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Shapermint has a rating of 3.3 stars from 7,343 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Shapermint most frequently mention customer service, wrong size, and comfortable bra. Shapermint ranks 2nd among Underwear sites.
This company responds to reviews on average within 16 days
I have never been able to wear a bra all day and night before I have always said that a man had to invent these things as a torture device to get even with women now I love my bra
Date of experience: August 23, 2020
I have been shopping with you guys for a few months now everything has been great whenever there was a problem it was taken care of and then this time there was a problem it was not taken care of I paid for a pair of leggings and no matter how much they cost it's been 2 weeks since I purchased them and then was told it's going to be another 2 weeks until more are ordered and now I am left with absolutely nothing and having to wait this representative was very rude And just because I paid $8 for them doesn't mean that I should have to wait over a month for them with no kind of compensation
Date of experience: December 24, 2020
Oh, my! Didn't mean to be a pain, Christina. Let us further assist you on this, and turn things around. We promise to get to the bottom of this for you, okay? Please send us a message through this link: http://m.me/shapermint
I LOVE this bra
I purchase 3. Love the softness, no digging into my shoulders or under my breast.
I ordered size XXL, I should of purchase size Large or XL. But I still feel fine in the XXL. NO FAT hanging out or over the bra.
BEST INVESTMENT I MADE IN CLOTHING.
Very satisfied
Date of experience: March 18, 2021
I was really surprised how easy it was to put the garment on. Wonderful product! Stretches enough so you are able to move freely. I was very impressed.
Date of experience: June 8, 2020
I thought my first order arrived quickly and I loved the packaging. Fit is perfect! Very comfortable! I reordered my favorite right away but it's not yet arrived
Date of experience: November 26, 2020
Yay! We're happy to hear that you loved your first order and we bet you'll love the second one too. We know you're excited to receive it and so are we so let's help you track it. Send us a DM with your order details here: http://m.me/shapermint.
I ordered and they were and to my surprise I got replacement items at no charge
Excellent customer service
These fit excellent under clothes. I love the leggings
Date of experience: February 10, 2020
I received my package quick and I absolutely love the products! This is the second time I've ordered and I've had a great experience both times... Thank you!
Date of experience: August 23, 2019
It definitely holds it all in!
Nice quality I love that I don't giggle!
I totally recommend this! I have more of your products and I'm super impressed!
Date of experience: December 1, 2020
Your satisfaction means everything to us, Kathleen! Looking forward to the photos, who knows you might be featured on our social media pages! Plus, we do have Brand Ambassador program, if you’re interested head over to this link: shpmint.com/ambassador Stay awesome!
Disappointed-used sizing chart provided and my items were to small. To return for a refund i had to pay a refund fee. Wont order from this company again.
Date of experience: February 19, 2020
Well then, let's try a larger size, Janette. Don't worry it's free. Simply send us a DM on Facebook, and we'll take care of everything for you.
Items are true to size. Material is perfect with the right amount of shape and not to heavy. Non binding... washes great and the customer service is phenomenal!
Date of experience: February 23, 2020
Very comfortable bra but almost knows Support. If they had something that would give you a little more support would be great the broth itself is very comfortable.
Date of experience: March 20, 2020
Hey, Cathy. Sorry, it didn't provide much support. No worries, we have different styles that you can get. Also, exchanges are absolutely free. Send us a DM through this link http://m.me/shapermint.
Not that happy with it... It feels like a lot of bra, lots of fabric, somewhat constricting. I was expecting it to feel more comfortable and it's not.
Date of experience: July 1, 2019
You might need a different size, Sally. Please send us a direct message so we can help you figure out the right size for you and process an exchange right away.
I contacted company and was very impressed at how quick they responded and sent the replacement. I love the product! Order 1 size up from your normal size.
Date of experience: December 22, 2019
I can't say that I am disappointed with anything that I have purchased through shapermint. I love all the Products. They fit well and always stay in place.
