. I waited for sometime to get through to cancel the item, but by the time I got through to anyone no adjustments or cancelations could be done (they only give you an hour). I apparently can return the item, but only have 60 days to do so, and given shipping times to Canada, it's 50/50 I'll even be able to do that. If I had liked the items, I would have bought more, but this experience makes me very wary about doing so

I love how the bras feel. No pinching or pulling up in back. BUT the straps have a tendency to slide off of my shoulders. This is actually an issue I have with most of my bras. I should have checked to see if you have racer backs. I'm going to look into how those strapless bras work with the sticky stuff. Maybe I can apply it to the underside of the straps.

I tried it on and it feels very secure as if it's not going to roll down. It also keep all of your imperfections smooth and in place when I tried it on with a dress. I ordered one size up than what I normally wear in panties and it is a snug fit. The exchange process is hassle free.

I have bought the shaper shorts twice and I'm so pleased! They are so comfortable, they don't roll! They tuck it all in and I can still breathe! Best part... I bought one that couldn't fit, they sent me a replacement at the snap of my fingers. I also got to keep the one that didn't fit! Lovely customer care!

I am very happy with the customer service portion of Shapermint. They really try hard to make sure the customer is totally satisfied. I now own 3 Shapermint no-wire bras. They are not all equally comfortable. The black one fits the best. The beige one is generally too tight under the arms and it feels like the straps are too short; and in order for it to not be too large around, I have to use the first hook closure, which concerns me simply because I think eventually it after many washings it will be too loose. I was surprised to find that the last hook closure on the black one was the one that provided the best fit. I am only a D cup and am not heavy, so it feels like the scoop of the neck is too high on these bras. But generally speaking, they are comfortable. I wish that they were all as comfortable as the black one!

I received my orders but they didn't fit quite right. I decided rather than to try another size I would buy something else down the road. There was an issue with my mailing label and Brianna in Customer Service went above and beyond to make it right. I am amazed and more than happy with the outcome. You have a customer for life!

First time ordering. So I ordered by the size guide. It was way way to small. So I reordered several sizes larger. It fit perfect. Was very comfortable too! I've washed it once snd so far no stretching out of fabric. Love the three hooks in the back. I just wish they came in more colored. You know girls like to feel pretty!

I think I would have preferred the boy shorts as the panties are a bit tight when I walk. I will also try the shorts in a smaller size to get a better fit around the belly area. In all, I love it cos it never rolls down and I maintain same look without making adjustments through out the day

If you ask for a refund they will charge you to ship the product back to them, even though you paid to have it shipped to you. So you are essentially covering all shipping costs by them then they take the fee right out of cost of the pants! Total bull$#*!!
Plus, the Empetua pants... are made from this really scratchy-unattractive material that rolled, which is why I sent it back. Worst. Product. And. Return. Policy. EVER!

I stumbled across this company on Social media. I read some reviews and decided to try out the shaping cami. I went by the size chart and ordered a medium. The garment is comfortable overall for about the first 30 minutes of wearing and then it rolls up constantly. To the point where I have not successfully worn the cami for more than a couple hours, then I get frustrated and change.

The website worked smoothly and I received my order in a timely manner though. I didn't explore the option of trying to exchange them for a larger size because I did order based on their size chart and received the correct item. Based on reading these reviews, my decision to not pursue an exchange is a good one.

I purchased their products more than a month ago. I have made more than one inquiry concerning the delivery of the order. I received an email saying I would heard something within a 48 hour max window. So far nothing and it's goong on 96 hours. I have received a tracking number which appears to be bogus as the number yields nothing when delivery inquiries are made.
Do Not waste your time and money on this company.

One of the bras is very comfortable but unfortunately does not offer enough support.
The second bra doesn't fit well at all but I wore it for a day therefore could not return it.
I was hoping not to wear an underwire because research has show those are not good options anymore and could contribute to issues with cancer.
Unfortunately I don't believe your products are good for large chested women. They offer comfort but not support.

I recieved my order today from Shapermint both items are ridiculous to small literally they have agents that you type with. They are making it very difficult to return these items or replace them. I'm so upset. Who has time for this doing this Corona virus ups stores are closed hard to get to a close ups in my area I will never order from them again NEVER!@@@

The bras are very comfortable, I bought 4 of them. But getting 2 and 3 emails a day is really starting to annoy me. And this is the third time I have been asked to do a review, just one question at a time! I love to give reviews on products I like but ask everything at one time don't keep sending me more review requests.

I'm 5'2" about 125 lbs. I ordered a Medium and they are too long in general and very long in the stride. During checkout, I was offered a second pair for about half price so I purchased those as well - they sent me a 4X! I returned for a size Small and I can barely get them on at all. "Shaping" is meh. I had high hopes but I much prefer the Spanx brand for comfort, fit, and shaping.

I ordered a few items from Shapermint a few weeks ago and loved everything except 1 particular bra that was too tight. I tried to reach someone through the app's return/exchange feature, but my request would not go through. I then went to their Facebook page and requested help but didn't get a response. I tried mentioning it in a survey but still no response. I couldn't figure out why no one was responding and was getting really frustrated. Yesterday I decided to try the app again and FINALLY it went through. They quickly responded, and gave me an additional credit of $6. I got the bra I liked and didn't even have to return the first one. Eventually I got fabulous results all the way around. Very happy with Shapermint and their wonderful products!