• Bookmark

    Shapermint

Shapermint

Write a Review

Overview

Shapermint has a rating of 3.3 stars from 7,345 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Shapermint most frequently mention customer service, wrong size, and comfortable bra. Shapermint ranks 2nd among Underwear sites.

  • Service
    341
  • Value
    330
  • Shipping
    353
  • Returns
    229
  • Quality
    323

This company responds to reviews on average within 17 days

Positive reviews (last 12 months): 63.9%
Positive
39
Neutral
3
Negative
19
View ratings trends
144
See all photos
How would you rate Shapermint?

Reviews (7,345)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (1177) right size (91) shaper shorts (70) phone number (19) credit card (30) order number (12)
Thumbnail of user judyl404
Canada
1 review
0 helpful votes
  • Send Message
March 18th, 2021
Verified purchase

Bra is very comfortable. Medium support. Delivery was about 2 weeks.

Date of experience: March 18, 2021

Thumbnail of user oliviam476
Arizona
1 review
0 helpful votes
  • Send Message
November 28th, 2020
Verified purchase

Fits perfectly brought another one l am planning on buying the leggings too

Date of experience: November 28, 2020

Thumbnail of user shapermintr
Shapermint R. – Shapermint Rep

We're excited for your next purchase, Olivia. We're sure you're gonna love the leggings! Would you like to be one of our Brand Ambassador? Know the perks and how to sign up on this link: shpmint.com/ambassador

Thumbnail of user lindac2818
New Zealand
1 review
0 helpful votes
  • Send Message
March 17th, 2021
Verified purchase

Prompt shipment, happy with purchases. I would gladly recommend.

Date of experience: March 17, 2021

Thumbnail of user sarahs1974
Kentucky
1 review
0 helpful votes
  • Send Message
November 28th, 2020
Verified purchase

Customer service will help in any way possible if you have questions or concerns.

Date of experience: November 28, 2020

Thumbnail of user shapermintr
Shapermint R. – Shapermint Rep

You made our hearts melt, Sarah. Thanks for the lovely feedback. If you need us, we're a message away on this link: http://m.me/shapermint

Thumbnail of user monicab436
Texas
1 review
0 helpful votes
  • Send Message
March 18th, 2021
Verified purchase

I'm enjoying my purchase. I really liked the extension piece.

Date of experience: March 18, 2021

Thumbnail of user jacintah6
Canada
1 review
0 helpful votes
  • Send Message
March 17th, 2021
Verified purchase

Easy to navigate the site and quick delivery, everything was as promised

Date of experience: March 17, 2021

Thumbnail of user barbarat636
Missouri
4 reviews
0 helpful votes
  • Send Message
March 17th, 2021
Verified purchase

They came quickly and are perfect. Will order two more next week

Date of experience: March 17, 2021

Thumbnail of user kimj391
Minnesota
1 review
0 helpful votes
  • Send Message
March 19th, 2021
Verified purchase

Good customer service after first order was too small.

Date of experience: March 19, 2021

Thumbnail of user shapermintr
Shapermint R. – Shapermint Rep

Lean on, Kim. We promise 100% fit guarantee, so we'll not give up on you. DM us with your order details, so we can exchange it with the perfect style and size that will suit you better. Here's the link. Http :// m. Me/shapermint

Thumbnail of user elspethm3
Canada
1 review
0 helpful votes
  • Send Message
April 5th, 2021
Verified purchase

These bras are so comfortable and the service is excellent.

Date of experience: March 17, 2021

Thumbnail of user carlap186
Canada
1 review
0 helpful votes
  • Send Message
March 17th, 2021
Verified purchase

Stays put no sliding down, perfect fit. Good quality product, best leggings ever.

Date of experience: March 17, 2021

Thumbnail of user jennyb309
California
1 review
0 helpful votes
  • Send Message
March 18th, 2021
Verified purchase

So happy I found this bra. It's completely comfortable and fits perfectly.

