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    Shapermint

Shapermint

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Overview

Shapermint has a rating of 3.3 stars from 7,343 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Shapermint most frequently mention customer service, wrong size, and comfortable bra. Shapermint ranks 2nd among Underwear sites.

  • Service
    335
  • Value
    324
  • Shipping
    349
  • Returns
    225
  • Quality
    317

This company responds to reviews on average within 16 days

Positive reviews (last 12 months): 65.6%
Positive
40
Neutral
3
Negative
18
View ratings trends
141
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How would you rate Shapermint?

Reviews (7,343)

Rating

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Reviews that mention popular keywords

customer service (1175) right size (91) shaper shorts (69) phone number (19) credit card (29) order number (12)
Thumbnail of user julieb1182
California
1 review
0 helpful votes
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April 9th, 2020
Verified purchase

On the whole, a good experience, it is a easy wear bra, will probably order more. I don't see why you have to jam the internet with ads after you buy something. Had to inscribe to get away

Date of experience: April 9, 2020

Thumbnail of user carolynl301
France
1 review
0 helpful votes
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January 4th, 2021
Verified purchase

Purchased a bra. It arrived well-packaged and on time. It is very comfortable to wear but does not give me the same shape that an under-wired bra gives and tends to flatten my figure.

Date of experience: January 4, 2021

Thumbnail of user shapermintr
Shapermint R. – Shapermint Rep

Worry not, Carolyn. We're sure that there's something in our marketplace that would work better. Exchange is on us. DM us your order details via this link: http://m.me/shapermint

Thumbnail of user beths514
Pennsylvania
1 review
0 helpful votes
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April 29th, 2020
Verified purchase

I was hesitant about purchasing online, wondering how the fit would be. Let me just say I truly LOVE these leggings! They have exactly the right amount of stretch and the fit is great!

Date of experience: April 29, 2020

Thumbnail of user carolm956
New Mexico
1 review
0 helpful votes
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May 8th, 2020
Verified purchase

I purchased several bras and used the sizing as recommended - the band is very tight (not snug!) Since I'm losing weight, it isn't an issue but of other shoppers, it might be an issue

Date of experience: May 8, 2020

Thumbnail of user lisap1456
Massachusetts
1 review
0 helpful votes
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March 13th, 2021
Verified purchase

I bought 2 pairs. They are very comfortable, not too much compression. They sit high on the waist. I do have to pull them up here and there during a workout but not too bad. I would recommend.

Date of experience: March 13, 2021

Thumbnail of user karenb2141
Canada
1 review
0 helpful votes
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January 21st, 2021
Verified purchase

Love everything I e ordered so far. I have had gastric bypass, and I have lots of extra skin. This product makes me feel better about my body, makes me look like just an average woman. It's amazing.

Date of experience: January 21, 2021

Thumbnail of user shapermintr
Shapermint R. – Shapermint Rep

We're so honored to be part of those awesome results in you, Karen. We hope that you're doing fine now, pretty. Always remember that we're just a DM away if you need help. http://m.me/shapermint

Thumbnail of user jessicam2024
North Carolina
1 review
0 helpful votes
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February 1st, 2021
Verified purchase

The two bras I purchased are very comfortable, except the straps continually fall off my shoulders. I was hoping this product would be the one that would finally work, but alas, no such luck.

Date of experience: January 28, 2021

Thumbnail of user shapermintr
Shapermint R. – Shapermint Rep

Glad that loved how comfortable they are, Jessica. No worries, you are still in luck. Let's have it exchanged for FREE so that you can get the best fit. Just send us a DM of your order details on this link, and we'll make it right. http://m.me/shapermint.

Thumbnail of user melaniep185
Georgia
1 review
0 helpful votes
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March 3rd, 2021
Verified purchase

Great products and prices. Wonderful customer service. This company has you covered for comfortable products that will complement you body type. Worth a try

Date of experience: January 30, 2021

Thumbnail of user maryw3219
North Carolina
1 review
3 helpful votes
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September 10th, 2022

Poor quality, cheap, thin, no spandex. NEVER order from this company. Wal-Mart has better shapewear. No live customer service. I was on hold for over an hour.

Tip for consumers:
Better quality

Products used:
None

Service
Value
Shipping
Returns
Quality

Date of experience: September 10, 2022

Thumbnail of user shapermintr
Shapermint R. – Shapermint Rep

Really sorry to hear about your experience, Mary. DM us here, and we'll help you find your perfect match. https://m.me/Shapermint?ref=w15260442

Thumbnail of user aliciah188
Michigan
1 review
0 helpful votes
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July 31st, 2020
Verified purchase

I love these shapewear I brought 3 different kind wore one so far & I tell you it made me look good on my dress! Can't wait to wear the other two thanks!

Date of experience: July 31, 2020

Thumbnail of user deannep9
Minnesota
1 review
0 helpful votes
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September 11th, 2020
Verified purchase

If you experience any problems with your purchase, the customer service is unbeatable. The camis are very comfortable and great under sheer tops or when layering

Date of experience: September 11, 2020

Thumbnail of user shapermintr
Shapermint R. – Shapermint Rep

Yasss! So happy to hear this, Deanne! You can DM your pic to us with your favorite outfit and shapewear on. You might end up on our official Facebook or Instagram page.

