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Shapermint has a rating of 3.3 stars from 7,343 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Shapermint most frequently mention customer service, wrong size, and comfortable bra. Shapermint ranks 2nd among Underwear sites.
This company responds to reviews on average within 16 days
I am in love with this shapewear. As a plus size woman it really helps to hold me in and with the high waist I also noticed a lot less back pain. I plan to buy more when they are on sale again.
Date of experience: July 6, 2019
For the first time in years I feel so sexy. I've always had the curves, and still do. Since I picked up weight I started wearing loose clothes. Now I can wear curvey outfits again.
Date of experience: March 30, 2020
I am really satisfied either my undergarment. I bought 3 high waist panty shaper and was amazed that I didn't have to pull them up once! They don't roll or slip down. I love that!
Date of experience: July 2, 2019
The 2-pak of "the most comfortable bras in the universe" don't fit and not very comfortable. I'm not sure what to do. Can I exchange for larger or is this style of bra just not for me. Help!
Date of experience: July 22, 2020
It's so easy to purchase Shapermint products and get them! It also doesn't hurt that they are so understanding if you need to exchange something or just want to return it.
Date of experience: September 9, 2020
The item was not what I expected so they kindly are sending me replacements x2. I still have not got the replacement items yet but an due they will be great
Date of experience: November 24, 2020
Glad we were able to help, Sonia. If you have questions about it please send us a message through this link: http://m.me/shapermint
Absolutely love the bras and the leggings. I had trouble with sizing initially (the brand runs small) and it was a cinch to get my correct size. Great product, great value.
Date of experience: April 7, 2021
Your awesome feedback got us sporting big smiles, Blanca! Keep spreading the love. Stay awesome!
I just wanted everyone to know the customer service at Shapermint is awesome. I received quality care and up front attention with out being stressed. Just know that are the best.
Date of experience: October 6, 2020
We’d love to continue providing great service to awesome customers like you, Vivion. Thank you and stay safe!
This company is always on top of there orders no matter what. Customer is always updates with the latest information be order status or tracking information. I will be definitely back!
Date of experience: August 17, 2020
Thank you and we highly appreciate your feedback, Mary. Help us spread the love and join our Brand Ambassador Program. Here: shpmint.com/ambassador
Your guys/gals rock! You reached or to make sure I was satisfied and was speedy with replacement right away. And with a smile I could hear in the emails! Thanks again!
Date of experience: February 10, 2021
Very pleased with this purchase does everything it claims to do and more. I have had comments about my weight reduction. Even though I only had put my shaper on I am fed going to be a repeat costumer
Date of experience: February 22, 2021
That's a lie, I bought them 3 times. The leggings and the camera are so comfortable and flattering I had to go back for more and then get my daughter some.
Date of experience: November 2, 2020
Wow! Thanks for your orders, Bobbi! How about becoming one of our brand ambassadors to help us spread the love? If that's something you would like to do, please fill out the form from this link https://shapermint.com/pages/ambassador
I wanted to try the shapermint as I just had a baby want to fit smoothly in my dresses, this product is made in China their plus sizes fit medium sizes IF YOU WEIGH MORE THEN 165 POUNDS FORGET IT FIND PRODUCT THAT FITS, this thing fits like a tight band that cuts off oygen.
Date of experience: May 17, 2020
Hi, Farah. Sorry, you feel that way. No worries, we're here to help you get the right shapewear. Exchanges are free. Just send us a message through this link http://m.me/shapermint.
I ordered by two pieces and noticed after that the order was in USD not CND. When I called back 40 minutes later I was told that it was to late and that the hour was up so I could not cancel, even though I copied and pasted the time that my initial call was placed. When I stated that the amt was in USD I was told that if my credit card was Canadian that the amount show on my receipt would be in those dollars. Well guess what when my bill came through it was in USD not Canadian. I then placed another call to support and there was nothing they could do even though it was the same agent I spoke to before and even copied and paste the initial correspondence. Never again will I order from this company. My purchase order is Order No.:#SM*******
Order Date: Sep 12,2022
Tip for consumers:
Buyer beware
Products used:
pants and cami
Date of experience: September 21, 2022
We're sorry you have to go through all these, Deb. Give us a chance, and DM us here. http://m.me/shapermint
Let's sort this out together.
