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Shapermint has a rating of 3.3 stars from 7,343 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Shapermint most frequently mention customer service, wrong size, and comfortable bra. Shapermint ranks 2nd among Underwear sites.
This company responds to reviews on average within 16 days
The leggings do not fit at all. The bra does not work for me. My boobies are too big. I gave everything that didn't fit to a friend as a gift. She loves them. The cami works great! I love it!
Date of experience: June 17, 2020
I wore it for the first time halfway through my meeting, my shaper had rolled down cutting into my waist. I went into the restroom and to pulled it up and the insert that pulls you in was now below my stomach. The leggs were great, just the Botas didnt fit like it was supose to. Am short waisted. So maybe I should have gotten the panties.
Date of experience: July 8, 2019
I absolutely LOVE shapermint. Everything about but is true to its word. I couldn't find the right size and they worked with me until I did. I highly recommend!
Date of experience: May 20, 2020
Everything was super nice and easy and packaged well. Only problem is that the camis I got roll up when I wear them. Other than that they're really great.
Date of experience: November 2, 2020
Thanks, Katie! But if your camis are rolling up on you, you might need a different size. Can you message us through Facebook Messenger so we can check it out? Here's the link http://m.me/shapermint
It was easy to buy with them in the merchandise catalog, the discounts are very good and the attention to excellent customer service when I wanted to know the status of my order
Date of experience: June 12, 2020
They offered me a product, I ordered it. They delivered on time, quality of the product is grand, the price was impossible to pass up on. Thank you. You guys did everything right.
Date of experience: May 31, 2020
I am very pleased with the leggings. I wish they came in more colors. Size was spot on, and the thickness of the material feels like they are better made than most leggings.
Date of experience: June 10, 2020
I am grateful to finally have a product that I can get on But I'd really love to know why the first size high waisted egging ordered (XL) did not fit when it was made of the same fabric content and company as the high waisted (XL) Shaper shorts that I ordered and fit just fine. So... Shaper mint sent me a replacement XXL I don't really care that it's a XXL but that it ACTUALLY fits! I'm just curious I had previously asked the question of customer service but have not gotten an answer Maybe they just can't figure it out!
Date of experience: February 2, 2020
Love these leggings! I got them to wear under my stressed jeans when it's cold, but like them so much I have since bought sweaters and long shirts to wear with them also.
Date of experience: November 29, 2020
Your satisfaction means everything to us, Robin! Looking forward to the photos, who knows you might be featured on our social media pages! Plus, we do have Brand Ambassador program, if you’re interested head over to this link: shpmint.com/ambassador Stay awesome!
It fits me in all the right places that needs to be fitted. It's snug and comfortable to wear everyday and it has helped me to lose a little weight also. Thanks Shapermint!
Date of experience: September 23, 2019
I am happy with the product but I do not like my inbox being flooded with promotions. Also this is not the first time I have been asked for feedback. It hasn't changed.
Date of experience: March 9, 2020
Sorry about that, Cathie. We'll submit a request to unsubscribe you from email promotions. If you need anything, don't hesitate to let us know.
I love my shapermint, it fits great, and holds up to its name. It's the best one that I bought so far. I can move and breathe freely while going about my day.
Date of experience: June 1, 2020
Every thing about my order was excellent, my order can faster than I thought it would, fix very good don"t row like other, would order again just because how I feel, perfect service
Date of experience: June 1, 2020
Fabric is comfortable. Since I'm small, waistline has tendency to fold.
The size I got is small which fine, smaller than that will not work. Overall it is better than others I had.
Date of experience: July 5, 2019
The foam insert of the bras don't stay in place and fold over in bra. I exchanged sizes and now online tells me the two new bras are not returnable. Can you help?
Date of experience: July 2, 2019
We're sorry to hear that, Janine. Our record shows that 1 of the replacement was already delivered and the other 1 is on it's way. Please send us a private message through our facebook page so we can provide your the tracking number. We hope to hear from you soon.
Only complaint is they seem to it seems like it gets "balls" from the clothing that I wear. I even wash them in a net bag. But other than that I love it.
Date of experience: October 18, 2020
I made my purchase selection based on the sizing chart that you provided, but upon receipt of my items, I feel that I should have went up one size. The bras fit ok, but not totally to my liking.
Date of experience: August 22, 2020
Exchanges for a different size, style or brand is on us, MC. To start the doing the replacement, please send us a chat thru this link. Thanks! http://m.me/shapermint
The items that I ordered did not fit at all, but Shapermint support staff sent me new products the correct sizing. I am very impressed with that and the quality of the garments.
Date of experience: January 7, 2021
We'd love to see you wearing them, Nathan! Don't forget to tag or mention us! Happy 2021!
I would like to return for a full refund as the shorts I bought do not stay up and I have returned one for the same reason but I'm unhappy that I wont actually receive a full refund the amount I had paid for them, it's not my fault that they roll down I'm sure I'm not the first to complain
Date of experience: July 9, 2019
These bras fit well, are supportive, and very comfortable. I like the ability to slip it on over my head and not have to fasten it and worry about my straps falling down.
Date of experience: April 27, 2020
So far so good. I feel supported and can't wait to work out in my leggings. I haven't tried the shorts yet but they will come in handy when I have to get back into my work clothes eventually!
Date of experience: April 25, 2020
I find they keep falling down, therefore I'm disappointed in them. Maybe they are too big? I wish they stayed up because they are not comfortable to wear when moving around a lot.
Date of experience: March 20, 2021
Our FREE exchange got your back, Lori. Let us help you find the right size, style and brand that will work better on you. DM us now with your order details here: http://m.me/shapermint
I love this item and have recommend to family and friends. Will purchase again when have extra money and looking forward to buying other items as well and love the free shipping. Thank you for that.
Date of experience: June 10, 2020
Very comfortable, great material. It actually does start to roll down through time. I have not really wore all day yet to test it out but for the time that I did wear it was comfortable.
Date of experience: November 17, 2019
Really like the shorts. They feel so comfortable and make the bulges not so noticeable. And they stay up. I will be ordering another pair in the skin tone and I'm looking at your other products.
Date of experience: August 9, 2020
Shop curated shapewear styles from top-rated brands, to look and feel confident in your own skin - 100% confidence guaranteed!
Hey, we get it: we're beautiful just the way we are. But bodies are ever-changing. Some of us have post-kid tummies. A couple of us lost a ton of weight and feel self-conscious about our excess skin. Sometimes we're going through an all-you-can-eat phase. Other times, life gets in the way of our gym routines. But, mostly, our bodies are telling the story of our entire lives - and, sometimes, we're just not up for it.
Shapermint was created by these women: women who sometimes need a little (or a lot) of help to get that extra oomph in their step, to get their inner light to shine through, to be brave. And there’s no shame in that. No shame in that at all.
We're sorry to hear about it, Sheryl. A mid waist shaper probably will fit you right. Please send us a private message through our facebook page with your order details so we can help you arrange an exchange.