Thumbnail of user pamelaw867
Canada
2 reviews
0 helpful votes
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March 17th, 2021
Verified purchase

From placing order easy Peasy to receiving product quality fit perfect!
So great to have now a control legging and shareware in future orders
Thank u Shapermint you are a life saver for every figure

Date of experience: March 17, 2021

Thumbnail of user cherylf223
Pennsylvania
1 review
0 helpful votes
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May 18th, 2020
Verified purchase

Fit as expected like pantyhose. A little saggy in the crotch but worked well as compression pants. I'm on my feet a lot at work. Leg pain better after wearing them all night.

Date of experience: May 18, 2020

Thumbnail of user barbarat715
Tennessee
1 review
0 helpful votes
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December 16th, 2020
Verified purchase

Fast delivery, great customer service! I will reorder, but next time a size up, charts run small. If they hadn't sent an extension, I would've had to return. Good quality, love it!

Date of experience: December 16, 2020

Thumbnail of user deniser281
Mississippi
1 review
0 helpful votes
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May 23rd, 2020
Verified purchase

All the items I've ordered is still to small. Except my high waisted Panties. They actually fix. I happy with them. But the leggings an Shorts are too tight.

Date of experience: May 23, 2020

Thumbnail of user shapermintr
Shapermint R. – Shapermint Rep

Don't worry, Denise! We can exchange your order to a different size for free. Just message us through Facebook Messenger so we can do that. Here's the link http://m.me/shapermint

Thumbnail of user susans1088
GB
1 review
0 helpful votes
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July 4th, 2019
Verified purchase

Couldn't be more pleased with customer service after ordering the wrong size. They sorted this out via email and were so speedy and polite. Wonderful, would definitely recommend them.

Date of experience: July 4, 2019

Thumbnail of user tamicoh
Pennsylvania
1 review
0 helpful votes
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October 15th, 2020
Verified purchase

Just as my first experience I couldn't be more pleased with my purchases. They truly are the worlds most comfortable bras. Once again thanks a million..

Date of experience: October 15, 2020

Thumbnail of user shapermintr
Shapermint R. – Shapermint Rep

You rock, Tamico! Thanks for this awesome feedback. Strike a pose now and make sure to unleash the top model in you, we’d love to feature you on our social media pages. Can’t wait! Click this link to learn more: shpmint.com/ambassador

Thumbnail of user jenniferb1869
North Carolina
1 review
0 helpful votes
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October 16th, 2020
Verified purchase

Simply amazing. Fit is perfect. Created control and shape in all the right smooshy places. Love! And definitely want to try other styles for my needs.

Date of experience: October 16, 2020

Thumbnail of user pattym217
Oklahoma
1 review
0 helpful votes
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May 4th, 2020
Verified purchase

Great customer service. If I get something that doesn't fit they are always willing to exchange it or give a refund. The quality of their products are very good. Thanks Shapermint.
Patty McCraw

Date of experience: May 4, 2020

Thumbnail of user lindab2664
Australia
1 review
0 helpful votes
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January 26th, 2021
Verified purchase

Quick delivery to Australia. Very very comfortable. Holds everything in haha! Nice detail at the ankle ie a small cuff. Finishes them off nicely. Excellent fabric.

Date of experience: January 26, 2021

Thumbnail of user earlettem
New Mexico
1 review
0 helpful votes
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January 25th, 2021
Verified purchase

It was super easy to order from the app or site. Added bonus... the shaping camis I ordered smooth me out without squeezing too hard. Very comfortable all day & the compliments don't hurt either LOL!

Date of experience: January 25, 2021

Thumbnail of user ashtend
Wisconsin
1 review
0 helpful votes
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July 23rd, 2020
Verified purchase

The shapewear I ordered is amazing! It fits perfectly. It doesn't roll up. This product makes me feel comfortable in my clothes after having two children.

Date of experience: July 23, 2020

Thumbnail of user mollys229
California
3 reviews
0 helpful votes
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March 4th, 2021

Saw here some very beautiful designs. Couldn't make up my mind whether to order or not, but went all in in the end. No regrets, all clothes arrived perfectly sized and tailored.

Service
Value
Shipping
Returns
Quality

Date of experience: March 3, 2021

Thumbnail of user shapermintr
Shapermint R. – Shapermint Rep

We can just imagine how good you look on your outfits, Molly! Rock on, girl and see you on your next purchase.

Thumbnail of user carolynm607
Canada
1 review
0 helpful votes
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February 2nd, 2020
Verified purchase

I have purchased 5 Shapermint products and love each one. They are excellent quality. Highly recommend... customer service is excellent! Carolyn MacDonnell

Date of experience: February 2, 2020

Thumbnail of user thandif
New York
1 review
0 helpful votes
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July 5th, 2020
Verified purchase

I am very please with first purchase with Shapermint, being very cautious about ordering online but after reading the reviews from other satified customers, it was worth every penny thank you.

Date of experience: July 5, 2020

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From the business

Shop curated shapewear styles from top-rated brands, to look and feel confident in your own skin - 100% confidence guaranteed!

Business History

Hey, we get it: we're beautiful just the way we are. But bodies are ever-changing. Some of us have post-kid tummies. A couple of us lost a ton of weight and feel self-conscious about our excess skin. Sometimes we're going through an all-you-can-eat phase. Other times, life gets in the way of our gym routines. But, mostly, our bodies are telling the story of our entire lives - and, sometimes, we're just not up for it.

Shapermint was created by these women: women who sometimes need a little (or a lot) of help to get that extra oomph in their step, to get their inner light to shine through, to be brave. And there’s no shame in that. No shame in that at all.

Company Representative

Thumbnail of user jerlr
Jerl R.
Customer Service
Typically responds within 16 days

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