I ordered the combo pack, beige and black, of the high waisted shaper shorts. They are great! They stay in place when doing all activities. I highly recommend these products.
Date of experience: July 13, 2020
I was afraid because all the reviews keep saying the costumer service was bad, but I've got my product in time and I really loved it! Everything deliver as expected!
Date of experience: November 8, 2018
Thank you, Ashley. Don't hesitate to send us a message in case you need further assistance.
This is the shapewear that every woman should own. Shapermint is nothing like the "girdles" of old. Females of all ages can appreciate looking smooth and polished in their garments.
Date of experience: July 3, 2019
Easy to shop. The size chart gives you the right info.
Shippping is quick given the delay with postal delivery.
The product bought fits perfectly and I will buy again
Date of experience: January 27, 2021
I never received my purchase only emails wanting me to give a review on something I never received... I sent a picture with nothing in it they emailed me back saying I see you received your purchase WHAT PURCHASE... I think it's fake and the shaper isn't what they say it is...
Date of experience: July 12, 2020
I'm a 60 year old woman with cancer and a long history of back trouble, I'm also very endowed, and was a bit skeptical about this product, worried about the support of it, I have now purchased two of these, and I absolutely LOVE them, the comfort is amazing, I no longer have an underwire digging into me and that's pretty great!
Date of experience: November 22, 2020
Hearing that you had a great experience is the best thing we could hope for, Brenda. Strike a pose now and make sure to unleash the top model in you, we’d love to feature you in our social media pages. Can’t wait! Click this link to learn more: shpmint.com/ambassador
Only thing I'm disappointed in is that the band under the bra. It wants to ride up on my ribs cage. It won't stay down so therefore I have to keep pulling it down.
Date of experience: March 5, 2021
Oh, no. Don't worry, Brenda. We'll have this sorted out. Perhaps a different size or style would help. DM us your order info. http://m.me/shapermint We'll check this for you.
I just happened to see an ad for this bra on FaceBook and it looked good so I ordered it. So comfortable, slight padding which hides a lot, totally in love with this bra.
Date of experience: February 16, 2021
One of the order does not keep up as they advertise it. It keep on rolling down the stomach and create rolls around the stomach which cause hard to breathe for after a while.
Date of experience: August 14, 2019
Hello there, Ney. We're sorry to hear that your shapewear keeps on rolling down. It happens if the size was not right. Let us help you! Please send us a Facebook message with the information on the issue you’re experiencing and the order details, we would love to help you out!
This is NOT a girdle! The fabric is soft, flexible and allows you to move without restrictions. Yet, it holds all the "extra" into form and restores your confidence about your body. Thank you!
Date of experience: June 1, 2020
I love my true kind bra so much feels Soo comfortable and give u support. I'm using it as a nursing bra it works for me. And bought more to give away as gifts.
Date of experience: November 26, 2020
Oh wow! Such a wonderful experience you had right there, Zahira! We're sure that a lot of women will be inspired by your stories. We'd love to have you as our next Brand Ambassador! Just head over to this link to learn more: shpmint.com/ambassador! Looking forward to have you as one of our Shapermint Crew!
Shop curated shapewear styles from top-rated brands, to look and feel confident in your own skin - 100% confidence guaranteed!
Hey, we get it: we're beautiful just the way we are. But bodies are ever-changing. Some of us have post-kid tummies. A couple of us lost a ton of weight and feel self-conscious about our excess skin. Sometimes we're going through an all-you-can-eat phase. Other times, life gets in the way of our gym routines. But, mostly, our bodies are telling the story of our entire lives - and, sometimes, we're just not up for it.
Shapermint was created by these women: women who sometimes need a little (or a lot) of help to get that extra oomph in their step, to get their inner light to shine through, to be brave. And there’s no shame in that. No shame in that at all.
We have a fix for this, Joan. No worries, exchanges are on us. Please send us a message with your order details here http://m.me/shapermint.