Date of experience: March 18, 2021

Thumbnail of user carolec322
Canada
2 reviews
0 helpful votes
  • Send Message
March 19th, 2021
Verified purchase

Happy with my purchase and didn't wait long for delivery

Date of experience: March 19, 2021

Thumbnail of user amandaa771
Missouri
1 review
0 helpful votes
  • Send Message
March 20th, 2021
Verified purchase

Everything was smooth and the product arrived on time

Date of experience: March 20, 2021

Thumbnail of user sharonp742
Canada
1 review
0 helpful votes
  • Send Message
July 8th, 2020
Verified purchase

Well, I do like them but the only problem I had was, I have a short body so it's very long on me.

Service
Value
Shipping
Returns
Quality

Date of experience: July 8, 2020

Thumbnail of user shapermintr
Shapermint R. – Shapermint Rep

We know how to fix this, Sharon. Please send us a PM via FB messenger, so we can help you with a free exchange. Here's the link. m.me/shapermint

Thumbnail of user sandraz199
Texas
1 review
0 helpful votes
  • Send Message
November 29th, 2020
Verified purchase

Me emocione viendo las ofertas y decidi comprar porq en otro sitio tuve problemas asi que llegue con uds. Mi experiencia ha sido buena en cuanto a los productos... pero ha habido errores como mandar una panty manchada q me reenviaron cosa q agradezco y ahora no llego mi bolsa de regalo q venia con la compra q hice... el servicio al cliente muy bueno... en cuanto a los paquetes recibidos solo el primero me encanto como q diga ya llegue honey... q te manden folleto es muy bueno para conocer mas productos y laa calcomanias muy motivantes en estos tiempos... algo q recomiendo no dejen de mandar los folletos y calcomanias se siente feo solo recibir el paquete de productos y de vez en cuando hagan envio gratis con cualquier compra... gracias por escucharme... sandra zamora...

Date of experience: November 29, 2020

Thumbnail of user shapermintr
Shapermint R. – Shapermint Rep

Thank you for your feedback, Sandra. If you need us, you can send us a message on this link http://m.me/shapermint anytime.

Thumbnail of user nadjag4
North Carolina
1 review
0 helpful votes
  • Send Message
March 10th, 2021
Verified purchase

Todas las piezas que he comprado han sido de gran satisfaccion. Siempre compro una talla sobre la mia. Aun asi, hace su trabajo. Comprime comodamente y no se marca bajo la ropa. La calidad de la tela es optima!

Date of experience: March 10, 2021

Thumbnail of user rosag47
Arizona
1 review
0 helpful votes
  • Send Message
August 9th, 2019
Verified purchase

Estoy satisfecha con los mallones, me siento cómoda con ellos. El único problema es que no me los puedo poner así solos por qué están transparentes de la parte de las pompis. Confeccionen uno que levante glúteo pero que no se han transparentes.

Date of experience: August 6, 2019

Thumbnail of user rosalindaa6
Illinois
1 review
0 helpful votes
  • Send Message
October 22nd, 2020
Verified purchase

Estoy muy decepcionada porque este producto es como muchos otros, se enrolla y te hace sentir incómoda, ya que no se ajusta a tu piel en el área de donde tiene que pegar.

Date of experience: October 21, 2020

Thumbnail of user shapermintr
Shapermint R. – Shapermint Rep

Got your back by our 100% fit guarantee and free exchange within 60 days, Rosalinda. Just DM us at http://m.me/shapermint and our Fit Experts will fix this for you. Thanks!

Thumbnail of user chantall40
Canada
1 review
0 helpful votes
  • Send Message
September 3rd, 2020
Verified purchase

Il y a eu erreur dans ma commande au départ et ils n'ont pas hésité à me retourner le bon item sans frais et sans que je retourne l'article qui était en erreur

Date of experience: September 3, 2020

Thumbnail of user shapermintr
Shapermint R. – Shapermint Rep

WOW! Music to our ears, Chantal! Thank you for letting us help you as well. Stay fantastic!