Date of experience: November 23, 2021
Oh wow! We're on cloud nine and you totally captivated our hearts with your sentiments, Alice. And oh, Black Friday is ON! Splash yourself with a big discount this season. Don’t miss out on getting our comfiest best sellers for FREE when you grab this style today. Can you resist? Of course, not! Grab yours through this link https://shpmint.com/8ps and consider yourself a pro shopper today. Buy the best, and forget the rest
I had previously ordered two pairs of leggings that were not "cooperating" with me. I called customer services, new leggings ordered/received without an issue. New leggings are fantastic!
Date of experience: January 22, 2021
When I was checking out with my order, an extra product had been added and I was unable to delete that product. The robot didn't understand my request!
Date of experience: March 14, 2021
Oh, no. Don't worry, Treva. We know how to have this fixed real quick. Please send us your order info here: http://m.me/shapermint
All the items I purchased by bra size fit amazing but the size chart that converts that to S M L etc. we're not accurate to my body size. But I'm 100% happy with my other purchases.
Date of experience: December 5, 2020
I really like the bra I purchased. Its different from other brands. The Shapermint bra has just a little bit of padding in the cups to conceal. And it also has more support and a thicker band.
Date of experience: July 8, 2020
I ordered the black bra however mine did not come with the extension. I really need it to wear the item. If you could please send this to me I would appreciate it very much. Thank you.
Date of experience: June 16, 2020
Hi, Cynthia! We're here to look into it, and process one for you. Pelase send us a PM with your order number on this link: http://m.me/shapermint. Thanks!
I received a size LG/XXLG and it was way way way too small. I'm 5'2" and weigh 150 lbs, 44" hips. So I notified Shapermint. They were very nice. Exchanged the item for free, let me keep the old one to donate. Easy people to work with. I said, send me the biggest size you've got. They sent a 4X (XXXXLG). It was the same size as the first one, even though it had 4X printed on the inside of the garment. LOLOLOLOLOLOL. It is really "one size fits all" and it is very very small. The Shapermint used in the ad on the very heavy-set women must have been custom made for them, or else they have Charles Atlas muscles to get them on. LOLOLOLOLOLOL. But the company is very easy to work with. Very satisfied there.
Date of experience: May 27, 2020
I really can't really review the product because I have not received my replacement yet but so far the service has been good as they sent me emails to inform me of the progress of my delivery.
Date of experience: August 22, 2020
We'd love to check the status of the replacement order, Tina. Can you please send us a message via this link http://m.me/shapermint with your order details? Thanks!
Great quality and awesome sales! I love the way it fits and makes me look and feel great in my clothes. But the best thing is I get to shop from the comfort of my own home.
Date of experience: September 2, 2020
Thanks for sharing your Shapermint story, Connie. Why not become one of the Brand Ambassadors and help us spread the love? Here's the link to check it out: shpmint.com/ambassador Stay awesome!
I love my new shapewear. It smooths out all the post menopaused lumps and bumps. You can easily move and bend without feeling constricted. This shapewear makes your feel and look wonderful.
Date of experience: June 16, 2020
Shop curated shapewear styles from top-rated brands, to look and feel confident in your own skin - 100% confidence guaranteed!
Hey, we get it: we're beautiful just the way we are. But bodies are ever-changing. Some of us have post-kid tummies. A couple of us lost a ton of weight and feel self-conscious about our excess skin. Sometimes we're going through an all-you-can-eat phase. Other times, life gets in the way of our gym routines. But, mostly, our bodies are telling the story of our entire lives - and, sometimes, we're just not up for it.
Shapermint was created by these women: women who sometimes need a little (or a lot) of help to get that extra oomph in their step, to get their inner light to shine through, to be brave. And there’s no shame in that. No shame in that at all.
Awesome! Consider getting a spare, Peggy. Help us spread the love too by being one of our Brand Ambassador. Here's the link: shpmint.com/ambassador