Thumbnail of user alexandrib
North Carolina
1 review
0 helpful votes
  • Send Message
December 19th, 2019
Verified purchase

Después que me cobraron la mercancía. Sólo me llegó una parte. La otra dijeron que se había agotado... Ni me dicen cuando me la van a enviar y no me han rembolsado en dinero.

Date of experience: December 19, 2019

Thumbnail of user shapermintr
Shapermint R. – Shapermint Rep

Sorry to hear that, Alexandri. We have already processed the refund for the item Truekind Daily Comfort Wirefree Shaper Bra Black / 3XL. You should receive an email shortly. It will take 5-10 business days to show up in your account. Let us know if you need further assistance.

Thumbnail of user mireyac8
California
1 review
0 helpful votes
  • Send Message
March 4th, 2021
Verified purchase

I have 2 pairs of leggings I bought and don't fit how I imagined they would.

Date of experience: March 4, 2021

Thumbnail of user shapermintr
Shapermint R. – Shapermint Rep

We understand how upsetting this can be, Mireya. Let's get you the best fit. It's on us! Please send us a DM with your order details and we'll take care of it. Here's the link: http://m.me/shapermint.

Thumbnail of user edlynp1
Pennsylvania
1 review
0 helpful votes
  • Send Message
October 28th, 2020
Verified purchase

Me encanta la calidad del material. Aunque me gustaria mas que me sosteniera mas el estomago osea me apretara un poco mas. Y el Envio un poco mas rapido aun estoy Esperanto mi segundo pedido

Date of experience: October 28, 2020

Thumbnail of user florenciad2
Florida
1 review
0 helpful votes
  • Send Message
March 30th, 2021
Verified purchase

Mi experiencia es buena mis caderas son abultadas, el short es corto y se me sube cada rato pero en general son muy buenas y rápida la entrega

Date of experience: March 30, 2021

Thumbnail of user shapermintr
Shapermint R. – Shapermint Rep

Hearing that you had a great experience with our services and products is the best thing we could hope for, Florencia! It means everything to us. Share the love to your family and friend too. Give them 20% off, and you get $20 after their first purchase. Here's how: https://shapermint.com/pages/share2?traffic_source=cs_social.

Thumbnail of user luzi8
Florida
1 review
0 helpful votes
  • Send Message
May 8th, 2020
Verified purchase

Me quedo un poco grande en la parte de atrás, la próxima vez tengo que comprar un tamaño menos del sugerido

Date of experience: May 8, 2020

Thumbnail of user araisa
Colorado
1 review
0 helpful votes
  • Send Message
March 4th, 2021
Verified purchase

Me encantan los productos y su calidad, el confort y sobre todo tal y como se describe cada articulo, lo recomiendo

Date of experience: March 4, 2021

Thumbnail of user shapermintr
Shapermint R. – Shapermint Rep

Yay! Love hearing this, Arais! Thank you! Keep safe!

Sitejabber for Business

Gain trust and grow your business with customer reviews.

From the business

Shop curated shapewear styles from top-rated brands, to look and feel confident in your own skin - 100% confidence guaranteed!

Business History

Hey, we get it: we're beautiful just the way we are. But bodies are ever-changing. Some of us have post-kid tummies. A couple of us lost a ton of weight and feel self-conscious about our excess skin. Sometimes we're going through an all-you-can-eat phase. Other times, life gets in the way of our gym routines. But, mostly, our bodies are telling the story of our entire lives - and, sometimes, we're just not up for it.

Shapermint was created by these women: women who sometimes need a little (or a lot) of help to get that extra oomph in their step, to get their inner light to shine through, to be brave. And there’s no shame in that. No shame in that at all.

Company Representative

Thumbnail of user jerlr
Jerl R.
Customer Service
Typically responds within 17 days

How do I know I can trust these reviews about Shapermint?

  • Sitejabber’s mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members
Have a question about Shapermint?